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Hello,

I have a new Cisco Webex Desk Camera that it's not working with Firefox (Flatpak on Fedora Silverblue 35).

lsusb: Bus 006 Device 004: ID 05a6:0023 Cisco Systems, Inc. Cisco Webex Desk Camera

https://mozilla.github.io/webrtc-landing/gum_test.html shows two cameras "Video Capture 4" and "Video Capture 5", none of them work, the page shows an error message: "AbortError: Starting videoinput failed".

The same website works in Chromium (also a Flatpak), which only sees "Video Capture 4 (05a6:0023)". "OBS Studio" is also able to use the camera. "Video Capture 5" is not available in Chromium and freezes the image in OBS Studio. I believe Video Capture 5 is the IR camera that is used in Windows Hello.

Would you be able to help me to get this camera supported, please?

I am unable to get into my Thunderbird email. I keep getting this error message:

error: platform version '91.7.0' is not compatible with minVersion > = 91.8.0 maxVersion < 91.8.0

I am able to get my email from my phone, but I have many very important emails in saved folders on Thunderbird that I need to get to.

I thought maybe I need to download Thunderbird again, but I am afraid I will lose all my saved emails. Is this correct?

Please advise.

Thank you!

The page I was on randomly crashed earlier today, and now every time I try to open another webpage, it crashes within 1-5 seconds of when I try to open it. I have tried restarting Firefox and running it in troubleshooting mode, neither of which helped. My Firefox version is up-to-date, and I have never had this issue before; I'm also not getting the "crash reporter" dialogue so I don't have access to information about the crashes, even through the Finder library. I'm not sure what's going on?

Hi, I have 3 gmail accounts and after my PC crashed I can't restore my emails at all. When I try it says "Incoming server already exists". Sometimes it says my Java is disconnected and I don't know how to check it. Please help, Kind regards, Nnick.

Hola, tengo un problema, Firefox ha dejado de cargar, da este mensaje "Couldn’t load XPCOM" he intentado hacer otro perfil, he borrado las carpetas he reinstalado... pero sigue dando el error. gracias.

Solucionado viendo un video en Youtube:, por alguna extraña razón, simplemente cambiando el nombre de Firefox.exe por firefox1.exe, carga y funciona a la perfección

Hello, I have a problem, Firefox has stopped loading, it gives this message "Couldn't load XPCOM" I have tried to make another profile, I have deleted the folders I have reinstalled... but it continues to give the error. Thank you.

on my Win10 64b system the FF browser keeps the tabs visible after the last 99.0.1 update. i didn't make any changes to the browser after that update that i can recall. thx!

Hi,

I seemed to try everything I found at the net, but since I updated to Mac OS Monterey, Chinese and other non Latin Charaters don't show up. It works with Chrome and Safari, What's the problem.

I look forward to you help asap.

Thanks, Carolyn

btw: can't upload screenshots  : (

while mail sent from Microsoft office outlook to thunderbird client user pc, attached file not received in thunderbird client. i have installed latest version of thunderbird and windows up to date.

Hi, I run windows 11 on my laptop. Whenever my laptop goes in sleep mode, all Firefox tabs closes automatically for no reason! and when I open it again a button appears saying (Restore old session) I need it Firefox to stay opened when the laptop goes to sleep. How can I fix that? Thanks in advance.

This is the issue: anytime I have firefox open, it is running between 16%-30% CPU usage (consequently running a train on my battery when not plugged in, and making the laptop fan go wild 100% of the time, reducing battery life from a normal of 2-3 hours to less than an hour). It doesn't matter if I disabled ALL addons/extensions, same issue; closed all tabs, issue persists; turned off "restore tabs after I close firefox", issue persists; cleared all but the last 2 months of browser history, issue persists; flipped all performance/use hardware acceleration settings on and off again, issue persists; loaded firefox in safe mode, issue persists. I've searched through all possible similar solutions given on these forums, and none of them have helped, I'm at my wits end here because chrome will not do anything near this on the same computer even with like a dozen tabs open.

I have firefox on multiple computers with windows 10, both laptop and desktop, and this issue is only occurring on a single laptop of mine with windows 10, a mobile i7 processor from 2018, 16gb ram, and a mobile nvidia 1050ti gpu, so it's not like this is an underpowered laptop. I keep my browser updated, my windows updated, my graphics drivers updated, and my addons/extensions updated regularly. This only started in the last few days and the only thing that changed was a windows update (minor not major), but again it's literally only firefox that is having this issue.

Hi,

I recently spent hours troubleshooting, reinstalling the browser + addons, editing profiles + themes, etc. and isolated the problem to the Firefox Color addon (v2.1.7).

When using the following custom theme the bookmarks toolbar does not show up, and the Extensions or Themes sections under settings do not work. Sync does not seem to work correctly too.

https://color.firefox.com/?theme=XQAAAAKHAQAAAAAAAABBqYhm849SC...

I believe this only started happening recently (within the past updates on or before 99.0.1).

Does anyone know if there's a bug in the recent Firefox update or if something else is the issue?

Thanks, HC

Hi,

I often need to repair my inbox because of emails having the wrong header connected to them. As I have understood these problems are due to a corrupt MSF-file. Why is the file being corrupted and what precautions can I make to prevent such corruption?

Kind regards, Erik Renberg

Firefox is unable to send the request at the startup, meaning it's just keep showing loading... and then opens the webpage after a couple of minutes. For example, if I open instagram.com: At the bottom it says, "sending request to www.instagram.com" and it stucks on that for some time as I'm not able to click anywhere in the webpage. And sometimes, it says, "transferring data from www.instagram.com" PC and the internet connection is fine. What could be the issue?

Firefox is unable to send the request at the startup, meaning it's just keep showing loading... and then opens the webpage after a couple of minutes. PC and the internet connection is fine. What could be the issue?

I have tried to Install Firefox Multiple Times. Firefox doesn't retrieve any pages when searched (Example:google.com). Even the Settings option is not opening. It is all blank Page.

Tried various options like Refresh, trouble shoot mode, Restarting, System Updates, Uninstalling Visual Studio, Changing Proxy. Nothing works. Kindly help on this solution.

Hello, Firefox has been getting worse with the latest updates to the browser. There are several websites I've attempted to visit that I received an error message when using Firefox, but opened without a problem with another browser. I am also having issues when trying to open attachments someone has sent to me in Outlook. I can read the email, but cannot open the attachments to the email. Are there any indications Firefox has been having these problems? If yes, are there fixes in the works?

Thank you, Marc

When I click on a "mailto" link, Firefox (my default browser) opens a new tab, then immediately close that tab without waiting for my to interact with it. No draft email is created. I see that other users have reported this behavior in the past, and I've tried the suggested remedies without success. Specifically, I ran Malwarebytes, and it found no threats. I then started Firefox (on the Mac) via the Option key (to start it without ad-ons), and that does not change the behavior. I'm on ver 99.0.1 of FF, which is up to date as of 4/20/2022 (today). My Mac OS is also up to date (ver 12.3.1). My Mac is a 2021 MacBookPro with the Apple M1 Pro chip. I use gmail. OTHER BROWSER (like Safari and Chrome) can open "mailto" links in a new tab in FF (which is my default browser, and used for mailto links) just fine! Here is an example of the URL that I see in a new FF tab opened via Chome: https://mail.google.com/mail/u/0/?fs=1&tf=cm&source=mailto&su=Cover+of+the+River+Journal&to=Steve+Mones%3Cstevenmones@optonline.net%3E Any help would be appreciated. - Thanks, Jim