• Archived

when i select firefox on my macit says file not found and I have to enter private browsing to get a search window.

I need to find a way to have firefox search to load from doc without error message saying file not found and having to select private browsing a second time. It is not he… (read more)

I need to find a way to have firefox search to load from doc without error message saying file not found and having to select private browsing a second time. It is not helpful when you ask a question and 90 or 2000 results come up. Calling your help center isn't designed for average users who do not understand and cannot follow directions that are not always clear. Please help me this error causes several extra steps each day.

Asked by oakrobur74 1 year ago

Last reply by OBW47 1 year ago

  • Archived

Can't view 3D models on different sites

Hello! I have a problem with uploading 3D models in Firefox on my ipad. It just doesn't upload and doesn't let me view 3D models on sketchfab (https://sketchfab.com/featu… (read more)

Hello! I have a problem with uploading 3D models in Firefox on my ipad. It just doesn't upload and doesn't let me view 3D models on sketchfab (https://sketchfab.com/features/free-3d-models)or other sites like this one (https://www.artec3d.com/3d-models). What can I do? Maybe there is some update that I need to install??

Asked by jennie5678 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Why doesn’t Duck Duck Go work in quick search on iOS?

Please help! I cannot get Duck Duck Go search engine to work in the address bar on iOS 14. If I try to search for anything, it takes me to the Duck Duck Go page and sear… (read more)

Please help! I cannot get Duck Duck Go search engine to work in the address bar on iOS 14. If I try to search for anything, it takes me to the Duck Duck Go page and searches for the word “search”, not what I wanted. You can see an example int attached screenshot. Any ideas what could be the solution?

Asked by richvar 1 year ago

Last reply by OBW47 1 year ago

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latest update PROBLEMS

Since the latest update 83.0, I have been having problems with very s l o w loading, my weather underground temperatures on my face page has been loading since Nov 19, an… (read more)

Since the latest update 83.0, I have been having problems with very s l o w loading, my weather underground temperatures on my face page has been loading since Nov 19, and still has not made it. Is anything being done or what do I do?? Thanks

Asked by Hombart 1 year ago

Last reply by Hombart 1 year ago

  • Archived

The sound of Cambridge lesiting

I am using Cambridge listening test on android the volume works very good but on iso it doesn’t work at all . I can’t hear any thing Please help me it’s necessary … (read more)

I am using Cambridge listening test on android the volume works very good but on iso it doesn’t work at all . I can’t hear any thing Please help me it’s necessary

Asked by dinakity25 1 year ago

Last reply by OBW47 1 year ago

  • Archived

iOS app--repeated crashes; all tabs lost

Last week I updated to iOS 15.0. For the first few days my Firefox app worked just fine, however over the last 24-36 hours or so it has been crashing with increasing freq… (read more)

Last week I updated to iOS 15.0. For the first few days my Firefox app worked just fine, however over the last 24-36 hours or so it has been crashing with increasing frequency. Earlier today, after a crash, I clicked 'okay' to restore the tabs and nothing came back. They're all gone.

Short of sifting through my history and trying to identify the tabs that were open on my phone, is there any way I can restore them?

Thanks for any help you can provide.

Asked by thomas.mulloy 7 months ago

Last reply by TyDraniu 7 months ago

  • Archived

Crashing constantly, and other issues

And just like that, my most important app is useless …. Current iOS, most recent update of Firefox for iOS/ iPhone. Constantly crashes, even on simple tasks like Google.c… (read more)

And just like that, my most important app is useless ….

Current iOS, most recent update of Firefox for iOS/ iPhone. Constantly crashes, even on simple tasks like Google.com. Starting on a new tab instead of my opened tabs is an issue, and if I try to refresh, the button move makes it almost impossible to do one-handed. Still, the last two issues are minor when the app isn’t stable enough to use.

I even had to resort to Safari (which I detest) to ask for help / plead for an update to correct.

