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Memory & Jank issues (/questions/1011071 &see998289)

Still same issue ! OSX 10.11.15 FF 46.0.1 everything updated... ANd even with only 2 extension (alll disabled except flashblock and noscript) and 3 only tabs, the m… (read more)

Still same issue ! OSX 10.11.15 FF 46.0.1 everything updated... ANd even with only 2 extension (alll disabled except flashblock and noscript) and 3 only tabs, the memory grows up to 2 GB within 1 day... That is just not correct at all !!! Big thanks

Asked by flyonearth 4 years ago

Answered by FredMcD 4 years ago

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Firefox 42 noticeable lag when I visit a particular site

Firefox 42 noticeable lag when I visit a particular site. Hi Mozilla, This is the site http://www.deccanherald.com/. When I open 8 or more tabs on this site Firefox gets … (read more)

Firefox 42 noticeable lag when I visit a particular site.

Hi Mozilla, This is the site http://www.deccanherald.com/. When I open 8 or more tabs on this site Firefox gets laggy. I right click on a link and choose open a new tab there is a delay of a few seconds before the right click menu appears and then another delay to open in a new tab. when I'm scrolling down there are more delays and when I move from tab to tab still more delays.

When I visit this same site in Internet Explorer 11 I don't experience any issue it works fine. My specs Alienware M14XR2 i7-3630QM, 8 GB RAM, NVIDIA Geforce GT 650M, Windows 7 Home Premium Service Pack 1 64 Bit .

Asked by CaptainCrunch 5 years ago

Answered by FredMcD 5 years ago

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Downloaded Firefox, had issues, deleted everything, now nothing is working!

We downloaded Firefox without reading all of the fine print. Got impatient and clicked through everything without reading what was being installed. Once the download an… (read more)

We downloaded Firefox without reading all of the fine print. Got impatient and clicked through everything without reading what was being installed. Once the download and install was complete, we had issues with many other things on our computer and it wasn't working properly. We deleted everything that we thought was installed with the download of Firefox. Now we are unable to access the internet via Chrome or IE. We know that our connection is working because other devices are able to connect. I have tried a few things to get this problem fixed, but not sure what else to do. I am afraid that he deleted something important when he was trying to fix the problem!

Asked by spennerr 5 years ago

Answered by spennerr 5 years ago

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Pop-up ad

I take online surveys. In the last month, the Montgomery Wards website pops up on 3 of my survey sites and I cannot complete the survey - it kicks me out. This only hap… (read more)

I take online surveys. In the last month, the Montgomery Wards website pops up on 3 of my survey sites and I cannot complete the survey - it kicks me out. This only happens with Mozilla. Internet Explorer does not do this, but I prefer using Mozilla. I have tried everything I know to try and it keeps happening. I have never been to the Montgomery Wards website, so I don't know how it got int my surveys. The surveys are from different survey sites and they couldn't help me. Was their an update or something I can do from this end to get rid of this annoying website pop-up. Thanks.

Asked by DebbieP 5 years ago

Answered by jscher2000 5 years ago

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firefox cant stop/remove from taskbar when hanged

Respected sir We are facing an issue, when using firefox, it is automatic stop to work, we are using latest version 42.0 , Operating system is xp-sp3 - 32bit , antiviru… (read more)

Respected sir

We are facing an issue, when using firefox, it is automatic stop to work, we are using latest version 42.0 , Operating system is xp-sp3 - 32bit , antivirus is guardian net secure 16.00 ,

1). it cant stop from task-manager 2). it cant stop from run command : TASKKILL /f /im firefox.exe

we must have to restart computer, but it is also take long time after hanged firefox...

please, help

Thanks JD Patel (Hindustan)

Asked by JdPatel 5 years ago

Answered by JdPatel 4 years ago

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Homepage is Symbaloo; don´t get the center anymore; what can I change in firefox to receive it again?

I always had the google-search in the center arounded by my symbaloo-blocks. Now I see a turning circle and no access to my symbaloo-blocks. According to Symbaloo a wron… (read more)

I always had the google-search in the center arounded by my symbaloo-blocks. Now I see a turning circle and no access to my symbaloo-blocks. According to Symbaloo a wrong setting in firefox is the problem. Who can help me?

Asked by eleonora49 4 years ago

Answered by FredMcD 4 years ago

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Firefox is my browser of choice and until 2 weeks ago everything was fine. From then I can no longer download new transcription work from FreeBMD. Why??

Firefox has to be removed from my computer every time I need to contact FreeBMD. I then have to reload Internet Exlorer before I can continue. Firefox is then re instal… (read more)

Firefox has to be removed from my computer every time I need to contact FreeBMD. I then have to reload Internet Exlorer before I can continue. Firefox is then re installed so I can continue with other work that is incompatable with Internet Explorer. Sure there must be a way round this, and it appears that all those transcribing from the Northern Hemisphere are having the same or similar issues. Any chance you an sort this and re-set to 2 weeks ago , or tweek the upgrade to allow access, pleasd:):):).

Asked by dhiest 5 years ago

Answered by FredMcD 5 years ago

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Can't open/download PDF from website while in FF, IE works fine

A number of months ago, using a previous FF version, I noticed that I could no longer open or download Adobe PDF files. No error, no blank screen, nothing - the only evi… (read more)

A number of months ago, using a previous FF version, I noticed that I could no longer open or download Adobe PDF files. No error, no blank screen, nothing - the only evidence of reaction to my mouse click is that the Adobe symbol on the page would disappear and turn into a circular progress bar (the usual reaction) but instead of anything coming up, the Adobe symbol would return. Nothing opened, nothing downloaded. I would check "Show all Downloads" and there would be none for the session. I spent an hour or two searching for advice (variations of this problem appear to be common) but nothing suggested there helped. Eventually I just gave up and reset FF back to its default settings. Everything worked fine after the reset, although I don't know how often I used it after that (but I'm pretty sure at least 5 or 10 times, successfully). Since then I know that I've had at least one, maybe more, FF install updates (automated, not by me). As of today I'm back where I started from - the same reaction when I click the link (momentary circular progress bar) but no view, no download, no blank page, no error message. I've repeated my 1+ hour help search online today (like before) to no avail. I assume I could reset to factory defaults but that is going to be a recurring waste of time, given how often FF updates, if that is the only solution. Surely there is SOMETHING I can change inside FF (or elsewhere) without always having to do a full reset (and lose any changes I've made). Here is my info regarding system and software and settings: Dell Laptop Windows 10 Firefox 43.0.3 Adobe Acrobat Reader DC Version 2015.009.20079 Up-to-Date Kaspersky license

As for my FF options and add-ons, I've tried every variation under the sun. In Options/Preferences/Applications I've set PDF Files to every available choice, including Save File, Preview in Firefox, Always Ask, Use Adobe Acrobat Reader DC (default) and Use Adobe Acrobat (in Firefox). Nothing worked. Under Add-Ons/Plug-Ins I have Adobe Acrobat 15.9.20069.28170 installed and I've set that to either "Always Activate" or "Ask to Activate," to no avail. Be aware that every time I've changed one of these settings and tried to download a PDF, the reaction was ALWAYS BEEN exactly as described in the opening description in this email - no variation in response to changes to any of the Add-On settings or the any of the settings for the Application Preferences for PDF files.

Any suggestion would be appreciated. For now I'll just have to go to IE.

Bob

Asked by Seafarer123 5 years ago

Answered by FredMcD 5 years ago

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upgraded and lost all of my computer files and bookmarks? help

I just upgraded the foxfire software today and my documents files have disappeared and my bookmarks are also gone. I am not an expert so will need some good directions on… (read more)

I just upgraded the foxfire software today and my documents files have disappeared and my bookmarks are also gone.

