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Deletions in Beta Version

I am using Beta Version 118.0b5 (64-bit) Deletions of even 5 emails takes several seconds where the screen dims and I get the timing circle, saying Thunderbird is not Res… (read more)

I am using Beta Version 118.0b5 (64-bit) Deletions of even 5 emails takes several seconds where the screen dims and I get the timing circle, saying Thunderbird is not Responding. If I am deleting an entire Junk folder, it takes several minutes. This never happened in the Release versions. Is this something the Beta team might be working on?

Asked by melonc 1 year ago

Answered by christ1 1 year ago

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After 115.2.2 64bit release, I have no email

I am not receiving my hotmail.com email now after this latest update to 115.2.2. This is a real problem, I get a popup window about Microsoft not being able to sign me in… (read more)

I am not receiving my hotmail.com email now after this latest update to 115.2.2. This is a real problem, I get a popup window about Microsoft not being able to sign me in...? What the heck have you done to me with this update. I want to go back to my previous version, but I can never find any info on how to do that and I am not positive what version I had before this Supernova edition. This new one has caused me a big headache that I really don't have time for. Pease advise how to return to version 102.? ASAP

Asked by wintr4ever 1 year ago

Answered by BruceSpruce 1 year ago

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New accounts keep disappearing

I have several email addresses all on my own website and all with identical setup at the server end. I just added two new ones to TB and they vanish when TB restarts. I'v… (read more)

I have several email addresses all on my own website and all with identical setup at the server end. I just added two new ones to TB and they vanish when TB restarts. I've installed them a couple of times, they auto install perfectly, but they keep vanishing.

I've checked that all the mail servers and ports etc are the same as on the ones that work OK. So I'm assuming that the problem is some kind of generic problem with cache / profile corruption etc etc. Assuming that is the case, what kind of generic cleanup fixes should I try please?

Many thanks.

Asked by Andrew White 1 year ago

Answered by david 1 year ago

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Your Update is useless

Your new update, like your last several suck. It is sssllllooowww to load most webbsites. Watching a video is frustrating, pausing every few secons. I am SICK OF EATCH… (read more)

Your new update, like your last several suck. It is sssllllooowww to load most webbsites. Watching a video is frustrating, pausing every few secons. I am SICK OF EATCHING THAT WHEEL GO ROUND AND ROUND. What is most frustrating is your damned "Update" looser, piggy-backed of of a windows update. I DID NOT want an update, because you idiots cant create a update that doesnt screw up every aspect of peoples browsing or interne5 experience. To m,ake it worse, you cowards hide. There is no way to contact a HUMAN, your help is a bunch of questions that are never answered by [redacted]. Since nobody can write a workable update, Get a job at a fast food joint, and hire people who give a damn, an can actually write something that [redacted] WORKS!!!!!!! I'm on my second ay trying to un-[redacted] your mess. How about sending me an email with a contact to a human with a functional brain. People should NOT have to spendd ays fixing an update that is worse than a virus.

Contact me @--[email address] OZR [telephone number]

Asked by ariesdoc19 1 year ago

Last reply by Paul 1 year ago

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FIrefox wont open

i have just downloaded Firefox and i go to open in and it flashes open an close immediately. the occurs every time that i open the program. i have reinstalled it multiple… (read more)

i have just downloaded Firefox and i go to open in and it flashes open an close immediately. the occurs every time that i open the program. i have reinstalled it multiple times to see if that's the issue, used the Microsoft store to download it, the website, i tried to get the beta that didn't help and i was just wondering what the issues was and wondering if you could. i looked in the error message folder as well and its empty.

Asked by noah 1 year ago

Answered by zeroknight 1 year ago

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Every time I post a reply to a question I receive an error message and the reply does not post.

This is the error message. 'An Error Occurred Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now,… (read more)

This is the error message.


'An Error Occurred

Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now, or in a few minutes.


I have tried resending numerous times since last night with the same result.

Version 122.0.1 Firefox Release February 6, 2024

Asked by PhilG 1 year ago

Answered by PhilG 1 year ago

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Firefox didn't starting

Today firefox can't lunch at all, I made a clearing, also reinstalling (but not "clear" reinstall). There is no any crashes or crash reports, it just doesn't launch … (read more)

Today firefox can't lunch at all, I made a clearing, also reinstalling (but not "clear" reinstall). There is no any crashes or crash reports, it just doesn't launch

Asked by andrey_sevchenko 1 year ago

Answered by zeroknight 1 year ago

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TB does not save outgoing or incoming messages

My wife's PC is using version 102.15.0 (64 bit), even though it is set to automatically install updates. She has noticed that for some time TB is no longer saving sent m… (read more)

My wife's PC is using version 102.15.0 (64 bit), even though it is set to automatically install updates. She has noticed that for some time TB is no longer saving sent messages to her "Sent" folder nor "read" incoming messages to her "inBox". I cannot find a "trash" folder at all and she has no "Archive" folder for 2023.

Can someone please help us?

