Showing questions tagged: Show all questions
  • Archived

Typing on MonkeyType results in the tab hanging and Firefox not responding

Almost every time I visit the typing test website MonkeyType (https://monkeytype.com), and take a typing test, the tab simply freezes and does not update. Soon after this… (read more)

Almost every time I visit the typing test website MonkeyType (https://monkeytype.com), and take a typing test, the tab simply freezes and does not update. Soon after this, Firefox stops responding. However, the website works smoothly on Tor browser, which is also based on Firefox. I've tried disabling WebGL, and running the website on a new profile in case corrupt cookies or extensions were the issue, but this still doesn't work. What can I do to solve this issue?

More info: I'm running Windows 10.

Asked by akhilesh.balaji.2007 1 year ago

Last reply by akhilesh.balaji.2007 1 year ago

  • Archived

Opening Firefox from link in email in Thunderbird

Hi, I am using Thunderbird 91.5.0 and Firefox 96.0 on Windows 10 19042.1415. When Firefox is not already running and I click on a link in an eamil received in Thunderbir… (read more)

Hi, I am using Thunderbird 91.5.0 and Firefox 96.0 on Windows 10 19042.1415.

When Firefox is not already running and I click on a link in an eamil received in Thunderbird. Firefox opens but not the URL pointed to. Any action in the Firefox window will not work. In task mananger I can see that 3-4 Firefox instances are open plus a background process with Firefox. When I "kill" all instances of Firefox in the task manager. Open Firefox from the windows probgram bar and click on a link in the email it works ok.

Asked by dhandzic 1 year ago

Last reply by david 1 year ago

  • Archived

Firefox keeps on closing when i open it

whenever I open Firefox it closes immediately this happened with opera As well there is no crash report or anything like that it just pops up for a micro second and then … (read more)

whenever I open Firefox it closes immediately this happened with opera As well there is no crash report or anything like that it just pops up for a micro second and then disappears if I'm lucky I get to see a window or tab pop up . its not my computer either as my friend has the same one and opera and Firefox work fine perhaps it could be windows 11 but even on my old windows 10 it would do the same thing

Asked by danielshuckburgh 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

my Bluetooth has been distorted which has been making it hard to understand.

Ive been trying to get my Bluetooth to work properly and it's still malfunctioning. Would you be kind enough to, help If your not busy you could get on the internet,and… (read more)

Ive been trying to get my Bluetooth to work properly and it's still malfunctioning. Would you be kind enough to, help

If your not busy you  could get on the internet,andfix my problem. In other words , I'm trying figure out how I can fully comprehend my messenge,from my Bluetooth. Can you assist mewith my misunderstanding of directions?

Asked by gundersonshane41 1 year ago

Last reply by Paul 1 year ago

  • Archived

Password popup making me insane!!!

I open my browser and close it often during the day. And every time that master password pop up comes up disrupting what I am doing. I often don't notice because I have a… (read more)

I open my browser and close it often during the day. And every time that master password pop up comes up disrupting what I am doing. I often don't notice because I have a mild visual disability and I look down at the keyboard to type longer texts. I can't count how many times I've typed entire paragraphs into that damned box before I notice. This happens ALL the time and I MUST find a way to get rid of this! This is the ONE thing Chrome handles WAY better than FireFox.

How do I make this stop? And if there's no way other than disabling my master password, then FireFox needs to be updated to handle this differently!

Thanks.

Asked by Cap'n Drake 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

I have gotten "Unable to connect. An error occurred during a connection" error message on EVERY. SINGLE. WEBSITE.

This problem started just last night. Other browsers work, my internet works, I have used everything on this support website to try to fix the problem and NOTHING has wor… (read more)

This problem started just last night. Other browsers work, my internet works, I have used everything on this support website to try to fix the problem and NOTHING has worked. I have even refreshed and completely reinstalled Firefox and that hasn't worked either. What can I do? I can't even take a screenshot, ask for help, or load back into my Firefox account!

Asked by jeff.uzumaki 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Thunderbird email access

I’m a longtime Thunderbird user. Since I upgraded from Windows 10 to Windows 11, I cannot access my incoming email. I have downloaded and reinstalled Thunderbird. When … (read more)

I’m a longtime Thunderbird user.

Since I upgraded from Windows 10 to Windows 11, I cannot access my incoming email.

I have downloaded and reinstalled Thunderbird. When I try to open using the email symbol, I get directed to enroll another account. So I enrolled my original account.

