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FPS dropping smooth scroll

Hello, I need your help because i can't find solution to problem. On my macbooks air m1 i experience a very annoying thing: Often while i'm scrolling on websites smooth … (read more)

Hello,

I need your help because i can't find solution to problem. On my macbooks air m1 i experience a very annoying thing: Often while i'm scrolling on websites smooth scroll animation get choppy/sluggish for few moments and lagging. It's like animation is FPS dropping during the scroll. I tried lot of things on both device:

- tried without extensions - created new profiles - use without syncing data - disabling hardware acceleration (gets worst) - disable smooth scroll in settings (get worst) - completely remove firefox with AppCleaner and reinstall it - Reinstall macOS and just install firefox alone. I tried latest Ventura and Sonoma

I don't have clue why this happening but ruin user experience very bad. With Safari everything is fine and smooth. On my wife's device (macbook air m3) have same issue.

Do you have any idea how can i fix it?

Asked by Tiburtius 5 days ago

Last reply by Tiburtius 4 days ago

Trouble saving downloads

Prior to about a month ago, downloading worked as expected: - click a link - the save to... dialog opened - choose the folder - the download is off and running No more. … (read more)

Prior to about a month ago, downloading worked as expected: - click a link - the save to... dialog opened - choose the folder - the download is off and running

No more. For about the past month - click a link - wait for a long time with FF frozen - the a wheel starts rotating - after a full minute (or more) the save dialog appears.

Something has been broken in the mad-dash to push updates. It's fine for browsing, but the, you need to download. At that point you wish you were using a different browser (any other browser, in fact) since FF is the only oe that has this problem. Downloading works fine in a 8 chromium browsers that I have and in the 5 FF clones (like Waterfox)

It's just FF that's broken. I can no longer afford to set it as default because of this. The others are not perfect (WF won't activate Pocket, foe example) but downloading promptly is critical.

Asked by essin 5 days ago

Last reply by essin 4 days ago

9gag, "post" button disappears

When commenting on 9gag, the blue "post" button disappears. If I choose "Desktop sight", the entire page reformats and becomes different and I lose all of my posting info… (read more)

When commenting on 9gag, the blue "post" button disappears. If I choose "Desktop sight", the entire page reformats and becomes different and I lose all of my posting information.

Asked by Dave Wolf 4 days ago

Last reply by Dave Wolf 4 days ago

TB Will not download emails for 1 account on PC, but works fine on Android

Symptom: 1. TB stopped downloading new emails for one account on PC. Solutions Tried without success: 1. Checked Email configuration and settings 2. Restart TB 3. Reb… (read more)

Symptom:

1. TB stopped downloading new emails for one account on PC.

Solutions Tried without success:

1. Checked Email configuration and settings 2. Restart TB 3. Rebuild Global Database by deleting global-messages-db.sqlite file. 4. Delete Saved passwords. 5. Delete all emails on webserver dating back to when problem began. 6. Change password on webserver.

Additional information.

Current version of TB: Version 115.9.0 Windows Version: Windows 10 Home 22H2 Email Webserver: Ionos Email Protocol: POP3

Issue Details: I use TB on my desktop to manage many different email accounts. Some from Gmail and some from Ionos. Last week, TB stopped downloading emails from one of my Ionos accounts. It still downloads from my other Ionos account and my gmail accounts. I use Aquamail on my Android device and it continues to be able to download emails for this same account. Additionally, I have a laptop with TB and it continues to download emails from this account without issue.

If you need additional information, please ask. Suggesting switching to IMAP is not useful and not a solution to my issue. I respectfully request that you Please do not go there (been down this road before). I want to fix the problem, not go around it.

Asked by Johnhoward28 6 days ago

Last reply by Johnhoward28 3 days ago

Can't close Firefox with multi pages opened through right clicking the taskbar.

Firefox Version: 124.0.2 (64 bit) Windows Version: Windows 10 LTSC 2019 (Version 1809) When I right click the taskbar and press close Firefox, here comes the interface j… (read more)

Firefox Version: 124.0.2 (64 bit) Windows Version: Windows 10 LTSC 2019 (Version 1809)

When I right click the taskbar and press close Firefox, here comes the interface just as the screenshot uploaded. The blue close button doesn't response no matter how I click it and the Firefox's taskbar is flashing yellow. This bug only occurs on the first window of Firefox and only when user right click the taskbar.

It has been a long time for me wishing that some updates would be released soon to fix this issue, while noting happens. Or this bug is only for me?

Asked by Feeling Unreal 6 days ago

Last reply by Feeling Unreal 2 days ago

Tasks Disappeared - flat out disappeared between sessions - GONE!

TB v115.8.0 (64-bit) Closed the app and went to dinner Came back and opened the app. All the tasks are GONE!!! I know TB keeps everything in text files, so I found the "… (read more)

TB v115.8.0 (64-bit) Closed the app and went to dinner Came back and opened the app. All the tasks are GONE!!!

I know TB keeps everything in text files, so I found the "calendar-data" folder and opened some files using NOTEPAD.EXE to find keywords I know represent my tasks. Sure enough, the data is there in the sqlite files.

What's the secret code that simply decides to not open those files and populate my task window?

Asked by Bob 5 days ago

Last reply by Bob 2 days ago

Google account and googleapis.com window

Hi, on My Mother computer i have problem with google account. at first i can't add google account as normal mail account; when I run TB (after I deleted google mail accou… (read more)

Hi, on My Mother computer i have problem with google account. at first i can't add google account as normal mail account; when I run TB (after I deleted google mail account and google calendar's) i have popup from "https://accounts.google.com/_bscframe", and after i click "next" ("Dalej") i get 400 problem ... data from TB: Informacje o programie Nazwa Thunderbird Wersja 115.9.0 ID kompilacji 20240314154241 ID dystrybucji Kanał aktualizacji release Identyfikator programu Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:115.0) Gecko/20100101 Thunderbird/115.9.0 System operacyjny Windows_NT 10.0 22631 Proces uruchamiający włączony Okna wieloprocesowe 0/0 Okna Fission 0/0 włączone domyślnie Zdalne procesy 0 Zasady organizacji Aktywne Klucz usługi lokalizacji Google Brak Klucz usługi „Bezpieczne przeglądanie” Google Brak Klucz usługi lokalizacji Mozilli Brak Tryb awaryjny true Rozmiar pamięci (RAM) 15,7 GB Dostępne miejsce na dysku 271 GB Konta poczty i grup dyskusyjnych ID Nazwa Serwer poczty przychodzącej Serwery poczty wychodzącej Nazwa serwera Bezpieczeństwo połączenia Metoda uwierzytelniania Tożsamość Nazwa serwera Bezpieczeństwo połączenia Metoda uwierzytelniania Domyślne? account1 b.dolinska@reoli.pl (imap) imap-bv6.super-host.pl:993 3 3 Barbara Dolińska smtp-bv6.super-host.pl:465 3 3 true account2 Lokalne foldery (none) Local Folders 0 3 account3 biuro@reoli.pl (imap) imap-bv6.super-host.pl:993 3 3 Barbara Dolińska <biuro@reoli.pl> smtp-bv6.super-host.pl:465 3 3 true account5 dolinska@o2.pl (imap) poczta.o2.pl:993 3 3 Barbara Dolińska <dolinska@o2.pl> poczta.o2.pl:465 3 3 true Biblioteki

Biblioteka Stan Oczekiwana wersja minimalna Wersja w użyciu Ścieżka RNP (OpenPGP)


Ustawienia kalendarza Domowy Nazwa Wartość Nazwa Domowy Typ storage Wyłączone true Nazwa użytkownika Adres URI moz-storage-calendar:// Częstotliwość odświeżania Tylko do odczytu Wstrzymaj przypomnienia Włączona pamięć podręczna Tożsamość iMIP id1 Wyłączone iMIP Konto iMIP Identyfikator organizatora mailto:b.dolinska@reoli.pl Wymuś harmonogram pocztowy Obsługiwane wyskakujące przypomnienia Obsługiwane przypomnienia o zaproszeniu Maksymalna liczba przypomnień na wydarzenie Obsługiwany załącznik Maksymalna liczba kategorii Obsługiwany stan prywatności Obsługiwany priorytet true Obsługiwane wydarzenie Obsługiwane zadanie Obsługiwany czas lokalny Obsługiwana strefa UTC/GMT Obsługiwany automatyczny harmonogram Zgłoszenia awarii z ostatnich 3 dni ID zgłoszenia Data przesłania Zdalne procesy

Asked by DWSD 2 days ago

Last reply by DWSD 2 days ago

Repetitive update request

I keep getting this message that pops up in a private window to restart to keep using firefox. Everytime I click restart Firefox, it closes my tabs and opens them again. … (read more)

I keep getting this message that pops up in a private window to restart to keep using firefox. Everytime I click restart Firefox, it closes my tabs and opens them again. However, 5 minutes later the window pops up again. Even after repeated attempts of updating, even doing a full restart on the computer, Firefox continues to send this window to me. The private window in the bar says about:restartrequired.

