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How do I change my Mozilla Support profile picture?

I want to change my profile picture on Mozilla Support to a different photo, but I can't figure out how to do so. I know that the profile picture is connected to your Fir… (read more)

I want to change my profile picture on Mozilla Support to a different photo, but I can't figure out how to do so. I know that the profile picture is connected to your Firefox account, and it sets your profile photo to your Firefox account photo, but it won't change to my new photo. How do I change my profile photo for my Mozilla Support account?

Asked by Jeremy West 2 months ago

Answered by Jeremy West 2 months ago

  • Solved

History not recording all websites, gaps in history

(First off; I have not changed any settings related to history in firefox, nor is firefox configured to delete history, nor am I in private mode) For all purposes, all th… (read more)

(First off; I have not changed any settings related to history in firefox, nor is firefox configured to delete history, nor am I in private mode) For all purposes, all the history is set to be remembered and saved. (I am also the sole user of this computer)

Started having this problem this last weekend (Around June the 6th 2020) At first I didn't notice but after a while large portions (hours worth) of my history were missing. The problem seems may have gotten worse , more and more seems to vanish. To be specific seemingly randomized pages fail to register in the history.

I have attempted verifying the integrity of places.sqlite (is this even history?) as was mentioned on another similar support report (about history not recording everything) but as soon as I pressed verify the log showed the following -

> Task: checkIntegrity - Unable to check places.sqlite integrity: Error: Error(s) encountered during statement execution: > Task: invalidateCaches - The task queue was cleared by an error in another task. > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: originFrecencyStats - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.

Can I repair my current places.sqlite (Bookmarks / History?) ? Do I have to delete it/other places.sqlite files so firefox can regenerate?

I have a lot of bookmarks, is there such a thing as too many?

Asked by Diapolic 1 month ago

Answered by cor-el 1 month ago

  • Solved

Audio doesn't work on Firefox

I got a new computer recently, and the audio doesn't work on Firefox. Videos play normally, there's just no sound. I initially thought it was the computer, but when I t… (read more)

I got a new computer recently, and the audio doesn't work on Firefox. Videos play normally, there's just no sound. I initially thought it was the computer, but when I tried on another browser, the audio worked fine. After searching for answers, I downloaded Adobe Flash and made sure it was listed in my Add-ons, but still no sound.

Help?!

Asked by leslie.siebert 1 month ago

Answered by leslie.siebert 1 month ago

  • Solved

Certain website won't take credentials anymore.

I have a website that I log into for work that needs a username and password. I was able to get into this website just fine yesterday. Since then, Windows 10 bricked itse… (read more)

I have a website that I log into for work that needs a username and password. I was able to get into this website just fine yesterday. Since then, Windows 10 bricked itself with the latest update so after erasing the hard drive and reinstalling, I downloaded Firefox and signed back into my Mozilla account. After everything got sync'd, that's when the problem began. When I put my credentials into the website and hit submit, the form fields just clear themselves out and no error message appears. I tried logging into this website with my phone, Chrome, and even Edge with no problems. I went into my Firefox history and clicked "forget this site" and I even got desperate and reset Firefox just a moment ago. So, it's just Firefox that's suddenly having problems as of yesterday. Any ideas?

Asked by Three Eighty-Six 1 month ago

Answered by cor-el 1 month ago

  • Solved

Firefox browser can't be set as default??

Hi, It appears as though Microsoft have made it mandatory to use Bing as my search engine overriding my Firefox browser. I have tried all the recommended fixes with no su… (read more)

Hi, It appears as though Microsoft have made it mandatory to use Bing as my search engine overriding my Firefox browser. I have tried all the recommended fixes with no success. Can anybody help with this problem? Thank you, Clyde

Asked by relic400 1 month ago

Answered by FredMcD 1 month ago

  • Solved

Facebook Changes

I have no problem logging in to Facebook account. But when I login I go directly to PAGE. From there I'm unable to go any place else. I'm stuck. I don't have this problem… (read more)

I have no problem logging in to Facebook account. But when I login I go directly to PAGE. From there I'm unable to go any place else. I'm stuck. I don't have this problem in Explorer. Also when I go to:www.facebook.com/rowshanphotography. Rowshan!Photography looks like this: Rowshan!Photoga phy I doesn't appear that way in Explorer.

Thanks for your help,

Rowshan

Asked by info2655 1 month ago

Answered by info2655 1 month ago

  • Solved

Remove entries from firefox right click menu for images [or anything really]

I've seen people giving examples of css code that you need to use to do this but when I tried adding those things to the userChrome file that I already use it didn't actu… (read more)

I've seen people giving examples of css code that you need to use to do this but when I tried adding those things to the userChrome file that I already use it didn't actually remove anything from the right click image menu at all. Can someone please explain in simple terms how to remove these entries from the right click menu... 'Open link in new window', 'Open link in new private window', 'Save link to pocket', 'Email image', 'View image info', 'Send link to device', 'Inspect element', 'Inspect Accessibility Properties'. Thanks

Asked by Haruna 1 month ago

Answered by cor-el 1 month ago

  • Solved

Firefox reset - lost previous session and plugins

I was trying to attach a jpg into an email using Gmail on Firefox. One of my attachments would not load, no matter how I tried. I then read there is a PROBLEM with Gmail … (read more)

I was trying to attach a jpg into an email using Gmail on Firefox. One of my attachments would not load, no matter how I tried. I then read there is a PROBLEM with Gmail and Firefox as regards attachments. Is that the case? The attachment sent fine in Chrome.