Regards and TIA

Phil

Asked by phil37 1 year ago

Answered by phil37 1 year ago

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Thunderbird 115 (Linux) shuts down after I close a message

I just installed Thunderbird 115 on Linux. When a message arrives and I open it, when I close the message, Thunderbird closes. That means of course that I have to reopen… (read more)

I just installed Thunderbird 115 on Linux. When a message arrives and I open it, when I close the message, Thunderbird closes. That means of course that I have to reopen the program. There must be some way to fix this. I haven't figured out all the problems yet, but if I can just get an answer to this one, I'll have enough confidence to figure out what else is wrong with the program.

Any help appreciated

Asked by bdjim 1 year ago

Answered by bdjim 1 year ago

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Duplicates continue to be generated at latest Thunderbird Version 115.6.1. Never solved by Developers, Final Solution??

HELP HELP HELP Duplicates continue to be generated as of latest Thunderbird Version 115.6.1. Final Solution?? Running on my MacOS Ventura 13.6.3 (22G436). Fully updated a… (read more)

HELP HELP HELP Duplicates continue to be generated as of latest Thunderbird Version 115.6.1. Final Solution?? Running on my MacOS Ventura 13.6.3 (22G436). Fully updated and kept as my babe!! Same as my Thunderbird. Using the [**Remove duplicates...**] official tool to fix it, but continues to appear always after some time.

Use a lot of dayly maintenance on my mails, creating _new-folders_ continuously and moving mails depending on subjects as needed. Continuously maintaining, Always _empty-trash_ followed immediately by _compact-folders_ Always try to do weekly backups.

Duplicates Still never ended since so long been reported!! Any way to fix the issue once and forever??

Do not need/want to suffer a complete platform crash on my loved mailer. Would be a complete disaster. Obviously I keep on backing up once per week.

Thanks a million if you try to help, and kudos if you solve it. Take care.

Asked by eduardo.carriles 1 year ago

Last reply by Wayne Mery 1 year ago

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GIVE ME THE OLD THUNDERBIRD BACK! THIS NEW ONE IS HORRIBLE. IF YOU ARE CRUEL TO US THEN BACK AT YOU!

tHIS UNTESTED NEW VERSION IS HORRIBLE! IT IS NOT BETTER BUT IS VERY DISRUPTIVE, UNLIKED AND UNWANTED! WHY VCAN'T YOU RESPECT US WITH A CHOICE? WHY ARE YOU SO ARROGANT… (read more)

tHIS UNTESTED NEW VERSION IS HORRIBLE! IT IS NOT BETTER BUT IS VERY DISRUPTIVE, UNLIKED AND UNWANTED!

WHY VCAN'T YOU RESPECT US WITH A CHOICE?

WHY ARE YOU SO ARROGANT TO THINK YOU KNOW EVERYTHING AND I NEED OR WANT THIS?

WHY DON'T YOU GIVE US A WAY TO GO BACK TO WHAT WAS WORKING?

IT'S AN ABSOLUTE NIGHTMARE. IT IS NOT! EASY OR INTUITIVE TO NAVIGATE.

SO MANY THINGS WRONG, I COULD MAKE A LONG LIST, BUT THIS IS BUSINESS FOR SOME, NOT A TOY TO PLAY WITH!

SOOOO MANY UNNECCARY THINGS ON HERE! THE HEADINGS TAKE UP OVER HALF THE PAGE AND WE CAN ONLY SEE THREE LINES OF MAIL AT A TIME! NO WORD WRAP SO SE CAN'T CORRECT THINGS WE CAN'T SEE.

WHY CAN'T YOU BE DECENT HUMANS AND UNDERSTAND THIS IS NOT RIGHT FOR MANY OF US?

IT'S HORRIBLE! BUT I AM SURE YOU WILL BLAME ME! THIS IS SOOOOOO DISRUPTIVE!

THERE IS NO QUICK VIEW OF MY MAIL LIKE THEIR USED TO BE. I AM NOT PLAYING A GAME OVER HERE.

Asked by pamclark1 1 year ago

Last reply by pamclark1 1 year ago

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how to remove a file that "contains a virus or malware" from notifications 2

Every time I run browser it messages me that downloaded file contains a virus or malware, even I deleted the file long time ago. I tried Ctrl+J "Remove from history", "Cl… (read more)

Every time I run browser it messages me that downloaded file contains a virus or malware, even I deleted the file long time ago. I tried Ctrl+J "Remove from history", "Clear downloads" and Organize/Delete that entry - Nothing helps. Its deleting, but when I run Firefox its appears again and again. This bug is terrible annoying, please fix it.

Asked by alexbel787 2 years ago

Last reply by cor-el 2 years ago

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Firefox crashes on open after 1-2 seconds. Can open in troubleshoot mode. OSX.

