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Every day I have to quit Thunderbird 102.4.1 and reopen it to connect to the server [Mac]

Nearly every day I have to quit Thunderbird and reopen it as, it will not connect to my server. This means that all the viewing criteria and spending/descending has to be… (read more)

Nearly every day I have to quit Thunderbird and reopen it as, it will not connect to my server. This means that all the viewing criteria and spending/descending has to be reset and is a real drag. As soon as I reopen Thunderbird it works normally again.

I have used the same connection details for years and it is just the last two Thunderbird versions that have replicated this issue. It's not always every morning when I wake my iMac up, but normally happens then or, later during the day.

I asked this question for 102.3.1 but received no answers so, I am hoping that there will be an answer to this.

Thanks

Asked by Hughmoz 1 year ago

Last reply by Wayne Mery 1 year ago

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Firefox Alway launches to "Success!" screen instead of homepage

No matter what I do FF always opens to the "Success!" screen and wants me to choose what tabs to restore. I have done troubleshooting mode, clean mode, refresh and comple… (read more)

No matter what I do FF always opens to the "Success!" screen and wants me to choose what tabs to restore. I have done troubleshooting mode, clean mode, refresh and complete uninstall and reinstall. Nothing works.

Asked by Mike Leeling 3 months ago

Answered by zeroknight 3 months ago

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maxilla Firefox not working

Please my firefox appears to have crashed, or is not working how can i fix it. As i try to open firefox document a dialogue box appears saying that either the firefox is … (read more)

Please my firefox appears to have crashed, or is not working how can i fix it. As i try to open firefox document a dialogue box appears saying that either the firefox is not designed to run or that i should reinstall firefox. Another dialogue box opens saying couldn: load XPCON

Asked by patriciamichael32 1 year ago

Last reply by Paul 1 year ago

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Mozilla Thunderbird Crashes @ std::_Func_impl_no_alloc<T>::_Do_call | nsFolderCompactState::OnStopRunningUrl

My Mozilla Thunderbird Crashes since I did a windows update The following was done 1. Start thunderbird in safe mode 2. Disable anti virus software (Malwarebytes/Bitdefe… (read more)

My Mozilla Thunderbird Crashes since I did a windows update

The following was done 1. Start thunderbird in safe mode 2. Disable anti virus software (Malwarebytes/Bitdefender) 3. Update thunerbird 4. Uninstall and reinstall mozilla thunderbird

Nothing has solved the problem

Crash data below:

