Showing questions tagged: Show all questions
  • Solved
  • Archived

3rd different blocking error message in a month

"Fastly error: unknown domain: www.ebay.com. Please check that this domain has been added to a service. Details: cache-bos4642-BOS" Why is Firefox blocking me from my e… (read more)

"Fastly error: unknown domain: www.ebay.com. Please check that this domain has been added to a service. Details: cache-bos4642-BOS"

Why is Firefox blocking me from my eBay account this is the 3rd different error message in a month! The previous "408" error seems to have finally been fixed. At least it eventually allowed access, this one does not ever since last Sun. AM 6/7/2020 when Firefox loaded an update that knocked me off our virtual video Church service. I had to reboot computer and router to get working again. Have not been able to access eBay ever since. Is there a fix? Why do they keep doing this to us?

I am running Win 7, 64.

All help with this greatly appreciated, and I thank you, in advance.

Bob T., Lowell, MA, USA

UPDATE: Aug. 1, 2020:

None of the 2 respondents solutions below worked. No responses to my reply's to them ever received. As noted in my replies shortly after posting this problem Firefox installed an update, and many more since, after that update the problem has disappeared and I've not had it again. As Ithought it may well have been a software glitch.

I consider this matter resolved and closed.

Asked by Bob 2 years ago

Answered by Bob 1 year ago

  • Archived

Unable to post Facebook picture comments only. Can post to main page.

Noticed after a FireFox update I am unable to post picture comments to others posts on Facebook. GIFs and emojis are fine. Tried resetting Firefox and deleting extensions… (read more)

Noticed after a FireFox update I am unable to post picture comments to others posts on Facebook. GIFs and emojis are fine. Tried resetting Firefox and deleting extensions. No change. Restarted computer. No change. Can, however, post pics on other browsers like Chrome. Using updated Mac OS Catalina.

No ideas what else to try.

Asked by jws360 2 years ago

Last reply by mishmish 1 year ago

  • Archived

I have been trying for a long time to open my hotmail with this browser. I'm tyred ! I only can do with chrome. Trying also to update your browse , no way! I like this browse. Please help me

I have been trying to login in my hotmail.com and only can do it with chrome. when I enter any shopping page the links don't work. I really like firefox but I'm tired o… (read more)

I have been trying to login in my hotmail.com and only can do it with chrome. when I enter any shopping page the links don't work. I really like firefox but I'm tired of trying. I am trying to update the browse, it doesn't work ! It seems to me that the mozilla browse i being blocked. thank you for being so good !

Asked by arelisgalavis9 1 year ago

Last reply by cor-el 1 year ago

  • Archived

The windows will shutdown when I want to save pictures or upload pictures on many platform.

Hi, I got this issue for whole year. I've reset and updated the broswer, but the problem still exist. The windows will shutdown when I want to save pictures or upload/op… (read more)

Hi, I got this issue for whole year. I've reset and updated the broswer, but the problem still exist. The windows will shutdown when I want to save pictures or upload/open pictures on many platform, even on the facebook. I can only use other broswers ,like Chrome, to save or upload/open pictures. Please someone to help me to resolve this problem. Thank you a ton!

Asked by helenhehehehe 1 year ago

Last reply by helenhehehehe 1 year ago

  • Solved
  • Archived

I lost a sub dir in the bookmark

My bookmark is fine except for the "simcity" sub dir. That sub dir is just plain gone. The dir and all the entrys in that dir are also gone. I found the lost sub dir in… (read more)

My bookmark is fine except for the "simcity" sub dir. That sub dir is just plain gone. The dir and all the entrys in that dir are also gone. I found the lost sub dir in an earlier saved *.json. Is there any way to add that sub dir from the earlier bookmark to the current bookmark?

