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Firefox keeps crashing upon watching Twitch, YouTube, or browsing Reddit

Hi, I'm very lost as to why Firefox has suddenly starting crashing on me very frequently over the past 3 or so days, after Firefox's latest update. I first noticed it whe… (read more)

Hi, I'm very lost as to why Firefox has suddenly starting crashing on me very frequently over the past 3 or so days, after Firefox's latest update. I first noticed it when I tried watching streams on Twitch, then I also noticed it on YouTube, and then when casually browsing Reddit. I've gone through all the troubleshooting steps:

  • I've made sure Windows is up to date
  • Firefox is up to date
  • My drivers are all up to date
  • There are no viruses/malware/any issues with my firewall settings and computer security, I've tested and checked everything
  • The crashes DO still happen in Troubleshooting Mode
  • I've checked my RAM using Windows Memory Diagnostic for errors and there are none
  • I've refreshed Firefox, I've cleared my cache, I've done an entire clean uninstall and reinstall of Firefox
  • I'm able to watch streams, videos, and browse Reddit just fine on my other devices and on Google Chrome. This is only an issue I'm encountering with Firefox, which is super disappointing because I've never had a single issue in the past several years I've been using it as my browser ):

I've submitted so many crash reports because it's been crashing so often, but here's the Report ID of the most recent: bp-0b0dac91-ec69-4c9e-a8c0-a622b0220116

I'm so confused and have no idea why this is happening. Any help at all would be greatly appreciated. Thanks!

Asked by BumbleBreeBee 3 days ago

Firefox will not reopen

Message: Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window. Windows 11 version 21H2, build 22000.434 … (read more)

Message: Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

Windows 11 version 21H2, build 22000.434

Asked by Scott 2 days ago

Last reply by Scott 2 days ago

gmail suddenly stopped working on december 8th 2021

One of my gmail accounts stopped receiving messages on December 8th 2021. I have other gmail accounts still working and my @hotmail and @live accounts work fine. I haven'… (read more)

One of my gmail accounts stopped receiving messages on December 8th 2021. I have other gmail accounts still working and my @hotmail and @live accounts work fine. I haven't changed anything. the same account works fine on my cell phone and I can access it fine in a browser, so why doesn't this account work in thunderbird? TIA

Asked by toysmost 2 days ago

email especially sending

Hi I am having intermittent email problems especially sending. It gives me a timed out message. It will often do it 5 times, and then send as normal. Then it might work p… (read more)

Hi I am having intermittent email problems especially sending. It gives me a timed out message. It will often do it 5 times, and then send as normal. Then it might work perfectly the next 3 times. But then it starts timing out again.

Its been going on for weeks.

Same server, same settings, same programs, nothing different that I did.

I don't use any firewall except what is built into windows 10 and I have never actually seen it.  

Please explain like I am a 5 year old. I write stories and take pictures and do that reasonably well.

 I am a mechanic so I can swap the power supply fan in a desktop pc in minutes flat.

Software type problems though? Please speak very slow and very clearly.

thanks scott

Asked by scottg 2 days ago

Last reply by scottg 2 days ago

Working from home: Problems logging into work server with microphone headset via Firefox desktop browser.

Frankly, I find this very confusing, so not sure what is going on. To connect to the server at work in order to perform over the phone interviews, I need two tabs open in… (read more)

Frankly, I find this very confusing, so not sure what is going on.

To connect to the server at work in order to perform over the phone interviews, I need two tabs open in Firefox. The first is for a software dialer called Softphone, and the second tab accesses web based interview software called Confirmit CATI.

Attempting to log into the dialer from CATI results in "Incorrect Extension" errors even though the extension number is correct.

What I discovered today purely by chance, is that in the menu on the top left of the Firefox browser, when I have the above setup activated, there appears a new additional menu option called "Tabs sharing devices", and if I click on this, a "Microphone" labeled drop-down displays, then if I click on that, a further option is displayed regarding Permissions for the Softdial app to use my headset microphone with a "Use the microphone - Allowed" dialogue box where you can enable or disable permission for the Softdialer to use my headset microphone.

What is strange is that if I open this above described microphone permissions dialogue box without changing any settings, I am able to log into my work server successfully (?)

This seems like some sort of glitch or bug which is preventing a clean connection to my workplace.

I would be very grateful if some one could advise me as to what I can do to fix this, or is it some sort of software bug that needs to be fixed by Mozilla or Microsoft. It's driving me nuts.

If you need any more information, please let me know.

Thanks in advance for any helpful advice regarding this problem.

Asked by Dr Strangemind 1 day ago

Slow page loading, and searching

I switched to Firefox from yandex browser recently on both desktop and android recently and have been really enjoying it, but pages on android 11 (galaxy a52) load very s… (read more)

I switched to Firefox from yandex browser recently on both desktop and android recently and have been really enjoying it, but pages on android 11 (galaxy a52) load very slow for some reason. It is much slower than yandex, and i find it weird, because it's the other way around on desktop, and i've heard good things about firefox's speed as well. Maybe the issue isn't in the browser. I run latest version of it, and tried google search and duck duck go. It was alright on google, still slower, but bearable. On ddg it's just barely working. The internet speed is fine, and i don't use any vpn or proxy. Speed remains slow both using wifi and cellular.