I've tried uninstalling Firefox with a fresh install as well as doing a Refresh of Firefox. Neither seem to solve this problem.

Asked by rxs621 3 days ago

Last reply by rxs621 1 day ago

ChromeOS Firefox - hardware acceleration

I just got a chromebook! Details: Device name: Lenovo Flex 3 12.2" chromebook, 8GB ram. Intel N100 Device code name: IP Flex 3 CB 12 (pujjo, version 123.15786.0) Firefox… (read more)

I just got a chromebook! Details:

Device name: Lenovo Flex 3 12.2" chromebook, 8GB ram. Intel N100 Device code name: IP Flex 3 CB 12 (pujjo, version 123.15786.0) Firefox version: 124.0.2 (flatpak) OS version: Version 123.0.6312.112 (Official Build) (64-bit) Chrome: Version 123.0.6312.112 (Official Build) (64-bit)

When I watch a youtube video with chrome my cpu usage is 20-30% When I do the same with firefox my cpu usage is 50%

Running `about:support` and going into `webrender_compositor` I get the following errors under `env`: 1. Blocklisted by gfxInfo 2. Blocklisted; failure code 3. FEATURE_FAILURE_WEBRENDER_COMPOSITOR_DISABLED

I have set almost all these force renders = True and even granted gpu access to firefox flathub but still no difference in performance. I am asking now because I am just going in circles in the rabbit hole.

Asked by FirefoxFanWhisky 2 days ago

Last reply by FirefoxFanWhisky 1 day ago

Message filter setup isn't saved

I have had message filters set up for a long time. Recently I tried to make some changes (adding one filter, deleting others, changing the response). I find that if I c… (read more)

I have had message filters set up for a long time. Recently I tried to make some changes (adding one filter, deleting others, changing the response). I find that if I close Thunderbird and reopen it, all my changes are gone! How can I get the filter changes to stick?

Asked by coffent 5 days ago

Last reply by coffent 1 day ago

Firefox says I'm signed out even after logging in

In the Firefox settings, it says "Account disconnected" so I click the sign in button, it opens the Mozilla website, and I successfully sign into my account online. Yet t… (read more)

In the Firefox settings, it says "Account disconnected" so I click the sign in button, it opens the Mozilla website, and I successfully sign into my account online. Yet the browser still says disconnected. I've tried a few times. How do I fix this?

Asked by Tangerine900 1 day ago

Last reply by Tangerine900 1 day ago

Thunderbird always becomes unresponsive within seconds of opening on Windows 10, then crashes @ shutdownhang | _tailMerge_d3dcompiler_47.dll

Yesterday I downloaded Thunderbird to Windows 10 (64-bit), added my Office 365 (for work or school) account, rocketmail account and iCloud account. I created unified fold… (read more)

Yesterday I downloaded Thunderbird to Windows 10 (64-bit), added my Office 365 (for work or school) account, rocketmail account and iCloud account. I created unified folders for the three accounts. I have downloaded the TBSync add-on with the required CavDev (?) one to connect my iCloud calendar.

After successful use the first few times, now Thunderbird becomes unresponsive within 5 seconds of opening, every time, rendering the program unusable.

Troubleshooting mode does not fix the problem, so I assume it's not the add-ons, nor does starting my PC in Safe Mode (F4 at startup ie no networking), so I assume it's not antivirus.

I uninstalled Thunderbird and re-installed from the website today. All my accounts were there (so I wonder if the uninstall didn't work properly, although I assume that it's just the files left on my computer that the new Thunderbird installation is accessing).

All these attempted fixes leave the problem unchanged: the window freezing within seconds of opening.

Because the program becomes listed as 'not responding' and greys out on further clicks, I have to hard-close the program using Windows, selecting 'Close the progam'. Clicking 'Wait for the program to respond' leaves the screen greyed out, and nothing changes for at least 20 minutes (the maximum I've tried waiting it out). This also means that it does not yield a formal crash report, because Thunderbird does not recognise it has crashed.

On one occasion it did create a crash report, which I submitted. I am not sure what behaviour allowed this to happen, and I have been unable to reproduce it. That particular crash ID was as follows:

Crash ID: bp-41096385-eebe-4ccc-a47e-f76300240417

Any help much appreciated! I'd love to stick with Thunderbird if possible.

