All Products Support Forum

Dear Madam or Sir,

since updating to Firefox 99, we are unable to view PDF files in Firefox, because we are unable to select how to handle PDF files in the settings, cf. 1.PNG We don’t have any enterprise policies enabled except for disabling updates, cf. 2.PNG. We tried disabling hardware acceleration, but it did not help, cf. 3.PNG We tried safe mode and an empty user profile, both to no avail.

This problem seems to be irrespective of the user profile because when I roam my user profile to a machine with FF 93 ESR, there is no issue and I can view PDFs in the browser.

Is there any suggestion how to return the built-in PDF viewer?

Thank you very much in advance!

Best regards

Victor

I can't open a particular site i watch in private. I refreshed browser; I gave permissions off and then on or enhanced tracking off then on and neither nor changed anything. The website help desk that i tried opening verified password asked which browser and still it wouldn't open when putting correct information password and user name in. Any suggestions? I didn't do anything different and thought it was the website but i'm member and nothing's changed on their end.

An example of the problem: Firefox does not rnder the page https://www.ebay.co.uk/itm/164957094349?_trkparms=amclksrc%3DITM%26aid%3D1110013%26algo%3DHOMESPLICE.SIMRXI%26ao%3D1%26asc%3D238391%26meid%3D7ab2984ab89c490d9d19c64154175f61%26pid%3D101195%26rk%3D5%26rkt%3D24%26sd%3D402300560285%26itm%3D164957094349%26pmt%3D1%26noa%3D0%26pg%3D2047675%26algv%3DSimplAMLv5PairwiseWebNoToraCoCoViewsNoHighIdfOrSortByFinalScoreBlenderWithPromotedViewItems%26brand%3DUnbranded&_trksid=p2047675.c101195.m1851&amdata=cksum%3A1649570943497ab2984ab89c490d9d19c64154175f61%7Cenc%3AAQAGAAABQJxAynw2%252BiqzPDrRSEdA1OtGPHECjXiPIHTAGGaFXyfAhhOOcI0evIqLAV5dzxfkWlXm6ww1t0P09GMtcbSuFZjf5HidAoI3BLEE5q9IzcpZf1TZn1%252BLTOgqc1OD9sLjUiICuetx8VnxmROZ45L3noIgk65aQJuCoPA0d32OWfO52LE5XKsl22M11N9hzVfwHgluh%252F5HKiKhVl5Tsx0wb0b0dE30VWGeE6KisowiOj70Bzel9x4sBW7H8CN3vmNB2XZxJ3WwTx5I56fEAax5jK2zMEYDr0au%252Fk%252FCwLpDP%252BFvJPj2%252BRIxUzguSZgC5le17lkTY6CuGTF9xYRefAzw8ks%252FtcGsNkPKFb7ZfNXkOLe1k28NQbsvOuhPVcLk1pb3Joal6Ssw3egfQv4HF3D4vL6v6k1xWnbVepvH8lGXPENE%7Campid%3APL_CLK%7Cclp%3A2047675&epid=23034767275

properly. A lot of the text comes out in very narrow columns. The problem happens quite often on eBay. Chrome does render it properly. Could you please look into this? Thanks, Jon

Hi,Why is download showing up on nearly all sites I go to & HOW do I get rid of it permantently I can close it by hitting the X beside the Download,but it Should not be there Thanks Darryl

Amazon 'Look Inside' pop-up does not work with FF as I've configured FF. Iv'e included a screen snip.

I've unchecked block pop-ups but still the 'Look Inside' doesn't work.

The menu in selected websites do not show typical icons. I only see words and they are in large font; the words run over each other. (Please see attached screenshot for one website.) This issue renders functionality of the website inoperable. This issue happens to about 40-50% of the websites I interact with.

For the same website in Chrome, this issue does not occur.

How to fix this in Firefox? Thank you.

Regardless of what I have tried i still have:

Cookies and Site Data Your stored cookies, site data, and cache are currently using 218 kB of disk space.

Iam using: History Firefox will Firefox will remember your browsing, download, form, and search history. Always use private browsing mode

Firefox is u to date I have restarted ....

Thank you for help - Nicolas

Hello, I am French but I try to write in English... When I launch Firefox, I know it will ask for my main password. This is what I need, me for I activated "Sync" (to synchronize my profile on PC and Android). My problem is not "how to prevent Firefox to ask for my main password" (many people ask for that on the net). It is "how to prevent Firefox to wait about 30 seconds before asking for my main password".

I did read only one thread about the trouble I encounter each time I launch Firefox but I gess many people experiment the same thing. https://support.mozilla.org/en-US/questions/1312988 (you can see the source is a very good one :-) ) I entirely agree with the author, who wrote :

"The delay in the master password prompt is up to 20 seconds and is so annoying, it just gets in the way when you are trying to work."

So, you launch Firefox, you look for one of your bookmarks to click on it but then, Firefox stops your action and a window asks your password. Worse : you are typing words in the adress bar and after some seconds you discover that you were typing the last words in the password pop-up window. Awfull ! You can then 1/ grumble and type your password 2/ grumble an press the Escape key

I use sometimes Seamonkey, that asks for the main password within the second you click its shortcut on Windows desktop. An excellent solution ! But after that, I notice that Seamonkey does not have a Sync function (and Firefox asks for the main password 20 or 30 seconds after opening only if Sync is activated).

To sum up, it would be great if Mozilla / Sync could remove the delay before asking for the main password, even if it has to ask for it right after clicking on the desktop shortcut. Thanks for any advice, Michel

I want to be able to close Firefox and have all cookies and site data removed - but I want to keep my history.

Checking the box to do just this in 'Privacy & Security' will delete cookies when I close Firefox - but all the site data remains. Under 'History' I have 'use custom settings' enabled, as well as 'remember browsing and download history'. I've tried various permutations of this, but can't get it to do what Firefox says it will.

Being able to do this is one of the main reason I want to use Firefox, but it doesn't seem to work. I have to manually delete both cookies and site data.

Any suggestions to try to delete cookies and site data when Firefox closes, but remember history?

FredMcD you asked if I could post a link to the Map . . this is the link to the page that has the map. Normally it would simply pop up as Elk Grove Village as that is the website this is in, but it does not and I can not enter the name of the city in the box provided. The map is at the bottom of this page.

https://www.elkgrove.org/i-want-to/contact-the-village

I am trying to use a new HP Spectre laptop which will be my all purpose home computer. I selected Firefox Browser as the default browser but I don't believe it has ever come up as my browser. It is loaded among many other apps (?). I used to call them programs (?). I get Edge, Chrome, Bing, and others, none of which I want or ask for. They just seem to appear randomly.