Showing questions tagged: Show all questions

TLS handshake

I'm using FF Version 84.0.2 and have increasingly experienced slowness and problems loading many websites with "Performing TLS handshake ........" statuses and other dela… (read more)

I'm using FF Version 84.0.2 and have increasingly experienced slowness and problems loading many websites with "Performing TLS handshake ........" statuses and other delays. Several sites will not load at all. To resolve, Firefox has to be closed, reopened, and then the sites may load OK or still slowly load. I'm using Duck Duck Go as the search engine. I've searched online fix articles and tried several ideas but couldn't find any current/recent solutions, have done Refresh, and built new profile too. Anyone having this problem or have solution ideas that will work? Thanks

Asked by acnewcomb1979 6 days ago

Can't send email messages with TB version 78

The issue described below seems to be resolved this morning - either by Cox or TB, don't know which. Thank you!! Have Windows 10 Pro, TB version 78.6.1, Have Cox.net POP… (read more)

The issue described below seems to be resolved this morning - either by Cox or TB, don't know which. Thank you!!

Have Windows 10 Pro, TB version 78.6.1, Have Cox.net POP email settings - have tried resetting the password already and that didn't help - have Norton 360 Premium 1.

Can receive email just fine - but can't send email - get an error message from Cox that says: An error occurred while sending mail: The mail server sent an incorrect greeting: cxr-obgw-6002a.stratus.cloudmark.com cmsmtp 174.78.11.94 blocked. Refer to Error Codes section at https://www.cox.com/residential/support/email-error-codes.html for more information. AUP#CXDNS.

I tried the solutions at their error code page and nothing works. HELP!!

Asked by tmarier 6 days ago

Windows 10 touch keyboard auto closes in Firefox

Hi I am running Firefox version 84.0.2 on Windows 10 (Build 19042) - Desktop mode I like to use my computer with a mouse only and I use the built in Windows 10 touch keyb… (read more)

Hi I am running Firefox version 84.0.2 on Windows 10 (Build 19042) - Desktop mode I like to use my computer with a mouse only and I use the built in Windows 10 touch keyboard when I need to type something.

My problem is that every time I click on the touch keyboard button (lower right corner of Windows 10) when in Firefox, the touch keyboard opens and then automatically closes. I think this is a problem with Firefox because the touch keyboard works fine in Edge as well as Notepad and other applications

my about:config osk settings are as follows services.sync.prefs.sync.ui.osk.enabled - true ui.osk.detect_physical_keyboard - true ui.osk.enabled - true ui.osk.require_win10 - false

The message that appears under ui.osk.debug.keyboardDisplayReason is the following ui.osk.debug.keyboardDisplayReason - IKPOS: Touch screen not found.

If anyone knows how to fix this, please help

Asked by reldahr 6 days ago

"Restore bookmarks" from JSON not working in Firefox 84

Hi. I've long used Firefox for research and I bookmark over years what I read. My Firefox in Xubuntu upgraded to version 84.0.2 in two separate machines. One has a 37+ MB… (read more)

Hi. I've long used Firefox for research and I bookmark over years what I read. My Firefox in Xubuntu upgraded to version 84.0.2 in two separate machines. One has a 37+ MB JSON with over 100k bookmarks. The other is for casual use and has about 150 bookmarks.

When I try to restore bookmarks from JSON, it just sits on both machines. This is the first time this happened in about a decade of using Firefox. (I don't have the JSON files converted to HTML, but this should be working without doing that.)

Can someone kindly help? My line of work is hooked into my bookmarks in Firefox, and I can't seem to get them to reload into the browser.

Thank you in advance!

James

Asked by james_1 1 week ago

Last reply by james_1 6 days ago

Hyperlinks in email messages no longer work after Windows update

Until today, hyperlinks in email messages worked fine. Clicking a link caused the page to be opened in the default browser. Last night, Windows updated itself to Windows … (read more)

Until today, hyperlinks in email messages worked fine. Clicking a link caused the page to be opened in the default browser. Last night, Windows updated itself to Windows 10, version 20H2, including various cumulative updates. Included were some .NET updates and updates for Adobe Flash Player, although as far as I can tell, Flash Player is not installed. Nothing else changed. My preferred browser is still set as the Windows default. I went through the hyperlink troubleshooting steps here https://support.mozilla.org/en-US/kb/hyperlinks-in-messages-not-working#w_problems-with-received-or-saved-mails and found nothing. I did not do the reinstall Thunderbird step, however.

