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  • Archived

Firefox crashes

Unable to load even in safemode, only mozilla firefox crash reporter keep popping up even after crash report is sucessfuly submitted wether it's restart or quitting fire… (read more)

Unable to load even in safemode, only mozilla firefox crash reporter keep popping up even after crash report is sucessfuly submitted wether it's restart or quitting firefox.

Unable to obtain troubleshooting information, as safe mode does not also work.

Asked by silverc7 9 years ago

Last reply by the-edmeister 9 years ago

  • Archived

How do I get firefox to stop telling me it stopped the web site I am on from opening a new window even though it has gone to the next page I have clicked on?

This happens even on my banking sites and bill pay sites. The little bar comes down at the top of the page. Gives me the option of allow, when I right click it does not d… (read more)

This happens even on my banking sites and bill pay sites. The little bar comes down at the top of the page. Gives me the option of allow, when I right click it does not do anything. I have to click the x or allow to make it go away.

Asked by Cionnait 9 years ago

Last reply by cor-el 9 years ago

  • Archived

Firefox crashes

My Firefox 10.0 has crashed and completely locked up (reverts to "This is embarrassing" page, but any mouse click -- either "restore" or "new session" immediately generat… (read more)

My Firefox 10.0 has crashed and completely locked up (reverts to "This is embarrassing" page, but any mouse click -- either "restore" or "new session" immediately generates greyed-out "not responding" state.)

I have uninstalled, then re-installed, the program from your main website page, but this results in no change -- Firefox, upon launch, immediately returns to "embarrassing" page, as above. I have no crash ID to provide, no current info found in APPDATA Mozilla folder.

I assume there is a file (or files) resident on my hard drive that is not being removed by your uninstall program, which I need to locate and scrub before again attempting a fresh install. Can you advise/help? I know that my bookmark file is saved and retained when Firefox is uninstalled -- is there a file of plugins that is also saved and re-installed? If so, where is this information to be found? Do I need to delete my current plugins file to resolve my problem?

Asked by joelap313 9 years ago

Last reply by cor-el 9 years ago

  • Archived

Bookmarks don't seem to be working. No bookmarks ICON, importing did not work;

I just started using Firefox. There is NO ICON on right side of toolbar plus when I go to Bookmarks there is nothing there,nothing in unsorted; I imported from Google acc… (read more)

I just started using Firefox. There is NO ICON on right side of toolbar plus when I go to Bookmarks there is nothing there,nothing in unsorted; I imported from Google according to instructions and also tried creating a bookmark from firefox using the Star icon, etc.;tried the troubleshooting but nothing is in the bookmarks library, unsorted or anywhere I can find.

Asked by BGarrison 9 years ago

Last reply by cor-el 9 years ago

  • Archived

Updated Firefox and seem to have lost the "restart w/ previous session" option. Can I reactivate this feature without risk?

This convenient feature was in the previous version but does not appear in the current. Is it just gone or now must be chosen from a secret menu ... or what? Any though… (read more)

This convenient feature was in the previous version but does not appear in the current. Is it just gone or now must be chosen from a secret menu ... or what? Any thoughts suggestions or efforts to assist will be much appreciated.

Asked by moodzw 9 years ago

Last reply by Matt_G 9 years ago

  • Archived

when I log on to FF I get a msg box which asks if I want this program to make changes to my computer. The program is FF. How can I eliminate this box appearing each time I log on?

When I log on to FF I a get a msg bx which ? if I want this program to make changes to my computer. The program is FF. How can I correct this fr appearing each x I open… (read more)

When I log on to FF I a get a msg bx which ? if I want this program to make changes to my computer. The program is FF. How can I correct this fr appearing each x I open FF?

Asked by lemondrop 9 years ago

Last reply by cor-el 9 years ago

  • Archived

the icons of my bookmarks are gone after the update, making it difficlut to select them

The bookmarks had an icon to their left side, making it easy to select them. After the update they disappeared. Also: the Feedback page just doesn' t respond, when I wan… (read more)

The bookmarks had an icon to their left side, making it easy to select them. After the update they disappeared.

Also: the Feedback page just doesn' t respond, when I want to send you the Firefox Made me Sad comment.

Asked by ysswpw 9 years ago

Last reply by ideato 9 years ago

  • Archived

wen im searching any web site in google.com than my firefox rediract me unother web site how to im fix this problam ??

wen i m searching any web site in Google.com than my Firefox redirect me another web site how to i m fix this problem ?? … (read more)

wen i m searching any web site in Google.com than my Firefox redirect me another web site how to i m fix this problem ??

Asked by mrateeb 9 years ago

Last reply by the-edmeister 9 years ago

  • Archived

since the latest upgrade to 9.0.1 on mac 10.5.8 the browser is slower and the bookmark icons have gone - why?

after the last upgrade to 9.0.1 the browser is very slow to open web pages when it starts (and I think slower generally). Also, the icons for each bookmark in the bookmar… (read more)

after the last upgrade to 9.0.1 the browser is very slow to open web pages when it starts (and I think slower generally). Also, the icons for each bookmark in the bookmark menu have gone, which makes it difficult to identify some bookmarks just by their description alone

Asked by simonarcher 9 years ago

Last reply by Matt_G 9 years ago

  • Archived

Unable to see "Options" in Tools

I am using RHEL5 and using firefox 9.0.1, i need to configure proxy in firefox. but in order to do so , i am unable to see "options" under "Tools". Under Tools ->> … (read more)

I am using RHEL5 and using firefox 9.0.1, i need to configure proxy in firefox. but in order to do so , i am unable to see "options" under "Tools".

Under Tools ->> I am getting " Download , add-on, setup sync, web developer , page info ,start private browsing , clear history "

Asked by santosh_911 9 years ago

Last reply by the-edmeister 9 years ago

  • Archived

When I select a bookmark ie Mozilla Help... it always takes me to a European website. HELP

Internet Explorer was used previously and when I began using Firefox my "favorite" sites automatically transferred to Firefox; however, the address for all of them was t… (read more)

Internet Explorer was used previously and when I began using Firefox my "favorite" sites automatically transferred to Firefox; however, the address for all of them was to a European news site. I deleted all of my saved bookmarks and found that when I saved the sites located using Firefox to the bookmarks, the address were saved correctly. I would like very much to have access (using Firefox) to the saved "favorite" sites saved to Explorer. Can you help me do this? Thank you.

Asked by cabjbean 9 years ago

Last reply by cor-el 9 years ago