Asked by t.edins 7 months ago

Last reply by Kiki 7 months ago

  • Archived

No ‘help’ in iOS menu

I just installed 3 or 4 Firefox extensions for the first time on my iPhone, and now I’m experiencing problems. I want to refresh Firefox back to factory. However, the ins… (read more)

I just installed 3 or 4 Firefox extensions for the first time on my iPhone, and now I’m experiencing problems. I want to refresh Firefox back to factory. However, the instructions I have found for how to do that all say to click on ‘help’ in the menu, and there is no ‘help’ in my menu.

1. Why is there no ‘help’? Is it not available for iOS? If it is available, how do I fix the fact that I don’t have it?

Asked by n.cherie.king 7 months ago

Last reply by n.cherie.king 7 months ago

  • Archived

Tabs in Firefox Daylight 38.1 won't reorder

Hi there, I'm running Firefox Daylight 38.1 on an iPad Pro 2 and for the last couple of weeks (October 18 2021) I haven't been able to reorder any open tabs in Firefox. … (read more)

Hi there, I'm running Firefox Daylight 38.1 on an iPad Pro 2 and for the last couple of weeks (October 18 2021) I haven't been able to reorder any open tabs in Firefox. Unless you close a tab it is frozen in place.

Is this a bug that anyone else is experiencing? Any suggestions?

Thanks.

Asked by sdavie3 7 months ago

Last reply by gpwidin 6 months ago

  • Archived

A webpage is slowing down your browser, what would you like to do? (Mac)

When I try to watch a video on a trusted site my computer freezes and the fans kick on over time. I can watch it on safari and google chrome with no problem. I have been … (read more)

When I try to watch a video on a trusted site my computer freezes and the fans kick on over time. I can watch it on safari and google chrome with no problem. I have been using this academic website for months and just recently all videos are unwatchable when using firefox. As soon as I click play activity monitor on mac shows that firefox is consuming 99% of my CPU. I have tried googling solutions and have been unsuccessful. Please help!

Asked by grantmaxwell32 1 year ago

Last reply by user2590334 1 year ago

  • Archived

webpage moves right to left: it's annoying

The webpage scrolls well vertically, but if I use my trackpad (macbook) the webpage moves from right to left. How do I make webpage static to scroll only vertically? … (read more)

The webpage scrolls well vertically, but if I use my trackpad (macbook) the webpage moves from right to left. How do I make webpage static to scroll only vertically?

Asked by onepercussive 1 year ago

Last reply by Eve 1 year ago

  • Archived

SIM card

In the upper left of my screen - there is a message stating. “No sim”. I know my SIM card is in my phone . I tried rebooting the phone as I have in the past but it is no… (read more)

In the upper left of my screen - there is a message stating. “No sim”. I know my SIM card is in my phone . I tried rebooting the phone as I have in the past but it is not doing any good! What can I do now ?

Asked by fnjfarmer9 1 year ago

Last reply by Seburo 1 year ago

  • Archived

Firefox for iOS

Firefox won’t open. When l click on the Mozilla tile l get a white screen with the Firefox logo. Rebooting doesn’t help, and don’t want to delete the app and redownload i… (read more)

Firefox won’t open. When l click on the Mozilla tile l get a white screen with the Firefox logo. Rebooting doesn’t help, and don’t want to delete the app and redownload it, because l don’t want to lose my bookmarks.

Asked by lsmarrero 1 year ago

Last reply by plausibel 1 year ago

  • Archived

question

hi. audio messages that I record from my APPLE iMac monoblock to the site https://vk.com / users can't hear me from the phone , they can hear me from the computer . what'… (read more)

hi. audio messages that I record from my APPLE iMac monoblock to the site https://vk.com / users can't hear me from the phone , they can hear me from the computer . what's the problem here ? and in other messengers - you can hear me perfectly .

Asked by rusinovmisha 1 year ago

Last reply by NoahSUMO 1 year ago