• Archived

Recieved suspicious email

I recieved an email this morning at 3:36AM notifying me of my email address being found in a data breach but I wasn’t on Firefox at the time & wanted to verify where … (read more)

I recieved an email this morning at 3:36AM notifying me of my email address being found in a data breach but I wasn’t on Firefox at the time & wanted to verify where to forward it to.

Asked by Sassy140 1 year ago

Last reply by Paul 1 year ago

  • Archived

Accidentally bought vpn

I accidentally bought a con and you charged me 69bucks for it I didn’t mean to buy it bc I don’t even know what it does. I was trying. To buy a second number for spam cal… (read more)

I accidentally bought a con and you charged me 69bucks for it I didn’t mean to buy it bc I don’t even know what it does. I was trying. To buy a second number for spam call diversion would you kindly Refund my money I’m sure Ive not even downloaded the VPN that you charged me 1 yr for. My number is [removed] eml: [removed]

Asked by Jules 1 year ago

Last reply by Paul 1 year ago

  • Archived

scam filter question

‘Two questions: (1) could not find the 'Report Abuse " option. (2) I had a Yahoo/AT&T email come thru that was obviously a scam, but none of the filters caught it; … (read more)

‘Two questions: (1) could not find the 'Report Abuse " option.

(2) I had a Yahoo/AT&T email come thru that was obviously a scam, but none of the filters caught it; can i forward the email to Firefox so Firefox can block that IP address from ever getting through to me ? Or must I rely on the questionable Yahoo Spam filter?

Thank you, Mike

Asked by mikethompson4540 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

OMG where are all my saved passwords?????

So I did this Firefox thing this morning and now when I click "logins and passwords" this Firefox Lockwise pops up ... with NO passwords??? Please revert me back to my o… (read more)

So I did this Firefox thing this morning and now when I click "logins and passwords" this Firefox Lockwise pops up ... with NO passwords??? Please revert me back to my old Firefox! I NEED my passwords

Asked by rozphil52 1 year ago

Last reply by Paul 1 year ago

  • Locked
  • Archived

Downloaded Firefox Installer seems to be from 2018

duplicate of /questions/1433030 thread. I‘m somewhat uncertain: I downloaded the Firefox Installer from (I believe) Mozilla.org via Edge. When I tried to Upload the file… (read more)

duplicate of /questions/1433030 thread.

I‘m somewhat uncertain: I downloaded the Firefox Installer from (I believe) Mozilla.org via Edge. When I tried to Upload the file to VirusTotal I got errors first and it only worked after restarting the laptop.

The file hadn‘t been analyzed so far (which surprised me), 1 out of 72 scanners claimed to have found a Trojan but what bothered me more was that according to VirusTotal the file was compiled in 2018 with Microsoft Visual C/C++ 12.00.8168. It was also somewhat smaller than the last Installer I downloaded (342kb vs. 390kb), although both should be version 18.05.

So I‘m a little concerned if the downloaded file is legitimate?

Asked by TS 11 months ago

Last reply by TS 11 months ago

  • Archived

I need to download Firefox 78.0 for my Mac OS X Yosemite version 10.10.5

Hi, I need to download Firefox 78.0 for my Mac OS X Yosemite version 10.10.5 but I can't find it. Can you please help me, letting me know from where to download it? Than… (read more)

Hi, I need to download Firefox 78.0 for my Mac OS X Yosemite version 10.10.5 but I can't find it. Can you please help me, letting me know from where to download it? Thanks, Ro

Asked by ro_moreno 1 year ago

Last reply by AliceWyman 1 year ago

  • Archived

I cannot set up thunderbird

I cannot set up thunderbird. I enter my email and email password and get a message indicating that one configuration was found. I hit done and get a message "Unable to … (read more)

I cannot set up thunderbird. I enter my email and email password and get a message indicating that one configuration was found. I hit done and get a message "Unable to login at server. Probably wrong configuration, username or password." I am using the correct information so do not know what is going on.

Asked by jdhopson1 1 year ago

Last reply by david 1 year ago

  • Archived

Add On for ID Resolve Software

I purchased ID Resolve but there is no Add On for it that I can find. It only seems to work on Chrome & Safari which I do not want to use. The online software is runn… (read more)

I purchased ID Resolve but there is no Add On for it that I can find. It only seems to work on Chrome & Safari which I do not want to use. The online software is running "Iris" and works well with Chrome, but I prefer to use Firefox, please help.

Asked by rda101 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Firefox not recognizing that i've already downloaded Firefox as I use the app

I am having a problem where as I am trying to download extensions and/or themes from the official firefox add-ons section and it says to first download firefox. The probl… (read more)

I am having a problem where as I am trying to download extensions and/or themes from the official firefox add-ons section and it says to first download firefox. The problem is that I am signed in with my firefox account and am currently using the firefox app in the first place! When i click download the app keeps trying to redirect me to the app store (I'm on iOS by the way) where I already have it downloaded as I have for over four months. Has this happened to anyone else and can someone please let me know how to resolve this issue? Many thanks.

Asked by 07literaturegirl 1 year ago

Last reply by James 1 year ago

  • Archived

Firefox update

Second message sent. On 11/12/22 I think Firefox updated to 106.0.5. Yahoo mail and Yahoo news do not work properly. Mail can not check boxes, just opens mail. Can not m… (read more)

Second message sent. On 11/12/22 I think Firefox updated to 106.0.5. Yahoo mail and Yahoo news do not work properly. Mail can not check boxes, just opens mail. Can not move to folders, etc. Yahoo news will only load one screen amount. Both work fine on Safari. Am I going to have to switch to Safari?? NEED HELP, Thank you. Email [email address]

Asked by Malts 1 year ago

Last reply by Paul 1 year ago

  • Archived

Downloading Firefox to a dual plug USB flash drive

Can I download FireFox on iPad and transfer all files to MacBook Pro via a dual plug flash drive? How do I download FireFox to a flash drive? Safari browser broken on lap… (read more)

Can I download FireFox on iPad and transfer all files to MacBook Pro via a dual plug flash drive? How do I download FireFox to a flash drive? Safari browser broken on laptop. Need new browser.

Asked by judith.a.maltz 1 year ago

Last reply by judith.a.maltz 1 year ago