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Firefox suddenly deleted all my browsing history and bookmarks.

Firefox suddenly deleted all my browsing history and bookmarks. I cannot recover it through "profiles," as the troubleshooting guide suggested. Any other ways to recover … (read more)

Firefox suddenly deleted all my browsing history and bookmarks. I cannot recover it through "profiles," as the troubleshooting guide suggested. Any other ways to recover my history, bookmarks, and saved logins?

Asked by mh193 2 months ago

1. SENT messages are not showing. 2. "a copy was not placed in your sent folder (Sent)

A couple of weeks ago Xfinity forced me to change my password on account of an Xfinity breach. I did so in the Xfinity app. No problem with email if I go directly to Xf… (read more)

A couple of weeks ago Xfinity forced me to change my password on account of an Xfinity breach. I did so in the Xfinity app. No problem with email if I go directly to Xfinity. I changed the password on the phone app I use, K-9 Mail. Works great.

I changed the password on my Thunderbird program on my PC. Not so good. My Sent folder shows no messages, even though I see 4,000 messages on K-9 Mail and on Xfinity (on Chrome). When I send messages from Thunderbird on my PC, I get an error "Your message was sent but a copy was not placed in your sent folder due to network or file access errors. I reviewed several posts in the knowledgebase which recommended things like changes in Copies & Folders under settings.

It has been happening a couple of weeks. I thought maybe a software upgrade would fix it, but this morning I accepted beta build 122.0b1 (64 bit), and it made no difference.

I've looked for passwords everywhere I can think of. I've re-entered passwords. Rebooted. Tried changing settings.

Why do my other two email programs see Sent, but TB doesn't?

Asked by doug-bell 2 months ago

Text attachements showing now in all messages

Hello, Every message in my mailbox is now showing text attachments that are the message text itself. In most cases, either one attchement called attachment.txt or two… (read more)

Hello,

Every message in my mailbox is now showing text attachments that are the message text itself. 

In most cases, either one attchement called attachment.txt or two attachments (Part 1.1 and Part 1.2) are created and then appear as soon as I click on the message header. I don't remember changing the mailer configuration nor adding any extension.

Would anyone have any recommendation please on how to avoid this problem?

I am using thunderbird 116 on MacOS 14.2.1

Thank you very much for your support,

Best regards

David

Asked by dlemignant 2 months ago

Last message not showing

Hello I am using version 102.15.1 In my previous version of Thunderbird the last message received would show in the message pane, now there is nothing. Previously for i… (read more)

Hello

I am using version 102.15.1 In my previous version of Thunderbird the last message received would show in the message pane, now there is nothing. Previously for instance, in my old Thunderbird, press get messages, they come in and the last message would conveniently show in the message reading pane, instead It is now empty.

There is no problem viewing the messages in the usual way. My Thunderbird layout is set in Classic View – Folder Pane- Message Pane.

Any ideas please Pete

Asked by pete39 2 months ago

Thunderbird doesn't download messages or don't use filters

Hello, I have a problem that my thunderbird doesn't download sometimes messages. I must restart it once or twice. The second issue is that sometimes Thunderbird doesn't u… (read more)

Hello, I have a problem that my thunderbird doesn't download sometimes messages. I must restart it once or twice. The second issue is that sometimes Thunderbird doesn't use filters and all mesages going to main folder. Any advice?

Asked by Łukasz Tomczak 2 months ago

Упал файрфокс и убил ВСЕ вкладки.Что делать?

Файрфокс упал и снес все вкладки. В журнале пункт о восстановлении предыдущей сессии не активен. Перед падением файрфокс открыл новое окно с одной вкладкой,потом упал... … (read more)

Файрфокс упал и снес все вкладки. В журнале пункт о восстановлении предыдущей сессии не активен. Перед падением файрфокс открыл новое окно с одной вкладкой,потом упал...