AdapterDeviceID: 0x3e9b AdapterDriverVersion: 31.0.101.2114 AdapterSubsysID: 08251028 AdapterVendorID: 0x8086 Add-ons: bdThunderbird78%40bitdefender.com:24.22.0.13,google%40search.mozilla.org:1.0,amazondotcom%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,default-theme%40mozilla.org:1.3 AvailablePageFile: 15623610368 AvailablePhysicalMemory: 3021438976 AvailableVirtualMemory: 138522152501248 BackgroundTaskMode: 0 BlockedDllList: BuildID: 20221101185644 CPUMicrocodeVersion: 0xf0 ContentSandboxCapable: 1 ContentSandboxLevel: 1 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1668387715 DOMFissionEnabled: 1 DOMIPCEnabled: 1 GPUProcessLaunchCount: 1 GPUProcessStatus: Running HeadlessMode: 0 InstallTime: 1668130691 LauncherProcessState: 0 ModuleSignatureInfo: {"Bitdefender SRL":["gemmauf64.dll","atcuf64.dll","bdhkm64.dll"],"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["TaskFlowDataEngine.dll","twinapi.dll","ntshrui.dll","explorerframe.dll","Windows.Security.Integrity.dll","dataexchange.dll","linkinfo.dll","cdp.dll","pnrpnsp.dll","NapiNSP.dll","winrnr.dll","ondemandconnroutehelper.dll","cscapi.dll","dbgcore.dll","wsock32.dll","webauthn.dll","OneCoreCommonProxyStub.dll","msimg32.dll","directmanipulation.dll","Windows.Globalization.dll","DWrite.dll","wininet.dll","FWPUCLNT.DLL","BCP47mrm.dll","InputHost.dll","textinputframework.dll","Windows.UI.dll","Bcp47Langs.dll","iertutil.dll","srvcli.dll","urlmon.dll","wscapi.dll","OneCoreUAPCommonProxyStub.dll","npmproxy.dll","dhcpcsvc6.DLL","twinapi.appcore.dll","AudioSes.dll","dhcpcsvc.dll","WindowManagementAPI.dll","rasadhlp.dll","winnsi.dll","MMDevAPI.dll","avrt.dll","version.dll","usp10.dll","ColorAdapterClient.dll","mscms.dll","wtsapi32.dll","netprofm.dll","wshbth.dll","dsreg.dll","policymanager.dll","d3d11.dll","dcomp.dll","CoreUIComponents.dll","CoreMessaging.dll","uxtheme.dll","nlaapi.dll","WinTypes.dll","winhttp.dll","winmm.dll","propsys.dll","dwmapi.dll","dbghelp.dll","windows.storage.dll","gpapi.dll","kernel.appcore.dll","dxgi.dll","winsta.dll","rsaenh.dll","msvcp110_win.dll","ntmarta.dll","umpdc.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","powrprof.dll","mswsock.dll","CRYPTBASE.DLL","cryptsp.dll","wldp.dll","msasn1.dll","devobj.dll","sspicli.dll","userenv.dll","profapi.dll","msvcp_win.dll","bcrypt.dll","crypt32.dll","win32u.dll","KERNELBASE.dll","cfgmgr32.dll","ucrtbase.dll","bcryptPrimitives.dll","gdi32full.dll","wintrust.dll","shlwapi.dll","SHCore.dll","oleaut32.dll","kernel32.dll","sechost.dll","imm32.dll","setupapi.dll","msctf.dll","nsi.dll","combase.dll","user32.dll","advapi32.dll","msvcrt.dll","shell32.dll","gdi32.dll","rpcrt4.dll","ole32.dll","ws2_32.dll","clbcatq.dll","psapi.dll","ntdll.dll"],"Mozilla Corporation":["libssp-0.dll","libotr.dll","thunderbird.exe","xul.dll","rnp.dll","nss3.dll","nssckbi.dll","freebl3.dll","mozglue.dll","softokn3.dll","lgpllibs.dll"],"National Instruments Corporation":["nimdnsResponder.dll","nimdnsNSP.dll"]} Notes: Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x1c20, AdapterSubsysID2: 08251028, AdapterDriverVersion2: 27.21.14.6231FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 733 StartupCrash: 0 StartupTime: 1668387706 SubmittedFrom: Client SystemMemoryUsePercentage: 82 TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86-64","buildId":"20221101185644","version":"102.4.2","vendor":null,"displayVersion":"102.4.2","platformVersion":"102.4.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16178,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19045,"windowsUBR":2251},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"Intel(R) UHD Graphics 630","vendorID":"0x8086","deviceID":"0x3e9b","subsysID":"08251028","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"31.0.101.2114","driverDate":"8-24-2022","GPUActive":true},{"description":"NVIDIA GeForce GTX 1060 with Max-Q Design","vendorID":"0x10de","deviceID":"0x1c20","subsysID":"08251028","RAM":6144,"driver":"C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_54c680c07b6d4e2e\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_54c680c07b6d4e2e\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_54c680c07b6d4e2e\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_54c680c07b6d4e2e\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_54c680c07b6d4e2e\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_54c680c07b6d4e2e\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_54c680c07b6d4e2e\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdm.inf_amd64_54c680c07b6d4e2e\\nvldumd.dll","driverVendor":null,"driverVersion":"27.21.14.6231","driverDate":"4-8-2021","GPUActive":false}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"wrQualified":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":0,"warp":false,"textureSharing":false,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["Bitdefender Antivirus","Malwarebytes"],"antispyware":null,"firewall":["Windows Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"browser.cache.disk.capacity":307200,"browser.search.region":"PH","general.config.filename":"<set>","network.trr.strict_native_fallback":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":1,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} Throttleable: 1 TotalPageFile: 29849055232 TotalPhysicalMemory: 16964153344 TotalVirtualMemory: 140737488224256 URL: UptimeTS: 96.3183 User32BeforeBlocklist: 1 Version: 102.4.2 Winsock_LSP: AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994

Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by riasa.hideto 1 year ago

Answered by riasa.hideto 1 year ago

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Thunderbird repeatedly resets a stored certificate "security exception" TB 102.6.1 (64-bit) on Win10

There is no mystery to what's happening here. Programming 101: a security exception doesn't get reset every 2 or 3 passes unless some malicious or incompetent programme… (read more)

There is no mystery to what's happening here. Programming 101: a security exception doesn't get reset every 2 or 3 passes unless some malicious or incompetent programmer set up a countdown loop to reset it. And who would do that kind of thing to users unless some malicious jerk wants to pressure the users into fighting his or her political programming battles with other net entities? I turn 77 this month, and last year had a tumor removed from inside my spinal cord that, while slow-growing and essentially benign, caused horrific pain. People my age and condition save our energy for things that really matter to us. That doesn't include Lilliputian battles over which end of the egg to open. So suck up your egos and resolve this among each other.

Asked by business11 1 year ago

Last reply by Matt 1 year ago

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Unable to see entirety of settings or contacts screens even when screen is maximized

When I attempt to to into either the settings page or the contacts page, they will only appear in about 1/3 of the full screen making it impossible to see the remainder o… (read more)

When I attempt to to into either the settings page or the contacts page, they will only appear in about 1/3 of the full screen making it impossible to see the remainder of the information on that screen. It is impossible to edit a contacts information on the screen. I have the screen set to maximized, and no Add-ons installed.

I have attached a couple of screen shots to show what it is doing

Currently using Thunderbird 102.7.2, but this issue has been ongoing for sometime

Thank you

Asked by darcy3 1 year ago

Answered by sfhowes 1 year ago

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maxilla Firefox not working

Please my firefox appears to have crashed, or is not working how can i fix it. As i try to open firefox document a dialogue box appears saying that either the firefox is … (read more)

Please my firefox appears to have crashed, or is not working how can i fix it. As i try to open firefox document a dialogue box appears saying that either the firefox is not designed to run or that i should reinstall firefox

Asked by patriciamichael32 1 year ago

Last reply by Paul 1 year ago

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problem accessing a page

I have recently updated to Firefox 100. I am now getting this message on a page "You are using an outdated browser. Please upgrade your browser." I have confirmed I am … (read more)

I have recently updated to Firefox 100. I am now getting this message on a page "You are using an outdated browser. Please upgrade your browser." I have confirmed I am up to date.

The "update you browser" has a link to "whatbrowser.org", which I believe is run by that horrid business, Google.

Has anyone struck this problem? Is there a solution?

I have closed Firefox & re-opened, I have rebooted the computer. No change.

Asked by Eric @ Bosun29 1 year ago

Answered by James 1 year ago

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Browser does not load an address with a port in address bar

Hello. I have been having this problem for a while now. When I enter an address in an existing tab with a :port number at the end of the website address and press t… (read more)

Hello. I have been having this problem for a while now. When I enter an address in an existing tab with a :port number at the end of the website address and press the RETURN key the browser does nothing. You can see this issue in the video below. Video will expire on 12th september 2022 https://files.fm/f/xm2mxb829 Only way for me to enter an address with a port is to use an older website link from history or send tab from my desktop through ff sync.

Is there something wrong with my device or is it the browser. Im using firefox for android 102.2.0 on android 10

Asked by Davis 1 year ago

Answered by Paul 1 year ago

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big crash after UI changes

Hi! Yesterday i updated my firefox to last version and i got my UI way too big, so today i looked online for some fix on that. I found a fix saying if you add a line in a… (read more)

Hi! Yesterday i updated my firefox to last version and i got my UI way too big, so today i looked online for some fix on that. I found a fix saying if you add a line in about:config site with the parameter "ui.textScaleFactor" with a value of 100 it will be fixed. but by mistake i changed it to 10 insted of 100 so when i open firefox i have a super big black screen

most of my problems are i can't reinstall firefox because it made the same weird big ui problem. There is any way to fix it?

thanks in advance

Asked by martinrizzi7 1 year ago

Answered by Terry 1 year ago

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Email content

Hello, have any of you encountered such a problem as different email content than it should be? On the main server the content is correct, only through the thunderbird ap… (read more)

Hello, have any of you encountered such a problem as different email content than it should be? On the main server the content is correct, only through the thunderbird application I encountered such a problem. Is there any solution to this problem ?

