For two days, I have been trying everything I can after reading these boards to get past this error message: "Thunderbird is already running, but is not responsive. The o… (read more)
For two days, I have been trying everything I can after reading these boards to get past this error message: "Thunderbird is already running, but is not responsive. The old Thunderbird process must be closed to open a new window"
I backed up my data on an old computer yesterday, but before I could even get it to the new computer, had issues with opening Thunderbird on the old computer again. I always get the message above.
Tried installing the backup on the new computer - and now am getting the message over there.
I have tried so many of the suggestions in these Thunderbird threads. I am at my wits end.
I have tried to start in safe mode on both computers, run the exe file manually, compare the profiles.ini file to prior backups (it is the same), look for lock files (there are none I have found), used the Profile Manager utility to install on new computer without success....
One thing that comes to mind for me next...
1) I have a copy of a backup from June 5, 2020 that was successfully used to install on the (now) old computer. If I thought that I could do a fresh install of Windows on the new computer and have that June 5th copy install properly - at this point I would do without 20 days of e-mail.
Thanks in advance for any assistance that you can give!