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HELP! Browser STUCK . I have vital info to save!

I was looking up a word in an online thesaurus, when a window popped up saying "warning, unresponsive script". There are 4 options, none of which create any response. The… (read more)

I was looking up a word in an online thesaurus, when a window popped up saying "warning, unresponsive script". There are 4 options, none of which create any response. The window just stays there. Clicking "stop script" does nothing. I have another tab open in that browser window with writing that took me HOURS to compose. If I force quit it will lose it. Help help help!! Thank you in advance for any help with this!!

Karen

Asked by freshwind 5 years ago

Answered by freshwind 5 years ago

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All icons spontaneously disappeared (reload, home, bookmark folders, exes in tabs, favicons)

I'm running the latest version of Firefox (as of 3 Oct 2014-- can't check which version because I can't figure out which button to press-- see question) on Windows 8.1. I… (read more)

I'm running the latest version of Firefox (as of 3 Oct 2014-- can't check which version because I can't figure out which button to press-- see question) on Windows 8.1. I haven't closed the browser but suddenly ALL icons have disappeared. If I click on the blank spaces, the functions will still work (e.g. I can still close a tab), but I cannot see the following: Reload, Home, etc. buttons; Bookmark folder icons; Any of the icons in the Settings tab; Exes in the upper right-hand corner of the tabs; Favicons.

Asked by sagha 5 years ago

Answered by cor-el 5 years ago

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Firefox won't open, quit, force quit or finder quit. Help!

I can't open a new window. I can't select preferences. I can't shut it down even when I try to force quit. Going to the finder and shutting down does not work. This p… (read more)

I can't open a new window. I can't select preferences. I can't shut it down even when I try to force quit. Going to the finder and shutting down does not work. This prevents me from shutting down my computer.

Asked by nerakbow 5 years ago

Answered by cor-el 5 years ago

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Youtube crashes windows

Apparently, crashing YouTube is no longer compatible with Windows 8. Today I had to restart my computer five times because YouTube freezing and crashing managed to brea… (read more)

Apparently, crashing YouTube is no longer compatible with Windows 8. Today I had to restart my computer five times because YouTube freezing and crashing managed to break my entire desktop. This only happens with Firefox. Also, YouTube is much slower to load on Firefox, which will most likely make Windows 8 crash more often.

Asked by SuddenNonsense 5 years ago

Answered by SuddenNonsense 5 years ago

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Firefox crashes

Okay. A few days ago, I suddenly began having issues with Firefox crashing every time I try to save any sort of file. It doesn't matter the type - image, file, etc. I ha… (read more)

Okay. A few days ago, I suddenly began having issues with Firefox crashing every time I try to save any sort of file. It doesn't matter the type - image, file, etc.

I have tried everything I can find in the forums and troubleshooting sections.

I started Firefox in safe mode. Still crashed. I reset it. Still crashed. I rolled back to an earlier version. Still crashed. I deleted Firefox and did a clean install. Still crashed. I have checked for updates on all the plugins/add-ons/extensions. Still crashed. I updated my graphics drivers. Still crashed.

I can't even include a link to the most recent crash report because every time it crashes, I get a message that Firefox had a problem submitting the crash report. I'm out of ideas at this point. I have a lot of extensions installed and enabled, but even fresh from the new reinstall, before I added any of them back, the browser would crash whenever I tried to save anything.

Please help!

Asked by winsomebulldog 5 years ago

Answered by winsomebulldog 5 years ago

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I know how to change my homepage. I know how to stop multiple pages from opening. Every time I change this , it still opens multiple tabs!!! Very annoying...Tri

When I open Firefox , multiple tabs open!! I have done everything from changing the pipe to %7C , scanning for malware , resetting my homepage to just one , and just abou… (read more)

When I open Firefox , multiple tabs open!! I have done everything from changing the pipe to %7C , scanning for malware , resetting my homepage to just one , and just about every other solution stated in your help community!! I had this problem once before , I did something and it worked! That was a few months ago so I don't remember what I did! It's like that Firefox is not remembering any changes that I make! And yes , I looked up solutions as to why that Firefox isn't changing my preferences or saving my changes also! And I have tried almost all of those solutions too! Nothing is working... thank you for your time...

Asked by iam4goblue 5 years ago

Answered by FredMcD 5 years ago

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can connect using ip address but not using web address settings?

Trying to connect to internet using t mobile hotspot. Windows 7 Firefox browser I can get to a website using the ip address however nothing using www.msn.com or anything.… (read more)

Trying to connect to internet using t mobile hotspot. Windows 7 Firefox browser I can get to a website using the ip address however nothing using www.msn.com or anything. In the connect to the internet window in Options network I have no idea what to put in there I tried auto nothing works


(flipped uppercase text - c)

Asked by shipinomore 5 years ago

Answered by cor-el 5 years ago

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updated my aurora browser and your new Blue Firefox deleted everything.WHY? WHY? WHY?

i am so pissed off to Mozilla Firefox. i updated my aurora to version 35.oa2something and then BOOM! turned into a Blue Firefox! i said F@CK YEAH, its cool and nice! but… (read more)

i am so pissed off to Mozilla Firefox. i updated my aurora to version 35.oa2something and then BOOM! turned into a Blue Firefox! i said F@CK YEAH, its cool and nice! but then i realized that everything was deleted. F@CKING DELETED! Never before an update deleted everything i have saved in my browser..... Bookmarks, passwords, usernames, add-ons..... F@CKING EVERYTHING!

WHY DON' T YOU ALERT SOMEONE ABOUT DELETING AND CHANGINGS ON THE F@CKING BROWSER? DO YOU KNOW HOW MANY I HAD SAVED ON/IN/AT AURORA? I F@CKING HATE YOU RIGHT NOW.

IF THERE IS NO SOLUTION ABOUT MY PROBLEM, I AM DELETING FIREFOX.

Asked by MoumoglouGR 5 years ago

Answered by cor-el 5 years ago

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Many many videos refuse to play; they load but give error on play

I recently made Firefox my default browser, in lieu of Chrome, mainly just for variety and to keep abreast of things; no biggie. There are numerous problems playing video… (read more)

I recently made Firefox my default browser, in lieu of Chrome, mainly just for variety and to keep abreast of things; no biggie. There are numerous problems playing videos. I recently solved one big issue, where videos would play but NOT in fullscreen at foxsports.com/foxsportsgo, by disabling hardware acceleration, as suggested under Firefox Help. Thank you. Yes, I've read pretty much ALL of Firefox's canned help suggestions on the topic of video playback problems but I haven't got a solution. I did try doing the master reset as suggested, but it was to no avail. I checked and I have the latest Flash Player plug-in, 15.0.0.189. It's set to Always Activate. I haven't problems with any videos playing when using Chrome. I experienced a number of sites and video play problems but here I'll focus in on just one: a video appears and it seems to have loaded Ok since it shows a frame (a teaser, not the 1st frame); but when I click Play it says, "An error occurred, please try again later" and there's a "Learn More" link. Following that link, the subsequent page says I should wait 30 minutes and then try playback again. That's a crock. As a sample of this problem, go to http://davidblaine.com/video/street-magic and click any of the videos. They all consistently fail for me with that singularly unhelpful generic error message!

[Edit] I just now noticed/realized that I'm on the beta update channel, and just in case that fact is contributing to these video problems, I've uninstalled v34 and installed v33.0.3. But the cited playback problem persists despite the version fallback.

Asked by joeybingo 5 years ago

Answered by guigs 5 years ago

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Getting message "Firefox quit unexpectedly", but cannot reopen.

