All Products Support Forum

Crash ID: bp-783a1456-e31a-4e62-9b13-c1f932141208

I update Firefox and it stop working. Don't work in safe mode, don't run after clearing. Maybe it is becouse of my Plugins. Please help!

VERY FRUSTRATED! THIS PROBLEM WILL NOT GO AWAY!! FORCED TO USE CHROME AND I HATE IT. I WANT MY FIREFOX BACK...PLEASE!!!! I have checked online for answers. I have used your Help Topics. I have Downloaded the New Version of Firefox and Updates Today. I have tried all of the suggestions and checked all the settings. I have checked the "let websites choose the color" in content settings. The colors on my favorite site - Rense.com - shows up with White Background/Black Text. Supposed to be opposite. Should have Black Background/Reverse Text This problem has happened ever since I switched to New Version last year. I still can not get this issue resolved. I have Windows Vista. I used to love Firefox. Now I simply can not use it.. Must use Chrome because it works. Firefox will not. I would LOVE to have Firefox Back in my life but don't know how.

The last few days Firefox won't open either from icon or when using the 'Run' command (this used to work when icon didn't). When I watch the processes in Task Manager I can see that it tries to start but then disappears from the list of active processes within seconds.  :-( Forced me back to Internet Explorer, which I HATE!

Yeaterday it started to download messages then stopped and did nothing. I could not correct the problem. Today it noted that it was getting messages but never downloaded a single message. It indicated that there were 45 messages.

I recieve emails from Kobo with special offers .I was able to select the offer and it would go directly to Kobo.I am no longer able to do that. Also pinterest - I get emails with suggested pins/boards that I might be interested in and was able to go directly from the email to Pinterest

I have just checked Kraft Canada Recipes and it is the same

VERY FRUSTRATING

Although I expect my emails to end up as a copy in the Sent folder, suddenly this no longer occurs. My entire history of SENT emails has vanished. Are they retrievable?

Thanks for any help someone can offer. Lou

All other maps are unaffected. The mails are still available on the server of xs4all.nl and my smarthphone. And new mail stays. What happened? And where is my mail

I just downloaded TB last night because the outgoing email suddenly stopped working on my Eudora account. Spent an hour on the phone with Verizon last night and they ultimately said Eudora is not supported and said good bye. Thanks, Scott Kerwin

i upgraded to 38.0.1 i have ~10 email accoutns, from various providers (i also have ~10 RSS accounts)

1. Since upgrade, i have to write my master-password once for each email account (i get ~10 input popup boxes) 2. writing my master-password doesn't let me login to these accounts, so i'm not getting emails.

i had to downgrade again (i have now version 31.7) and everything works "normally", i.e. 3 master password popups, not 10, and they really let me into my accounts.

When we open Thunderbird, it crashes. We can't access emails. We get a report and I've tried to copy and paste, but it won't allow. The report has been sent in, but I haven't gotten any response, probably because I can't access my email.