All Products Support Forum

I have to keep reinstalling everything and losing most of my files in the process. I'm tired of trying to talk to Microsoft because they don't care. Is Windows going to be better or should I just get rid on my computer? I have lost all of my Architectural Specifications and closed down my business. Microsoft doesn't care and tells me to go someplace else if I don't like their Programs. I would someone to show me how to fix this mess.

Been having an issue with Firefox, where the "A" Key on the keyboard acts as a left click action

I have tried resetting and reinstalling firefox multiple times but it doesnt fix my problem I didnt have the issue before, and I've tested all other browsers and on other apps my desktop and i cant replicate the same issue

I've tried using different keyboards, but it doesnt fix it

This gets pretty annoying as if i leave my mouse on the google icon during a search and type anything involving the letter "a" it clicks on the google icon and sends me back to step 1

I love using firefox, and would love to keep using it, hence why I am regardless of the issue, though life would be much easier with out it xD

Any help appreciated <3

bp-a1a5cd34-f9dc-4e80-94c0-e39150210826 8/26/2021, 5:44 PM bp-7fb90376-80a8-4dc9-a9eb-9395d0210826 8/26/2021, 5:44 PM bp-3a0005e6-2bed-4076-9b90-51dcd0210826 8/26/2021, 8:13 AM bp-7cb6c59b-3302-4789-ae02-3b4e00210826 8/26/2021, 6:28 AM bp-970abf7c-27f8-4bd3-acee-d28f00210826 8/26/2021, 6:28 AM bp-0c852917-64f5-4955-9eb6-e619d0210826 8/26/2021, 6:28 AM bp-a56ae8ae-a0ab-4854-9444-e53cd0210826 8/26/2021, 5:38 AM bp-21dc321a-eb30-430d-b6f7-1e8fc0210826 8/26/2021, 5:30 AM bp-d255c0a0-9072-4800-bc81-790230210826 8/26/2021, 4:23 AM

How can I remove ChunkApp from my browser? It is not showing in my extensions, but i know its there because the internet service I use at a customers site wont allow me to utilize my browser because of the redirect to Chunk App host/server.

Please help I do not want to switch to Google Chrome because of this legal search engine redirect virus.

Mac Operating System

I'm using Mojave on desktop Mac. After Firefox automatically installed 91.0 and or 91.01 on to my Mac even though the setting required my assent, it appears that 91.0.1 caused all web pages not to display colors, check boxes that I can see when I check them, color contrast on the web pages, and in sum no web page that I visit appears as it normally appears. Attached is a PDF of a screenshot of what I see when I search for "NOAA" and the page comes up so as to convey what's wrong with the web pages. You can compare what I see to what you see when you use the search tern "NOAA" [unless you have the same issue I have :)].

So, "How can [you] help?" You can help by providing me with a solution, fix, or guidance by which web pages will appear normally or a method by which I could revert to Firefox pre-91 software. It's impossible to use Firefox as it is now and so I downloaded Microsoft Edge which will have to do for now. Thank you for paying attention to my issue. Marty.

ps: I checked the box next to "Email me when someone answers the thread: but I cannot tell if it was worked because the check cannot be seen.

I use Firefox to open a webpage that has PDF forms that I use routinely. Up until yesterday, 8-24-2021, I would click on the link and the form would open in Acrobat as I desire. Yesterday they started opening in the built in PDF preview, which I am sure is nice for some who just want to read a document, but does not meet my needs for signatures, etc.... I am guessing there was an update that was installed. I changed the settings to open PDFs in Acrobat and it continues to open them in the previewer. I change the setting to ask what to do and it continues to open them in the previewer. Is there an additional setting that I am missing someplace?

Clearly my 3 PCs are somehow connected, since they all show up in "connected services". But though the one I am now typing on routinely reports that it has successfully synced, it hasn't in fact connected to the 2 other PC's Firefoxes for the past 2 years (according to the image uploaded below). I somewhat doubt that actually, but the fact is that the 2 other PCs have identical bookmarks sets and are clearly syncing, but this one has a different bookmark set.

How to force it to connect? Disconnect it and reconnect it? Delete Firefox and reinstall?

I'm an avid keyboard user, and I'm trying to use the alt + n shortcuts for switching tabs, while watching in a video on a website (more specifically unity). But every time I press alt + n udemy interprets it as skipping around in the video. And firefox aborts the switching of the tab. This is literally driving me crazy.

Could I please have some help understanding the cause of the repeated crashes?

They're all EXCEPTION_BREAKPOINT which suggests bad programming, no? But I can't figure out what addon is causing it. I've disabled all the most likely addons, to no avail.

In reverse chronological order: bp-f336fdf0-2e72-41a6-aea0-44aa00210902 bp-c8382bdb-bcb2-46be-8fff-db2710210902 bp-50064910-db3b-4bb8-a4e8-02a060210902 bp-9a03addb-ab1c-45e9-9e07-e33260210902 bp-f992bd99-5544-44a9-aa23-cb1190210901 bp-1bbc1e81-9a88-4011-919b-40eb40210901 bp-d124988f-b337-45ed-851d-38ac70210901 bp-244f1082-98e4-4a0d-ad3e-f6d550210901 bp-0838d452-8bbd-4394-9da1-5b4860210901 bp-c19d9a93-be96-4586-a1a1-d5f450210901 bp-8155d279-97de-41ae-853a-8fb980210901

Hi everyone!

My FF 91 cannot delete history, no matter what. Not via the "delete" key press on the history list, not by the "forget" button, not via "delete history and cookies" in the settings, nothing! What may be the problem and how can I fix it?

Thanks!

bp-d23e9518-4e76-45df-b094-2e9300210828 8/27/2021, 9:11 PM View bp-91e88975-bc86-438f-b7c4-7077c0210828 8/27/2021, 9:11 PM View bp-ab26b6f6-7644-48d0-899a-04f1b0210828 8/27/2021, 9:06 PM View bp-f91c49cf-848d-4bbe-8aea-342710210828 8/27/2021, 8:54 PM View bp-59662c27-2ec1-4ee6-a129-455de0210827 8/27/2021, 6:56 PM View bp-0d6085c9-d6a2-4b09-b5ac-019b60210827 8/27/2021, 6:56 PM View bp-7d61f47a-52be-4eb8-bfae-d72820210

I removed bitwarden & grammer & spell checker extensions by clicking "Remove from Toolbar" & cannot find it either in the customize section even after resetting to defaults.

Thank you

I am getting the "Did Not Connect: Potential Security Issue" error on websites that are clearly not security threats. Examples are twitch.tv, youtube.com, gmail.com and since I use duckduckgo, I cant even search something because it redirects me to the website duckduckgo.com/(whatever i searched), which also creates the error. I don't believe it is a network error because it allows me to visit all of these websites when I am using the chrome browser. Sometimes when I get the error, it has the yellow border around the screen so I can click on advanced options and click "go to the website anyways", and sometimes that option is not there. Also, the error will happen on and off for some websites. For example, yesterday I wasn't able to access gmail.com because the glitch was happening on it, but today I am able to visit the site just fine.

I just purchased and downloaded Mozilla VPN. The computer finds the internet just fine, but my wireless printers are not connecting to the vpn network. How do I get my wireless printers to recognize the Mozilla VPN network? Thanks, Loren

I prefer Firefox but speed-tests show it is considerably slower than Chrome and Edge. I have cable network connection. Max download speed is 1000 Mbps. Test show above 900 Mbps for Edge and Chrome and 5-600 Mbps for Firefox, sometimes it is much slower and sometimes download stops for 5-20 seconds. I therefore tried "Refresh Firefox" - and my dear Bookmark sidebar disappeared!! Firefox info told me bookmarks would be saved. Well, it is saved, but it is real troublesome to use it compared to my old sidebar. I WANT MY OLD SIDEBAR BACK - ANY HELP? Kind regards Toralf

I'm in tears here....I am NOT a "techie" and have been using Firefox for years. Recently, Every. Single. One. (102) of my bookmarks started loading when Foxfire opened....and I could not get to my pinned tabs (my JOB) until I shut them down. So, I went in a did a "do-over" (reset Firefox back to defaults)...but now all of my pinned tabs are gone and the bookmarks are still showing up on the start screen...although not loading. I've got so much work to do and I'm totally stuck here. Is there ANYTHING that can be done? Thank you in advance.

Some fonts on some websites can not show swedish letters å, ä and ö. Try https://www.handelsbanken.se/sv/. Any suggetions?

I have had this issue for a long time so in multiple versions of firefox where images of different types don't load correctly and are replaced with a garbled tv-test image type.

On the attached image you can see an example where dots on the map wont show correctly. Can this be some sort of privacy setting I have enabled withot knowing? I have reset firefox but still get the issue.

Hi, suddently i can't delete history browsing in firefox. No matter what i try it still not clear the browsing history. What first i do is "Forget About This Site" option to delete single history form a website but it doesn't work. Then i try to delete browsing history from setting, setup to clear history when firefox closed and even i delete history with "Everything" option it still doesn't work.

I don't remember exactly, but if i not wrong i've got this issue since upgrade to 91.0.2 version. For your information, i use Firefox-bin version in Gentoo Linux with i3 Window Manager.

Any help will be apreciated.

FF won't keep me logged into any sites that I ask to stay logged into. By the next day I have to log back into everything. I have my settings set to: Enhanced Tracking: Standard; Cookies & Site Data (unchecked delete cookies & site data); History (only close browsing & download history when FF closes, nothing else). I don't use CC Cleaner or anything like that. Can anyone help?