Showing questions tagged: Show all questions
  • Solved
  • Archived

On my financial websites gains are always displayed in green and losses in red; in ff now they are displayed only in black.

On financial websites investment gains are displayed in green and losses in red. However, very recently the numbers are only displayed in black. Also, sometimes numbers a… (read more)

On financial websites investment gains are displayed in green and losses in red. However, very recently the numbers are only displayed in black. Also, sometimes numbers are not displayed at all or only partially. This started within the last month. I should add that in Chrome this problem does not occur.

Asked by slschmiss 6 months ago

Answered by slschmiss 6 months ago

  • Archived

Browser themes

Since the latest update my screen comes up black background with white writing (DARK theme). Even changing theme and saving, bookmarks, history etc still have black backg… (read more)

Since the latest update my screen comes up black background with white writing (DARK theme). Even changing theme and saving, bookmarks, history etc still have black background. If I shut FF and restart it, everything defaults to DARK theme. Hard to read and annoying. Is this a bug or how can I change permanently? Regards, Richard Ferguson.

Asked by fergus0n 6 months ago

Last reply by Terry 6 months ago

  • Archived

History is remembered on Pocket when Never Remeber History is enabled

I sign into FF. I have "Never remember History" selected in my settings, and I'm running is Strict Privacy mode, but every time I open a tab and the Pocket page appears… (read more)

I sign into FF. I have "Never remember History" selected in my settings, and I'm running is Strict Privacy mode, but every time I open a tab and the Pocket page appears - at the top of the page are icons of some sites I have visited in the past. How can that be disabled so History is not remembered ?

Asked by eba212 6 months ago

Last reply by Angel 6 months ago

  • Archived

Page wont show google analytics

I have to use a specific page for work and the users have a google analytics monitor on their control panel. Even if I have deletes cookies on all pages related to the co… (read more)

I have to use a specific page for work and the users have a google analytics monitor on their control panel. Even if I have deletes cookies on all pages related to the control panel it still wont show. I have even reset firefox, but it still won't show up.

If I use incognito browser it comes up, but when using my regular firefox it is still stuck on the old page (as my old profil picture shows up). I've even deleted everything, but still stuck on old page.

Asked by Anki86 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Colors for words and pages is hard to read

How to contact by phone someone to help me change the page color and color of fonts so I can read information easier. I have tried to do this myself, but have had no luc… (read more)

How to contact by phone someone to help me change the page color and color of fonts so I can read information easier. I have tried to do this myself, but have had no luck in correcting the problem. This problem happened with the last update.

Asked by elainepittman 6 months ago

Last reply by Terry 6 months ago

  • Solved
  • Archived

Saved history

Copy history is saved after closing firefox and reopening. Reboot windows pc is the only way to purge cached content. Dell PC windows 10 64 bit Firefox 96.0.3 (64-bit) An… (read more)

Copy history is saved after closing firefox and reopening. Reboot windows pc is the only way to purge cached content.

Dell PC windows 10 64 bit

Firefox 96.0.3 (64-bit)

Any information copied is saved after manually "clearing Data" Close firefox and reopen "Ctrl V" in search bar and information reappears.

Asked by mitchpersaud 6 months ago

Answered by FredMcD 6 months ago

  • Archived

Page fails to open

Fred McD, Still need help on opening is still looking, fails to open past, want to always start new. Fred, Yes, still happens, but I am quite a novice, I go "Open Applica… (read more)

Fred McD, Still need help on opening is still looking, fails to open past, want to always start new. Fred, Yes, still happens, but I am quite a novice, I go "Open Application Menu, Help, More Trouble Shooting Information, Application Basics Screen, Drop to Profile Folder, Click Open Folder, that shows: C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\bdimqdg0.default-1417238009710-1576036826344 See some Jasonlz4 and other JASON files, but what exactly do I delete. some are old some from today. this Fierfox ver. 96.0.3 (64Bit). I did get the bookmarks in from a file I saved, not the html,, but that may have been when this started, can't remember. I see theAddon.startup. jason.lzl4 and several others, but what can I safely delete??? Jim Euler

Asked by JJEULER 6 months ago

Last reply by FredMcD 6 months ago

  • Archived

Restore on bootup looses windows

Noticed recently firefox looses windows on startup. Set to restore on bootup, but quite frequently Firefox looses a whole window, each with several panes. eg I'm lazy and… (read more)

Noticed recently firefox looses windows on startup. Set to restore on bootup, but quite frequently Firefox looses a whole window, each with several panes. eg I'm lazy and will have an ebay window, each pane different, watchlist and others with items I'm looking to buy, saves me ticking all the little boxes. Another window might be nas boxes, each pane being a nas box. Then a general window fo bowsing news etc. Noticed on startup a whole window vanishes with all its panes. Not an accidental click on close window, since get a warning if I do that because of multiple panes.

Asked by kenwden 6 months ago

Last reply by FredMcD 6 months ago

  • Archived

Incorrect keyboard mapping in Youtube

I recently disabled a couple of extensions that could be used to download video etc from Youtube. I believe the extensions were Easy Youtube Video Downloader Express and… (read more)

I recently disabled a couple of extensions that could be used to download video etc from Youtube. I believe the extensions were Easy Youtube Video Downloader Express and Video DownloadHelper.

Since disabling the extensions the keyboard shortcuts that you can use in Youtube to control video playback no longer work and functions e.g. sound levels that could be adjusted by using the mouse cursor also fail to work. It seems to me that the keyboard and mouse mapping has gone wrong for Youtube but it is fine for all other websites.

I do not get any error messages, just an inability to control video or sound using the keyboard or mouse.

As Youtube works fine with other browers I performed a complete reset of Firefox, version 96.0.3, as I thought that that would reset any error that might have occured when the extensions were disabled. I have reinstated 3 other extensions but at this time have not installed the Youtube ones again.

The keyboard mapping and mouse cursor problems still exist when I try use use Youtube through my now reset copy of Firefox.

Please could anyone offer a solution that would get my keyboard working correctly again with Youtube through Firefox?

Nigel

Asked by demufounder 6 months ago

Last reply by demufounder 6 months ago

  • Archived

Constant crashing since last update (96.0.3)

Hello. Since the last update 96.0.3 on windows 10 64 bit, firefox constantly crashes seemingly at random. Well not so random as it seems to be linked to opening a new tab… (read more)

Hello. Since the last update 96.0.3 on windows 10 64 bit, firefox constantly crashes seemingly at random. Well not so random as it seems to be linked to opening a new tab. Another constant is after crashing and opening firefox again it says it could not restore my previous session.

Asked by pablopa999 6 months ago

Last reply by jonzn4SUSE 6 months ago

  • Archived

Firefox 96.0.3 (64-bit) - Problem loading Facebook-Marketplace and the product images.

For a considerable period of time now Firefox would seem to continue to have problems being able to load Facebook - Marketplace product images. All other browsers I use t… (read more)

For a considerable period of time now Firefox would seem to continue to have problems being able to load Facebook - Marketplace product images. All other browsers I use to access Facebook - Marketplace have no problems at all. Firefox is now getting to point that I can no longer use it as my number one browser, which is very sad indeed.

Asked by John 6 months ago

Last reply by Terry 6 months ago

  • Archived

Firefox trying to load past pages, tabs says may be problem, when I open.

Dear Team Volunteer, Loaded Firefox Ver. 93.0.3 (64Bit) onto a rebuilt machine, using Windows 10 64bit, but often upon loading it tries, often unsuccessfully, to load pas… (read more)

Dear Team Volunteer,

Loaded Firefox Ver. 93.0.3 (64Bit) onto a rebuilt machine, using Windows 10 64bit, but often upon loading it tries, often unsuccessfully, to load past pages instead of my home page. What's up?? Why is it trying to remember, a setting I have accidentally turned on? Removing previous tabs lets me start new. Did not do this on old machine, unless power or I shut down by accident.

James

Asked by JJEULER 6 months ago

Last reply by FredMcD 6 months ago

  • Archived

download issue

All of a sudden I can't download dropbox files sent to me by others. I can download them on other browsers, however. Has a setting changed for me on my mozilla browser? I… (read more)

All of a sudden I can't download dropbox files sent to me by others. I can download them on other browsers, however. Has a setting changed for me on my mozilla browser? It's never been a problem. Is it a settings issue?

Asked by JerryGord 6 months ago

Last reply by FredMcD 6 months ago

  • Archived

Ebay - Payapl

Hi, I am using the latest version of Firefox 96.03 but I am having difficulty completing eBay purchases. I have not had this problem until recently, I click on pay using … (read more)

Hi, I am using the latest version of Firefox 96.03 but I am having difficulty completing eBay purchases. I have not had this problem until recently, I click on pay using Paypal, then click on pay now which like always opens a smaller window that would usually take you to PayPal but for whatever reason, this is not happening? I have had to use a competitor's browser to complete Noticed this first yesterday and again just now. Are there any known issues?

Asked by andy_robos 6 months ago

Last reply by FredMcD 6 months ago

  • Solved
  • Archived

Win OS upgrade - how to preserve Firefox settings?

I intend to upgrade my desktop PC from Win 8.1 to Win 10 soon due to Microsoft discontinuing support for 8.1 next January and I want to know how to preserve all my curren… (read more)

I intend to upgrade my desktop PC from Win 8.1 to Win 10 soon due to Microsoft discontinuing support for 8.1 next January and I want to know how to preserve all my current settings in Firefox (including saved Pocket articles). Also, does anyone know for certain whether or not Firefox will be automatically migrated to Win 10 in the upgrade? (If it does, maybe that will answer my first question?)

Asked by Hobsknob46 6 months ago

Answered by cor-el 6 months ago

I've recently updated FF and now I find that I can't logon to several established websites that were working before the update. I'm now at version 97.0.

Do I need to "undo" the update so I can log onto my established websites? I am using Blur to help fill in the requested login values. But most of the time, I get circul… (read more)

Do I need to "undo" the update so I can log onto my established websites? I am using Blur to help fill in the requested login values. But most of the time, I get circular fixes by the website, that after doing the reset of passwords, etc., still won't work. This is causing much frustration. Please respond asap.

Asked by wwplyr 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago