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Firefox keeps crashing

I am having issues with Firefox crashing at various times though out the day. It always starts out fine, but at some point it just stops responding and I have to close t… (read more)

I am having issues with Firefox crashing at various times though out the day. It always starts out fine, but at some point it just stops responding and I have to close the browser and reopen it. This happens at least once a day and it does it on different units (my LG Laptop, Dell Desktops (2 different units-1 at work and 1 at home), Surface Pro 9, my Dell laptop), so I know it is not the unit, it is something in Firefox! My Dell laptop runs Windows 10, all the others run Windows 11. Please look into this and provide a patch. Thank you!

Asked by Martyn Charron 4 months ago

Last reply by zeroknight 4 months ago

Cannot login to Thunderbird

I cannot log in to Thunderbird, message I get says log-in to server imap.thunderbird.net with my username failed. If you can help, please respond to gerry5069@gmail.com … (read more)

I cannot log in to Thunderbird, message I get says log-in to server imap.thunderbird.net with my username failed. If you can help, please respond to gerry5069@gmail.com since Thunderbird is not working at this time.

Thank you , Gerry Arquillo

Asked by gerry5069 4 months ago

Last reply by david 4 months ago

Is the goal to get us to leave Thundirbird?

115.5.1. It has been months now since the redesign and this is still so buggy I encounter bugs constantly. Most critical is if I highlight something and try to drag it to… (read more)

115.5.1. It has been months now since the redesign and this is still so buggy I encounter bugs constantly. Most critical is if I highlight something and try to drag it to a new location it gets deleted. No undo function available. What was highlighted is just gone permanently. I try to remember to instead copy and paste then delete from the former location but I keep forgetting and lose everything. Entire paragraphs I wanted to relocate. If I do try to copy and paste it doesn't paste on the first attempt. It pastes the second time.

At this point I think I have to switch to Webmail for sending out an email. I just can't deal with broken Thunderbird any more.

Asked by Rubberfish 4 months ago

Last reply by david 4 months ago

Can't change server settings. Deleted email account returns on restart. Added account disappears.

I switched my email host and am trying to change the account settings in Thunderbird. When I change the server name a popup appears and asks me to restart or cancel. It d… (read more)

I switched my email host and am trying to change the account settings in Thunderbird. When I change the server name a popup appears and asks me to restart or cancel. It doesn't let me continue to change any of the other server settings. Selecting either option changes the server name back to the original.

So I delete the email account and its smtp server. When I restart they both reappear. When I add a new email account and smtp server, it disappears when I restart.

When I select Help/Troubleshooting Information the deleted accounts are gone from under Mail And News Accounts. When I restart Thunderbird, the deleted accounts and server returns.

I changed the settings for a different email account that is on a different host last summer with no problems. Thanks

Asked by ME405 4 months ago

Last reply by Toad-Hall 2 weeks ago

Credentials issue

I can not change password and connect to my gmail account after changing password. I try also change it in password managaer in settings Polecenie STAT się nie powiodło.… (read more)

I can not change password and connect to my gmail account after changing password. I try also change it in password managaer in settings

Polecenie STAT się nie powiodło. Błąd pobierania numeru i rozmiarów wiadomości. Odpowiedź serwera poczty pop.gmail.com: [AUTH] Invalid credentials.

Asked by Rafał Rafał 4 months ago

Last reply by david 4 months ago

Firefox freezes

I have just reinstalled windows and then Firefox. If I click settings then a menu item it just freezes. I have uninstalled and reinstalled. Using Windows 11 Pro 22H2. … (read more)

I have just reinstalled windows and then Firefox. If I click settings then a menu item it just freezes.

I have uninstalled and reinstalled.

Using Windows 11 Pro 22H2.

Any suggestions?

Asked by Trevor Appleton 4 months ago

Last reply by zeroknight 4 months ago

I encounter all kinds of basic errors and want to go back to straight Thunderbird, No supernova anymore

I have tried Firefox supernova since October 10, 2023 bur encounter to many problems. Sometimes an email has a full page with error messages which I don't understand. I h… (read more)

I have tried Firefox supernova since October 10, 2023 bur encounter to many problems. Sometimes an email has a full page with error messages which I don't understand. I have been working in IT since 1960 at IBM but last year I had a bike incident and had a concussion for a year and forced me to teach myself to work with a desktop. Now I am backat last that I can use my competer again but Supernova is too unstable for me and I want to go back to Thunderbird old style. How can I install the Old Style Thunderbird again.

Asked by Casper 4 months ago

Last reply by david 4 months ago

adressenboek

bij het importeren van adressen is het misgelopen. Er waren een 90 tal adressen en na de bewerking vermeldt het systeem een 2700 adressen. de teksten waren niet leesbaar:… (read more)

bij het importeren van adressen is het misgelopen. Er waren een 90 tal adressen en na de bewerking vermeldt het systeem een 2700 adressen. de teksten waren niet leesbaar: alle letters dooreen. Die kan ik nu niet verwijderen

Asked by dirkdoubel 4 months ago

Last reply by david 4 months ago

Login failed

When I try to log into my Thunderbird account after it has been updated I receive this message: "Login to server imap.windstream.net with username ( ) failed". Can you he… (read more)

When I try to log into my Thunderbird account after it has been updated I receive this message: "Login to server imap.windstream.net with username ( ) failed". Can you help me get my emails?

Please email me at gerry5069@gmail with any responses.

Thanks, Gerry Arquillo

Asked by gerry5069 4 months ago

Last reply by david 4 months ago

Memory usage

Dear Mozilla Long time user (love it) but the browser is consuming a lot of memory. With the same windows open in Chrome, Firefox is consuming 5 times the amount making … (read more)

Dear Mozilla

Long time user (love it) but the browser is consuming a lot of memory. With the same windows open in Chrome, Firefox is consuming 5 times the amount making the system slower glitchy.

This has been an issue for awhile and I checked all the posted solutions. Either the software is consuming an that is normal or something is running in the background. Firefox is at 1831.5 MB as I type this.

Can I uninstall then reinstall? or is everything going to return?

Thank you in advance

Ron

Asked by rtibert 5 months ago

Last reply by zeroknight 5 months ago

Thunderbird is very slow - lags and freezes

I have used Thunderbird for years and I use it for work. For the last two days, it has started to go slow, and it will freeze and I have to close out of it. This JUST sta… (read more)

I have used Thunderbird for years and I use it for work. For the last two days, it has started to go slow, and it will freeze and I have to close out of it. This JUST started, and this morning it is almost not functional.

I have looked everywhere I could find to see what I can do and I cannot find anything. I even tried re-installing it.

What can I do?

Asked by Jason Cloud 5 months ago

Last reply by christ1 5 months ago

Audio on certain sites plays for a split second then mutes, or doesnt play at all.

while using the site https://animesuge.to/home and using any server other than filemoon, the audio will either play for split second and then mute, or it wont play at all… (read more)

while using the site https://animesuge.to/home and using any server other than filemoon, the audio will either play for split second and then mute, or it wont play at all. The video itself plays fine. i tried it using other browsers and it works fine, it only happens while using firefox. i tried turning off all extensions and running in troubleshoot mode but neither of these helped.

Asked by Aagris 5 months ago

Last reply by zeroknight 5 months ago

delete button has stopped working

After many years of use, the delete button has stopped working. Moving any email into the deleted folder of local folders works, but I would prefer to have the delete but… (read more)

After many years of use, the delete button has stopped working. Moving any email into the deleted folder of local folders works, but I would prefer to have the delete button back.

Asked by Ivor 4 months ago

Last reply by Matt 4 months ago

Firefox not loading email images among other things

Recently, in the past month or so, I have been having issues with my VPN addon Private Internet Access, my email provider Shortwave, and loading numerous websites. I trie… (read more)

Recently, in the past month or so, I have been having issues with my VPN addon Private Internet Access, my email provider Shortwave, and loading numerous websites. I tried troubleshooting it for a few weeks individually but it took a full Firefox refresh last week to get things working again. And it took only another week for everything to stop working again. The images in my emails are no longer loading (same issue as before), but they load in Gmail and I can download the emails properly, my VPN addon crashes and can't stay logged in same as before, and websites such as Nextdoor (I hate the drama but love the free goods) won't load the items for sale same as before.

I don't want to have to refresh every week, especially since I this is the computer I use for work and the amount of things I have to log back into is insane.

Asked by Stormy 5 months ago

Last reply by Dropa 5 months ago

Thunderbird crashes upon opening

Whenever I open Thunderbird, my Mac asks for the password, but when I input it, the app opens and then asks immediately for my password again. However, this time, the app… (read more)

Whenever I open Thunderbird, my Mac asks for the password, but when I input it, the app opens and then asks immediately for my password again. However, this time, the app just spins and then immediately crashes. My crash ID is as follows:

Crash ID: bp-1a3da0a9-8e35-4e75-8bc2-0b6b80231022

I recently uninstalled Mcafee for not completing an install which made my computer not be able to restart. How can I regain access to Thunderbird? Thanks!

Asked by 472vc9b2tv 5 months ago

Last reply by Wayne Mery 2 months ago