So I followed instructions and did a "refresh" of Firefox. Now I lost my previous session restore, and a plug-in/extension that I was using and liked.

It put a list view to the left of the window that showed me all open tabs, and on which each listing could be clicked to go instantly to that tab. I can't remember what the name of that extension is, and, again, it has disappeared.

I don't want to switch back to Chrome because it's a memory hog, but this behavior from Firefox is frustrating. Is there anyone who can help?

Thanks, Gary Stockdale

Asked by Gary Stockdale 1 month ago

Answered by jscher2000 1 month ago

  • Solved

Swipe across bottom bar to change tab

Hello! I have just migrated from chrome to Firefox, and I am completely loving Firefox. However, there is just one big drawback for me. On chrome, you can swipe across t… (read more)

Hello!

I have just migrated from chrome to Firefox, and I am completely loving Firefox. However, there is just one big drawback for me.

On chrome, you can swipe across the bottom/top tab bar to easily switch to a different tab. Howevee, this does not seem to be available in Firefox.

It would be the perfect browser if it could do this!

Please let me know if there is any way to request this as a feature, or if I'm being stupid and not noticing a setting!

Thanks,

Oliver

Asked by Oliver Hewitt 1 month ago

Answered by Mick 1 month ago

  • Solved

Secure connection failed and Firefox did not connect

This is not a question. It is a complaint. I can't see anywhere else to lodge it. I am on a mac mini. I keep getting "Secure connection failed and Firefox did not con… (read more)

This is not a question. It is a complaint. I can't see anywhere else to lodge it.

I am on a mac mini. I keep getting "Secure connection failed and Firefox did not connect" on secure government sites and others that I know are just fine. I'm sick of it. This did not happen till recently and I have not changed my settings or preferences for over a year.

When I get this message these days, guess what I do - I switch browsers. I would like to keep using Firefox. I like it. However, I get this message on too many sites to put up with it any longer. If it isn't adjusted in the next update, I will strongly consider switching browsers permanently.

Even Safari allows me to continue to the site - certificate or no certificate. Blocking me from the site is ridiculous. Fix it.

Asked by combinola 1 month ago

Answered by combinola 1 month ago

  • Solved

Firefox doesnt load webpages on Laptop

I have a completely fresh install of mozilla on my laptop *HP Elitebook 8470p*, it plain refuses to load webpages, and it seems to be the only browser to have this issue.… (read more)

I have a completely fresh install of mozilla on my laptop *HP Elitebook 8470p*, it plain refuses to load webpages, and it seems to be the only browser to have this issue.

It has the following specs: a I5 3340M 8GB DDR3 RAM at 1300MHz Integrated graphics chip

Its running windows 10

Is this a case of the specs being utterly lacking or am I missing something.

Asked by dirk-bastiaan 1 month ago

Answered by FredMcD 1 month ago

  • Solved

Home Page Setting

In attempting to set my preference for a Homepage in Firefox, I get an error in the search bar, 1st the lock has a red slash on it, 2nd I get a "Coming Soon page" in the… (read more)

In attempting to set my preference for a Homepage in Firefox, I get an error in the search bar, 1st the lock has a red slash on it, 2nd I get a "Coming Soon page" in the search bar. Basically I simply cannot choose my own homepage, I have deleted all extensions, all other plug-ins, etc. Nothing worked, can someone help? Thank You.

Asked by Fernand 1 month ago

Answered by jscher2000 1 month ago

  • Solved

Logins and Passwords Keep Unchecking in Settings

Hello, Kind of like the title says, every time I close out Firefox, the "Logins and Passwords" option "Ask to save logins and passwords for websites" unchecks itself, and… (read more)

Hello, Kind of like the title says, every time I close out Firefox, the "Logins and Passwords" option "Ask to save logins and passwords for websites" unchecks itself, and does not autofill or remember passwords on the next browsing session unless you go back and check the box each time. I included the troubleshooting text below. Thanks in advance for your help! Matt

Asked by mcj3272 1 month ago

Answered by cor-el 1 month ago

  • Solved

Bitdefender Wallet and Firefox. Where is the Wallet add-on?

There are many previously posed questions about this, but I am having repeated issues. I have Bitdefender, and I would like to use the Wallet add-on with Firefox. It is… (read more)

There are many previously posed questions about this, but I am having repeated issues. I have Bitdefender, and I would like to use the Wallet add-on with Firefox. It is not showing as an option to enable, and no search comes up with Bitdefender Wallet within all the available add-ons/extensions. Where can I find the Bitdefender Wallet add-on?

Asked by Amy Wiltse 1 month ago

Answered by the-edmeister 1 month ago

  • Solved

Interal error message when trying to log into Web mail.

I'm getting an "Internal Error" message when trying to log into Web mail,since 6/28 when using Firefox. Been using Firefox for web mail for decades now w/no problems. Saf… (read more)

I'm getting an "Internal Error" message when trying to log into Web mail,since 6/28 when using Firefox. Been using Firefox for web mail for decades now w/no problems. Safari & Chrome working fine.

Asked by Beardog11 4 weeks ago

Answered by FredMcD 4 weeks ago

  • Solved

Down arrow in the addres bar

the down arrow in the address bar (that shows previously visited sites ) is gone for good ? is there a way to bring it back? or is there an add on I can use? That was th… (read more)

the down arrow in the address bar (that shows previously visited sites ) is gone for good ? is there a way to bring it back? or is there an add on I can use? That was the main reason i was using firefox over chrome

Thanks

Asked by hetzermx 2 months ago

Answered by jscher2000 2 months ago