Asked by Rakhimberdiyev Tamerlan 1 day ago

Program is Slow, contantly downloading messages.

Note that up until last week, Thunderbird has been working flawlessly, and I appreciate having it. Last week, however, it started to be slow and constantly downloading me… (read more)

Note that up until last week, Thunderbird has been working flawlessly, and I appreciate having it. Last week, however, it started to be slow and constantly downloading messages.

When it's acting slow, the status bar at the bottom says: Downloading message X of Y in INBOX...

When it is slow; X is always larger than Y. For example, right now it says, "Downloading message 2223 of 1270 in INBOX".

Eventually; it will catch up, and the constant downloads will stop, but then they will start back up again a little later with the same issue. I believe the second number (1270, in my case) is always the same.

This is on Thunderbird 91.5.0 (32-bit) on Windows 10 connected IMAP to a Gmail account.

Any ideas?

Thanks.

Asked by landyman 1 day ago

Firefox very slug after update to 96.0, 96.01 slihtly better but still sluggish

After updating to Firefox 96.0, Firefox became unusable. Went from happily playing two youtube tabs (one speech, other background music) 2 tabs in separate windows of 10… (read more)

After updating to Firefox 96.0, Firefox became unusable. Went from happily playing two youtube tabs (one speech, other background music) 2 tabs in separate windows of 10 to 12 windows open with more than 10 tabs in each window, although many were inactive, alongside Apple Mail and often one or two other apps open such as Preview, VLC or TextEdit; whereas immediately after update to Firefox 96.0 to taking 10 minutes to load a tab when only 2 or 3 tabs were open, and unable to play youtube videos without continuous breaks totalling far more than the video itself, and unable to play embedded videos in BBC news website when only 2 or 3 tabs open in one window with no other apps running, other apps were very sluggish when Firefox running; all other apps ran fine, as normal when Firefox was not running.

Firefox 96.0.1 improved it's ability. Youtube videos will mostly play now if there is only 2 or 3 tabs open, as with BBC embedded videos, tabs are often now taking 3 to 5 minutes to load.

Downloads were like night & day, Firefox was happily working until updated to FF 96, immediately after update FF was almost impossible to use, updating to 96.0.1 created a little more usability, but still cumbersome and very sluggish to the point of pretty well unusable. Was running FF on 2011 Mac Mini, OS 10.12.6 with 16GB RAM

Asked by peterchandler108 15 hours ago

Save As Dialog causes FireFox Crash

Hello For past 2 days when I try to download from any website the save as dialog appears but then it crashes firefox and I have to close firefox. I am running version 96.… (read more)

Hello For past 2 days when I try to download from any website the save as dialog appears but then it crashes firefox and I have to close firefox. I am running version 96.01 on Windows 10. Latest Nightly also installed and this problem is not on the nightly.

Asked by nekromantik 11 hours ago

Last reply by nekromantik 10 hours ago

not printing on both sides

I enabled print both sides but it only printed one side. Chrome printed both sides. In reading the blogs about printing issues there are a lot printing issues some simila… (read more)

I enabled print both sides but it only printed one side. Chrome printed both sides. In reading the blogs about printing issues there are a lot printing issues some similar to mine. See attached screen shot

Asked by arejfour 10 hours ago

sending message error - connection to outgoing server (SMTP) times out

This message comes up almost immediately after I click "send". My computer 'acer' crashed and they replaced the hard drive. I had to install Thunderbird from scratch. I'v… (read more)

This message comes up almost immediately after I click "send". My computer 'acer' crashed and they replaced the hard drive. I had to install Thunderbird from scratch. I've checked all the settings so-o-o-o many times and trolled through the conversations (archived), but haven't found a solution. Presently have Windows11 installed. My ISP tech helper says 'Thunderbird' should be working - (and it has for years in the past) Don - in NZ/Aotearoa

Asked by Don - in Aotearoa/NZ 8 hours ago

Solving problems by reverting to an earlier FF release?

I've done everything I can think of and advice to fix problems in FF for Windows 10 to solve problems, especially tabs crashing. I've gone through the diagnostic steps an… (read more)

I've done everything I can think of and advice to fix problems in FF for Windows 10 to solve problems, especially tabs crashing. I've gone through the diagnostic steps and submitted crash reports. I can't do my day job this way. I didn't have the various problems, crashing tabs, difficulty getting to HTTP sites (I can't help how someone has their site set up) when I was back at release 83, as I recall. I want to find a copy of release 83 to install. What I want to know is, Will I miss crucial items if I do this? Thanks.