Here's two of the most recent IDs. bp-c5abd077-4bfa-4dbb-bafc-3cbc40231102 bp-26752e4f-b3f6-436d-9eb3-554200231102 Edit: I have since tried the "Refresh Firefox" featur… (read more)

Here's two of the most recent IDs.

bp-c5abd077-4bfa-4dbb-bafc-3cbc40231102 bp-26752e4f-b3f6-436d-9eb3-554200231102

Edit: I have since tried the "Refresh Firefox" feature, which deletes all extensions, and still have the same problem. I have also turned off hardware acceleration, same results.

Asked by nathankucera 1 year ago

Answered by zeroknight 1 year ago

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private window problem

If I Open normal window (not private) then click menubar/3 bar menu (upper right side) and click 'new private window' and then close normal window, it also closed my priv… (read more)

If I Open normal window (not private) then click menubar/3 bar menu (upper right side) and click 'new private window' and then close normal window, it also closed my private window. v121.00

Asked by Muhammad_IZ 1 year ago

Answered by Muhammad_IZ 1 year ago

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i have tested to see if the loginsbackupjson will have my saved login i removed by accident

I made a fack saved login called ilove123.com and i had the password be 123 i then clicked the three bars selected help selected more troubleshooting information and se… (read more)

I made a fack saved login called ilove123.com

and i had the password be 123

i then clicked the three bars selected help selected more troubleshooting information and selected open folder of my profile

i selected loginsjson searched for ilove123 and it was found

i then removed the saved login ilove123.com

and i repeated the process of reopening profile folder

i selected loginsjson lookked for the login it was not there

but when i selected loginsbackupjson

it was there!

which can only mean my login that i accidently deleted is also in the loginsbackjsonfile of my current profile

but how do i decrypt it?

Asked by Faerie Caster 1 year ago

Last reply by Paul 1 year ago

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Startup icon shows, but nothing else happens.

As of today, Thunderbird doesn't start, the startup icon shows but nothing else happens. Fedora 39 and the version of Thunderbird that comes with it. I can't check the v… (read more)

As of today, Thunderbird doesn't start, the startup icon shows but nothing else happens.

Fedora 39 and the version of Thunderbird that comes with it. I can't check the version - see above.

Asked by ChrisOfBristol 1 year ago

Answered by ChrisOfBristol 1 year ago

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'Empty Trash' (alt-f-y) Not Working in 102.13.0

In both IMAP and POP3 instances, 'Empty Trash' (alt-f-y) is not working and does not appear on the right-click menu in 102.13.0, and 102.12.0 before that. Properties/Repa… (read more)

In both IMAP and POP3 instances, 'Empty Trash' (alt-f-y) is not working and does not appear on the right-click menu in 102.13.0, and 102.12.0 before that. Properties/Repair the Trash folder does not have any effect. Both Thunderbird 102.13.0 and 102.12.0 using justhost servers under Windows 10. This occurred within the past three weeks on two separate machines, 32-bit and 64-bit. Thanks.

Asked by RWM2 1 year ago

Answered by Matt 1 year ago

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Firefox keeps crashing at startop

Mozilla Firefox keeps crashing, mostly at startup and if I do manage to get it running it crashes after a while. Doesn't respond anymore, and even the crash reporter cras… (read more)

Mozilla Firefox keeps crashing, mostly at startup and if I do manage to get it running it crashes after a while. Doesn't respond anymore, and even the crash reporter crashes. I have tried the following things:

Clean up FF Reinstall and refresh (last attempt included deleting the entire Mozilla folder in Program Files) several times Updated Windows Restarted laptop after every reinstall attempt

It won't open in troubleshoot mode.

I am running Windows 10 on a Lenovo Thinkpad 540 laptop.

Additionally, neither Chrome nor Edge will let me access the Mozilla.org website. I downloaded the custom installer on my phone and uploaded it in Mydrive to get in onto my laptop.

Funny detail: I am in Belgium. I was in Ireland for a week last week and it didn't happen once. Got back home and trouble was back.

My husband is having the same issues, by the way.

Any input would be greatly appreciated.

Asked by SuMo Bot 2 years ago

Last reply by SuMo Bot 2 years ago

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Thunderbird v. 115.3.3 bug - cannot log in

Thunderbird recently updated to version 115.3.3, and ever since I get an error message when trying to send or receive mail. A browser window pops up in Thunderbird advisi… (read more)

Thunderbird recently updated to version 115.3.3, and ever since I get an error message when trying to send or receive mail. A browser window pops up in Thunderbird advising me that I can't log in because my browser is set to block cookies. (See screenshots.)

I'm not sure which browser this is even referring to. It's true I have cookies disabled in Thunderbird and Firefox (as much as possible), but I don't think this is the cause of the problem. I have tried enabling cookies in Thunderbird and Firefox, but this has not helped. Also, I have always had cookies disabled in Thunderbird and Firefox, but I have never seen this problem until the update to 115.3.3.

Is there a way to fix this without rolling back to a previous version of Thunderbird? If not, how can I roll back to a previous version of Thunderbird?

Your help is appreciated.

Asked by bd_11111 1 year ago

Answered by sfhowes 1 year ago