Asked by Sam 1 day ago

Last reply by Sam 12 hours ago

thunderbird often 'not responding...slow to accept keystrokes and execute actions

Thunderbird runs slow...ie when I type an email I can easily type faster than thunderbird will accept characters....(this does not happen in other applications)...this ha… (read more)

Thunderbird runs slow...ie when I type an email I can easily type faster than thunderbird will accept characters....(this does not happen in other applications)...this happened about a month ago, and then stopped ( I have no idea why)...but the problem is back. I am running Ver 115.10.0 build 2024012173147. Rebooting windows 11 makes no difference.... I just tried to enter Troubleshoot mode and thunderbird stopped responding....Top line says Mozilla Thunderbird (Not Responding). Thunderbird is connected to my gmail account. ...and I run IMAP....with 'store all messages on the computer', but thunderbird wants to load every email from the server'

Any advice would be appreciated Rick

Asked by Rickz 1 day ago

Last reply by Rickz 12 hours ago

Why don't I have contact lists?

I've got a Fastmail account, and have set up CardDav according to Fastmail's guide to get set up with Thunderbird. Once my contacts synced, I was unable to see my contac… (read more)

I've got a Fastmail account, and have set up CardDav according to Fastmail's guide to get set up with Thunderbird.

Once my contacts synced, I was unable to see my contact lists in the Thunderbird contacts sidebar, nor can I add a list (the button is greyed out). Is this a known issue? Is it Fastmail specific, or a CardDav thing?

Running macOS 14.3, Thunderbird 115.9.0

Asked by rp13 5 days ago

Last reply by rp13 9 hours ago

Thunderbird Email - HANGS-UP and I get the Spinning Beachball of Death -- constantly

I am an e-mail packrat.... I have a pop e-mail but keep years and years worth of old e-mails (inbound and outbound) some with big attachments. My backup for the few e-mai… (read more)

I am an e-mail packrat.... I have a pop e-mail but keep years and years worth of old e-mails (inbound and outbound) some with big attachments. My backup for the few e-mail accounts I have within my profile is approx 13 gigs. I've moved machines... and currently running Ventura on my imac.

I have to force-quit all the time to get my e-mail working again. It hangs-up.... sometimes will recover... but then... I type a few words or maybe sentences... and back to HANGING-UP again. Sometimes after a Force-Quit... it will behave for awhile. Other times... it takes 4-5-6 force quits in a row to get the program working again. Been having these issues for months... and have taken out all the add-ons etc.... HELP... pulling my hair out! Thanks

Asked by jb4home 1 day ago

Last reply by jb4home 8 hours ago

Why FF don't open what M Edge does? And vice versa.

I had used and uninstalled Chrome, and others. All I have is FF and ME. Some times when I attempt to open a web page, FF fails and I have to use ME. But other times ME fa… (read more)

I had used and uninstalled Chrome, and others. All I have is FF and ME. Some times when I attempt to open a web page, FF fails and I have to use ME. But other times ME fails and I need to use FF. I recognize that all browsers other than FF are the same or similar basis. So, how can I stick with JUST FF. And not have to keep ME updated or active. Just let ME sit there unused. Why can't FF work with all web sites? Is the problem with them or with FF?

Asked by Pennsy Nut 5 hours ago

Last reply by Pennsy Nut 4 hours ago

Suddenly can't SEND Spectrum email, but can GET mail

I'm about the 100th person to have this problem, so I have spent the better part of two days looking at all the threads and possible fixes. Like all the others, with no … (read more)

I'm about the 100th person to have this problem, so I have spent the better part of two days looking at all the threads and possible fixes. Like all the others, with no warning, my TBird stopped being able to send messages through Spectrum. It did NOT start immediately after I updated TBird to 115.9.0 (in March) but just three days ago. I have three roadrunner addresses in TBird, and one other one associated with a website I have. All have the same problem. My phone and my iPad send messages just fine.

I tried all the fixes that worked for some. They didn't work for me; I continued to get various, inconsistent Send Message Errors. I have come back to the recommended Spectrum setup for the outgoing SMTP server: mail.twc.com, Security is STARTTLS, Port 587, Authentication is Normal Password, my username is my email address. Of course the problem is not fixed.

What DID work was putting TBird in Troubleshooting mode, using the Spectrum setup above. While that is adequate, I would much rather find out what is wrong. I have Matt's 10/7/23 11:56 AM answer to someone, asking for the Troubleshooting Information. I will be glad to supply that but I need an answer to this message in order to do that. Thanks! Demaris

Asked by Demaris 5 days ago

Last reply by Demaris 3 hours ago