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  • Solved

Tabs do not maintain correct webpage

On Firefox Beta for Android, 113.0b9 (Build #2015947331). I run 30-40 tabs. Sometimes when I switch to a tab it is no longer on the page I left it at. It is one page bac… (read more)

On Firefox Beta for Android, 113.0b9 (Build #2015947331).

I run 30-40 tabs. Sometimes when I switch to a tab it is no longer on the page I left it at. It is one page back in the tabs history. When I first switch to the tab the URL is briefly correct, and it's as of the Back button was hit. Forward is not an available option.

It does not consistently happen, or I would have better repro steps. Maybe it has to do with the tab being loaded out of memory?

This has been going on for a while now, a few months at least. I figured it would be fixed with subsequent updates but not yet, I have also had no luck searching for anyone else experiencing this bug.

Asked by giann1 4 months ago

Answered by Paul 4 months ago

  • Solved

Lost logins on desktop, still on android

I just reset my password of my firefox account. On the desktop I don't have any of my logins. On my android, it logged me out, I logged in with the new password. My Log… (read more)

I just reset my password of my firefox account. On the desktop I don't have any of my logins.

On my android, it logged me out, I logged in with the new password. My Logins are still there, but I am not able to sync them to my Desktop.

How can I achieve this?

Asked by ediz.arca 1 month ago

Answered by ediz.arca 1 month ago

  • Locked

sudden problem

I also posted this under "Tabs." All of a sudden I started getting a strange download message, a download which didn't show up when I looked for it. Since then, when I p… (read more)

I also posted this under "Tabs."

All of a sudden I started getting a strange download message, a download which didn't show up when I looked for it. Since then, when I press "+ New Tabs," a new tab doesn't open. A new tab opens only when I've clicked on a new link for a topic.

I cleared the cache, restarted my phone twice and un-and re-installed Firefox twice. I was originally synced with Firefox on my other phones, but I don't want to sign in again with that email until this problem is fixed. I haven't opened Firefox again on my previous phones since this all started. I'm going to cry if those versions are "infected" with this problem as well. I just can't erase all the data I've previously accumulated within Firefox on those devices, either.

Now I've looked in Firefox Support for this problem and I've looked again and again for a way to restart in Safe Mode, but I can't find it. Could someone please help me diagnose and fix this issue?

Asked by Nova 1 month ago

Last reply by Paul 1 month ago

  • Locked

android backups?

the story here is I had my OS drive on my desktop completely fail, wouldn't write, wouldn't read, didn't have anything too important just games EXCEPT for the backups to … (read more)

the story here is I had my OS drive on my desktop completely fail, wouldn't write, wouldn't read, didn't have anything too important just games EXCEPT for the backups to my bookmarks, i got a new drive and installed firefox. when i logged in, my bookmarks weren't there and it synced with my mobile firefox and the bookmarks that i had before my OS drive failed on my phone also disappeared, Im just wondering if firefox mobile has backups of bookmarks and if It does how do I replace these backups on my mobile and if possible use the backups on mobile to fix my bookmarks on my pc.

Asked by mrsneekyninja 2 months ago

Last reply by Paul 2 months ago

  • Locked

does Firefox browser support OTPs codes verification codes and help to sign into apps

I'm having trouble with all Codes OTPs for reseting passwords and username information that should be stored online by using your service can you HELP ME PLEASE

Asked by ANNA HELENA 2 months ago

Last reply by Paul 2 months ago

  • Solved

Crash on crash reporter

Firefox Android just crashed when opening a bunch of bookmarks and then again every time I wanted to report a crash. I hope someone here can forward this to whoever usual… (read more)

Firefox Android just crashed when opening a bunch of bookmarks and then again every time I wanted to report a crash. I hope someone here can forward this to whoever usually receives the crash reports.