Any suggestions?

Asked by clamage45 6 days ago

Last reply by clamage45 6 days ago

XML Parsing Error: error in processing external entity reference

For some reason I'm now finding when I try to open Thunderbird I'm getting this: XML Parsing Error: error in processing external entity reference Location: chrome://messe… (read more)

For some reason I'm now finding when I try to open Thunderbird I'm getting this:

XML Parsing Error: error in processing external entity reference Location: chrome://messenger/content/messenger.xhtml Line Number 44, Column 1: %brandDTD; ^

I do have Chrome installed, though I never use it.

Tried using system restore, twice, for 3 and then 6 days ago. Neither worked. Those are the only restore points I have.

I tried redownloading Thunderbird to reinstall but it warns that it does NOT use my previous settings - which is a nightmare! I have no idea what the settings were, as I never change them.

'(

It is possible to force the newest version to use my older settings? I'm not willing to install it if it will overwrite the original.

Or any ideas how to fix the "parsing error", whatever that is?


Thanks

Asked by Biggly 6 days ago

Last reply by Biggly 6 days ago

Lockwise asking the impossible.

Firefox info says I need my AGE on my FF account details to fully operate Lockwise. Cannot find anywhere to enter my AGE in account details. Please help. PS Not so- 'Help… (read more)

Firefox info says I need my AGE on my FF account details to fully operate Lockwise. Cannot find anywhere to enter my AGE in account details. Please help.

PS Not so- 'Helpful Tip!', what does 'follow through' mean in non jargon terms? What do I do?

Asked by jrutkay 6 days ago

Facebook messenger Group Video Call

Whenever i use Facebook with Firefox and i get a group video call instead of the regular answer the call pop up i get a pop up that states that in order to use messenger … (read more)

Whenever i use Facebook with Firefox and i get a group video call instead of the regular answer the call pop up i get a pop up that states that in order to use messenger video call i need to use google chrome.

whats up with that?.

Asked by al.kara 6 days ago

Font corruption inside Firefox (Search and Address bar)

I don't see anyplace to fix this, but for awhile now it seems whatever font Firefox uses for its own needs (Search and Address bar) is corrupted. I tried changing my sett… (read more)

I don't see anyplace to fix this, but for awhile now it seems whatever font Firefox uses for its own needs (Search and Address bar) is corrupted. I tried changing my settings but that doesn't seem to apply to this area so nothing changed. Basically I can't read the address bar text because there are missing letters, and I am seeing some corruption in the search bar as well. If I highlight the text, suddenly it's OK, but otherwise it's gibberish. It reminds me of LED signs where some of the bars might not be lit up so you get only a partial display.

Asked by tlshell 6 days ago

Video driver crashing after update to 84

I just updated from 55 to 84. Immediately the video driver started crashing. After three crashes, the video driver bans Firefox from using video equipment. It still works… (read more)

I just updated from 55 to 84. Immediately the video driver started crashing. After three crashes, the video driver bans Firefox from using video equipment. It still works but the CPU usage in YouTube is up and the fan is spinning all the time, which it didn't do before the update. I reinstalled video card driver. I reinstalled video accelerator driver. I reinstalled the damn firefox too and then I did a clean installation. NOTHING works. Any advice? Or is it yet another "unexplained" problem that will never be solved?

Asked by Badaboom11 6 days ago

Misleading password dates in Lockwise

Looking at the alerts section in Firefox Lockwise, I see website breaches. Clearly the idea here is to change passwords that have been compromised. However the informatio… (read more)

Looking at the alerts section in Firefox Lockwise, I see website breaches. Clearly the idea here is to change passwords that have been compromised. However the information is incorrect (and duplicated for each login) which risks wasting a load of time.

What I'm seeing is for each login, the site that has been breached, username and password. Then dates for created, modified and used. The problem is that these dates do not match the password date. For example, I'm looking right now at a password I changed a couple of weeks ago but it is showing a created date from several years ago.

What it seems to be doing is capturing my passwords as I use them (I'm not sure why it's doing that to start with) and displaying the most recent one in these older alerts.

I ended up changing several passwords before I caught the pattern.

This seems like a bug to me but I'm hesitant to just delete them all in case there's an actual breach in there.

Any ideas?