I am not an expert so will need some good directions on how to recover them. I have Windows 7

Thank you

Asked by rsuok 4 years ago

Answered by FredMcD 4 years ago

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When do my passwords transfer?

I transferred from safari, told it to get my old passwords and it is asking me to log in to face book. I long ago forgot my password for face book. Does it take five mi… (read more)

I transferred from safari, told it to get my old passwords and it is asking me to log in to face book. I long ago forgot my password for face book. Does it take five minutes or 5 days? I'll check again after this post.

Asked by William111 4 years ago

Answered by Seburo 4 years ago

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why can't I sign into a website with my facebook account?

I used to be able to sign into a website by clicking on the "Sign in with Facebook Account" but now when I try to do that nothing happens... if I try to sign in using my … (read more)

I used to be able to sign into a website by clicking on the "Sign in with Facebook Account" but now when I try to do that nothing happens... if I try to sign in using my google account it will do it. I want the site I am using to be able to sign in with my facebook account. Could you please help, I have no idea why I can sign in with my facebook account. I have tried numerous things including deleting some add-on's in firefox but that didn't seem to help either.

Thank you kindly for your time NJB

Asked by forever104 4 years ago

Answered by cor-el 4 years ago

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Why is there a conflict where options on YouTube do not work, and FF is having Script "collisions" when playing games on pogo.com?

I have used Firefox since its inception but I am my wits end. I have always been extremely pleased with Firefox's performance and options, and even recommended it highly … (read more)

I have used Firefox since its inception but I am my wits end. I have always been extremely pleased with Firefox's performance and options, and even recommended it highly to others....... Until recently, (issues started around Version 39 going forward). Unwillingly I have started to migrate to using Internet Explorer, (11.0.9600), more, to view the pages that Firefox is apparently having issues with and cannot run some of the options that the page offers; (Ex. YouTube Video Editor. Firefox shows an error window stating that in order to use the Editor, it needs a more recent version of Flash to be installed, see image). Yet, when I open the exact same page in IE, it has absolutely no issues with running the Audio/ Video editing tools, (see image). I am using FF 46.0.1 and Flash 21.0.0.242, (Most Recent Version), Windows 8.1, 4GB RAM. Why is there a conflict where options on YouTube and other sites like Twitter do not work or sometimes don't even show at all? Firefox is also having Script "collisions" when playing on pogo.com, (see image), and on occasion, causes Firefox to crash completely and send error reports back to Mozilla(?), (This is becoming more frequent). I have also noticed huge delays, where you are unable to click on any link, option, or textbox on the page for periods lasting from 2-3 seconds and up to one minute, (it does not show a "page not responding" message, however, it does show in Task Manager that Firefox is "Not Responding"). I have done some trouble shooting on my end using the Firefox help forum using suggestions, such as "Refresh Firefox" which with all of the add-ons removed, Firefox did start up a little more instantaneous than the normal 5 seconds with add-ons installed. Running with the "refreshed Firefox", there was very little to no appreciable difference in the lags, slowness, and Script issues. I have also done a complete clean install of Firefox, (even with a new profile). Once again, this made no real appreciable difference with the performance improving of Firefox. I also continue to notice that Firefox uses a very large amount of CPU resources; in excess of 65%-98%. ***So much for the screenshots..... The screenshot started out at about 200kb in size, the picture would not upload after waiting 5 minutes, (at the time of upload, my up speed was 11.64Mbps). I have tried about 5 different times uploading this, each time using Paint to shrink the size of the picture and file. When I got the Jpg down to a small 6.08kb, (and waiting 10 minutes this time), I gave up on trying to upload the picture(s)...

