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How to manually restore FF components back in place in MacOS10.14.6

Looking to restore the bookmarks and saved logins. They accidentally ended up in the trash. I retrieved the files from the trash but now have no idea what to do with thes… (read more)

Looking to restore the bookmarks and saved logins. They accidentally ended up in the trash. I retrieved the files from the trash but now have no idea what to do with these pieces as shown in the "Uploaded images". Any advice is greatly appreciated. Hoping someone can say: "this is where the saved login data is located and this is where the book marks are located AND this is where they need to be reinserted. Thanks in advance.

Asked by jpresto9 2 months ago

Bad/Low framerate when playing a video on firefox mobile

Came here after a response on my google play review. The problem is exactly as the title describes. Playing videos on various websites, such as Youtube, Vimeo, Twitter a… (read more)

Came here after a response on my google play review.

The problem is exactly as the title describes. Playing videos on various websites, such as Youtube, Vimeo, Twitter and Reddit for example, on firefox mobile (including firefox focus) results in the videos playing back with low fps instead of their native fps.

Refreshing the page the video is on sometimes fixes the issue, than once you pause the video and resume it the problem with the low fps shows up again.

Reinstalling doesn't fix it and downgrading to an older version made the problem occur less, but videos would still sometimes play back with low fps.

If screen recordings help figure out the problem please tell me.

Asked by Doonguin 2 months ago

bitchute vid-site won't play in firefox

Only one bitchute vid-site won't play in firefox, all other vids play. Other subscribers have same problem. USA Prepares https://www.bitchute.com/video/lsqwdjy27l0w/ htt… (read more)

Only one bitchute vid-site won't play in firefox, all other vids play. Other subscribers have same problem. USA Prepares https://www.bitchute.com/video/lsqwdjy27l0w/ https://www.bitchute.com/channel/rongibsonchannel2/

Asked by Mad Mack 2 months ago

Lost email server passwords, message filters, and TB prefss when restarting (Mac)

Currently using MacOs Big Sur 11.7.10 and Thunderbird 115.6.1 and every time that I restart laptop or the Thunderbird app I have to re-enter the passwords for the email s… (read more)

Currently using MacOs Big Sur 11.7.10 and Thunderbird 115.6.1 and every time that I restart laptop or the Thunderbird app I have to re-enter the passwords for the email server accounts, sre-enter message filters, and Thunderbird preferences such as PDF reader for PDFs. Any suggestions most welcome.

Asked by Gordon Leibbrandt 2 months ago

  • Locked

Significant battery drain on S22

duplicate of /questions/1438225 thread. Firefox has been a great browser on my new S22 however I have noticed recently that it has been dropping my battery percentage ex… (read more)

duplicate of /questions/1438225 thread.

Firefox has been a great browser on my new S22 however I have noticed recently that it has been dropping my battery percentage extremely fast, and I notice its lower almost every minute I check. This is confirmed in the battery settings menu where it shows an abnormally high amount of usage, when I mainly use Firefox for general browsing and close background tabs.

Asked by angadsingh0515 2 months ago

Black frames around videos

Hello everyone, i just wanted to post this here so others may find it via google. I had a problem with videos randomly playing with black borders. That was really annoyi… (read more)

Hello everyone,

i just wanted to post this here so others may find it via google. I had a problem with videos randomly playing with black borders. That was really annoying because sometimes it cut out portions of the video. But after months of trying and searching nothing came out, except the "fullscreen black border 'api-config' fix" wich didn't help me. And now finally I figured it out! It was my damn AMD driver...! It was set to "Home Video" in "Audio and Video", wich enabled "AMD video stabilization".

So in quick summary: When you have black borders while watching video in Firefox; make sure in your AMD-driver, in "Audio and Video", "AMD video stabilization" is turned off!.

Hope this helps someone, bye :-).

Asked by passcalmueller 2 months ago

TB not opening

Win 11. TB updated, uninstalled and reinstalled. Will still not open, sits in tray with wee blue line under, click it and mini version of my accounts sit on top of the tr… (read more)

Win 11. TB updated, uninstalled and reinstalled. Will still not open, sits in tray with wee blue line under, click it and mini version of my accounts sit on top of the tray. Cannot use it. While this goes the BCOD spins on the screen. I can open TB on my wife desktop but not mine. Strangely I have no MS restore points at all.

Asked by Alan Jones 3 months ago

Tab opening loop

Have this issue where when I click on a link for Amazon, it doesn't open the App, but keeps trying and opening new referral link tabs infinitely. For some reason Firefox… (read more)

Have this issue where when I click on a link for Amazon, it doesn't open the App, but keeps trying and opening new referral link tabs infinitely.