Asked by m.rybicki 1 year ago

Answered by sfhowes 1 year ago

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Firefox 100.0.1

After i just updated Firefox to newest version .. I can not load any website anymore!!!!!! please make it so i can return to the previous version ASAP so everything works… (read more)

After i just updated Firefox to newest version .. I can not load any website anymore!!!!!! please make it so i can return to the previous version ASAP so everything works again.

Al those other solutions you guys give like clear cache disable en able etc don't work and take hrs of time

When oyu push a other update through some 1's throat atleast make it that it A)works B) option to roll back . TY

Asked by Firefoxuser 1 year ago

Answered by Firefoxuser 1 year ago

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TB 102.7.0: seems like multiple accounts on same SMTP server just broke

Thunderbird 102.7.0, 64-bit, Windows 10. I just fell over this today but it may have been around for a while. I have lots of email accounts. It was great when TB starti… (read more)

Thunderbird 102.7.0, 64-bit, Windows 10.

I just fell over this today but it may have been around for a while.

I have lots of email accounts. It was great when TB starting properly supporting a per-account (outbound) SMTP server, however, this seems to have newly broken. I fell over it today, but I don't reboot things for ages so I cannot pinpoint the start.

Here's the issue.

I have accounts on many mail servers, many on the same (mainly att.net, and gmail.com, as it happens).

Each one of them, to send mail, wants me to log in with an individual sending address. Fair enough. This used to work just fine.

However, suddenly, just the att.net addresses are broken. What *seems* to be happening is that the same, single login address is being used for all N accounts. Naturally, this breaks when the login address doesn't match the one on the From: line. So I have to futz around, fiddle around, and so on, and then things work. (I.E. I change the TB settings so that the outbound SMTP auth login matches the From: line, have to re-enter the password, and only then will the message be sent.) So if I have two accounts, x@att.net and y@att.net, only one of them (at a time) "works" with att.net - it's whatever I successfully used last. If I sent mail from x@, this address is being used (and it's in the account settings field. over-riding what was there before), even if I send mail from y@. Or z@. Etc. If I change the SMTP auth address to y@, then that account works perfectly, but x@ doesn't. And so on.

Now the weird part is this: my Gmail addresses still work perfectly. I can send from all of them without changing a thing.

The only thing I can see is that Gmail is set up to use oAuth, and att.net is set up to use 'normal password' (via SSL, so I'm not that bothered about security).

Did I unknowingly manage to break something? Is there a new tweak? Help!

Jonathan

Asked by jonathan89 1 year ago

Answered by sfhowes 1 year ago

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marriage crash

This is my story. Digital affairs are serious problems for a marriage, although sometimes, they are also a symptom of underlying problems. Either way, you may quickly end… (read more)

This is my story. Digital affairs are serious problems for a marriage, although sometimes, they are also a symptom of underlying problems. Either way, you may quickly end up needing a divorce lawyer’s assistance if you do not put a fast halt to what is happening. Previously, traditional notions of infidelity required an actual physical relationship between an unfaithful spouse and their romantic partner. Thanks to the chxhack @gmailcom who helped me to dig into the communications of my husband platforms like his phone and social media, that i discovered that he was hacking extra affair and i got all the records of the communications and i was able to save my marriage. therefore if you are experiencing such worries get intouch with above. thank you.

Asked by realhack98 1 year ago

Last reply by Paul 1 year ago

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My IMAP email keeps filling up my HD.

This is a new one... Windows 10 1TB SSD Newest version T'bird History: Upgraded from 500BG to 1TB using ISO Imaging software Issue: The ISO Imaging went well and the… (read more)

This is a new one... Windows 10 1TB SSD Newest version T'bird

History: Upgraded from 500BG to 1TB using ISO Imaging software

Issue: The ISO Imaging went well and the new 1TB account showed 485GB which was accurate. The next day my 1TB drive was full 998GB and my Thunderbird SBD folder was 743GB. Every time I delete data to create space my imap.gmail.com folder grows (Currently 736GB).

Help!!!

Asked by millstreet79 1 year ago

Last reply by Wayne Mery 1 year ago

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messages on thunderbird

This issue shows up randomly, affecting a random number of messages. Issue is that one message will take over other messages following. Message notification will look n… (read more)

This issue shows up randomly, affecting a random number of messages. Issue is that one message will take over other messages following. Message notification will look normal in the inbox, but click on the message following X message, and the X message is what will appear. The subject line at the very top of the page will be from Y, but the rest of the information following will be from X. Two, three or more messages may be affected. Deleting X will make no difference. This time, four messages were affected.

Asked by mknox 2 years ago

Answered by Matt 2 years ago

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Server error

Why do I keep getting a server error message when trying to access a link? Error message received: ip: 102.129.152.219 date: Tue Apr 26 2022 14:50:40 GMT-040… (read more)

Why do I keep getting a server error message when trying to access a link?

Error message received:

ip: 102.129.152.219

date: Tue Apr 26 2022 14:50:40 GMT-0400 (Eastern Daylight Time)

url: https://thecollegefix.us10.list-manage.com/track/click?u=90378351ae56a868ffa8680ae&id=bc2587b522&e=b37f61ea2e

user agent: Mozilla/5.0 (Android 11; Mobile; rv:99.0) Gecko/99.0 Firefox/99.0

Asked by Chefloon 2 years ago

Answered by Paul 1 year ago

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38.1.0 crashing accessing messages (user#1= unknown crash sig) (user# mozilla::layers::CompositorD3D11::EndFrame/dxgi.dll) CAUSE graphics hardware acceleration

Updating to version 38.1.0 Start Thunderbird, Starts up OK. Can view messages and write new emails etc OK. If I select "get messages" OR messages are accessed automatical… (read more)

Updating to version 38.1.0 Start Thunderbird, Starts up OK. Can view messages and write new emails etc OK. If I select "get messages" OR messages are accessed automatically every 5min. then the whole PC crashes. Three finger salute does not bring up task manager. Only way out is to power cycle.

Thanks in advance for your help Cheers Pete

Follows is the Help Troubleshooting info.

 Application Basics
   Name: Thunderbird
   Version: 38.1.0
   User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.1.0
   Profile Folder: Show Folder
             (Local drive)
   Application Build ID: 20150707103124
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory
 Mail and News Accounts
   account1:
     INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
   account3:
     INCOMING: account3, , (pop3) pop3.talktalk.net:110, plain, passwordCleartext
     OUTGOING: smtp.talktalk.net:587, alwaysSTARTTLS, passwordCleartext, true
 Crash Reports
 Extensions
   Lightning, 4.0.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
 Important Modified Preferences
   Name: Value
     accessibility.typeaheadfind.flashBar: 0
     browser.cache.disk.capacity: 358400
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     extensions.lastAppVersion: 38.1.0
     font.name.monospace.el: Consolas
     font.name.monospace.tr: Consolas
     font.name.monospace.x-baltic: Consolas
     font.name.monospace.x-central-euro: Consolas
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     Vendor ID: 0x8086
     Device ID: 0x2e32
     Adapter RAM: Unknown
     Adapter Drivers: igdumd64 igd10umd64 igdumdx32 igd10umd32
     Driver Version: 8.15.10.2302
     Driver Date: 2-11-2011
     Direct2D Enabled: false
     DirectWrite Enabled: false (6.2.9200.17292)
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     AzureFallbackCanvasBackend: cairo
     AzureContentBackend: cairo
 JavaScript
 Incremental GC: 1
 Accessibility
   Activated: 0
   Prevent Accessibility: 0
 Library Versions
     Expected minimum version
     Version in use
     NSPR
     4.10.8
     4.10.8
     NSS
     3.19.2 Basic ECC
     3.19.2 Basic ECC
     NSS Util
     3.19.2
     3.19.2
     NSS SSL
     3.19.2 Basic ECC
     3.19.2 Basic ECC
     NSS S/MIME
     3.19.2 Basic ECC
     3.19.2 Basic ECC

Asked by butterfly_pete 8 years ago

Answered by butterfly_pete 8 years ago