Asked by adamcdavies 5 days ago

Firefox Redirects

Firefox was blocking a redirect when I clicked on an OFAC email to their legitimate website. Searching, I came up with this article, and WANT TO OFFER A TIP for other re… (read more)

Firefox was blocking a redirect when I clicked on an OFAC email to their legitimate website. Searching, I came up with this article, and WANT TO OFFER A TIP for other readers: https://support.mozilla.org/bm/questions/1253651

It states:

If you are getting a blank page or annoying prompts to Allow a redirect, here's how you can turn the redirect block off: (1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk. (2) In the search box above the list, type or paste access and pause while the list is filtered (3) If the accessibility.blockautorefresh preference is bolded and "modified" or "user set" to true, double-click it to restore the default value of false

The page threw an error that it was blocked - no offer to allow it. The referenced setting was already turned off (false) in my browser, so I toggled it OFF AND BACK ON.

This worked.

Asked by cdanireed 5 days ago

Why is display name of some contacts shown and others not?

I have a number of contacts in my main address book. I'll focus on two. Both appear in the address book as {Last Name}, {First Name}, {Email} I've dragged these two nam… (read more)

I have a number of contacts in my main address book. I'll focus on two. Both appear in the address book as {Last Name}, {First Name}, {Email}

I've dragged these two names to a new mailing list. The list has headings of "Name" and "Email". One contact appears on that list under "Name" as {Last Name, First Name}, with the contact's email address in the form xxx@yyy.com under "Email"

However the other has only "xxx" (i.e., the first part of the email address) under Name, though with the correct email address under Email.

If I double-click either contact's name, both appear with exactly the same format. I have "Always prefer display name over message header" checked, and the display name for both is {FirstName LastName}

Why are most contacts listed with their last and first names, but this one is listed with only a single "name", namely the first part of their email address?

(In this particular example, both contacts have the same last name but different first names and email addresses. However I believe I've run into the same problem with contacts with completely different names.)

Asked by coffent 5 days ago

Firefox closes keyboard on Surface Pro 7

The Firefox browser keeps closing my touch keyboard whenever I try to use it in the browser. Works just fine in any other application, not sure why Firefox is getting jum… (read more)

The Firefox browser keeps closing my touch keyboard whenever I try to use it in the browser. Works just fine in any other application, not sure why Firefox is getting jumpy. The keyboard opens for a hot second before immediately closing, so it is recognizing it to some extent. Could I get some help? Thanks

Asked by Big Daddy 5 days ago

浏览器无限崩溃 重装修复均解决不了问题。

FIREFOX 84.0.2 操作系统为 win10专业工作站版 20H2 系统版本19042.746 浏览器打开后 几分钟就崩溃 图见附件 AdapterDeviceID: 0x1380 AdapterDriverVersion: 26.21.14.3200 AdapterSubsysID: 105f10de AdapterVen… (read more)

FIREFOX 84.0.2 操作系统为 win10专业工作站版 20H2 系统版本19042.746

浏览器打开后 几分钟就崩溃 图见附件


AdapterDeviceID: 0x1380 AdapterDriverVersion: 26.21.14.3200 AdapterSubsysID: 105f10de AdapterVendorID: 0x10de Add-ons: langpack-zh-CN%40firefox.mozilla.org:84.0buildid20210105180113,%7Be4a8a97b-f2ed-450b-b12d-ee082ba24781%7D:4.10.0,%7Ba855aa3f-8802-4841-b368-b0f88743eca2%7D:1.5.26,doh-rollout%40mozilla.org:2.0.0,formautofill%40mozilla.org:1.0,screenshots%40mozilla.org:39.0.0,webcompat%40mozilla.org:17.1.0,default-theme%40mozilla.org:1.1,google%40search.mozilla.org:1.1,wikipedia%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.2,ddg%40search.mozilla.org:1.1,baidu%40search.mozilla.org:1.2,amazondotcn%40search.mozilla.org:1.1,amazondotcom%40search.mozilla.org:1.3 AvailablePageFile: 1663361024 AvailablePhysicalMemory: 12331515904 AvailableVirtualMemory: 132382720 BIOS_Manufacturer: American Megatrends Inc. BreakpadReserveAddress: 119144448 BreakpadReserveSize: 83886080 BuildID: 20210105180113 ContainsMemoryReport: 1 ContentSandboxCapable: 1 ContentSandboxLevel: 6 CrashTime: 1610705681 DOMIPCEnabled: 1 ExperimentalFeatures: browser.startup.homepage.abouthome_cache.enabled,network.cookie.sameSite.laxByDefault,network.cookie.sameSite.noneRequiresSecure,network.cookie.sameSite.schemeful,layout.css.constructable-stylesheets.enabled,layout.css.focus-visible.enabled,layout.css.grid-template-masonry-value.enabled,devtools.inspector.color-scheme-simulation.enabled,devtools.inspector.compatibility.enabled,devtools.webconsole.input.context,devtools.debugger.features.windowless-service-workers,fission.autostart,javascript.options.warp,image.avif.enabled,media.videocontrols.picture-in-picture.allow-multiple,print.tab_modal.enabled,dom.input_events.beforeinput.enabled,dom.forms.inputmode,network.preload,dom.webgpu.enabled,privacy.webrtc.globalMuteToggles FramePoisonBase: 0000004041080832 FramePoisonSize: 65536 GPUProcessLaunchCount: 1 GPUProcessStatus: Running InstallTime: 1610302584 JSOutOfMemory: Recovered LauncherProcessState: 0 MemoryErrorCorrection: None ModuleSignatureInfo: {"Microsoft Windows":["kernel32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","mozglue.dll"]} MozCrashReason: MOZ_CRASH() Notes: FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ OMTP? OMTP+4 OOMAllocationSize: 72 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 506 StartupCrash: 0 StartupTime: 1610705349 SystemMemoryUsePercentage: 27 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20210105180113","version":"84.0.2","vendor":"Mozilla","displayVersion":"84.0.2","platformVersion":"84.0.2","xpcomAbi":"x86-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16302,"virtualMaxMB":4096,"cpu":{"count":12,"cores":6,"vendor":"AuthenticAMD","family":23,"model":113,"stepping":0,"l2cacheKB":512,"l3cacheKB":16384,"speedMHz":4200,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"installYear":2021,"hasSuperfetch":true,"hasPrefetch":true,"name":"Windows_NT","version":"10.0","locale":"zh-Hans-CN","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19042,"windowsUBR":746},"hdd":{"binary":{"model":"KIOXIA-EXCERIA PLUS SSD","revision":"ECFA10.4","type":"SSD"},"profile":{"model":"KIOXIA-EXCERIA PLUS SSD","revision":"ECFA10.4","type":"SSD"},"system":{"model":"KIOXIA-EXCERIA PLUS SSD","revision":"ECFA10.4","type":"SSD"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"NVIDIA GeForce GTX 750 Ti","vendorID":"0x10de","deviceID":"0x1380","subsysID":"105f10de","RAM":2048,"driver":"C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_90685a092bcf58c7\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_90685a092bcf58c7\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_90685a092bcf58c7\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_90685a092bcf58c7\\nvldumdx.dll C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_90685a092bcf58c7\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_90685a092bcf58c7\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_90685a092bcf58c7\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_90685a092bcf58c7\\nvldumd.dll","driverVendor":null,"driverVersion":"26.21.14.3200","driverDate":"7-24-2019","GPUActive":true}],"monitors":[{"screenWidth":2560,"screenHeight":1080,"refreshRate":75,"pseudoDisplay":false}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"wrQualified":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"disabled:FEATURE_FAILURE_OVERRIDEN"},"openglCompositing":{"status":"unused"},"advancedLayers":{"status":"blocked:FEATURE_BLOCKED_BY_WEBRENDER_USAGE"},"d3d11":{"status":"available","version":45056,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"sec":{"antivirus":["火绒安全软件"],"antispyware":null,"firewall":["火绒安全软件","Windows 