I need step by step preferably printable direction, because I have low vision.

Asked by alandemb1 1 year ago

Last reply by zamar27 1 year ago

  • Archived

Closing without notice...

I'm running v95.02 (64bit) on a Dell G5-5500 with 16GB RAM and an NVIDIA RTX 2070 with 6GB RAM with Windows 11 (v10.0.22000) On many occasions (several times a day) Fire… (read more)

I'm running v95.02 (64bit) on a Dell G5-5500 with 16GB RAM and an NVIDIA RTX 2070 with 6GB RAM with Windows 11 (v10.0.22000)

On many occasions (several times a day) Firefox simply goes away without warning... sometimes after several minutes on a page. Sometimes in GMail, sometimes Facebook, sometimes other sites... there does not seem to be a particular pattern.

Is there a hidden log somewhere that I can send to you to help resolve this issue?

Thx!

Al

Asked by al61 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Thunderbird inbox scrolling speed is too fast (91.2.1)

Since recent updates (I'm on 91.2.1 32 bit) the gesture-scrolling (two finger drag) with my Windows 10 laptop's touchpad is much faster than before, and I'm finding it to… (read more)

Since recent updates (I'm on 91.2.1 32 bit) the gesture-scrolling (two finger drag) with my Windows 10 laptop's touchpad is much faster than before, and I'm finding it too fast to control. If this is an intentional change, can it be toggled off?

Asked by s.i.m.emg 2 years ago

Last reply by Wayne Mery 1 year ago

  • Archived

firefox browser issue.

Have latest version of browser running on Windows 11 Pro with all updates. All websites work fine except for Houston Chronicle Paper. Contacted them and they see no prob… (read more)

Have latest version of browser running on Windows 11 Pro with all updates. All websites work fine except for Houston Chronicle Paper. Contacted them and they see no problems on there end. Suggested deleting cookie and cache which I did. Site is slow loading pages and the refresh button on top left page is always blinking. Exiting and restarting the browsing of the paper several times get me through it. Any thoughts?? Michael Lindley

Asked by mhlindley 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Thunderbird

latest update has locked out my email get message to close old version I have tried reloading then deleting all that is lest on PC is file under programmes86 is thunderb… (read more)

latest update has locked out my email get message to close old version I have tried reloading then deleting all that is lest on PC is file under programmes86 is thunderbird/to be deleted [which cannot be deleted

Asked by colin_crosby 1 year ago

Last reply by colin_crosby 1 year ago

  • Archived

Error message when I click on "Bills & Upcoming Payments" page, plus "Contact Us" page

Can anyone tell me why I keep getting an error message when I click to view my Upcoming Bills & Payments, and also when I click the "Contact Us" link... The error me… (read more)

Can anyone tell me why I keep getting an error message when I click to view my Upcoming Bills & Payments, and also when I click the "Contact Us" link... The error message is: "Sorry! We're unable to find the page you were looking for due to a technical problem." I've tried clearing the cookies but this didn't help. When I do my CBA internet banking using Chrome, I don't have the same problem as with Firefox.

Asked by leoniem 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Thunderbird crashes on macOS Monterey with AMFI disabled. (Apple Mobile File Integrity)

Hello I'm trying to use Thunderbird 91.4.0 on macOS Monterey 12.0.1. I can add my account parameters and download mail from server, but when I try to click on any particu… (read more)

Hello I'm trying to use Thunderbird 91.4.0 on macOS Monterey 12.0.1. I can add my account parameters and download mail from server, but when I try to click on any particular message or just exit application it crashes and following reported


Translated Report (Full Report Below)


Process: thunderbird [1198] Path: /Applications/Thunderbird.app/Contents/MacOS/thunderbird Identifier: org.mozilla.thunderbird Version: 91.4.0 (91.4.0) Code Type: X86-64 (Native) Parent Process: launchd [1] User ID: 501

Date/Time: 2021-12-13 13:52:30.9307 +0700 OS Version: macOS 12.0.1 (21A559) Report Version: 12 Anonymous UUID: 248B2305-B25E-45C6-A0D8-67EE444F83A6


Time Awake Since Boot: 1800 seconds

System Integrity Protection: disabled

Crashed Thread: 50 PortServerThread

Exception Type: EXC_GUARD (SIGKILL) Exception Codes: GUARD_TYPE_MACH_PORT Exception Codes: 0x0000000000017303, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace GUARD, Code 2305844108725416707

Thread 50 Crashed:: PortServerThread 0 libsystem_kernel.dylib 0x7ff800b08a2a _kernelrpc_mach_port_deallocate_trap + 10 1 libsystem_kernel.dylib 0x7ff800b09af2 mach_port_deallocate + 17 2 XUL 0x1087bceb9 0x1080d1000 + 7257785 3 libsystem_pthread.dylib 0x7ff800b4102f thread_start + 15

I suppose it require some permissions but I was not asked for any during first run.

