All Products Support Forum

Need to restore some missing bookmarks after upgrading to windows 10 also they are out of order.I am not real good on laptop so please give real detailed instructions I tried importing but not working

I am using Firefox as my browser. When I click on File and then new tab, the page I usually get has been replaced by a page I do not recognize or want. Don't seem to be able to get back to my usual page. I cannot get to my email on Firefox.

FINALLY, after 10-15 min of searching & almost giving UP and almost looking for ANOTHER browser, other than google . . . .like maybe opera or safari. I have tried brave & didn't like the page setup. also tried waterfox & didn't like it well enough to stay. but if you keep changing things as you have & making it harder for me to contact you I might HAVE to install another browser because it is getting harder & HARDER to just type a message to someone I FINALLY FOUND THIS where I can message you. one thing about brave was they didn't seem to have the menu bar at the top which I like. I DON'T WANT to try to talk to anyone in some FORUM. YOU answer to my problem here. that is much EASIER.

NOW on to the CURRENT PROBLEM: I DON'T use search engines that YOU have most of the time, like duckduck or Result Hunter although the latter is the4 default engine. I USE 4search. now I JUST downloaded the latest firefox update and NOW I CANNOT connect to 4search, nothing comes up. the other engines DO though.

I HAVE not yet tried to restart the computer . . . maybe that will fix it??? OR do I need to try restarting with all firefox addons disabled????

and I remember that I USED to be able to go BACK to an EARLIER edition of firefox but NOW I don't SEE that option ANYWHERE. I DIDN'T HAVE this problem of not being able to use 4search earlier today or yesterday or any other time, but only NOW after installing that new version of firefox.

Sir, Hanging, crashing, and error problem after new or last update. Please do the needful as early as possible.

Thanks with regards DAV P.S, Noamundi,West Singhbhum, Jharkhand - 833217

This is very scary

I was watching a couple PS5 game play videos on Youtube so I open a new tab because I was going to type " When will PS5 be cheaper " well I typed when will and the first suggestion that came down was " When will PS5 be cheaper "

HOW THE HELL did Firefox know that is what I was going to search for? SO f'n scary

The title says it all. When I was running Win10, things were fine. I then did a clean install of Win11, and loaded Firefox. zero changing of settings. I do a simple test by going to an entry on Wikipedia, and I noticed all the uses of italic font were very small. This didn't happen a half hour earlier with Win10. Enclosed as an image is a sample screenshot.

Hi there! When I watch a youtube video the screen stops every few seconds but the audio keeps playing. My browser is up to date and I added h264ify I saw in a post about this problem, my drivers are up to date and other sites play just fine. Wish to solve this problem before switching to Edge or Chrome, any advice or help is much apreciated. Thank you

I have the latest version (93.0) 64 bit installed on Windows 10 Professional. Just after updating to this version, the browser now has all kinds of problems with freezing, not displaying pictures on webpages like Amazon. It's not addons. And no, I don't want to do a clean reinstall. I want it to work, or a link to the older version which was working fine.

I'm unable to view News pages on bbc.co.uk. I can see, eg https://www.bbc.co.uk/news then click on categories eg "tech" but every article I click on just comes up as a blank page. It looks like it loads for a split second then vanishes. It doesn't happen on the BBC's Sports pages unless it's a link back to News.

Running v93 on MacOS 11.5.2

When I try to go to getpocket/my list nothing happens. Works fine on Opera. When I try to access my AOL account for the first time after opening the browser, I usually initially get a message that AOL has misdirected, to "try again." No problem accessing AOL on Opera, so I don't think it's my computer.

Any information would be appreciated.

Thank you.