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Privacy

Hello, I am using Firefox on my personal laptop, and i have added DuckDuckGo extension to it recently. Later I found out that in my office system, Firefox has also a Duck… (read more)

Hello,

I am using Firefox on my personal laptop, and i have added DuckDuckGo extension to it recently. Later I found out that in my office system, Firefox has also a DuckDuckGo extension, added to it automatically.

How is that possible?? Please let me know

Thanks

Asked by p68097103 3 months ago

Last reply by p68097103 3 months ago

Unable to log into my Saxo bank account since last Firefox update

Hi, since the last Firefox update I am unable to log into my SAXO account. I get a black screen with a message Log in Error: a technical error has occurred while logging … (read more)

Hi, since the last Firefox update I am unable to log into my SAXO account. I get a black screen with a message Log in Error: a technical error has occurred while logging in, please try again in a moment. I have reported this to the bank and they me to use Google Chrome instead, they think Firefox has become incompatible, missing software functionality etc. I prefer Firefox. Can you help please.

Asked by Sweetcorn4711 3 months ago

Last reply by FredMcD 3 months ago

firefox on task manager

Isn't there some way I don't always have to delete firefox at least ten times on task manager in order to play pch.com/lotto. It really slows down my computer by not del… (read more)

Isn't there some way I don't always have to delete firefox at least ten times on task manager in order to play pch.com/lotto. It really slows down my computer by not deleting firefox because it really loads up my computer.

Asked by nelva69 3 months ago

Last reply by FredMcD 3 months ago

Firefox trying to load past pages, tabs says may be problem, when I open.

Dear Team Volunteer, Loaded Firefox Ver. 93.0.3 (64Bit) onto a rebuilt machine, using Windows 10 64bit, but often upon loading it tries, often unsuccessfully, to load pas… (read more)

Dear Team Volunteer,

Loaded Firefox Ver. 93.0.3 (64Bit) onto a rebuilt machine, using Windows 10 64bit, but often upon loading it tries, often unsuccessfully, to load past pages instead of my home page. What's up?? Why is it trying to remember, a setting I have accidentally turned on? Removing previous tabs lets me start new. Did not do this on old machine, unless power or I shut down by accident.

James

Asked by JJEULER 3 months ago

Last reply by FredMcD 3 months ago

Prevent help/chat graphic icon from appearing on webpage

Greetings... I've encountered some websites that include a small graphic icon that appears to the side, usually at the 4 or 5 o'clock position, and remains stationary whe… (read more)

Greetings...

I've encountered some websites that include a small graphic icon that appears to the side, usually at the 4 or 5 o'clock position, and remains stationary when the the webpage is scrolled. Customarily, the graphic icon leads to either a help feature or a chat feature when selected.

Unfortunately, this small graphic icon is intrusive and appears in any screen captures of the webpage on which it appears. Is there any way within Firefox that I can disable this graphic icon from appearing when I access the website?

I've tried selecting the graphic icon to see if there was an option to disable it from appearing, but no such option was available.

Please advise. Thank you!

Asked by Ted Benjeski 3 months ago

Last reply by FredMcD 3 months ago

Intel I9 Quadro T2000 and twitch or youtube stutters (95 or beta 96)

I love Firefox and i cannot fix that issue, for the time being, i do read video (youtube, twitch or anything else) from another browser but i don't know how to fix that i… (read more)

I love Firefox and i cannot fix that issue, for the time being, i do read video (youtube, twitch or anything else) from another browser but i don't know how to fix that issue.

Tried with/without hardware acceleration and doesn't change anything, updated my drivers.

Windows 11 32gb I9 Quadro t200 (intel 630) Thanks.

Asked by gontie 5 months ago

Last reply by gontie 5 months ago

accuweather subscribers can no longer login

As of today, I'm no longer able to log in to the accuweather website. They tell me: "A new version of Mozilla (Firefox) was released on Tuesday, Jan 11th, and Professio… (read more)

As of today, I'm no longer able to log in to the accuweather website. They tell me: "A new version of Mozilla (Firefox) was released on Tuesday, Jan 11th, and Professional/Premium subscription users are receiving a FAILED LOGIN error when logging in. Until Mozilla resolves the issue with their new version that prevents a successful login, you will need to use a different browser. We apologize for any inconvenience this may cause. If you have any questions regarding the Firefox upgrade, please contact Mozilla Support." Can you resolve this new issue? Thank you. Wendy Tobler

Asked by wtobler 4 months ago

Last reply by FredMcD 4 months ago

Corruption of screen content following last Firefox update.

Following the last Firefox update I have the following problem. Daily emails from ebay for searches appear correctly, but when I click on an item to get full details the … (read more)

Following the last Firefox update I have the following problem. Daily emails from ebay for searches appear correctly, but when I click on an item to get full details the screen is corrupted and it is impossible to place an order. The problem does not happen using MS Edge. Can I revert to previous version whilst this is fixed or do I use Edge in future and forget Firefox? Thank you

Asked by jeremy.woolsey 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

very slow since update

since my upgrade a couple days ago, I have noticed a significant slow down of browsing. I don't know what you did but I can't deal with this. I need help or I need to swi… (read more)

since my upgrade a couple days ago, I have noticed a significant slow down of browsing. I don't know what you did but I can't deal with this. I need help or I need to switch browsers due to this. I have been using Firefox for many years but this is ridiculous. I need immediate help please.