Asked by psv425 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

Thunderbird 91.3.2 updated now crashes on startup and can't open safe mode [@ mozilla::net::Http2Session::SendHello ]

Thunderbird updated overnight and now crashes on startup. Holding shift key gives safe mode start up options for a split second and then they disappear before I get a ch… (read more)

Thunderbird updated overnight and now crashes on startup. Holding shift key gives safe mode start up options for a split second and then they disappear before I get a chance to select anything.

Clicking re start thunderbird sometimes opens the main email client for a split second before crashing. Running win10 in safe mode makes no difference. Would it be as simple as me just uninstalling the current version of thunderbird and reinstalling an older version? Will all my accounts and profiles be OK?

This is a pretty big problem for me as I have a ton of email going back years.

NOTE: I just downloaded and installed an earlier version via the link below and fixed the problem https://ftp.mozilla.org/pub/thunderbird/releases/91.3.1/win64/en-US/

Here is the crash detail.

AdapterDeviceID: 0x6759 AdapterDriverVersion: 15.201.1151.1008 AdapterSubsysID: 00000000 AdapterVendorID: 0x1002 Add-ons: default-theme%40mozilla.org:1.2,google%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,amazondotcom%40search.mozilla.org:1.1,wikipedia%40search.mozilla.org:1.0,bing%40search.mozilla.org:1.0 AvailablePageFile: 4152111104 AvailablePhysicalMemory: 4677124096 AvailableVirtualMemory: 3484770304 BlockedDllList: BreakpadReserveAddress: 116129792 BreakpadReserveSize: 83886080 BuildID: 20211117150618 ContentSandboxCapable: 1 ContentSandboxLevel: 1 ContentSandboxWin32kState: Win32k Lockdown disabled -- Preference not set CrashTime: 1638476173 DOMIPCEnabled: 1 FramePoisonBase: 0000004041080832 FramePoisonSize: 65536 GPUProcessLaunchCount: 1 GPUProcessStatus: Running InstallTime: 1638430930 LauncherProcessState: 0 ModuleSignatureInfo: {"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["AudioSes.dll","webauthn.dll","wscapi.dll","avrt.dll","ondemandconnroutehelper.dll","directmanipulation.dll","dbgcore.dll","dbghelp.dll","twinapi.dll","BCP47mrm.dll","Windows.Globalization.dll","Bcp47Langs.dll","wsock32.dll","twinapi.appcore.dll","dcomp.dll","dataexchange.dll","icm32.dll","mscms.dll","MMDevAPI.dll","InputHost.dll","ColorAdapterClient.dll","WindowManagementAPI.dll","Windows.UI.dll","urlmon.dll","dxgi.dll","d3d11.dll","WinTypes.dll","CoreMessaging.dll","CoreUIComponents.dll","npmproxy.dll","textinputframework.dll","DWrite.dll","usp10.dll","netprofm.dll","dwmapi.dll","winmm.dll","msimg32.dll","winnsi.dll","FWPUCLNT.DLL","winsta.dll","dhcpcsvc6.DLL","dhcpcsvc.dll","iertutil.dll","ntmarta.dll","msi.dll","propsys.dll","rasadhlp.dll","wldp.dll","CRYPTBASE.DLL","windows.storage.dll","rsaenh.dll","cryptsp.dll","sspicli.dll","profapi.dll","winrnr.dll","srvcli.dll","mswsock.dll","nlaapi.dll","wshbth.dll","pnrpnsp.dll","NapiNSP.dll","umpdc.dll","msasn1.dll","netutils.dll","IPHLPAPI.DLL","powrprof.dll","devobj.dll","wininet.dll","kernel.appcore.dll","uxtheme.dll","winhttp.dll","dnsapi.dll","userenv.dll","version.dll","wtsapi32.dll","shell32.dll","SHCore.dll","KERNELBASE.dll","ws2_32.dll","gdi32full.dll","gdi32.dll","setupapi.dll","rpcrt4.dll","oleaut32.dll","bcrypt.dll","bcryptPrimitives.dll","crypt32.dll","msvcp_win.dll","clbcatq.dll","imm32.dll","shlwapi.dll","imagehlp.dll","wintrust.dll","ucrtbase.dll","win32u.dll","combase.dll","advapi32.dll","ole32.dll","cfgmgr32.dll","nsi.dll","user32.dll","psapi.dll","kernel32.dll","sechost.dll","msctf.dll","msvcrt.dll","ntdll.dll"],"Mozilla Corporation":["thunderbird.exe","nssckbi.dll","nss3.dll","ldap60.dll","freebl3.dll","softokn3.dll","mozglue.dll","lgpllibs.dll","prldap60.dll"]} Notes: FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ OMTP? OMTP- ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 169 StartupCrash: 0 StartupTime: 1638476170 SystemMemoryUsePercentage: 45 TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86","buildId":"20211117150618","version":"91.3.2","vendor":null,"displayVersion":"91.3.2","platformVersion":"91.3.0","xpcomAbi":"x86-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8173,"virtualMaxMB":4096,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19043,"windowsUBR":1348},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"AMD Radeon HD 6570","vendorID":"0x1002","deviceID":"0x6759","subsysID":"00000000","RAM":2048,"driver":"aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64","driverVendor":null,"driverVersion":"15.201.1151.1008","driverDate":"11-4-2015","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"wrQualified":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"disabled:FEATURE_FAILURE_DISABLED"},"d3d11":{"status":"available","version":0,"warp":false,"textureSharing":false,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"sec":{"antivirus":["Microsoft Defender Antivirus"],"antispyware":null,"firewall":["Windows Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"browser.cache.disk.capacity":952320,"browser.search.region":"NZ","widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":1,"contentWin32kLockdownState":4},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 6396:"IPC I/O Parent",10784:"Link Monitor #1",5836:"Socket Thread",10132:"Permission",12144:"Timer",12244:"BackgroundThreadPool #1",10612:"JS Watchdog",11836:"TaskController Thread #0",12156:"TaskController Thread #1",12200:"TaskController Thread #2",9608:"TaskController Thread #3",5184:"Cache2 I/O",9388:"Cookie",536:"StreamTrans #1",11628:"Worker Launcher",11968:"VsyncIOThread",6368:"IPC Launch",5148:"WindowsVsyncThread",11188:"Compositor",7408:"ImageIO",1636:"IPDL Background",2680:"StreamTrans #2",11892:"QuotaManager IO",8936:"HTML5 Parser",12276:"IndexedDB #1",4760:"StyleThread#0",4656:"StyleThread#1",7720:"StyleThread#2",11688:"StreamTrans #3",8552:"StreamTrans #4",6348:"ImageBridgeChld",11756:"RemoteBackbuffer",3332:"DOM Worker",6404:"StreamTrans #5",12004:"ProxyResolution",10576:"Untrusted Modules",11924:"mozStorage #1",6560:"TRR Background",2204:"DNS Resolver #1",10560:"DNS Resolver #2",3604:"PlayEventSound",1136:"SSL Cert #1",7752:"ProcessHangMon",1268:"GMPThread",11808:"RemoteBackbuffer",220:"RemoteBackbuffer",8788:"RemoteBackbuffer",8276:"RemoteBackbuffer",7920:"RemoteBackbuffer",11896:"BgIOThreadPool #1", Throttleable: 1 TotalPageFile: 4275294208 TotalPhysicalMemory: 8570261504 TotalVirtualMemory: 4294836224 URL: UptimeTS: 43.7364699 Version: 91.3.2 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by chris439 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

Last week all my firefox saved passwords disappeared and I don't know why? How do I find out why they disappeared? The only thing I did was download lockwise, then the next time I went to a website that required a password it didn't fill it?

Last week all my firefox saved passwords disappeared and I don't know why? I had been using firefox for personal use so I am not upset about losing most of those password… (read more)

Last week all my firefox saved passwords disappeared and I don't know why? I had been using firefox for personal use so I am not upset about losing most of those passwords. I am reentering the things I need as I access them. How do I find out why they disappeared so I can avoid that happening again? The only thing I did was download lockwise, then the next time I went to a website that required a password it didn't fill it? So I looked and they, my logins and passwords, were all gone. I looked around on support forums and I tried the "they're in another profile," solution but I only have one profile so that didn't work. I love my computer but I am just a user, not a geek. Can someone help me?

Asked by Char 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago