All Products Support Forum

When printing a pdf from the built-in pdf viewer (pdf.js?) to a network printer, it's so slow as to be unusable. Save the same pdf and open it it in Xreader, click print, and it starts printing immediately. Size of the document seems to play a role; I knew it was slow from trying to print smaller documents in the past, but today I needed a hard copy of a 68MB pdf, and hours later, it still had not printed.

I'm running latest Linux Mint Debian Edition 4 Debbie and latest Firefox in its repositories, 78.11.0esr (64-bit). Printer is Canon imageRunner 2200, it doesn't have any other slow printing problems, as I stated above.

Problem seems to have existed for a long time...

I have a HP laptop 15-BA009DX with a Firefox problem. I noticed that the newest Firefox release takes one of my backed up bookmarks that I restore - causing the folders to "leak" the bookmarks out of the folders. The result is a list at the bottom of the bookmarks menu containing several hundred bookmarks. It seems to only happen when you restore a bookmark .json file. I Loaded the Extended Support Release (ESR) version on my laptop and discoveredf that it doesn't have this bookmark "leak" problem.

I tried to install the ESR version on my other (standby) laptop in place of the "regular" version to fix this bookmark folder "leaking" but the ESR version appears to not completely install. I can't go to any web page and I can't access the Tools > Options page. When I select the "Options" choice, it doesn't do anything. I have tried to uninstall and reinstall both the ESR version and the "regular" version several times with the same result. I frequently get an install error message similar to "VCRuntime140_1.dll not found - Reinstall can fix this".

I am familiar with computers but I'm not a techie. Installing this should be a no-brainer, but I am baffled why it won't correctly install and work.

Any Idea what is causing this problem? Thanks for your kind reply.

Dear Sir or Madam,

I am writing to you because of Mozilla's new add-on policies. I am especially focusing on the point: Encryption – standard, in-browser HTTPS – is now always required when communicating with remote services. In the past, this was only required when transporting sensitive information. While I am supporting this new rule, I would like to ask, if there is any chance to be excluded from this policy. I am the developer of Domain Country, an add-on which allows you to retrieve the geographical information (and other data) about a given domain. To retrieve this data, Domain Country uses the API https://ip-api.com/. Unfortunately, this API requires a paid key to be accessible via HTTPS (Example URL: https://ip-api.com/json/mozilla.org). While I am very frustrated about this solution, I still decided to implement it, because I could not find another free API service. To still ensure that users are protected against Man-in-the-middle-attacks, I decided to manually validate the data after it is received (the code for Domain Country is open-source. This is the line, I'm talking about: https://github.com/Myzel394/domaincountry/blob/master/src/apis/fetchDomainInformation.ts#L94). Domain Country will also be continuously updated to ensure the user's safety. As a student with only low income it is also impossible for me to pay for https://ip-api.com/.

I hope you understand my problems and consider excluding Domain Country from the new add-on policy.

This is becoming more annoying than ever with Firefox. Goggle will not launch sites, or launches with blank white window.

Does not happen using Safari.

Here is a example.

AT&T Community Forums https://forums.att.com

What is wrong with this browser!

Hello, For some reason I can no longer log into my gmail or yahoo email accounts using Firefox. I have no idea what the problem is, other than it is a great inconvenience.

I would appreciate any help. Thank you.

hello,

i am wondering, is there a way to automatically have my posted question emailed to me? Meaning, when i post a question here, can i choose that a copy of it be sent to me? (many other sites, such as google and ebay, have this option, and it is very helpful).

thanks!

After every update, my Fire Fox browser tells me that the version I used isn't supported anymore, forcing me to open a new browser. I lose everything! I can't keep doing this nearly everyday! I keep trying to ask for help but no one will help me! No matter what I do this issue continues. I thought it was because of my laptop but it's not. It's Fire Fox, which sucks because I loved using this browser.

my firefox is for some reason not showing me missing text oncertain websites like news websites and quizziz. in quizziz, you cant read anything as every sentence is gone and only one letter of the sentence is visible. i can see the contents of the cuizziz if i checked from inspect element though like shown in the picture. how do i solve this problem?

Since yesterday I have been unable to open Google News. Nothing happens. In addition, today I am unable to open local news stations articles. The local station's home page ups but news stories do not.

Secure Connection Failed

An error occurred during a connection to iptorrents.me. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Hi I get the error above after the pc tries to connect to https://www.iptorrents.eu/t it goes to https://iptorrents.me/t then tries to go to the login page, but it just circles and after several minutes I get the error above. I have used this site for years. Not sure if a recent Windows upgrade has caused this, nut I have checked for malware using Malwarebytes. Re booted and no joy. I have installed Firefov as my default browser. Rebooted. Tried agin and no joy.

HELP!!!!!

I'm currently using Firefox 78.15.0esr 64-bit and there's supposed to be an update to 90-something, but I don't want to upgrade because the reason why I downgraded to this version was a major problem I had with the latest Firefox--that problem being that it would go in and out of Full Screen mode by itself regardless of whether I was watching a Youtube video or not, even if I never pressed F11. It would just jump in and out of fullscreen on its own, sometimes just showing a black screen and forcing me to restart the computer entirely because when it holds on the black screen, my monitor would just turn off.

So, is there a way to opt out of this update if the upgraded ESR is just going to do the same thing as regular Firefox?

When trying to get to paypal.com, I get stacked at the VERIFICATION (in French) display and can't get to the site. I've called paypal and tried from CHROME and it worked alright. I've changed the password,I've deleted the cookies in CLIQZ but can't get pass VERIFICATION. I must go to CHROME for any transactions with paypal. This didn't happen before (a few days ago). Could you pls help me??? Cristina Aragona