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  • Archived

Email Attachements as Drag and Drop no longer working

I can no longer drag and drop files as attachments in emails...When I try to drag and drop, I get a little error / circle with a line through it icon as my cursor. This… (read more)

I can no longer drag and drop files as attachments in emails...When I try to drag and drop, I get a little error / circle with a line through it icon as my cursor.

This is wildly annoying and really killing my productivity.

Any help or insight would be greatly appreciated.

Asked by rlane8511 1 year ago

Last reply by jonzn4SUSE 1 year ago

Firefox updating without permission

I want to know why Firefox on my laptop just updated itself against my settings to ask first. I did not change the settings the settings were not changed by anybody else … (read more)

I want to know why Firefox on my laptop just updated itself against my settings to ask first. I did not change the settings the settings were not changed by anybody else nobody else uses that computer but me. Firefox did it and I don't know how they did it or why but I need to know why and how because I lost all my passwords everything's gone. I need to know how I can get all my saved passwords back that were in my Firefox passwords manager. I would appreciate any help that anybody can give me and if you know what's the CEO of Firefox phone number is give that to me cuz I sure like to give him a call right now.

Asked by Kyle Jennings 2 months ago

Last reply by Paul 2 months ago

  • Archived

Minimize, Restore and Close Window buttons don't work (in one of my profiles)

The minimize, restore and close window buttons don't work in Firefox 94. I can perform these operations other ways, such as pressing Ctrl+W, or double-clicking the title … (read more)

The minimize, restore and close window buttons don't work in Firefox 94. I can perform these operations other ways, such as pressing Ctrl+W, or double-clicking the title bar to restore. But the actual buttons don't work, even with all my add-ons disabled. They work in other profiles, just not my main one.

Has anyone heard of a problem like this before? (I'm on Windows 7 x64)

Asked by MartyJames 2 years ago

Last reply by MartyJames 1 year ago

  • Archived

FF 100 on Linux Mint 20 cannot access any websites. Tor can. TBird email can.

FF 100 on Linux Mint 20 cannot access any websites. Tor can. TBird email can. I'm on an older Ubuntu with FF 94 writing this. How do I get back to previous FF? URGENT!!! … (read more)

FF 100 on Linux Mint 20 cannot access any websites. Tor can. TBird email can. I'm on an older Ubuntu with FF 94 writing this. How do I get back to previous FF? URGENT!!!

Asked by truthb.be.told 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can't make online shop or use go to certain websites.

Why can't I online shop with Mozilla? For months now I have had to go to another browser to use websites and make purchases. It doesn't happen 100% of the time, but enoug… (read more)

Why can't I online shop with Mozilla? For months now I have had to go to another browser to use websites and make purchases. It doesn't happen 100% of the time, but enough to have me consider using a different browser permanently. I have used Firefox for years and don't want to change. But, when I need to purchase things or even pay bills and it won't let me continue on to a site, it's an issue. And yes, I have cleared cache and cookies and it doesn't seem to make a difference.

Specific examples: I logged into a store that I have purchased from before to make a new purchase. I can browse the website, but when I add to cart and try to check out, nothing. No message, not anything to help me know what the issue is. I go to Edge, pull up the site, and complete my transaction.

Today I tried to log onto a site that we just set up an account with yesterday. It's to be a guarantor on an apt for my son. We set up the acct and went today to finish the requirements and it won't let me access it. Just keeps scrolling. I go to Edge, log in with no trouble.

Asked by foxxfamily 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

how to get random users agent in the Add-on of the version of Firefox

Why am I not getting random user agent in this version of Firefox. I have checked frothe adds-on and is not included in the list. Or can you give me the version of Firefo… (read more)

Why am I not getting random user agent in this version of Firefox. I have checked frothe adds-on and is not included in the list. Or can you give me the version of Firefox that it is included. Thanks

Asked by anyebegloria06 7 months ago

Last reply by Paul 7 months ago

  • Archived

firefox does not show dropdown menu for password

Hi All, I am using firefox on my work laptop and it was working fine, until today that it was updated to the new version: 94.0.2 (64-bit) I noticed that the new version … (read more)

Hi All, I am using firefox on my work laptop and it was working fine, until today that it was updated to the new version: 94.0.2 (64-bit)

I noticed that the new version was very fast, so I decided to switch from Chrome to Firefox. I imported all my logins and bookmarks, but when I go to a website, in the part where I should enter my login information, the drop-down menu does not show up, even though I have several saves usernames and passwords! I tried entering my logins manually into the password manager, but they still do not show up. The previous saved logins show up and work fine. But the new ones don't. Can you help me solve this issue? the image shows what I mean. The older login that was saved before the new update shows, but none of the other 4 logins that I imported or manually entered into the password manager show up.

Asked by suuufiii 2 years ago

Last reply by Martymoz 1 year ago

  • Archived

YouTube videos refuse to play and buffer indefinitely.

Recently YouTube videos have stopped playing when I'm using the Firefox browser on Windows 10. This has occurred both on my laptop and on my desktop computer. The player,… (read more)

Recently YouTube videos have stopped playing when I'm using the Firefox browser on Windows 10. This has occurred both on my laptop and on my desktop computer. The player, surrounding website, comments, description, etc. all load correctly. The video does not, instead displaying either the video's thumbnail and a buffering symbol, or a blank black screen and a buffering symbol. The time codes on the video load correctly. Ads do not play either, and instead after about 15-30 seconds of buffering the "skip ad" button appears in the lower right hand corner of the video. Videos play normally on both Chrome and Edge, and all other media content appears to load correctly (music/spotify, videos on social media websites, etc.)

So far I have tried: - Running Firefox in troubleshoot mode - Refreshing Firefox - Clearing the cache - Disabling and re-enabling hardware acceleration (didn't work either way) - Uninstalling and reinstalling Firefox - Rebooting my machine - Waiting for the problem to fix itself (it's been two weeks on my main desktop/tower and it's still not working).

At this point the only thing I haven't tried is messing with advanced config settings, and I'm avoiding that since I have no idea what any of them actually do (despite what certain reddit threads recommend).

As far as I'm aware, no specific update to either of my machines or Firefox has preceded the issue appearing. It's been going on on my desktop computer for about two weeks, the problem just started on my laptop last night.

It's worth nothing that I usually use UBlock Origin, Simple Tab Groups, and Facebook container. Those extensions are not currently installed since I had to reset my browser in the process of trying to fix the issue.

I can also confirm it's not an internet issue; speed tests show normal download/upload speeds for my wifi, and those have not varied since the issue began. All of my drivers are also currently up to date.

Asked by duskscales 2 years ago

Last reply by a111bear 1 year ago

  • Archived

Strance behaviours when loading a page when connection is slow

Sometimes when loading a page, and the page is slow to respond, I will see a strange situation: The page is totally blank (the F12 tool does not display page content). Th… (read more)

Sometimes when loading a page, and the page is slow to respond, I will see a strange situation: The page is totally blank (the F12 tool does not display page content). The refresh button is gray (disabled), or sometimes although the refresh button enabled, the url textbox is "about:blank", which means I cannot actually reload the page I want to read. I have to re-navigate to the page through the link in the previous link. I'm not sure whether I got across. I hope the issue can be fixed.

Asked by SolidBlock 2 years ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Chinese symbols on US websites

Since downloading 94, several websites contain symbols which look like they might be Chinese(?). Is anyone else experiencing this and how do you get rid of them? It happe… (read more)

Since downloading 94, several websites contain symbols which look like they might be Chinese(?). Is anyone else experiencing this and how do you get rid of them? It happens whether or not I assign a font or let the website use its own.

Asked by newk 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Cisco Webex Desk Camera not working (works with other browser)

Hello, I have a new Cisco Webex Desk Camera that it's not working with Firefox (Flatpak on Fedora Silverblue 35). lsusb: Bus 006 Device 004: ID 05a6:0023 Cisco Systems,… (read more)

Hello,

I have a new Cisco Webex Desk Camera that it's not working with Firefox (Flatpak on Fedora Silverblue 35).

lsusb: Bus 006 Device 004: ID 05a6:0023 Cisco Systems, Inc. Cisco Webex Desk Camera

https://mozilla.github.io/webrtc-landing/gum_test.html shows two cameras "Video Capture 4" and "Video Capture 5", none of them work, the page shows an error message: "AbortError: Starting videoinput failed".

The same website works in Chromium (also a Flatpak), which only sees "Video Capture 4 (05a6:0023)". "OBS Studio" is also able to use the camera. "Video Capture 5" is not available in Chromium and freezes the image in OBS Studio. I believe Video Capture 5 is the IR camera that is used in Windows Hello.

Would you be able to help me to get this camera supported, please?

Asked by Jorge Martínez López 2 years ago

Last reply by Jorge Martínez López 1 year ago

  • Archived

Right click Menus and Bookmark folders spacing

Hi, I've just spent all day trying to follow all the different suggestions here regarding these issues. Adding all sorts of things to the userChrome CSS but 95% of the su… (read more)

Hi, I've just spent all day trying to follow all the different suggestions here regarding these issues. Adding all sorts of things to the userChrome CSS but 95% of the suggestions have no effect at all [I'm seriously non-technical, so I have no idea if I'm doing it correctly though...probably not] The only thing that I can change is the Tab Height...nothing else changes regardless of what numbers I put in there. The only way I've been able to make the Bookmarks folders usable at all is to enable Compact mode via about:config. But that actually makes it way too compact now...from one extreme to the other. At least it's usable now...so not the end of the world, but the right click menu still has way too much space between every entry [Compact mode made no difference to that at all]. I don't know how to make a screenshot of those menus :) so I took a couple of pics of the screen...can someone please show me what to add to the CSS file to make these ridiculously big spaces between the menu items way smaller...like they used to be before this Proton came in? I tried tons of things that people said to add to the CSS to fix this menu spacing thing but none of them changed anything. I'll include the CSS file that I have below. Thanks a lot

ps: for some reason the pics always come out sideways here

/* Source file https://github.com/MrOtherGuy/firefox-csshacks/tree/master/chrome/tabs_on_bottom.css made available under Mozilla Public License v. 2.0
See the above repository for updates as well as full license text. */

/* Modify to change window drag space width */
/*
Use tabs_on_bottom_menubar_on_top_patch.css if you
have menubar permanently enabled and want it on top
*/

/* IMPORTANT */
/*
Get window_control_placeholder_support.css
Window controls will be all wrong without it.
Additionally on Linux, you may need to get:
linux_gtk_window_control_patch.css
*/

:root{ --uc-titlebar-padding: 0px; }
@media (-moz-os-version: windows-win10){
:root[sizemode="maximized"][tabsintitlebar]{ --uc-titlebar-padding: 8px }
}
#toolbar-menubar[autohide="true"] > .titlebar-buttonbox-container,
#TabsToolbar > .titlebar-buttonbox-container{
position: fixed;
display: block;
top: var(--uc-titlebar-padding,0px);
right:0;
height: 36px;
}
/* Mac specific. You should set that font-smoothing pref to true if you are on any platform where window controls are on left */
@supports -moz-bool-pref("layout.css.osx-font-smoothing.enabled"){
:root{ --uc-titlebar-padding: 0px !important }
.titlebar-buttonbox-container{ left:0; right: unset !important; }
}

:root[uidensity="compact"] #TabsToolbar > .titlebar-buttonbox-container{ height: 24px }

#toolbar-menubar[inactive] > .titlebar-buttonbox-container{ opacity: 0 }

#navigator-toolbox{ padding-top: var(--uc-titlebar-padding,0px) !important; }

.titlebar-buttonbox-container > .titlebar-buttonbox{ height: 60%; }

#titlebar{
-moz-box-ordinal-group: 2;
-moz-appearance: none !important;
--tabs-navbar-shadow-size: 0px;
}

.titlebar-placeholder,
#TabsToolbar .titlebar-spacer{ display: none; }
/* Also hide the toolbox bottom border which isn't at bottom with this setup */
#navigator-toolbox::after{ display: none !important; }

@media (-moz-gtk-csd-close-button){ .titlebar-button{ -moz-box-orient: vertical } }

/* These exist only for compatibility with autohide-tabstoolbar.css */
toolbox#navigator-toolbox > toolbar#nav-bar.browser-toolbar{ animation: none; }
#navigator-toolbox:hover #TabsToolbar{ animation: slidein ease-out 48ms 1 }

/* Source file https://github.com/MrOtherGuy/firefox-csshacks/tree/master/chrome/tabs_on_bottom_menubar_on_top_patch.css made available under Mozilla Public License v. 2.0
See the above repository for updates as well as full license text. */

/* Menubar on top patch - use with tabs_on_bottom.css */
/* Only really useful if menubar is ALWAYS visible */

:root{ --uc-window-control-width: 0px !important }

#navigator-toolbox{ padding-top: calc(24px + var(--uc-titlebar-padding,0px)) !important }

#toolbar-menubar{
position: fixed;
display: flex;
top: var(--uc-titlebar-padding,0px);
height: 24px;
width: 100%;
overflow: hidden;
}

#toolbar-menubar > .titlebar-buttonbox-container{ height: 24px; order: 100; }

#toolbar-menubar > [flex]{ flex-grow: 100; }
#toolbar-menubar > spacer[flex]{
order: 99;
flex-grow: 1;
min-width: var(--uc-window-drag-space-width,20px);
}

#toolbar-menubar .titlebar-button{ padding: 2px 17px !important; }

#toolbar-menubar .toolbarbutton-1 { --toolbarbutton-inner-padding: 3px }

/* TABS: height */*|*:root { --tab-toolbar-navbar-overlap: 0px !important; --tab-min-height: 24px !important;
--tab-min-width: 80px !important;

#tabbrowser-tabs {
width: 100vw !important;
}
#main-window:not([chromehidden*="toolbar"]) #navigator-toolbox {padding-bottom: var(--tab-min-height) !important;}

.tab-background {
border-radius: 8px 8px 0px 0px !important; border-image: none !important;
}
.tab-line {
display: none;
}

.tab-close-button {
color: red!important;
}

#nav-bar{ height:20px; }

/*** Tighten up drop-down/context/popup menu spacing ***/

menupopup > menuitem, menupopup > menu {
  padding-block: 4px !important;
}
:root {
  --arrowpanel-menuitem-padding: 4px 8px !important;
}

Asked by Haruna 2 years ago

Last reply by Haruna 2 years ago

  • Locked
  • Archived

Accessible Profile Manager

Hi, Is it possible for Firefox to implement an easy and accessible profile manager just like Chrome rather than going through about:profiles? I am using containers but … (read more)

Hi,

Is it possible for Firefox to implement an easy and accessible profile manager just like Chrome rather than going through about:profiles?

I am using containers but need to separate work and personal workspace. Some of domains are overlapped like Google and Microsoft services. so separating by domains cannot work.

Asked by Tien Huynh 2 years ago

Last reply by Chris Ilias 1 year ago

  • Archived

'Use autoscrolling' and 'Enable DRM' settings keep being unset

Lately, Firefox unchecks the 'use autoscrolling' and 'play DRM-controlled content' options sometimes (but not every time) when it starts. Other settings don't seem to be … (read more)

Lately, Firefox unchecks the 'use autoscrolling' and 'play DRM-controlled content' options sometimes (but not every time) when it starts. Other settings don't seem to be affected. It does seem to unset both at once, never one or the other at a time.

I have begun using Firefox routinely on two computers, both signed into the same sync profile. My best guess is that maybe one profile is overwriting the other? Both of these options are set on the second system, but maybe there's something going wrong with the sync?

Thanks, Patrick

Asked by patrickking 2 years ago

Last reply by cor-el 1 year ago

  • Locked
  • Archived

Tabs Not Reopening

On Startup: - "Open previous windows and tabs." Yes, I have this checked, but it ain't actually doing it. What's the solution? True or False? If this box is checked I c… (read more)

On Startup: - "Open previous windows and tabs." Yes, I have this checked, but it ain't actually doing it. What's the solution?

True or False? If this box is checked I can quit Firefox altogether which tabs still open, and those same tabs will automatically load again upon reopening Firefox.

(Upon writing back, please refrain from thanking me for anything.)


Asked by meowface.sam.ux 2 years ago

Last reply by Chris Ilias 1 year ago