For some reason Firefox doesn't let me run an automatic bug report for submission so in this case, I clicked on a link on a website, which opened a tab with this URL (after report). But then it doesn't open the app, and just keeps opening more and more of the same tab. I stopped it after a hundred tabs opened.

(https://www.amazon.com/gp/redirect.html?ascsubtag=a99e8a16bc6f11ee8f38d2e5958396b20INT&ie=UTF8&tag=slickdeals09-20&linkCode=ur2&camp=1789&creative=9325&location=https%3A%2F%2Fwww.amazon.com%2Fdp%2FB095Q98Z97%2Fref%3Dox_sc_act_title_1%3Ftag%3Dslickdeals09-20%26ascsubtag%3Da99e8a16bc6f11ee8f38d2e5958396b20INT%26smid%3DATVPDKIKX0DER%26psc%3D1&ref=d6k_applink_bb_dls&dplnkId=f09c62e5-5423-44fa-a7fd-59b7c97b980c&dplnkId=7d2df055-c122-4fd3-a7fd-79c2e40d0e06&dplnkId=3a103f88-4c6f-45bd-959e-10dbc6810665&dplnkId=c0890b16-6a3f-4351-b108-18ffc7f9e863&dplnkId=1f5a9aea-649a-4431-a8c3-f502ad0e12c9&dplnkId=25a96d56-0915-4277-bff6-5c3d237681ad&dplnkId=c54017b5-0912-49a3-870a-01be832ce348&dplnkId=f901e24c-053f-4c11-b590-9ea60ee97318&dplnkId=ef72b3fd-ffdb-4275-bd98-e1ba946727e0&dplnkId=e4f50899-0aeb-4836-8986-71dfb89ffd3f&dplnkId=c53c2143-9537-4aff-9ce7-2c55168fe0a1&dplnkId=da10aa06-acb2-4888-a321-525d607f599c&dplnkId=063b47b9-fefd-44bb-bf9b-198336118c62&dplnkId=6c928a9d-6da7-4f9b-a2f4-9caded83c42a&dplnkId=f0df2926-ea34-4123-bbfe-1511afa44c7f&dplnkId=7b543c23-dc0f-46da-998a-34db7d43d0fb&dplnkId=8d5bf685-4c24-4a7e-a367-48c6efc52453&dplnkId=2a952942-faf6-4ba4-b8dc-f09c00955dbc&dplnkId=3ac62dec-1fb0-46fb-b01b-7bdba1d93840&dplnkId=afb14213-25b6-4af5-9cdc-7915ee0f5ada&dplnkId=72d16750-3d9e-4b0a-a711-1305574b898a&dplnkId=c5b9518b-641f-426c-b988-8e656bcfa317&dplnkId=305d7aa2-0bf2-4ca4-857f-5d7c4deb9cc2&dplnkId=add973c4-9cd5-4d8c-bb53-878e6f464d7e&dplnkId=4ec038fb-3d8f-4c4e-9d1c-8664b3e0a4cf&dplnkId=a1f47eb4-7e89-4074-9651-e6b7483a657d&dplnkId=afa1c302-f476-4623-91f4-a1eded2004c5&dplnkId=b5cb5893-f8a0-4e6b-a107-c45d2c9e997b&dplnkId=4ad8893f-f5fb-4468-9d51-601dd71a1618&dplnkId=61e04870-35cd-4622-9d55-8edf5b17feba&dplnkId=fa544753-71ff-4e56-b10b-05d5b4fe8859&dplnkId=c32dcce2-7a00-466e-8192-942887ab48de&dplnkId=a366f339-2418-49cf-ac72-3fe0f24b8e22&dplnkId=8d9fdcd2-dfe7-423e-8ec7-7af8141ab9c1&dplnkId=7bac293a-e966-4a5b-b1fc-a2d01489d23b&dplnkId=de642bc0-8259-433b-ac8b-18146d9b0549&dplnkId=1512d83f-68bf-4b27-87be-7e0f7895a6c7&dplnkId=fc224eaa-62aa-4910-b85a-d19c13290113&dplnkId=0f003792-780a-4160-83cc-e395d54678eb)

Asked by Zach H 2 months ago

How to reply to email without opening the whole conversation

Hi, Lately, if I get an email I can click reply. But if I get an email with other threads (ex. is a reply to a reply or a conversation) the only way I can reply is to do… (read more)

Hi,

Lately, if I get an email I can click reply. But if I get an email with other threads (ex. is a reply to a reply or a conversation) the only way I can reply is to double click the email. Thunderbird then opens each thread in a separate window. After I select the latest email and reply, I then have to close each thread. Is there any easier way to reply to emails that have multiple threads?