Thank you, Linda Weaver

Asked by Linda 4 months ago

Last reply by Amelia 4 months ago

Logins and passwords

My firefox browser stopped loading any pages so I reset it and seemingly lost all save logins and password. And now I can't get them back on my PC browser even tho they a… (read more)

My firefox browser stopped loading any pages so I reset it and seemingly lost all save logins and password. And now I can't get them back on my PC browser even tho they are on my mobile version. No syncing works and no idea how to solve it

Asked by foxdog252 4 months ago

Last reply by FredMcD 4 months ago

Can not sign in to my home page

This page is not available right now This can sometimes happen if you have internet connectivity problems or are running software/plugins that affect your internet traffi… (read more)

This page is not available right now

This can sometimes happen if you have internet connectivity problems or are running software/plugins that affect your internet traffic.

Click here to try this page again, or visit: https://www.msn.com Ref 1: c024a84c-289d-4f6e-9d9c-7ec5c85e0408 Ref 2: 000000 Ref 3: Fri, 14 Jan 2022 16:05:39 GMT

Asked by rkconden 4 months ago

Last reply by FredMcD 4 months ago

ff creating bookmark

I bookmark links using right click, Bookmark link, Other bookmarks, Choose. Before installing FF 96 Choose showed all of my folders. Now it only shows three new folders. … (read more)

I bookmark links using right click, Bookmark link, Other bookmarks, Choose.

Before installing FF 96 Choose showed all of my folders. Now it only shows three new folders. Help, please.

Asked by nudemink 4 months ago

Last reply by FredMcD 4 months ago

Screenshot Tool: Suggested Improvements

The screenshot/snipping tool was a great addition to Firefox and I use it regularly. However I'm writing a tutorial on Google Maps at the moment and it would be nice if I… (read more)

The screenshot/snipping tool was a great addition to Firefox and I use it regularly. However I'm writing a tutorial on Google Maps at the moment and it would be nice if I had the option to select the same region of screen each time as I invoke some of Google Map's tools. So ideally I could lock the selection rectangle position and also its dimensions as I snapshot each page to show the steps involved in using Map's tool. Preset aspect ratios for the selection rectangle would be useful also. Maybe it's possible to do all this already?

Asked by eugbug1 4 months ago

Last reply by eugbug1 4 months ago

Firefox keeps crashing upon watching Twitch, YouTube, or browsing Reddit

Hi, I'm very lost as to why Firefox has suddenly starting crashing on me very frequently over the past 3 or so days, after Firefox's latest update. I first noticed it whe… (read more)

Hi, I'm very lost as to why Firefox has suddenly starting crashing on me very frequently over the past 3 or so days, after Firefox's latest update. I first noticed it when I tried watching streams on Twitch, then I also noticed it on YouTube, and then when casually browsing Reddit. I've gone through all the troubleshooting steps:

  • I've made sure Windows is up to date
  • Firefox is up to date
  • My drivers are all up to date
  • There are no viruses/malware/any issues with my firewall settings and computer security, I've tested and checked everything
  • The crashes DO still happen in Troubleshooting Mode
  • I've checked my RAM using Windows Memory Diagnostic for errors and there are none
  • I've refreshed Firefox, I've cleared my cache, I've done an entire clean uninstall and reinstall of Firefox
  • I'm able to watch streams, videos, and browse Reddit just fine on my other devices and on Google Chrome. This is only an issue I'm encountering with Firefox, which is super disappointing because I've never had a single issue in the past several years I've been using it as my browser ):

I've submitted so many crash reports because it's been crashing so often, but here's the Report ID of the most recent: bp-0b0dac91-ec69-4c9e-a8c0-a622b0220116

I'm so confused and have no idea why this is happening. Any help at all would be greatly appreciated. Thanks!

Asked by BumbleBreeBee 4 months ago

Last reply by jonzn4SUSE 4 months ago

opening firefox

Hi I would like the screen that has the images of my most used websites to always open to this page when a new Firefox is opened. Currently when I open the first Firefox … (read more)

Hi I would like the screen that has the images of my most used websites to always open to this page when a new Firefox is opened. Currently when I open the first Firefox I get what I setup. Then if I open another one it is blank. How can I get the same home screen to open for as many Firefox as I open? thanks Jackie. Note: Firefox is my browser so I open it a lot of times. I may have four-six open at the same time. Each time I open one (after the first) it is blank. I am not sure I am explaining myself clear enough for you to understand. hope so. perhaps I should take a "snipping tool" of the settings in Firefox?

Asked by jackie.online 4 months ago

Last reply by FredMcD 4 months ago

Why is my firefox open to many page advertising in the same time that is 5 page from someone

Refresh Firefox or trouble Mode doesn't help me to fix the error I used Firefox for computer, someday happen with short cut as I properties the result like this: "C:\Pro… (read more)

Refresh Firefox or trouble Mode doesn't help me to fix the error I used Firefox for computer, someday happen with short cut as I properties the result like this: "C:\Program Files\Mozilla Firefox\firefox.exe" http://xemvn.vn http://about.xemvn.vn/p/1.html http://about.xemvn.vn/p/2.html http://about.xemvn.vn/p/3.html http://about.xemvn.vn/p/4.html http://about.xemvn.vn/p/5.html can you help me result the problem, because every time open Firefox from desktop short cut it is coming out 5 page

Asked by liemaccc 4 months ago

Last reply by FredMcD 4 months ago

  • Solved

Outrageous latest update

I hate surprises like these! So far i trusted FF that after an update my layout would still be intact as was, but no they forced this black sh.. onto me as a background f… (read more)

I hate surprises like these! So far i trusted FF that after an update my layout would still be intact as was, but no they forced this black sh.. onto me as a background for the home page - and no alternative anywhere to switch this back to white or any other options. Do i want to install a plugin for this simple basic option - hell no, i'd rather get rid of FF as my default browser if you think you can play dictators too now. What i miserable attitude you people have. If you change for life )white) to dead (black) you might as well declare you are on your way out as a browser - or offer the option to change that bg color real quick

Asked by rmworldwide 4 months ago

Answered by TyDraniu 4 months ago