防火墙"]},"isWow64":true,"isWowARM64":false},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":false,"locale":"zh-CN","intl":{"requestedLocales":["zh-CN","en-US"],"availableLocales":["en-US","zh-CN"],"appLocales":["zh-CN","en-US"],"systemLocales":["zh-Hans-CN"],"regionalPrefsLocales":["zh-CN"],"acceptLanguages":["zh-CN","zh","zh-TW","zh-HK","en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.region":"CN","browser.search.widget.inNavBar":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"defaultSearchEngine":"baidu","defaultSearchEngineData":{"loadPath":"[other]addEngineWithDetails:baidu@search.mozilla.org","name":"百度","origin":"default","submissionURL":"https://www.baidu.com/baidu?tn=monline_7_dg&ie=utf-8&wd="}},"profile":{"creationDate":18640,"firstUseDate":18640},"addons":{"activeAddons":{"doh-rollout@mozilla.org":{"version":"2.0.0","scope":1,"type":"extension","updateDay":18640,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"This used to be a Mozilla add-on that supported the roll-out of DoH, but now only exists as a stub t","name":"DoH Roll-Out","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18549},"formautofill@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":18640,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18549},"screenshots@mozilla.org":{"version":"39.0.0","scope":1,"type":"extension","updateDay":18640,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18549},"webcompat@mozilla.org":{"version":"17.1.0","scope":1,"type":"extension","updateDay":18640,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18549},"{a855aa3f-8802-4841-b368-b0f88743eca2}":{"version":"1.5.26","scope":1,"type":"extension","updateDay":18641,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"比价狗-网购省钱神器","name":"比价狗-网购省钱神器","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18641,"signedState":2}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"同步操作系统配色的主题。","name":"默认","userDisabled":false,"appDisabled":false,"version":"1.1","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18640,"updateDay":18640},"activePlugins":[],"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.8.1.1","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"bug-1680034-rollout-shirley-feature-roll-out-81-to-83-release-81-83":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"d94a4983-8f9e-479a-9130-0fb75c4a92a5"}},"services":{"accountEnabled":true,"syncEnabled":true}} ThreadIdNameMapping: 8580:"Gecko_IOThread",13716:"Timer",9604:"Link Monitor #1",12580:"Socket Thread",9844:"Permission",5384:"BackgroundThreadPool #1",13944:"JS Watchdog",13176:"JS Helper",8656:"JS Helper",380:"JS Helper",156:"JS Helper",3372:"JS Helper",2292:"JS Helper",13180:"JS Helper",8876:"JS Helper",5380:"VsyncIOThread",5584:"IPC Launch",14072:"WindowsVsyncThread",10928:"Compositor",8988:"ImageIO",9868:"IPDL Background",5596:"TRR Background",13764:"Cache2 I/O",10816:"Cookie",12256:"Worker Launcher",12000:"DOM Worker",4044:"QuotaManager IO",11432:"StyleThread#0",1968:"StyleThread#1",14144:"StyleThread#2",7144:"StyleThread#3",12600:"StyleThread#4",10540:"StyleThread#5",2288:"ImageBridgeChld",9340:"GMPThread",6196:"COM MTA",12012:"ProcessHangMon",13308:"TaskController Thread #0",10044:"TaskController Thread #1",2100:"TaskController Thread #2",1596:"TaskController Thread #3",2472:"TaskController Thread #4",11276:"TaskController Thread #5",8784:"TaskController Thread #6",8632:"TaskController Thread #7",11000:"DataStorage",13860:"ProxyResolution",13560:"Cache I/O",12396:"mozStorage #1",11372:"mozStorage #2",10388:"HTML5 Parser",10856:"mozStorage #3",7156:"DOM Worker",8392:"localStorage DB",7264:"localStorage DB",4292:"PlayEventSound",4300:"DOM Worker",3340:"URL Classifier",2516:"mozStorage #4",13204:"mozStorage #5",280:"BgIOThreadPool #16",1468:"mozStorage #6",5364:"DNS Resolver #5",11460:"DNS Resolver #6",756:"IndexedDB #9",1436:"IndexedDB #10",7764:"StreamTrans #15",7468:"StreamTrans #16", Throttleable: 1 TotalPageFile: 3001536512 TotalPhysicalMemory: 17094397952 TotalVirtualMemory: 4294836224 URL: https://www.zhihu.com/ UptimeTS: 3315.94 Vendor: Mozilla Version: 84.0.2 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
RSVP TCPv6 服务提供商 : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP 服务提供商 : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 服务提供商 : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP 服务提供商 : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: zh-CN

This report also contains technical information about the state of the application when it crashed.

Asked by Kanon 5 days ago

Last reply by Kanon 5 days ago

Number of Processess

When I use firefox last couple of days, my pc runs particually slow and firefox reguarlay goes into not responding. I check task manager and my firefox always appears to… (read more)

When I use firefox last couple of days, my pc runs particually slow and firefox reguarlay goes into not responding. I check task manager and my firefox always appears to have multiple processes open whether i have 4 tabs open or 1, It appears on taske manager like : Firefox (Logo) (6), and you can expand it so you can see each process individually. I search online and it reccomended i go on firefox setting on about:preferneces and ive set my process limit to one. However on task manager it still says i have 5 firefox process running. I am not the most tech savy however so dontknow if these multiple processes are the cause to my laptop runing slow. I have attached some images so my description makes sense. Thanks, Sean :)

Asked by Sean 5 days ago