Asked by drduncan 13 hours ago

Last reply by drduncan 6 hours ago

When composing email addresses the Most Frequently Used email addresses should be favored

It seems to me like TB's Compose of email addresses has changed. Many of my contacts have multiple email addresses. So for say Cindy, I may have CindySheller@yahoo.com … (read more)

It seems to me like TB's Compose of email addresses has changed. Many of my contacts have multiple email addresses. So for say Cindy, I may have

  1. CindySheller@yahoo.com
  2. CindyS@gmail.com
  3. CindySheller192@outlook.com

When composing an email for this fictitious "Cindy" if I type "cindy" in the To field I'll see the list above in the order above. Let's say I select the gmail address. Further, let's say over a week or so I write 5 emails to the gmail address and never use any of the other emails. I thought that TB used to arrange the list based on MFU but it doesn't seem to do that anymore.

If it never did then it would be a good enhancement nonetheless as many people have many email addresses but prefer to use a primary one. Using MFU would automatically accomplish that.

Asked by Andrew DeFaria 6 days ago

Last reply by Andrew DeFaria 6 days ago

Firefox 96 fails to print from Epson ET-2750

Several problems with printing from Firefox 95.0.2: Firefox will not reformat paper size from the default setting of 3"x5", or change from the default setting of … (read more)

Several problems with printing from Firefox 95.0.2:

Firefox will not reformat paper size from the default setting of 3"x5", or change from the default setting of printing in color. After manually setting paper size to 8"x10" and changing to black & white printing in the Firefox print menu and in the Epson printer, and clicking the Firefox Print button, the Epson printer displays an error message " PAPER DOES NOT MATCH YOUR CURRENT PRINT SETTINGS". When the "confirm current print settings" command in the printer is opened , the only command that activates the printer is the "continue printing" button, which results in a color print without ANY black ink!

Please change the Firefox print operation and menu. Upon opening the print menu, The "Preparing Print" function Immediately begins the uninterruptible process of agonizingly SLOWLY previewing EVERY page in the document before the "Custom" Button can be opened to request "Print ONLY Page One". There is also no menu item for two-sided printing, media type (photo paper, envelope, plain paper, etc.), or print quality (imitate the Safari Print Menu perhaps?)

I would appreciate help correcting these compatibility issues.

Asked by pnugent3 6 days ago

Browser revs up my memory and doesn't connect to the internet

The browser revs up my memory and doesn't connect to the internet until finally it crashes. I'm on windows 11 Please advise Best regards Sune … (read more)

The browser revs up my memory and doesn't connect to the internet until finally it crashes.

I'm on windows 11

Please advise

Best regards Sune

Asked by W.J.Stokes 5 days ago

Last reply by W.J.Stokes 5 days ago

LINKEDIN website log in problem

Hi, I am using the Firefox browser. I can't log in to my LinkedIn account for 2 days. A red warning pops up and says "an unknown problem has occurred. try later". And for… (read more)

Hi,

I am using the Firefox browser. I can't log in to my LinkedIn account for 2 days.

A red warning pops up and says "an unknown problem has occurred. try later". And for this reason, I can't log in to my account. Previously, I was able to log in but not surf because my screen was freezing.

This time I do ctrl+alt+del and exit Firefox.

Any other websites work properly.

I need your help with this problem.

Best Rıza (CharlieNg)

Asked by CharlieNg 4 days ago

96.0/01 update is causing many problems

1. Firefox apparently disconnects in Wordpress when making revisions to pages. 2. Toolbar in Firefox does not work when the main tab is open (or is extremely slow - hard… (read more)

1. Firefox apparently disconnects in Wordpress when making revisions to pages. 2. Toolbar in Firefox does not work when the main tab is open (or is extremely slow - hard to tell the difference). 3. Twitter links to threads, articles and embedded videos does not work most of the time. 4. Everything is slower.

I'm using Windows 8 - and have no intention of upgrading as I am gradually migrating to Linux. Should I revert to older version of Firefox? None of this happened with earlier versions.

Thanks

Asked by comoxburns 3 days ago

HAD it with this platfoerm - upgraded, STILL taking FOREVER to load fully but, what's WORSE - corrupting my mouse, keyboard, USB functionality.....

FIX what seem to be CLEAR conflicts with relationship between platform and user's device (desktop, Dell Optiplex 790 in my case - that do NOT occur with Opera, otherwise)… (read more)

FIX what seem to be CLEAR conflicts with relationship between platform and user's device (desktop, Dell Optiplex 790 in my case - that do NOT occur with Opera, otherwise) as WELL as aforementioned ATROCIOUS performance quality - BTW, this is the SECOND update / upgrade I've done in LESS than a WEEK.....

Asked by ogam5 3 days ago

Last reply by ogam5 2 days ago

Lost Folders after update

Thunderbird updated overnight, as a result some of my folders are missing. Am I able to undo the update? Or is there a way to recover these emails? Thank you … (read more)

Thunderbird updated overnight, as a result some of my folders are missing.

Am I able to undo the update? Or is there a way to recover these emails?

Thank you

Asked by gill13 4 days ago

Last reply by gill13 1 day ago