1cb54f1f-11f5-4fa7-9d97-b4bf58d29ac2 java.lang.NullPointerException: Attempt to invoke virtual method 'java.lang.String java.lang.Object.toString()' on a null object reference


java.lang.NullPointerException: Attempt to invoke virtual method 'java.lang.String java.lang.Object.toString()' on a null object reference at java.lang.String.valueOf(String.java:2924) at java.lang.StringBuilder.append(StringBuilder.java:132) at java.lang.Throwable.printEnclosedStackTrace(Throwable.java:709) at java.lang.Throwable.printStackTrace(Throwable.java:674) at java.lang.Throwable.printStackTrace(Throwable.java:735) at mozilla.components.support.base.ext.ThrowableKt.getStacktraceAsString$default(Throwable.kt:19) at mozilla.components.lib.crash.service.MozillaSocorroService.sendCrashData(MozillaSocorroService.kt:607) at mozilla.components.lib.crash.service.MozillaSocorroService.sendReport$lib_crash_release(MozillaSocorroService.kt:285) at mozilla.components.lib.crash.service.MozillaSocorroService.report(MozillaSocorroService.kt:5) at mozilla.components.lib.crash.CrashReporter$submitReport$2.invokeSuspend(CrashReporter.kt:70) at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9) at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:112) at kotlinx.coroutines.internal.LimitedDispatcher$Worker.run(LimitedDispatcher.kt:4) at kotlinx.coroutines.scheduling.TaskImpl.run(Tasks.kt:3) at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:96) Suppressed: kotlinx.coroutines.internal.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@6aec4f8, Dispatchers.IO]

The original bookmarks crash was this:

300e77b6-00e5-458d-ae84-d1202c866a1b java.lang.NullPointerException

* New Sentry Instance: https://sentry.io/organizations/mozilla/issues/?project=6375561&query=9fd75a9f565c460b91e4977064d87e83

java.lang.NullPointerException at org.mozilla.fenix.library.bookmarks.BookmarkFragment.refreshBookmarks(BookmarkFragment.kt:103) at org.mozilla.fenix.library.bookmarks.BookmarkFragment$refreshBookmarks$1.invokeSuspend(BookmarkFragment.kt:14) at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9) at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:112) at android.os.Handler.handleCallback(Handler.java:883) at android.os.Handler.dispatchMessage(Handler.java:100) at android.os.Looper.loop(Looper.java:214) at android.app.ActivityThread.main(ActivityThread.java:7400) at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:491) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:935) Suppressed: kotlinx.coroutines.internal.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@26f4bf6, Dispatchers.Main]

Asked by Fabian 1 month ago

Answered by Fabian 1 month ago

  • Solved

MacOS Firefox keeps creating a new shortcut in the dock when it is quit

G'day folks, Just wondering if anyone else is having this curious behavior after updating to FF v112.0 for iOS - every time I quit/ close the FF app, it spawns a new doc… (read more)

G'day folks,

Just wondering if anyone else is having this curious behavior after updating to FF v112.0 for iOS - every time I quit/ close the FF app, it spawns a new dock shortcut '(even though I already have a valid one from prior use there which works fine!)'.

Is this a bug/ issue that has been noticed/ logged by others as yet?

Thanks!

Asked by +neo+ 5 months ago

Answered by +neo+ 5 months ago

  • Locked

Amazon

duplicate of /questions/1420379 thread. After last update, Amazon pages do not display correctly and prime video error We’re experiencing a problem playing this video.… (read more)

duplicate of /questions/1420379 thread.

After last update, Amazon pages do not display correctly and prime video error

We’re experiencing a problem playing this video. For assistance please go to www.Amazon.com/videohelp.

Which doesn’t have any help regarding this issue.

Asked by dornwilliston 1 month ago

Last reply by suram080 1 month ago

  • Solved

add to home screen option not available

Im using Firefox android on my new pixel 7. I found that the 'add to home screen' option is not available on the ... List. I searched for solution. Someone say click on… (read more)

Im using Firefox android on my new pixel 7. I found that the 'add to home screen' option is not available on the ... List. I searched for solution. Someone say click on Install option. But there's no install option either.

The add to home screen is available on my old moto phone

Does anyone have this same issue and have a solution how to fix this? I very much appreciate all your help!