Asked by RadioManCBS 4 years ago

Answered by RadioManCBS 4 years ago

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How can I get Firefox back. It has been taken over on my laptop by Ask. So has Chrome. Tried everything

Tried to create a second email account and accepted a download which I thought was the mail site. Since then, Ask have taken over one thing after another to the point whe… (read more)

Tried to create a second email account and accepted a download which I thought was the mail site. Since then, Ask have taken over one thing after another to the point where I cannot use the machine to get help. Hence now using another device. Have used Firefox for many years, this is first problem.

Asked by Roxydog 5 years ago

Answered by guigs 5 years ago

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DfVuBrowserPlugin.exe will not run on 64bit v.41; reports file may be corrupted - it runs on old Xp

I have used LizardTech DjVuBrowserPlugin50.exe on my old XP PC and recently tested it on a laptop. My new PC has 64bit Firefox 41 and using the 'Install Add-on from File'… (read more)

I have used LizardTech DjVuBrowserPlugin50.exe on my old XP PC and recently tested it on a laptop. My new PC has 64bit Firefox 41 and using the 'Install Add-on from File' produces a message saying 'This add-on could not not installed because it appears to be corrupt'

Asked by appleshaw 5 years ago

Answered by appleshaw 5 years ago

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I cannot type in the search bar. I'm running the latest version of el capitan on a mac

I am using a mac and have deleted Firefox and reinstalled it. However, I cannot type in either the search bar or the url bar. The application is very sluggish and does… (read more)

I am using a mac and have deleted Firefox and reinstalled it. However, I cannot type in either the search bar or the url bar. The application is very sluggish and doesn't load.

Asked by rscott788 5 years ago

Answered by cor-el 5 years ago

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Tab is too far left and unreachable

Hi. This is more of a bug report. In Firefox, I can get a tab almost off screen to the left, with a blank space next to it, and other tabs. The only part then still reach… (read more)

Hi. This is more of a bug report.

In Firefox, I can get a tab almost off screen to the left, with a blank space next to it, and other tabs. The only part then still reachable is half of the close button.

The way I get this is as follows:

Open Firefox. Open a second and third tab. Reduce the size of the browser to about half the screen. Drag the first tab outside the browser, so it will open as a second standalone browser window on the other half of the screen.

The second tab on the first browser window (now the first tab) will then be this weird tab too far left.

The fix is to click the half visible remains of the close button of the weird tab. It will disappear. But this isn't an option if that tab actually is in use. The only way to get back to it after using another tab is CTRL + SHIFT + TAB-ing.

I hope this gets fixed soon. I've attached a screenshot of the top of this very page with said weird tab next to it.

Asked by Vlammetje 4 years ago

Answered by cor-el 4 years ago

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Test pilot tabs doesn't show page (only 1" square in upper left) so I can't use firefox to disable side-tab

I downloaded test pilot & enable the side tab add-on. The tabs switched to the side but the page only shows in a 1" square box at the upper left. The rest of the page… (read more)

I downloaded test pilot & enable the side tab add-on. The tabs switched to the side but the page only shows in a 1" square box at the upper left. The rest of the page is gray & blank. I can't disable the side-tab add-on because only the 1" square shows any content & I can't use it for anything.

So, I'm back on Chrome until you tell me how to fix it!

Asked by robsalomon 4 years ago

Answered by robsalomon 4 years ago

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in xp I can use wmpplugin dll3.0.2.629 to play a certain audio file,in win7 I can't get the plugin for FF,why

Our site is lsracers.com, as soon as you open the site,an audio file is supposed to play, (lower left hand corner an icon is displayed) It says, a plugin is needed to pl… (read more)

Our site is lsracers.com, as soon as you open the site,an audio file is supposed to play, (lower left hand corner an icon is displayed) It says, a plugin is needed to play this content, this is on a win 7 Ltop. If I use an XP pc, it gave me the option of activating the plugin, Windows Media Player plugin dll3.0.2.629 and it plays the 2:40 second file. Why can't I get the plugin to work with FF in win7?

Asked by raycer27 6 years ago

Answered by raycer27 6 years ago