Don

Asked by poplar6 2 months ago

"error running print workflow"

Trying to save a web page as a PDF to Evernote; error message Can't tell if this is an Evernote problem or a Firefox problem. 1. Click the "Print" button on the web page.… (read more)

Trying to save a web page as a PDF to Evernote; error message Can't tell if this is an Evernote problem or a Firefox problem. 1. Click the "Print" button on the web page. 2. Scroll down to "print using system dialog". 3. Click the "PDF" button and scroll down to "Save PDF to Evernote". Error message appears: "error running print workflow". I've used this function many times before and it has worked with no problems. (I tried the "Mail PDF with Postbox" option on the PDF menu and it works.)

Asked by Rob Lewis 2 months ago

Since Thunderbird 115.7.0 update, I can no longer receive/send emails

I have tried to re-download previous versions that worked just fine, but I still receive an error message every time I access my email ["Login to server imap.secureserver… (read more)

I have tried to re-download previous versions that worked just fine, but I still receive an error message every time I access my email ["Login to server imap.secureserver.net with username ________ failed"]. I've updated my password multiple times but nothing seems to work. Any ideas on how to get this fixed since there is no customer service line to call?

Asked by Beddingfield Drugs, LLC 2 months ago

Can't send emails

Running TB 115.7.0 on an iMac. I've made no changes to any of the setting recently. Overnight it stopped being able to send messages. Instead I get this error message: "… (read more)

Running TB 115.7.0 on an iMac. I've made no changes to any of the setting recently. Overnight it stopped being able to send messages. Instead I get this error message:

"Sending of the message failed. An error occurred while sending mail. The mail server responded: Requested action not taken: mailbox unavailable Sender address is not allowed.. Please verify that your email address is correct in your account settings and try again."

I have checked my email address in account settings and I have checked my SMTP settings and all seems to be correct. What could have caused this sudden change in TB's behavior and what can I do to fix it?

Thanks, Ted

Asked by tharrso 2 months ago

Lost email contents

I am able to still search and easy view my emails and their contents. However, if I attempt to open the email the contents of the email are gone and in accessible. I ne… (read more)

I am able to still search and easy view my emails and their contents. However, if I attempt to open the email the contents of the email are gone and in accessible.

I need help fixing this issue as I am losing important correspondence.

Asked by Hal Kokes 2 months ago

Opening a saved email is slowly

Hi! I noticed this problem in my work environment. Clients TB 115.7 64bit (without addons) Os Win 10 22h2 full updated If I open a mail saved in the network or on the d… (read more)

Hi! I noticed this problem in my work environment. Clients TB 115.7 64bit (without addons) Os Win 10 22h2 full updated If I open a mail saved in the network or on the desktop and I open it with thunderbird closed it's open fast as I expect, but If I open it with thunderbird already open it is extremely slow, especially on low budget computers, but this behaviour is noticeable also on high end computers. There are some trick that I can do to avoid this? I've tried also to enable/disable the hardware acceleration if avaiable, without notice any improvement. The only way now to avoid this problem is to open the *.eml with another program if thunderbird is open. Thanks

Asked by Gio 3 months ago

Youtube playback keeps freezing

Hi, I have been quite satisfied with Firefox for a while, but these problems are ruining the experience for me. 1. The tabs keep refreshing when I switch apps or even whe… (read more)

Hi, I have been quite satisfied with Firefox for a while, but these problems are ruining the experience for me. 1. The tabs keep refreshing when I switch apps or even when I stay on the browser, just by changing tabs and leaving it open within the session. I usually open a lot of tabs, and this has nothing to do with the inactive ones. 2. I used to be able to play YouTube videos in the background or with my screen off on the Firefox browser on my Android phone without problem. But now the audio keeps pausing and doesn't continue to load, even closes itself after a few seconds of loading. Nothing i've done, including downloading the video playback fix addon, clearing cache, restarting phone and turning off and on data saving mode/background data permission, has fixed this problem.

Asked by funnyflute 3 months ago

Back Button reverses twice

When I use the back button, odds are that it goes back twice instead of just once in my history. This is especially problematic for websites like Reddit, where each discu… (read more)

When I use the back button, odds are that it goes back twice instead of just once in my history. This is especially problematic for websites like Reddit, where each discussion is a new page - but two pages ago isn't the reddit website at all!

Asked by lagunacrale 2 months ago

Last reply by aleksdgrifti 2 months ago

Poor performance after recent update.

After a recent update - maybe about a month ago (can't recall if there's been any updates since) -Thunderbird slowed down considerably. I didn't change anything with the… (read more)

After a recent update - maybe about a month ago (can't recall if there's been any updates since) -Thunderbird slowed down considerably. I didn't change anything with the configuration/accounts from before or after the update. Curiously, the same version of Thunderbird (115.7.0) runs fine on my Win10 surface pro tablet, but my Win8.1 desktop slowed down considerably after the update. Running Thunderbird with all extensions disabled doesn't make a difference in performance.

Asked by Bucko 2 months ago