Asked by herennow75 1 month ago

Answered by Paul 1 month ago

  • Solved

Installation fails for Yomichan add-on on Nightly for Android

I'm trying to get Yomichan by FooSoft to install on Nightly for Android (v117.0a1) to no success. Here's what I've tried: 1. Add Yomichan to a custom add-on collectio… (read more)

I'm trying to get Yomichan by FooSoft to install on Nightly for Android (v117.0a1) to no success. Here's what I've tried:

  1. 1. Add Yomichan to a custom add-on collection.
  2. 2. Go to the add-on manager and tap on install.
  3. 3. A little toast that says "Failed to install Yomichan" comes up instantly (see screenshot attached). Nothing is even downloaded.

Notes and information:

  • a. The development of Yomichan has ceased and the version on AMO is behind by 3 years (June 4, 2020).
  • b. The latest version of Yomichan (October 23, 2022) is only available as an XPI file on the add-on developer's GitHub page. Unfortunately, it is not possible to install add-ons from XPI files on Nightly for Android, so I have no idea if this version would work on Nightly for Android.
  • c. Another user (Occupied Octopus) uploaded a rebranded version of Yomichan's latest release in 'note b' called "KiYomi" to AMO. Unfortunately, installation fails on Nightly for Android too, with the same results as in the screenshot after attempting to install it.
  • d. Installation of other add-ons (e.g. uBlock Origin, SingleFile) succeeds.

Asked by Firefoxuser4327 2 months ago

Answered by Firefoxuser4327 2 months ago

  • Solved

App "minimizes" when video goes fullscreen

Sometimes when I click full-screen on a video, the app view disappears, and I am back out on the home screen. I still hear the video, and can switch back to Firefox and t… (read more)

Sometimes when I click full-screen on a video, the app view disappears, and I am back out on the home screen. I still hear the video, and can switch back to Firefox and try full-screen again. It usually (maybe always) works the second time.

When it happens, I can briefly see the video go full-screen and rotate to landscape. When the view has disappeared the screen rotates back to portrait. Whenever a video stays in portrait mode when going full-screen, the problem does not occur.

Even when closing firefox, I can still hear the video. So I think it is related to this issue: [https://support.mozilla.org/en-US/que.../1420245]

What I have tried:

  • Switching versions of firefox, they all have the same issue; Firefox, Firefox Nightly, and Fennec.
  • Clearing cache and disabling add-ons has not worked, but seemed to make it happen less frequently for a while (not sure).
  • I tried activating automatic screen rotation, but this made the problem worse. It would then not work the second time and firefox would only display part of the website in the top right corner of the screen. Closing it and re-opening it multiple times did not work. I had to turn auto-rotate back off.
  • I'm using the KISS launcher. Tried switching to various other launchers, but it made no difference.


OS: Calyx OS 4.12 HW: FairPhone 4 Firefox: Fennec v116, Firefox Nightly Add-ons: uBlock Origin, Tampermonkey

Asked by levinj 1 month ago

Answered by levinj 1 week ago

  • Solved

Can't disable/remove reader button from address bar in Firefox nightly on Android

The subject field basically. There is a button in the address field on some sites and it's very annoying to accidentally press the toggle now and again. I tried disabling… (read more)

The subject field basically. There is a button in the address field on some sites and it's very annoying to accidentally press the toggle now and again. I tried disabling it via about:config but no dice.

Asked by keisatsu 1 week ago

Answered by Paul 1 week ago

  • Locked

Firefox spontaneously reverts to non-private browser

Phone and Firefox up to date. This is NOT immediately after iOS update nor after a Firefox update. I have settings confirmed that should keep me in private browsing. Trip… (read more)

Phone and Firefox up to date. This is NOT immediately after iOS update nor after a Firefox update. I have settings confirmed that should keep me in private browsing. Triple checked this. Even uninstalled and reinstalled Firefox and reestablished proper settings.

I’ll be browsing in a private browser, will re-open Firefox and SOMETIMES, not always, I’ll be in a non-private browser.

What gives??

Asked by snorg007 4 months ago

Last reply by Paul 4 months ago