Getting message "Firefox quite unexpectedly". I click "reopen" but it does not reopen. Get the same message every time. Tried deleting and redownloading, but same thing. … (read more)

Getting message "Firefox quite unexpectedly". I click "reopen" but it does not reopen. Get the same message every time. Tried deleting and redownloading, but same thing. I have a MAC. I was using Firefox when it suddenly quit. Now it just won't open again. Any help greatly appreciated.

Asked by NJVR 5 years ago

Answered by FredMcD 5 years ago

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Firefox will not open up in Windows 7.

Firefox has stopped working in my computer. I have uninstalled and reinstalled 3 times now, and it will not load up. Many articles online instruct me to clean cookies, … (read more)

Firefox has stopped working in my computer. I have uninstalled and reinstalled 3 times now, and it will not load up. Many articles online instruct me to clean cookies, etc. but I cannot do anything if the program doesn't load. It does not even show as loaded in my Windows Task Manager. Please advise.

Asked by wild4hummies 5 years ago

Answered by wild4hummies 5 years ago

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Bug? Firefox, Silverlight and big resolutions

Hi, We are a company with Firefox 24 deployed to more than 2000 PCs. We have an Intranet app made with Silverlight working ok with this Firefox version. But now we want t… (read more)

Hi,

We are a company with Firefox 24 deployed to more than 2000 PCs. We have an Intranet app made with Silverlight working ok with this Firefox version. But now we want to update to Firefox 33 and testing it we've found that it doesn't work with the Silverlight app with big monitors. It seems to be related to the resolution of the monitor, or at least, to the size of the Firefox window. The problem is that the mouse pointer doesn't seem to be pointing where it is. It's better explained in this screencast, where you can see that in a 1024px Firefox window it works OK, but when it's 1920px it doesn't work: https://www.youtube.com/watch?v=DA9DLYc-vpE

We tried different versions of Silverlight, currently 5.1.30514.0 I don't know in which Firefox version it started to appear this bug. With Internet Explorer it works.

Any idea?

Asked by Dimas 5 years ago

Answered by Dimas 5 years ago

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Problemas para instalar Firefox

En mi Laptop estaba funcionado bien el navegador Firefox, hasta que mi proveedor de un Banco me exigió instalar un protector para el navegador por seguridad, después de i… (read more)

En mi Laptop estaba funcionado bien el navegador Firefox, hasta que mi proveedor de un Banco me exigió instalar un protector para el navegador por seguridad, después de instalado, comenzaron los problema, no me abría Firefox, procedí a limpiar el historial y la cookies, no funciono la limpieza, desinstale Firefox y lo instale de nuevo, al terminar la instalación, salió una aviso: NO SE PUEDE CARGAR SU PERFIL FIREFOX. PUEDE QUE ESTA INACCESIBLE O HAYA DESAPARECIDO. PERFIL DESAPARESIDO. Por favor me podrían ayudar con instrucciones para seguir usando tan maravilloso navegador? Gracias Saludos Omar Machado

Asked by ORM 5 years ago

Answered by FredMcD 5 years ago

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Error after installing FF34 over FF33: XML Parsing Error: undefined entity WebIDE

Hi, After installing FF34 over FF33 i'm getting a window with this message, when i close the windows firefox closes too: XML Parsing Error: undefined entity Location: chr… (read more)

Hi, After installing FF34 over FF33 i'm getting a window with this message, when i close the windows firefox closes too:

XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xul Line Number 320, Column 5: <key <="" command="Tools:WebIDE" id="key_webide" keycode="&amp;webide.keycode;" p=""> </key>


^

Asked by whocarez 5 years ago

Answered by cor-el 5 years ago

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Why is my browser spawning invisible windows?

Operating system: OS X 10.9 Starting about four months ago, I began to see untitled and non-selectable windows spawning after my browser had been open for a while (i.e. a… (read more)

Operating system: OS X 10.9

Starting about four months ago, I began to see untitled and non-selectable windows spawning after my browser had been open for a while (i.e. after I visited a few sites). The number of these invisible windows grows over time, but are removed if I close the browser and start a new session. This has persisted through many new versions of Firefox.