Asked by datrof 2 months ago

Menu not showing when tablet is on landscape and search bar is on the bottom

When selecting options (3 dots drop down menu) on landscape and with the bar on the bottom, the menu gets rendered as if it were on the top. It goes down instead of up so… (read more)

When selecting options (3 dots drop down menu) on landscape and with the bar on the bottom, the menu gets rendered as if it were on the top. It goes down instead of up so it's rendered "outside" the screen. I'm on android 13 on a galaxy tab 9 fe. This behavior does not occur when I'm on the vertical orientation, or if I set the address bar to appear on top of the screen instead of the bottom.

Asked by Luiz 2 months ago

Content Security Policy works fine on Chrome and Edge but gives error in Firefox

Hello, We are currently facing an issue with our website: https://ebanking.denizbank.at/BAC/BecomeACustomer.aspx?lang=de We utilize Google Analytics in this project and … (read more)

Hello,

We are currently facing an issue with our website: https://ebanking.denizbank.at/BAC/BecomeACustomer.aspx?lang=de We utilize Google Analytics in this project and have included all the necessary URLs in the Content Security Policy tag. Everything is functioning perfectly on Chrome and Edge, but we encounter an error on Firefox (as shown in the attached screenshot). We have already added the URL that is causing the error on Firefox, and interestingly, Firefox is the only browser where this problem persists.

Could you please assist us in resolving this issue?

Thank you, Okay

Asked by Okay Öğrü 2 months ago

the mozilla page has disappeared

Two days ago the Mozilla home page suddenly disappeared with all the windows open, on various websites and all my favorites. I tried in every way to recover it but it was… (read more)

Two days ago the Mozilla home page suddenly disappeared with all the windows open, on various websites and all my favorites. I tried in every way to recover it but it wasn't possible. Until a year ago I used Safari and the only thing I could do was import all the old favorites onto my new Mozilla home page, which however were not the same ones I used now. All the sites that I had stored in my favorites with passwords disappeared, even the email ones, I no longer recognized anything I had, as if I had never used Firefox. Has the same thing happened to anyone?

Asked by Alexxxandra 2 months ago

Stop Thunderbird from randomly opening my browser for a donation

Hi, For some time now, Thunderbird seems to open my web browser once in a while to show me a donation page. How do I stop this behaviour? For more context, this behavio… (read more)

Hi,

For some time now, Thunderbird seems to open my web browser once in a while to show me a donation page. How do I stop this behaviour?

For more context, this behaviour leads to a reset of all my web browser sessions. Thunderbird manages to launch the web browser before unlocking my key chain, which leads to a browser that is unable to decrypt its own session files. Resetting all my web browser sessions is a bit infuriating.

Asked by ruben23 3 months ago

Firefox 121 (on MacOS 10.15.6) suddenly will not boot: EXC_CRASH (Code Signature Invalid)

Am suddenly seeing a complete inability to even boot Firefox: * * System Integrity Protection: disabled * * Crashed Thread: Unknown * * Exception Type… (read more)

Am suddenly seeing a complete inability to even boot Firefox:

  1. * * System Integrity Protection: disabled
  1. * * Crashed Thread: Unknown
  1. * * Exception Type: EXC_CRASH (Code Signature Invalid)
  2. * * Exception Codes: 0x0000000000000000, 0x0000000000000000
  3. * * Exception Note: EXC_CORPSE_NOTIFY
  1. * * Termination Reason: Namespace CODESIGNING, Code 0x1
  1. * * kernel messages:
  1. * * VM Regions Near 0 (cr2):
  2. * * -->
  3. * * __TEXT 000000010f387000-000000010f38a000 [ 12K] r-x/r-x SM=COW
  1. * * Thread 0 Crashed:
  2. * * 0  ??? 0x0000000115708000 _dyld_start + 0
  1. * * Thread 0 crashed with X86 Thread State (64-bit):
  2. * * rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
  3. * * rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007ffee0878b88
  4. * * r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
  5. * * r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
  6. * * rip: 0x0000000115708000 rfl: 0x0000000000000200 cr2: 0x0000000000000000

Precursor to this was a couple of Firefox crashes, likely(?) related to insufficient disk space. With this now remediated, am seeing the same CODESIGNING error. Then reinstalled Firefox afresh; same findings.

Have also tried to boot directly into Profile manager, with the same error.

