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  • Archived

Thunderbird start up "Thunderbird has stopped working". SOLVED by setting Thunderbird in Windows 7 compatibility mode!

My problem is not a serious kind of stopping me work problem, just an annoying one. Almost every time I start Thunderbird from scratch at start up I get the message "Thun… (read more)

My problem is not a serious kind of stopping me work problem, just an annoying one. Almost every time I start Thunderbird from scratch at start up I get the message "Thunderbird has stopped working". But the annoying thing is that it has NOT stopped working and never does, I can simply delete the message and carry on just fine. I have never had any further problem!!! So, my question is how to stop the message pop up? I am working on a reasonably powerful quad core PC with adequate RAM running Windows 7 Pro. The only problem I have had lately is Firefox! After lots of quirky problems and trying lots to fix it I finally gave up and changed to Chrome!!!

Asked by vmpi 2 years ago

Last reply by vmpi 1 year ago

  • Archived

PR_CONNECT_RESET_ERROR

Site page that I have used for years is not loading. Keep getting this error message. Secure Connection Failed An error occurred during a connection to www.hamdata.com. … (read more)

Site page that I have used for years is not loading. Keep getting this error message.

Secure Connection Failed An error occurred during a connection to www.hamdata.com. PR_CONNECT_RESET_ERROR

The site is www.hamdata.com How do I fix this?

Thanks Jim [removed email from public]

Asked by Jim 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox is veeeery sluggy and does not loads facebook content

Since a couple of months I've noticed that my firefox has become veeeeer slow, and takes a lot of time to download facebook content, specially images. The page stalls for… (read more)

Since a couple of months I've noticed that my firefox has become veeeeer slow, and takes a lot of time to download facebook content, specially images. The page stalls forever and shows some empty areas with a small description like: "must be an image with people", but the content never loads, ant takes forever to navigate face book.

Any other browser works flawlessly and has no problems at all. The only one that cannot handle facebook is Firefox.

There's a way to solve this issue?

Asked by chombeaux 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

everytime I get an update it causes my internet browser to crash, how can I go back to before the update or make this thing stop crashing??????????????!!!!!!!!!!!!!

Every time firefox pushes to update my browser when I finally do it causes my browser to crash repeatedly. I can not do anything online. It's frustrating beyond words. ho… (read more)

Every time firefox pushes to update my browser when I finally do it causes my browser to crash repeatedly. I can not do anything online. It's frustrating beyond words. how can I delete the update and go back to when my browser was working right. Or how do you make it stop CRASHING??????!!!!!!!

Asked by hannahhill08 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

emails won't send

I have just bought a new PC and installed Windows 11. I have imported all the IMAP setting and all folders and emails have downloaded to Tunderbird but when I try to send… (read more)

I have just bought a new PC and installed Windows 11. I have imported all the IMAP setting and all folders and emails have downloaded to Tunderbird but when I try to send an email, I press Send, the send button greys out the email remains on screen and does not send.


Mail Provider: Fastmail Firewall: Windows Defender Anitvirus: None OS: Windows 11 Thunderbird version: 91.7.0 (64-bit)

Server name: smtp.fastmail.com Port 465 Authentication method: Normal password Connection Security: SSL/TLS

Asked by martin284 2 years ago

Last reply by martin284 1 year ago

  • Archived

Thunderbird mail on one account is all in frames

in Thunderbird I have several email accounts like [edited] @cox.com and [edited] @yahoo.net. on only one of these accounts all of the information is in frames. The other… (read more)

in Thunderbird I have several email accounts like [edited] @cox.com and [edited] @yahoo.net. on only one of these accounts all of the information is in frames. The other accounts work fine. BUT in one of the accounts all information appears in windows frames. How can I remove these red frames from all of my e mails in this one account?


/edited emails from public forum.

Asked by Charles Woodruff 1 year ago

Last reply by Toad-Hall 1 year ago

  • Archived

Firefox will not start, cursor blinks

Firefox recently stopped working. I tried uninstall/reinstall, removal (name change) of AppData\local\Mozilla, local low and remote folders before installing. All the s… (read more)

Firefox recently stopped working. I tried uninstall/reinstall, removal (name change) of AppData\local\Mozilla, local low and remote folders before installing. All the same result that when I click Firefox, the cursor will start to flicker, the program shows in the task manager but never starts. When the AppData folders were removed, new ones were not created.