I tried turning off all of the add-ons. Still happened.

I tried keeping track of what sites caused the problem. No correlation.

Today I uninstalled Firefox, using AppZapper -- which should have removed everything -- then did a new install. The only thing that I imported were bookmarks from the backup directory in my old Profile folder.

...and it's happening again. Here is a screen shot: http://imgur.com/ojcODd1

Any help would be appreciated.

Asked by tensider 5 years ago

Answered by guigs 5 years ago

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(mac) no font smoothing in bookmarks menu and other panels in FF 34

after the update to FF 34.0 the anti-aliasing (font smoothing) in e.g. the bookmark menu side panel is GONE. any chance to get it back with an about:config setting? websi… (read more)

after the update to FF 34.0 the anti-aliasing (font smoothing) in e.g. the bookmark menu side panel is GONE. any chance to get it back with an about:config setting? website content is fine, as well as text on tabs or in the browser bar

Asked by hexeric 5 years ago

Answered by hexeric 5 years ago

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Firefox crashes

Mozilla crashes constantly. I have no Bitguard running en there seems to be no spicific site when it crashes. Flashplayer is up to date, so are all my add-ons. I have no … (read more)

Mozilla crashes constantly. I have no Bitguard running en there seems to be no spicific site when it crashes. Flashplayer is up to date, so are all my add-ons. I have no malware problem and my virus protection is yp to dat as well. I cannot find a solution, pleas help. Kind regards, Ype

Asked by ybotma 5 years ago

Answered by ybotma 5 years ago

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I just asked a question regarding Java. I received an answer. I can't reply, so problem is can't add anything to that box. How to add to box?

I can't add any sites, either by cut and paste or typing the thing all over. Nothing allows me to add! So, what to do to ADD??? Thanks. It would be helpful if this supp… (read more)

I can't add any sites, either by cut and paste or typing the thing all over. Nothing allows me to add!

So, what to do to ADD???

Thanks.

It would be helpful if this support forum allowed my to embed a photo, but I can't even log into my new account, as it says my password is wrong, which it isn't Very frustrating on all accounts!

Asked by saxlaw 5 years ago

Answered by alex_mayorga 5 years ago

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Anmeldung gelingt nicht

Es gelingt mir nicht, mich anzumelden als Benutzer bei Mozillaund Thunderbird. Ich arbeite zwar seit langer Zeit mit Mozilla,aber ich habe bisher kein Passwort von Mozill… (read more)

Es gelingt mir nicht, mich anzumelden als Benutzer bei Mozillaund Thunderbird. Ich arbeite zwar seit langer Zeit mit Mozilla,aber ich habe bisher kein Passwort von Mozilla erhalten und kein Bestätigungsschreiben. Wie kann ich mich mit Erfolg anmelden? Muss ich dazu noch einmal Mozilla deinstallieren und neu installieren und ebenso Thunderbird ? Thunderbird fragr nach einem Passwort für mein E-Mail Konto bei t-online secureimap. [personal information hidden by moderator feer56] Können Sie helfen ? Bodo Chemnitz

Asked by bodochemnitz 5 years ago

Answered by FredMcD 5 years ago

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in xp I can use wmpplugin dll3.0.2.629 to play a certain audio file,in win7 I can't get the plugin for FF,why

Our site is lsracers.com, as soon as you open the site,an audio file is supposed to play, (lower left hand corner an icon is displayed) It says, a plugin is needed to pl… (read more)

Our site is lsracers.com, as soon as you open the site,an audio file is supposed to play, (lower left hand corner an icon is displayed) It says, a plugin is needed to play this content, this is on a win 7 Ltop. If I use an XP pc, it gave me the option of activating the plugin, Windows Media Player plugin dll3.0.2.629 and it plays the 2:40 second file. Why can't I get the plugin to work with FF in win7?

Asked by raycer27 5 years ago

Answered by raycer27 5 years ago