Then disabled all extensions (an experiment?) in the Mozilla/Extensions folder by renaming it. No Joy.

Given above, I cannot now log into Firefox now to examine any aspect of configuration which I might change/disable.

Of great concern would be salvage of the password store and a very large bookmarks collection.

Asked by DrLou 2 months ago

Hovering over link in email can cause bad jitter in message pane

Thunderbird 115: I have the message pane below the email list (Classic layout). If I hover the mouse over a link in the message pane, the actual link is shown at the bott… (read more)

Thunderbird 115: I have the message pane below the email list (Classic layout). If I hover the mouse over a link in the message pane, the actual link is shown at the bottom of the window. The problem is that for long urls which don't fit on the status line, a line is added above the status line to display the url which causes the message pane to move up one line. This causes bad jitter on the message pane as I can just leave the mouse on the link and the jitter persists until I move the mouse again.

Also occurs in Wide layout, but not in Vertical layout.

Preference would be to either show as much of the url as possible int he existing status bar, or add the line but leave the position of the message pane alone. Moving the message pane is a bad solution.

Anyone have a CSS solution?

Asked by AZBruno 2 months ago

Blue Screen.

Over the past few days Firefox had been randomly slowing down, and sometimes wouldn't let me click back into it from certain tabs in the foreground. Earlier today it blue… (read more)

Over the past few days Firefox had been randomly slowing down, and sometimes wouldn't let me click back into it from certain tabs in the foreground. Earlier today it blue screened my laptop. I have never experienced any kind of bluescreens before. Event ID was listed as 2. I was not attempting to open a new tab or had any abnormal tabs open, I was simply clicking back into the browser from another application. The application was the Fortnite launcher, which I doubt would have created serious conflicts with Firefox. Attached to this report is a screenshot of the event on my laptop. My laptop is an OMEN HP gaming laptop. It has an i7 12700H and an RTX 3060 (Laptops). It has 952 gigabytes of storage, 418 used. It has 16 gigabytes of ram. The only applications opened at the time were discord and steam. It is now running fine with no files lost, however I'm reporting this at it may be a deeper issue with Firefox itself as I don't presume I was taking any actions that would have resulted in a blue screen. I don't necessarily need help but this was the only avenue I found to submit a bug report. Apologies if this is clutter to the site and not the proper avenue for this sort of issue. However I felt it was important to report any form of bluescreens as those are rather severe issues.

Asked by Anon Anon 2 months ago

Autostart on versions 114 and above (except the latest beta version) shows nothing after splash.

Autostart on versions 114 and above (except the latest beta version) shows nothing after splash. It launches the first time, but then on every PC windows 11 restart, the … (read more)

Autostart on versions 114 and above (except the latest beta version) shows nothing after splash. It launches the first time, but then on every PC windows 11 restart, the splash screen loads, and then nothing happens. I have to manually launch it, and then TB asks me to close it because it's already launched. I click to close and then TB launches successfully. I've tried using the minimized/maximized and Admin options in properties, as well as Batch scripts. But it doesn't work.

Asked by hmp 2 months ago

Access to my account.

Thunderbird, which I've been using for years, has suddenly shut down my Comcast account - andersonam4@comcast.net - and when I try to reopen it wont accept the last passw… (read more)

Thunderbird, which I've been using for years, has suddenly shut down my Comcast account - andersonam4@comcast.net - and when I try to reopen it wont accept the last password I've been using. And yet it accepted my Gmail account. If you answer with an email please use ArtieMac41@gmail.com. How do I go about reopening this account?

Asked by ArtieMac41 2 months ago

twitter video not playing under bluetooth speaker

hi I am having a problem playing twitter videos when I use bluetooth speaker. it doesn't run properly. when I switch to the laptops default realtek speaker driver, tw… (read more)

hi

I am having a problem playing twitter videos when I use bluetooth speaker. it doesn't run properly.

when I switch to the laptops default realtek speaker driver, twitter video works fine.

PC OS in use is windows 10; firefox 121.0.

i tried deleting twitter cookies. that did not work.

Asked by Dilbert Firestorm 2 months ago