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New pages don't load correctly

Every time I enter my local town in "Get the news that’s local to you" on the BBC website it disappears as soon as I move to another page. It never used to do this and it… (read more)

Every time I enter my local town in "Get the news that’s local to you" on the BBC website it disappears as soon as I move to another page. It never used to do this and it is very frustrating. Any help would be very gratefully received! Thank you.

Asked by Scotch 1 year ago

Answered by Scotch 1 year ago

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Visual issue

Hi, I have some visual issues lately with different sites. Attached you will find an example (in comparison to chrome and how it should look) URL: https://en.ggpoker.… (read more)

Hi,

I have some visual issues lately with different sites. Attached you will find an example (in comparison to chrome and how it should look)


URL: https://en.ggpoker.com/promotions/rush-cash-daily-leaderboard/

best Regard

Eduard

Asked by bloody-eddy 1 year ago

Answered by cor-el 1 year ago

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Youtube main page

Hello, I have no left top miniature on main page youtube. This property was on my old computer (widows 7) and after synchronization migrate to my new computer (windows 10… (read more)

Hello, I have no left top miniature on main page youtube. This property was on my old computer (widows 7) and after synchronization migrate to my new computer (windows 10). I cleared cookies and cache. I don't wont clear history. Regards Tomek

Asked by Cimek 1 year ago

Answered by TyDraniu 1 year ago

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lost all the websites listed on the side of the browser

the new update removed all of the websites that were listed in catagories on the left side of the browser window and I don't know how to put them back. They were all the… (read more)

the new update removed all of the websites that were listed in catagories on the left side of the browser window and I don't know how to put them back. They were all the important websites that I go to regularly.

Asked by joann4 1 year ago

Answered by cor-el 1 year ago

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Pevious tabs not reloading after restart

Over the last couple of months, Firefox has taken on this odd behaviour of not showing the contents of tabs upon restarting it. As you can see in the image, all the tabs … (read more)

Over the last couple of months, Firefox has taken on this odd behaviour of not showing the contents of tabs upon restarting it. As you can see in the image, all the tabs are 'restored', in some sense, but when you click on the tab itself, only a blank page appears. I have found that if I duplicate the tab, the contents will appear.

Thanks so much for any help -- this is really annoying!

Yours - Stuart

Asked by stuart55 1 year ago

Answered by cor-el 1 year ago

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Hi - am now encountering IRRESOLVABLE difficulties DOWNLOADING files after Firefox would just NOT close not matter what I did.....

(SECOND occurrence of this problem; not sure HOW previous instance resolved - my short-term memory ISN'T the best at present!) Have taken all recommended steps short of… (read more)

(SECOND occurrence of this problem; not sure HOW previous instance resolved - my short-term memory ISN'T the best at present!)

Have taken all recommended steps short of completely refreshing (renamed a file titled 'config.json.old' as it was the ONLY one with a 'json' filepath suffix) because I don't want to have to relocate (another) existing session / configured profile by trial & error if avoidable - 'cookies' were removed along with history / cache cleared; reset / deleted related browser registry entries as directed, activated ' Troubleshooting / Safe Mode' contingency and STILL can't download anything (additionally, tried to do so with and without limited-time Malwarebytes web protections).....want to CONTINUE using Version 95 because by ALL indications and from what I'm seeing in Comments, my instincts about newer ones - were sound, WELL-informed.....please advise ASAP? Thanks!

Asked by ogam5 1 year ago

Answered by FredMcD 1 year ago

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Unable to Log On to https://support.jungledisk.com/access/

I now have trouble logging into jungledisk.com after most recent "improvement" to Firefox. Never ran into this annoyment until new FF rolled out. My current work around,… (read more)

I now have trouble logging into jungledisk.com after most recent "improvement" to Firefox. Never ran into this annoyment until new FF rolled out. My current work around, go to Edge. No problems getting to jungledisk there.

I get the following when I try,

"Cookies required to use Firefox

To continue signing in using Firefox, allow cookies to be stored on this device. You might see this screen more than once."

Below is the dialog box to log on asking for user name and password finally "Sign In". This "Sign In" is greyed out. Can log on the jungledisk not no way, not no how.

Asked by wsgross 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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I want the Google search from the default new tabs to actually work

I'm setting up a new computer. I have Firefox set up to have new tabs be the default Firefox home page. Those new pages display a Google search section but when I type … (read more)

I'm setting up a new computer. I have Firefox set up to have new tabs be the default Firefox home page. Those new pages display a Google search section but when I type in that section, the text switches to the address bar for the search. How can I make the search happen on the page, not the address bar? Under Settings/Search, it has a search setting section with only 2 choices - Use the address bar for search and navigation & Add search bar in toolbar. I've tried it both ways, and the same thing happens. My previous computer (both are Windows 10) did not have this problem. I could type/search in the Google search section. Thoughts?

Asked by judydevore 1 year ago

Answered by cor-el 1 year ago

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downloading file

I downloaded several files and I can see them when I click on the little arrow, but when I look for them in my computer downloaded file , they aren't there. I go back up… (read more)

I downloaded several files and I can see them when I click on the little arrow, but when I look for them in my computer downloaded file , they aren't there. I go back up to the little arrow and it shows the file was downloaded, but it's not in my computer . So when I went back up to the little arrow and right clicked on it to open --it worked, the file opened, but it never showed up on my computer. The next day I tried to find the file in my computer but no success. I went to Firefox drop down and under downloads the file showed up, but I couldn't do anything with it. So now I can't find it on my computer and it doesn't work when I use it from Firefox's drop down selection. I have downloaded several other files with no problem. Here is the file. https://www.benefits.va.gov/HOMELOANS/documents/docs/VA_Buyers_Guide.pdf HELP Ron

Asked by coganra 1 year ago

Answered by cor-el 1 year ago

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Imported bookmarks beign overwritten by old bookmarks

[This happens on both PC (Win 8.1) and Mac (Mojave 10.14.6) with the current version of Firefox (95.0.2).] I backed up my bokmarks on both PC and Mac as .json files due … (read more)

[This happens on both PC (Win 8.1) and Mac (Mojave 10.14.6) with the current version of Firefox (95.0.2).]

