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  • Archived

Firefox crashed and now no page will load. I re-installed and the problem remains. Other browsers still work.

I updated to 9.0.1 and browser almost immediately crashed. When I reopened browser no page would load. Other browsers still work so I know it is not a problem with netw… (read more)

I updated to 9.0.1 and browser almost immediately crashed. When I reopened browser no page would load. Other browsers still work so I know it is not a problem with network etc. I re-installed firefox and problem persists.

Asked by ringfro 8 years ago

Last reply by cor-el 8 years ago

  • Archived

Suddenly I can not select anything within the top inch or so of any web page. The scroll bar arrow doesn't work at the top. I don't know what to do. I tried updating my browser but the problem still exists.

Everything worked fine on Tues. I shut down my system and then on Wed. morning, the problem appeared. Anything within the top inch or so of a webpage is unavailable to s… (read more)

Everything worked fine on Tues. I shut down my system and then on Wed. morning, the problem appeared. Anything within the top inch or so of a webpage is unavailable to select. It is like there is an inch of the page that is dead. It is that way on every website that I visit with Firefox. It does not happen if I use internet explorer, which I do not like and do not want to have to go back to using. Please help!!! My sister in law has the same problem with firefox.

Asked by mamof6 8 years ago

Last reply by Vivek 8 years ago

  • Archived

I followed the instructions to import bookmarks from Internet Explorer. The end result is that about 50% of the web address extensions are incorrect and take me to a BBC website. How can I correct this?

I want to use Firefox as my default browser instead of Explorer. To do so, I need my bookmarks from Explorer. I followed the Firefox instructions to import my bookmarks f… (read more)

I want to use Firefox as my default browser instead of Explorer. To do so, I need my bookmarks from Explorer. I followed the Firefox instructions to import my bookmarks from Internet Explorer. Although all of the folders and titles were imported, many of the web addresses attached to my bookmarks are not correct. Virtually all of those that are wrong take me to a British Broadcasting website instead of the correct web address. How did this happen and what can I do to correct it?

Here is an example:  

   In Explorer I have a bookmark for the Minnesota Department of Commerce (http://www.commerce.state.mn.us/LicenseLookupMain.html).

   After importing my bookmarks to Firefox, the web address attached to the Minnesota Department of Commerce is http://www.bbc.co.uk/news/uk-14797365.

The web address extensions for about 50% of my imported bookmarks are incorrect and take me to the BBC website.

Asked by bkshea 8 years ago

Last reply by cor-el 8 years ago

  • Archived

I updated my Firefox to 9.0.1 on my Mac Lion. The installation is Ok and it works fine except it stay on saying I don't use the latest version. I removed firefox complete and instal again but the same. What is the reason for this? Thank Peter

Hello, I updated my Firefox to 9.0.1 on my Mac Pro Lion. The installation is Ok and it works fine except it stay on saying I don't use the latest version. I removed firef… (read more)

Hello,

I updated my Firefox to 9.0.1 on my Mac Pro Lion. The installation is Ok and it works fine except it stay on saying I don't use the latest version. I removed firefox complete and instal again but the same. What is the reason for this? Thank Peter

Asked by Petertje1968 8 years ago

Last reply by ideato 8 years ago

  • Archived

I upgraded to FF 9.0.1 yesterday, how can I revert back to a lower/previous version?

after the upgrade, i began experiencing difficulty within the email function in the ticketing system i use at work. specifically, when emailing from the ticketing system… (read more)

after the upgrade, i began experiencing difficulty within the email function in the ticketing system i use at work. specifically, when emailing from the ticketing system, the message appears in a larger, but different font. once the message is sent, i'll check the copy retained in the ticket and find the body of the sent message is blank. i verified with recipients that the message they receive is blank in the body as well. i would like to revert back to a previous version of FF until you can resolve this matter.

The ticketing system used here at Media General is ManageEngine, ServiceDesk Plus. The version I have is 7.6.0, build 7611

Asked by anelson 8 years ago

Last reply by Matt_G 8 years ago

  • Archived

when I open my start..I get- firefox is up to date-..how do I get rid of thatt?

I just upgraded firefosx ,..Now, when I open browser to google something ,I get the page that says firefox is up to date..How do I get rid of that with out closing it out… (read more)

I just upgraded firefosx ,..Now, when I open browser to google something ,I get the page that says firefox is up to date..How do I get rid of that with out closing it out each time

Asked by arlenehogan 8 years ago

Last reply by Matt_G 8 years ago

  • Archived

Ever since Firefox updated, I cannot view slideshows on websites. If I click the "Next" button to see the next slide in an article, nothing happens. Why is this? How can it be fixed? I've cleaered cache, done everything.

When I try to view any article with a slideshow, the next button on the slideshow doesn't work. It doesn't matter which website, it doesn't happen in other browsers (ie C… (read more)

When I try to view any article with a slideshow, the next button on the slideshow doesn't work. It doesn't matter which website, it doesn't happen in other browsers (ie Chrome), and it didn't happen prior to the recent Firefox update. I've cleared cache, checked all of the settings, and nothing's fixing this. How do I fix it?

Asked by cahil1ck 8 years ago

Last reply by cor-el 8 years ago

  • Archived

Since updating to the latest version of Firefox, whenever I go online, I get the "Hooray. You updated..." and the request to send info for firefox improvement. I keep checking "no". How do I stop the firefox page from loading?

I recently updated to the latest Firefox version. Now, every time I go online, the Firefox "Hooray. You updated to the latest version..." page appears. At the top is t… (read more)

I recently updated to the latest Firefox version. Now, every time I go online, the Firefox "Hooray. You updated to the latest version..." page appears. At the top is the request for my useage information to be sent to Firefox. I check "no". (I check "no" every time this page appears. My Google home page also loads in a separate window behind the Firefox page. How do I get rid of this Firefox "Hooray" page??

Asked by lisadiane55 8 years ago

Last reply by Matt_G 8 years ago

  • Archived

I configure FF to not check for updates but it always does giving me a welcome to FF screen , not my selected home page. This after the, 9.0 update install.What is the cause? I use Vista Business Pro.

I configure FF to not check for updates but it always does giving me a welcome to FF screen , not my selected home page. This after the, 9.0 update install.What is the ca… (read more)

I configure FF to not check for updates but it always does giving me a welcome to FF screen , not my selected home page. This after the, 9.0 update install.What is the cause? I use Vista Business Pro. edit

Asked by reticent 8 years ago

Last reply by cor-el 8 years ago

  • Archived

Why doesn't sldieshow work properly in Yahoo group when I use Firefox? It used to and it works with Internet Explorer.

I can open a slideshow of images but when I click out of it, it no longer enables Yahoo again, just gives a grey veil over the screen and nothing can be clicked on or is … (read more)

I can open a slideshow of images but when I click out of it, it no longer enables Yahoo again, just gives a grey veil over the screen and nothing can be clicked on or is responsive; I have to exit and re-enter Yahoo Groups to access my messages. I used to have no problem and when Yahoo suggested I use another Internet browser, I used Internet Explorer and the problem was solved. They suggested i contact you about the problem. Tried all your fixes and updated everything and still no go, and yes, I did sign out and go on again for changes/updates to take place

Asked by wwadeiii 8 years ago

Last reply by cor-el 8 years ago

  • Archived

When I try a Google search, I sometimes get a page with just functions on it (i.e., (function(){})();(function(){})();). How can I fix this?

When I search using Google, I often get a page that's blank except for something like (function(){})();(function(){})(); This doesn't happen on other browsers. … (read more)

When I search using Google, I often get a page that's blank except for something like (function(){})();(function(){})();

This doesn't happen on other browsers.

Asked by Jincyk 8 years ago

Last reply by cor-el 8 years ago

  • Archived

How do I add a website to remember the password after I have been to it before? I didn't know how to make the website remember the password initially.

I want to have firefox remember a password on some sites that I have already been to previously. When it asked me initially, I didn't know how to make it remember. Now I … (read more)

I want to have firefox remember a password on some sites that I have already been to previously. When it asked me initially, I didn't know how to make it remember. Now I would like for it to remember that site. Please explain how to do this.

Asked by xaria 8 years ago

Last reply by cor-el 8 years ago