The only to changes were that I was given temporary admin privilages on Avecto Privilage Guard and I installed Visual Studio 2022 - removed 2019 as well.

Asked by kolsen18 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Hotmail now forces me to reply or compose in a pop up new window

Since the latest update in Firefox, I am forced to compose new messages or reply or forward in a new window in Firefox, which I access with a pop-up window that appears o… (read more)

Since the latest update in Firefox, I am forced to compose new messages or reply or forward in a new window in Firefox, which I access with a pop-up window that appears on the page where I previously would simply respond. This is not happening in Edge and only started with the Mozilla 99 update.

Asked by bfg4 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

FF Window extends past monitor edge

When downloading files, FF opens a window to file manager. The window enables user to choose the download directory. But the window extends past the right side of the m… (read more)

When downloading files, FF opens a window to file manager. The window enables user to choose the download directory. But the window extends past the right side of the monitor, thus the "save" button is not displayed. Thus, files cannot be saved.

Asked by robgrune 2 years ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox Doesn't Open Properly on Linux Mint

I started using Linux Mint a few months ago, and since then have had issues with opening Firefox on startup. The attached image shows roughly what Firefox does the first … (read more)

I started using Linux Mint a few months ago, and since then have had issues with opening Firefox on startup. The attached image shows roughly what Firefox does the first time I try to open it after starting my computer. I usually have to close and re-open it 5-10 times before it will launch properly. At this point, I usually manually recover my previous session. Does anybody know of a potential fix to this problem? I have tried updating Firefox and have also tried uninstalling and reinstalling.

Asked by joshuamoler00 1 year ago

Last reply by Terry 1 year ago

  • Archived

Error code: ssl_error_no_cypher_overlap

I saw someone else who also had Windows 7 like I do ask about this error message, and the only answer was "Update Thunderbird." Just like me, he had Thunderbird 3.1.4. … (read more)

I saw someone else who also had Windows 7 like I do ask about this error message, and the only answer was "Update Thunderbird." Just like me, he had Thunderbird 3.1.4. There was no follow up saying it worked.

Will the current version of Thunderbird *run* under Win 7? Or not? Updating my OS on my primary PC is not an option. 98% of Thunderbird works just fine, the only issue I have is that I can't download images in emails. I'm afraid to upgrade, and break Thunderbird.

"If it ain't broke, don't fix it."

Yes, I have a Win 10 laptop, but it's too inconvenient to use it most of the time, so it stays in the box until I have something I *have* to use it for. That does not include daily email.

Asked by tpell 1 year ago

Last reply by Matt 1 year ago

  • Solved
  • Archived

Hyperlinks not working

I receive messages from the Guardian newspaper and LinkedIn and the hyperlinks do not work. I went to safe mode and still the same. The bar at the top is green, when I c… (read more)

I receive messages from the Guardian newspaper and LinkedIn and the hyperlinks do not work. I went to safe mode and still the same.

The bar at the top is green, when I click on a hyperlink it changes to a light grey. Firefox is set as my preferred browser.

Help or a solution would be very welcome.

Regards

Asked by pds1 2 years ago

Answered by Toad-Hall 1 year ago

  • Solved
  • Archived

Website log in form not showing (Firefox 99 on Linux)

Hi, I've upgraded to Firefox 99 (on Linux) and a website that works fine in Firefox 88 and Chromium 101 has stopped working for me - I can't get the log in form to show … (read more)

Hi,

I've upgraded to Firefox 99 (on Linux) and a website that works fine in Firefox 88 and Chromium 101 has stopped working for me - I can't get the log in form to show up.

This is in a standard window (as opposed to private) with all add ons disabled, Enhanced Tracking Protection switched off for the site and protection settings set to 'Custom' with everything switched off (and same with protection settings set to 'Standard').

The website is:

https://www.riverford.co.uk/

and then click on person icon in the top right corner.

I'm having similar problems with other websites, eg

https://www.ebi.ac.uk/interpro/

in a private window (but weirdly works fine in a standard window) - click on 'Example protein sequence' to fill in a sample sequence and then press 'Search'. In a standard window this works but in a private window the 'Search' button doesn't work. (If the search button does work for you, please delete the job afterwards by clicking on the rubbish bin/trashcan icon so as not waste their resources.)

Asked by Martin 1 year ago

Answered by Martin 1 year ago

  • Solved
  • Archived

Can't change "Place a copy in" section under "Copies & Folders"

I have setup my business office mail address with the owl extension. When I try to send an e-mail a error message pops up that Thunderbird couldn't put a copy into the se… (read more)

I have setup my business office mail address with the owl extension. When I try to send an e-mail a error message pops up that Thunderbird couldn't put a copy into the sent folder. So I wanted to place the copy only in the local sent folder, but the settings is grayed out and I can't change anything.

When I look at my personal microsoft mail with @outlook.de I can change everything and the setting is picked correctly out of the box

Asked by BierDav 1 year ago

Answered by BierDav 1 year ago

  • Archived

Troubleshoot requests that don't seem to complete

I am hitting a rare issue where some requests don't seem to complete (uploading files). Unsure if the issue is at network level or in the JS code of the website I am usi… (read more)

I am hitting a rare issue where some requests don't seem to complete (uploading files).

Unsure if the issue is at network level or in the JS code of the website I am using.

What is the best way to troubleshoot those requests that don't seem to complete?

In the Web Developer tools there's nothing under the Timing section.

Thanks

Asked by jerome.lacoste 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Print webpage enlarges 4x

When I try to print a webpage using Firefox, the page enlarges 4x and therefore I only get 1/4 of the webpage on an 8.5 x 11 sheet. If I change my browser to Chrome or I… (read more)

  • When I try to print a webpage using Firefox, the page enlarges 4x and therefore I only get 1/4 of the webpage on an 8.5 x 11 sheet. If I change my browser to Chrome or IE, it prints correctly. If I scroll to the bottom of the Firefox Print Dialog window and select "Print using system dialog" it also works correctly.
  • I have the zoom set to 100 and the Print Dialog paper size set to Letter, It is set to print to page width, I tried it with Scale 100 but it didn't help. I also went to about: config and checked that the paper size and scaling were set to 1.
  • The the picture of the Print Preview looks exactly like should be when printed, but when it is sent to the Lexmark S505 printer the size is too large.
Since I print 50-100 individual webpages a week, I cannot use Firefox if this can't be corrected.

Thanks, Randall Win7 Pro

Asked by ZZZRSC 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Account Prompt Glitch on FireFox Browser (See screenshot)

I previously had a firefox account signed into the browser, I removed it. I no longer wanted it attached. But since then, EVERY time I open settings, it is highlighted a… (read more)

I previously had a firefox account signed into the browser, I removed it. I no longer wanted it attached.

But since then, EVERY time I open settings, it is highlighted asking me to reconnect and resume syncing. I click "Remove account" multiple times, then a couple hours later its back! With the highlight prompt again.

I cleared the apps cache too. Any ideas? See image attached.

https://i.imgur.com/IfBmWE0.jpg

Asked by zach6 1 year ago

Last reply by zach6 1 year ago

  • Archived

Unable to connect to your IMAP server.

Thunderbird v. 91.8.1 MacOSX Monterey 12.3.1 I keep getting this error message. "Unable to connect to your IMAP server. You may have exceeded the maximum number of conne… (read more)

Thunderbird v. 91.8.1 MacOSX Monterey 12.3.1 I keep getting this error message. "Unable to connect to your IMAP server. You may have exceeded the maximum number of connections to this server. If so use the Advanced IMAP Server Settings dialog to reduce the number of cached connections" I have reduce the connections in 'Advanced' Server settings' to 1 but the problem persists. Can you advise please? Regards, Philip Bergman

Asked by Philip Bergman 1 year ago

Last reply by Stans 1 year ago

  • Archived

Firefox wont even launch immediately crashes every time

I downloaded Firefox a while ago and it would work and just a few hours ago I had completely restored my pc to see if it improves issues I had and speed, but the same iss… (read more)

I downloaded Firefox a while ago and it would work and just a few hours ago I had completely restored my pc to see if it improves issues I had and speed, but the same issues I was having with Firefox are still happening. When first downloaded it runs for maybe 2 seconds then crashes and if you try to re open it, you either cant or see it pop up in the task bar only to go away the next second like a flicker. I've deleted and redownloaded it already and I cant find the crash report on my pc even from the Win + R so I was wondering if anybody ever had an issue like this and how they fixed it.

Asked by killerbeanfan69 1 year ago

Last reply by cor-el 1 year ago