All Products Support Forum

Sometimes, when I open the browser, ALL content is not drawn to the window size, as shown in the screenshot. In this case, mouse events are tracked as if everything was drawn correctly, i.e., to the entire size. Only resizing the window helps. How to fix this problem? This happens not only in KDE, but also in GNOME. Clearing the profile didn't help. Running without extensions too. Such a problem still sometimes occurs. OS: ArchLinux https://imgur.com/a/X7Ue9Al

SSL_ERROR_NO_CYPHER_OVERLAP

I got the above error message when reading the newspaper on line! It doesn't happen when running Mozilla FireFox in Safe Mode, with all Add-Ons switched off.

It doesn't happen when reading the same site in Internet Explorer.

Any solutions or suggestions will be gratefully accepted.

The complete error message is pasted below.

Thank you.

Mike.

Secure Connection Failed

An error occurred during a connection to eu.zainvisitorpackage.xyz. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

Learn more…

For two days, I have been trying everything I can after reading these boards to get past this error message: "Thunderbird is already running, but is not responsive. The old Thunderbird process must be closed to open a new window"

I backed up my data on an old computer yesterday, but before I could even get it to the new computer, had issues with opening Thunderbird on the old computer again. I always get the message above.

Tried installing the backup on the new computer - and now am getting the message over there.

I have tried so many of the suggestions in these Thunderbird threads. I am at my wits end.

I have tried to start in safe mode on both computers, run the exe file manually, compare the profiles.ini file to prior backups (it is the same), look for lock files (there are none I have found), used the Profile Manager utility to install on new computer without success....

One thing that comes to mind for me next... 1) I have a copy of a backup from June 5, 2020 that was successfully used to install on the (now) old computer. If I thought that I could do a fresh install of Windows on the new computer and have that June 5th copy install properly - at this point I would do without 20 days of e-mail.

Thanks in advance for any assistance that you can give!

Hi.

I use Thunderbird as a client on a MacBook with Catalina. I have been receiving the following error message for emails sent to accounts from various providers like hotmail.com, hotmail.it, hotmail.co.uk and inwind.it "This is an automatically generated Delivery Status Notification. Delivery to the following recipients was aborted after 24.3 hour(s):" I wrote to the host of the domains of the sending email accounts, and their response is that the error could originate from some settings of the client which may create a security issue with the recipient's domain. I am attaching of these delivery status notification messages with full headers. Do you have any clue on how to fix this? Thank you very much.

Well, where do I even start? Here's the various problems I've been having lately:

Firefox version 77.0 on macOS Catalina (10.15.5)...

• Frequently won't start
• Won't quit
• Not responding (requiring a 'force quit')
• Won't open ANY sites ('transferring data...' endlessly displaying in bottom left corner)

I've already tried some fixes, none of which have done any good:

• Cleared history and cache
• Restarted computer
• Uninstalled then re-installed Firefox (3 times!)
• Started in Safe Mode (the problems don't recur there, but that doesn't explain why 'normal' mode is so problematic)

There are never any error messages. Firefox for some reason is seriously screwed up and has become utterly unusable. There are no problems at all with my other browser (Safari).

Grateful for any help!

I just had my OS reinstalled with Win 10 32 bit on my 64 bit system. When I try to up or download anything from the web, FFox freezes and need to exit it with End Task. Could the 332 bit win 10 be the problem?

I tried it in safe mode, same problem.

are there some settings I can look at? I tried Chrome and no problem downloading, Hope someone can help I like FFox more then the others.

even when I go to clear cookies from a site like this one https://www.sandiegouniontribune.com/ by clicking the padlock icon, and select Clear Cookies and Site data, it freezes.

I can download and Save programs top right of the screen.

I did a clean install, and my issue still persists. Anything else I can try??

still during yahoo email and using firefox browser getting " A PROGRAM IS SLOWING DOWN YOUR BROWSER " and there is nothing else running at all , it does not happen if i use edge

J.R.

I've started to get unknown notifications on Firefox Preview on Android. I don't know what website these are from, as they don't match anything I use. I don't have anything allowed in the settings.

Is there any way to find where these are from/block all notifications?

Screenshot from mobile

When logging in, I keep getting the "IMAP 5 tries" error. If I turn off my VPN, all works normally. I have seen the fixes stating to go to the server settings, but I am unable to get there. Under options/account settings I click on server settings and I get an error message saying "An account with this name already exists. Please enter a different account name."

With my VPN on, everything else works, and Tbird did also until last week.

Using Win 10, Tbird 68.9.0 32 bit and Bitdefender VPN. All 3 programs say I have the latest versions.

Thanks

Hello

Everything was working great until i reinstalled my windows OS. i was using firefox with account and sync feature enabled. everything including lockwise logins are synced into my android phone but i have reinstalled windows OS, after installing firefox i linked my same account and now i should have old logins and history but unfortunately nothing is showing up.

please help me how can i sync my history and logins from android firefox into firefox desktop, thanks in advance.

Just started aborting startup, icon bouncing 58 seconds on first try, only for 5 seconds on additional tries. Fails every time, I don't know of any contributing system change, OSX 10.13.6 Unique bug report item, not found in database search: MozCrashReason: !gCacheData: untouched

 Had no account to receive automated bug report response.

Downloaded a fresh copy and installed in dedicated folder, new copy runs but doesn't find my data, hope it's still intact.

BuildID: 20200310192757 CrashTime: 1589337426 InstallTime: 1584986517 MozCrashReason: !gCacheData: untouched ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 673 StartupCrash: 1 StartupTime: 1589337419 ThreadIdNameMapping: 7:"Gecko_IOThread",8:"JS Watchdog",9:"JS Helper",10:"JS Helper", Throttleable: 1 UptimeTS: 8.70851277 Vendor: Version: 68.6.0

When I type in search tab, the page always refreshing so I cant ever make a complete sentence and search it. It is the same case when I want to type my email it reloads continuously. After reinstalling, it flashes several times like thousands times even I cant open add ons windows since it refreshes a lot. It also happens in Chrome and Edge. But when I type in Words or Windows Search, it's totally normal. How to fix this? It's totally annoying.

Since upgrading to 77.0.1 (macOS) i cannot reliably pull up any websites. If I disable/enable the proxy settings, or reload the proxy (using automatic WTAD), it will sometimes work for a few sites, before dying again. Any fixes?

EDIT: Clarify: It worked fine with 75. And Chrome and Safari both work, either "using system settings" or entering the WTAD address for auto proxy config.

Since the last update of Windows 10 on 6/13 I get Thunderbird not responding. On many occasions Thunderbird has crashed. This morning it crashed again. Report ID bp-4240c754-7713-4a23-8798-9099e0200628.

Hello, firstly sorry for my bad english. When there is for example youtube video playing in one tab, and in another tab there is video that just loads, (it can be muted), for example facebook video, or video on news site, the youtube video pauses for like a half of a second and continues to play afterwards. It gets really annoying when I am listening to music and just browsing facebook. I have tried "refreshing" firefox, reinstall it, I tried some addons, nothing helped.