All Products Support Forum

I entered a product # on a website, but was not found. I then used a different computer and different browser, it worked. Also, ipad worked. I've been using Firefox for years, with Ubuntu

Emails with .PDF attachments have the Firefox logo on them and are opened by the Firefox.PDF "app". I want it totally disabled. I don't want to ever see it again. I have wasted two hours trying to figure out how to just use Adobe .PDF.

For downloads I have made the selection to use Adobe.PDF. That works.

Any help would be appreciated.

I am running WikiSpecies on Ubuntu Firefox 64-bit v. 98.0.2.

I used to be able to display a collection of unused files with the used ones but showing a red color indicating that the file was unused (because noone had entered anything other than the file name).

Now, however, ALL files in a directory (e. g., see https://species.wikimedia.org/wiki/Craspedophorus) are shown with the same color, whether they include additional implementation details or not.

Would it be possible for you to restore the "unused" color of empty files? It is bothersome for me to open EVERY file, empty or not, in a directory just to find that most or all of them never have been implemented. Adding a special color -- or other distinctive display -- to unimplemented files would save me a great deal of time.

I am attaching a picture of a typical unimplemented file.

For years I have used Morning Coffee to bring up the news sites that I want to see. Recently, when trying to access oann.com. I get the following message: write tcp 10.239.110.174:38329: write: connection timed out

I tried accessing oann.com using Bing and it worked perfectly.

Are you boycotting One American News?

It only disappeared briefly - I found it as the first item under the Bookmarks dropdown menu (see uploaded image). How do I get them back where they used to be, i.e. on the right, below the URL/search box. Many thanks to fellow Firefoxers.

I Can't open my company website using Firefox. Works perfectly with Chrome and Safari.

Firefox takes me to an outdated single page - nothing like my website. No such issue with Chrome or Safari

bold text Please suggest a cause or cure? The attached file is a simple example after just uninstalling and downloading again. Local tech person suggested an earlier update received an error in a bit somewhere and new installation would fix - but that's not working.

Why TF do you keep introducing small small updates and irritating us by keeping on asking us to update update update update update. WHO CARES A S++T whether you changed a comma to a semi colon? Why can't you just intro some larger updates say ONCE A MONTH ????

Hi,

I am having a problem accessing pages (or popups, I'm not sure) on certain pages.

When I log into specific sites (e.g. Lightspeed, GoDaddy or Shopify) I have a problem opening certain areas. One of the obvious and annoying ones is when I try to access the Live Chat on Lightspeed. The chat is never available for me even though it is 24/7 (see image below showing chat unavailable), but I can access it if I log in on a New Private Window or use a different browser (see second image below, showing chat available).

Is this an easy fix? I tried adding the sites as exceptions but it made no difference, I am obviously missing something.

Thanks for your help. Samantha

bold textagain I attempted to sign in and you sent me a code to my email I then entered said code and was still unable to sign in and it is any loop and will not even let me get out of that screen

I attempted to install a router but Mozilla sent a caution message that the brand (Net Gear) was insecure. Which brands are secure routers?>I have a Mac Book Air purchased a few months ago and have never had internet at home. This is first attempt. Thanks.

I'm not entirely sure what's happened, but I can describe it. My Macbook Air crashed for reasons unknown, and upon rebooting it, I attempted to open Firefox, but was met with the message "A copy of firefox is already open". I found some old guide on using Terminal to discover two different profiles for Firefox. After restarting my computer, I accessed my Firefox tabs from before, but now when I open links from my email account, they default to opening up a new Firefox window, one where it seems my bookmarks don't exist. How do I remove the second profile without losing my bookmarks?

I regularly use the PrintFriendly website to create and download PDFs. In the past, I have always been able to choose where I download the files to on my Windows 10 PC. Recently, I have been unable to do so -- the files are always downloaded to the Downloads folder. I have set my browser to "Always ask" (see picture), but that doesn't make any difference. Is there something else that I need to do? Thank you!

Running 98.02, Windows 10. Firefox keeps opening without all my tabs and other personalized information. Just a single tab or maybe 2 that have nothing to do with me. If I go to about:profiles, one of the profiles listed will (so far) have my lost information. When I recovered the first time, I quickly created a profile if the current, good configuration. However, now when the problem recurs and I go back to that profile I created, Firefox is once again a single tab of a URL I've never seen. I'm afraid I will lose everything!

BTW the first symptom was that when I clicked on a link in email (Outlook 2021), the link opened in a new Firefox window, not a new tab of the current window. This, despite telling Firefox not to do that in Settings and checking about:configuration to make sure it would not occur.

-Rick Exner

Hello,

after installing 98.01 recently a tab was opened that informed about a feature for Firefox installations on smartphones: the site said that it is possible to continue my work where I stopped before, including open tabs, bookmarks etc.

I don't have a smartphone - I only use firefox on my notebook. Since I'm considering to buy a new notebook in the upcoming weeks I ask myself how it is possible to migrate my current firefox installastion to a new notebook. Especially I'd like to have all my open tabs, bookmarks and cookies back after having installed firefox on the new notebook.

How can I do this? GreetZ and thanks a lot in advance!

Alien