I backed up my bokmarks on both PC and Mac as .json files due to switching laptops for my holiday (PC is personal, Mac is work). When I imported the personal .json file on the Mac, the bookmarks did get imported but all jumbled up - the folders were still there but empty and all the bookmarks were just dumped in random order in the Bookmarks Menu root folder. So I tried synchronising profiles instead which didn't work either.

Now I'm back home and of course the synch has messed up the bookmarks on my PC as well. I deleted everything, restored the bookmarks from the personal .json again, and it does restore them properly for about 2 seconds and then all of the neatly sorted bookmarks in their folders get overwritten again by the jumbled mess. The same thing happens when I restore from the automatic restore point instead (from a day before my holiday).

I have disconnected the snych, restarted and updated several times, and tried this on both PC and Mac with both the personal and work .json files, with the same result every time. I have about 1200 bookmarks in total so I would love to be able to fix this without going through all of them to put them back into their respective folders manually. Any idea how I can fix this?

Asked by seppukuu 1 year ago

Answered by seppukuu 1 year ago

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Bookmark Restore ignoring order and location in folders

Following an incident with Firefox Sync, I needed to restore my bookmarks. I have a little over 700 bookmarks across 15-25+ folders at mostly 2-3 levels deep but up to 5 … (read more)

Following an incident with Firefox Sync, I needed to restore my bookmarks. I have a little over 700 bookmarks across 15-25+ folders at mostly 2-3 levels deep but up to 5 levels. All but a handfull of these are all in the bookmarks toolbar.

I have a backup json of everything for restoration. However, when I do restore, everything is messed up: all the bookmarks are there, and all the folders are there with their structure preserved (subfolders in the right folders), but every bookmark has been pulled out of the folder structure and into the toolbar, so all folders are empty of actual bookmarks. This includes taking bookmarks from folders in the bookmark menu. Folders seem to be in the right order, and some bookmarks are, but most bookmarks are in the wrong place and order. Since most of my bookmarks were in folders, I really do not have it in me to put them all back unless I absolutely have to (assuming I can even remember what goes where).

Opening the json in Firefox, selecting "Raw Data" and "Pretty Print", it is clear the json file correctly preserved folder structure and bookmark placement exactly as it was before. Thus, something must be going wrong in how it is being read.

I have tried different restore points with the same outcome. I have sync disabled and have tried removing existing bookmarks first, clearing data, and deleting places.sqlite (as per related help threads) to no avail. Integrity check runs without error. I have also tried on a different OS (Windows 10 and Manjaro KDE) with the same results. I have not seen any other posts with this specific issue.

Would it only work correctly if the export was an html file? Is there anything I can do, like trying to modify the json? Is this expected behavior or a bug to fix? Please advise.

Asked by thefallinglink 1 year ago

Answered by thefallinglink 1 year ago

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Saved log-ins

A financial institution's log-in page suddenly remembers my username, though not my password. The institution's site is not listed among those in Firefox's password mana… (read more)

A financial institution's log-in page suddenly remembers my username, though not my password.

The institution's site is not listed among those in Firefox's password manager at all.

The institution claims it's not their site, and it must be the fault of the browser.

Any suggestions? I need to protect this information.

P.S. Chrome also remembers the log-in or username.

Asked by atragan 1 year ago

Answered by cor-el 1 year ago

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White bar on second screen

So I just switched to Firefox. But when I maximize the Firefox window (not f11 fullscreen) there is a white small bar on my second monitor. I got my second one above my m… (read more)

So I just switched to Firefox. But when I maximize the Firefox window (not f11 fullscreen) there is a white small bar on my second monitor. I got my second one above my main monitor where Firefox is. The white bar is all the way from the left to the right side at the bottom of the upper monitor.

Current version 95.0.2 (64-Bit)

Anyone knows how to fix this?

Asked by tobik1 1 year ago

Last reply by SLEEPY 1 year ago

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Unable to play video on numerous websites

When I try to play video embedded in many websites, I just get a spinning wheel, and no videos will play. I've cleared my cache, and followed numerous other tips that I … (read more)

When I try to play video embedded in many websites, I just get a spinning wheel, and no videos will play. I've cleared my cache, and followed numerous other tips that I found when searching on this problem, but nothing has helped thus far. Any additional advice would be much appreciated! Thanks!

Asked by js_nols 1 year ago

Answered by FredMcD 1 year ago

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Firefox on macos monterey opens websites mobile version

Hi everyone, As the title says i have just updated to macos monterey and i regularly use firefox, when i open facebook google, youtube, gmail. It loads the mobile vers… (read more)

Hi everyone,

As the title says i have just updated to macos monterey and i regularly use firefox, when i open facebook google, youtube, gmail. It loads the mobile version of the site like if i was using a tablet.

Thanks for your help.

Asked by humbertqz 1 year ago

Answered by humbertqz 1 year ago