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I can't disable the firefox.pdf "app".

Emails with .PDF attachments have the Firefox logo on them and are opened by the Firefox.PDF "app". I want it totally disabled. I don't want to ever see it again. I h… (read more)

Emails with .PDF attachments have the Firefox logo on them and are opened by the Firefox.PDF "app". I want it totally disabled. I don't want to ever see it again. I have wasted two hours trying to figure out how to just use Adobe .PDF.

For downloads I have made the selection to use Adobe.PDF. That works.

Any help would be appreciated.

Asked by twotinears 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

  • Archived

HTML Not Loading Correctly

One page of a web site does not load the HTMl correctly. It loads using MS Edge. I tried trouble shoot mode and turning off the graphics accelerator. Any other suggesti… (read more)

One page of a web site does not load the HTMl correctly. It loads using MS Edge. I tried trouble shoot mode and turning off the graphics accelerator. Any other suggestions?

Asked by p.horton 1 year ago

Last reply by Paul 1 year ago

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clearing cookies on close

I have 98.0.2 running. I have selected delete cookies and site data on close, but for the past couple of weeks I have noticed that it is not clearing cookies. I am runnin… (read more)

I have 98.0.2 running. I have selected delete cookies and site data on close, but for the past couple of weeks I have noticed that it is not clearing cookies. I am running no add-ons and I am not running in private browsing. This has worked previously.

Asked by lilbobbyd 1 year ago

Last reply by lilbobbyd 1 year ago

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Browser management

In settings in the box just above general. I have a message that reads "Your browser is being managed by your organization." This is a private computer, so I am wondering… (read more)

In settings in the box just above general. I have a message that reads "Your browser is being managed by your organization." This is a private computer, so I am wondering is firefox the organization managing my browser? I ask this question because just under general in startup I am supposed to have the option to "open previous windows and tabs" but I am unable to select that option. I thought the first issue may be keeping me from changing the setting. attached is a screenshot showing both boxes.

Thank you Robin

Asked by rpep63 1 year ago

Last reply by TyDraniu 1 year ago

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Primary Password

I literally just created a Primary Password for my account. It worked fine a few times and now it is not working. It says it is incorrect.I saved it in my notes with all … (read more)

I literally just created a Primary Password for my account. It worked fine a few times and now it is not working. It says it is incorrect.I saved it in my notes with all of my other passwords before creating it, and even copying and pasting it does not work. I don't understand how it worked 5 minutes ago and now it does not. I don't want to reset it and lose all my saved passwords.

Asked by ShannonFoFannon 1 year ago

Last reply by cor-el 1 year ago

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Where is Volunteer Sign-up ?

Was inspired to follow the volunteer link. Would like to contribute my extensive tech knowledge and (English) writing and editing skills in your help articles. Coordina… (read more)

Was inspired to follow the volunteer link. Would like to contribute my extensive tech knowledge and (English) writing and editing skills in your help articles. Coordinating Korean translations with my life partner is also a possibility as it could help me learn their language more quickly.

Step one says to sign up, but not finding the link for that, or for orientation videos noted in step 2.

Please help me help Mozilla! :-).

I'm overdue to give something back to this vital community!

in peace, "AArexx" Aaron Ruscetta FLOSS Evangelist and friend of Atlanta Linux Enthusiasts

Asked by arxion 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Automatic download is TERRIBLE

Why why why why is FF forcing download of pdf files? It is a horrible problem for me. Especially because I am a university prof and, in the classroom, constantly display… (read more)

Why why why why is FF forcing download of pdf files? It is a horrible problem for me.

Especially because I am a university prof and, in the classroom, constantly display (my own!) files from the course management system on the classroom devices. I DO NOT WANT MY FILES SAVED ONTO THE (PUBLIC) CLASSROOM DEVICE. Never mind multiple copies as it will download EACH AND EVERY TIME I open it.

I have been looking everywhere for a solution or a way to disable this feature, there seems to be no such option but I am seeing a lot of posts from people who object to this as much as I do.

After many many years of loyally using FF and a paid subscriber to some Mozilla services, I am afraid I am going to have to give up using FF is this isn't fixed NOW.

Asked by natalieboisvert 1 year ago

Last reply by FredMcD 1 year ago

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www.cbdlifelink.com won't load. Mobile Firefox works, all other browsers work

The site www.cbdlifelink.com won't load. seems to be only the home page from what i can tell. Mobile Firefox works, all other browsers work. The hosting company can't f… (read more)

The site www.cbdlifelink.com won't load. seems to be only the home page from what i can tell. Mobile Firefox works, all other browsers work. The hosting company can't figure it out, they told me to try Mozilla support. It tries, shows the title of the page, but won't load.|

Any help would be appreciated.  thank you

Asked by Rigby Smith 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Help keeps mentioning a "shield" to the left of the address bar. I don't see one. Why?

Help continuously mentions something about clicking a "shield" to the left of the address bar, yet my up to date Firefox shows no "shield" anywhere i can find. Has an upd… (read more)

Help continuously mentions something about clicking a "shield" to the left of the address bar, yet my up to date Firefox shows no "shield" anywhere i can find. Has an update obviated the need for it, and if so, do we have updated help files to reflect the new control for security, vpn and cookie usage?

Asked by MaxTrax 1 year ago

Last reply by Terry 1 year ago

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Why will Spellchecker only correct ONE word?

So I'm running British English. Spellchecker underlines all the incorrect words in red, and I can then right-click and correct ONE word. However once I have corrected the… (read more)

So I'm running British English. Spellchecker underlines all the incorrect words in red, and I can then right-click and correct ONE word. However once I have corrected the first word, all the remaining red disappears, and I can nolonger rightclick on incorrect words to correct them.

If I then click spellcheck off, and then on again, it will remark the remaining incorrect words, and I can again correct ONE word.

Asked by dpoc07 1 year ago

Last reply by dpoc07 1 year ago

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In firefox, when composing an email I can not attach a file or two that comes from within a .ZIP

This just started happening and I'm not sure why. I access my email via a browser. When i compose an email If I have a .ZIP file that contains a bunch of files. If I wa… (read more)

This just started happening and I'm not sure why.

I access my email via a browser. When i compose an email If I have a .ZIP file that contains a bunch of files. If I want to attach say file # 6 and File # 7 to the email I am composing I would open windows explorer, traverse to the ZIP file location and click on it so it opens in windows Explorer. Then I'd highlight the one or two files I wanted and I'd drag them to the email.

This would typically attach the the files but it no long works - I have a feeling it may be due to windows 98 I hear you guys changed (fixed) how files are processed.

This is awful I now must extract those files to hard disk (of if there's another contained ZIP file within its even more extracting) - I'll this makes so much work and if I forget to delete all the files I execrated I'll run out of space.

Is there I setting that I can set to make it work the way it used to - I don't want to learn another browser but this change has killed my poductivity

Asked by capatosta 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

can I disbale cwertain password in sync to Android?

I have FFx synced across 3 computers and a cell. One is a laptop and it is well secured should it walk. But even though the cell is fingerprint secured, I'd like to be ab… (read more)

I have FFx synced across 3 computers and a cell. One is a laptop and it is well secured should it walk. But even though the cell is fingerprint secured, I'd like to be able to disable a few passwords. Can that be done just on the cell leaving the computers intact?

Asked by metropical 1 year ago

Last reply by Paul 1 year ago

  • Archived

Text gets highlighted when pausing/resuming a video on YouTube.

Hello guys, the problem is that even the tiniest courser movement while clinking on a video to pause/resume results in highlighting a big section of the page. Drag and Dr… (read more)

Hello guys, the problem is that even the tiniest courser movement while clinking on a video to pause/resume results in highlighting a big section of the page. Drag and Drop works fine anywhere else on the page, but as soon as you hover over the video player, every click triggers Drag and Drop without reason. The country label on the left cover above the YouTube logo is a good indication for this problem.

I would very much appreciate your help!

Asked by andyspitze56 1 year ago

Last reply by andyspitze56 1 year ago