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  • Solved

cannot get firefox to start, want to find out why

Dear mozilla community, I cannot get firefox to start, and I need help to troubleshoot this. What I already did: remove and reinstall (apt) rename ~/.mozilla to trigge… (read more)

Dear mozilla community,

I cannot get firefox to start, and I need help to troubleshoot this. What I already did:

  • remove and reinstall (apt)
  • rename ~/.mozilla to trigger recreation
  • start using the command line
  • start in safe mode

The only symptoms are <defunct> processes (see screenshot).

I need more information to find out what went wrong. Where can I find this?


Details

  • apt
  • firefox_78.0+build2-0ubuntu0.16.04.1~mt1_amd64.deb
  • Linux Mint 18.3 Sylvia

Asked by eim_92 5 months ago

Answered by FredMcD 5 months ago

  • Solved

Can't remove sites from the drop-down address bar after latest update.

The drop-down menu for the address bar on my computer now has little pin images over the icons. I used to have 10 sites listed, but now there's just 8, and a couple of th… (read more)

The drop-down menu for the address bar on my computer now has little pin images over the icons. I used to have 10 sites listed, but now there's just 8, and a couple of them are sites I don't use anymore, but I can't remove them; I highlight them and hit Shift-Delete, but they won't go away! I don't know what the new update did, but I want this fixed.

Asked by RD 5 months ago

Answered by jscher2000 5 months ago

  • Solved

Remove suggested website from the drop-down list at the top of Firefox pages.

How do I remove a suggested website from the drop-down list at the top of Firefox pages? Highlighting the website I want to get rid of and then depressing Shift and then… (read more)

How do I remove a suggested website from the drop-down list at the top of Firefox pages? Highlighting the website I want to get rid of and then depressing Shift and then Delete doesn't work. This is what's currently recommended on this support website.

Asked by downyemerald 4 months ago

Answered by jscher2000 4 months ago

  • Solved

Unable to connect to several financial sites.

Trying to connect to several of our financial sites we get a "System Error" message after logging in. Only happens to two sites that have worked before. Logging in with E… (read more)

Trying to connect to several of our financial sites we get a "System Error" message after logging in. Only happens to two sites that have worked before. Logging in with Explorer works fine.

Thanks,

Bob

Asked by bob169 4 months ago

Answered by bob169 4 months ago

  • Solved

Suspicion of spam under the name of mozilla

Hi, it's the second time that I found a mail from "Firefox <Mozilla@e.mozilla.org>" in my spam folder. Its links seem suspicious to me, beginning with "https://clic… (read more)

Hi,

it's the second time that I found a mail from "Firefox <Mozilla@e.mozilla.org>" in my spam folder. Its links seem suspicious to me, beginning with "https://click.e.mozilla.org/" followed by long sequences of digits and letters. The mail's text is identical with parts of the German site "https://www.mozilla.org/de/". Subject line is "Schütze das Web, das du liebst". Maybe it's no spam/phishing, but I want to be shure.

Probably I'm wrong here, but I couldn't find a better place to post this. If so, could anyone tell me the right place to report this?

Thanks a lot! Thomas

Asked by thsteinbach 1 month ago

Answered by Meskó Balázs 1 month ago

  • Solved

with update to Firefox 78.0.1 all of my browser history disappeared and it will not save any of my history

today firefox updated to version 78.0.1 (x64), on Windows 10 build 19041. all of my browsing history was deleted and firefox will no longer save any history … (read more)

today firefox updated to version 78.0.1 (x64), on Windows 10 build 19041. all of my browsing history was deleted and firefox will no longer save any history

Asked by sdbear 5 months ago

Answered by FredMcD 5 months ago

  • Solved

Drop down menu not showing most recently visited websites

Until the most recently Firefox update (7/1/20), when I clicked in my address bar, it would drop down and show the web sites I visited most frequently. Now, when I click … (read more)

Until the most recently Firefox update (7/1/20), when I clicked in my address bar, it would drop down and show the web sites I visited most frequently. Now, when I click in the address bar, it shows a bunch of random websites, some of which I only visited once a long time ago. How do I get the drop down menu back to how it was before the update? Thanks.

Asked by richardstephan 5 months ago

Answered by jscher2000 5 months ago

  • Solved

HOMEPAGE

Hi,since the latest Firefox update my Homepage has reverted to just the standard Google Homepage without the Firefox symbol which i had before, have attached 2 pics to ex… (read more)

Hi,since the latest Firefox update my Homepage has reverted to just the standard Google Homepage without the Firefox symbol which i had before, have attached 2 pics to explain, have selected Firefox as default broswer, any tips on what to try please ?

Asked by 24008943 4 months ago

Answered by Wesley Branton 4 months ago

  • Solved

Sync and Master Password agrivation

I like FF Sync and I like using the Master Password I set up in Options. I use them on all my machines. But why does FF have to constantly ask me my Master Password (MP… (read more)

I like FF Sync and I like using the Master Password I set up in Options. I use them on all my machines. But why does FF have to constantly ask me my Master Password (MP) every time I boot up? I'm usually drilling down into my bookmarks tree trying to locate my destination when... POP! There's that darn MP dialog box popping up and stopping everything. I have to then start all over. Happens every time.

I tried to train myself to first sign into Sync as soon as I got to the Desktop, but that seems like it should be unnecessary.

Isn't there any way that the MP can be fed to Sync automatically if I am the only one using the machine? Can I eliminate Sync from asking for the password? Any work-arounds at all?

Asked by Clutch 4 months ago

Answered by Wesley Branton 4 months ago

  • Solved

FF won't open some major websites, so I'm switching to Chrome

I can't get at my account, or even the site itself, in eBay. I fill in my details (name and PW), press next, and I get a "captcha loading" note at the top of the page (se… (read more)

I can't get at my account, or even the site itself, in eBay. I fill in my details (name and PW), press next, and I get a "captcha loading" note at the top of the page (see attached), and that's the end of it. That screen will stay up for weeks if I let it. No captcha, no destination website ever appears. Nor can I get to my bank website. I was willing to simply use a different browser for that, and stick to FF, but why bother? I'm tired of fighting with Firefox.

Asked by Birck 4 months ago

Answered by Scribe 4 months ago

  • Solved

Firefox browser

For the past week, on every start up, Firefox requests to do an update. I agree, but if I shut down and then restart later, it asks the same question. On and on for some … (read more)

For the past week, on every start up, Firefox requests to do an update. I agree, but if I shut down and then restart later, it asks the same question. On and on for some 8 days now!!!!! How do I stop this?

Asked by philip194johnson 4 months ago

Answered by the-edmeister 4 months ago