Steve

Asked by reble 1 year ago

Answered by cor-el 1 year ago

  • Archived

Firefox Account verification problem

Dear Volunteer, First of all, I have to thank you to build the community in your freetime. I've changed my computer. I have 2 firefox accounts, the first for private brow… (read more)

Dear Volunteer,

First of all, I have to thank you to build the community in your freetime. I've changed my computer. I have 2 firefox accounts, the first for private browsing, the second one for work browsing, and I use them via different Firefox profiles. The configuration of the private account (adam**********y@gmail.com) was succesful. But the configuration of the work account (s****i@orfk.police.hu) was not. I've used this accounts since 2013, and I'd reconfigured them so many times, and there wasn't any problem until now. The actually problem is the unreceived verigfication email. I've tried the actions below: - checking email working -> Perfectly works. - checking spam folder -> There is no any mail in the spam folder. - adding accounts@firefox.com to contact list -> Done. I did not get the verification emails. The administrators probably changed the security settings. I cannot log in, I cannot sync. I tried to send you this letter from my work e-mail, but I did not find any support address, just this option. How can I resolve this problem? Thans for your help.

Kind regards,

Adam Sterbinszky

Asked by adamsterbinszky 1 year ago

Last reply by Kiki 1 year ago

  • Archived

Malwarebytes reports Firefox.exe as a trojan attempting to contact a separately reported bad IP address

Malwarebytes interrupted with a pop-up alert saying Firefox was trying to connect to IP address 167.71.99.170 (https://urlhaus.abuse.ch/url/348428/), which apparently mi… (read more)

Malwarebytes interrupted with a pop-up alert saying Firefox was trying to connect to IP address

167.71.99.170 (https://urlhaus.abuse.ch/url/348428/),

which apparently might be bad?

Interestingly, the above urlhaus link initially reported the hit on the IP address per a Pascal Geenens (@geenensp on twitter) who writes for a security blog at

Thanks to any and all who might be able to help!

-Log Details- Protection Event Date: 6/4/20 Protection Event Time: 4:18 PM Log File: 920f76a0-a6a0-11ea-9633-00ffc7e81200.json

-Software Information- Version: 4.1.0.56 Components Version: 1.0.920 Update Package Version: 1.0.25022 License: Premium

-System Information- OS: Windows 10 (Build 18362.836) CPU: x64 File System: NTFS User: System

-Blocked Website Details- Malicious Website: 1 , C:\Program Files (x86)\Mozilla Firefox\firefox.exe, Blocked, -1, -1, 0.0.0

-Website Data- Category: Trojan Domain: IP Address: 167.71.99.170 Port: 443 Type: Outbound File: C:\Program Files (x86)\Mozilla Firefox\firefox.exe


(end)

Asked by thompson.g 2 years ago

Last reply by the-edmeister 1 year ago

  • Archived

i only get one printer to print to i have three printers I do not get any of microsofts printers either i.e print to pdf

I do not get aselection of printers to print with. I only get one of my online printers. None of MS printers i.e PDF to file etc. I have seven printers in all in the dev… (read more)

I do not get aselection of printers to print with. I only get one of my online printers. None of MS printers i.e PDF to file etc. I have seven printers in all in the devices file of setup

Asked by rogerplayford 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Why can't I acccess, comment on Facebook now with the new upgrade?

Why can't I access, comment on Facebook now with the new upgrade? I'm ready to just delete Firefox and go with Safari, and hopefully never the dreadful Google Chrome. I … (read more)

Why can't I access, comment on Facebook now with the new upgrade? I'm ready to just delete Firefox and go with Safari, and hopefully never the dreadful Google Chrome.

I need help. I'm certain it's just a checkbox somewhere but I don't have hours to peruse multiple articles and online gibberish to try to find it.

Can someone actually help - Not the standard I tried, this and that, but actual help and definitive direction?

Asked by wagius 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Windows on screen keyboard not triggered in text fields

When using Surface Go without physical keyboard attached, tapping on the Firefox address bar or text fields in web pages should trigger on-screen keyboard to appear. Work… (read more)

When using Surface Go without physical keyboard attached, tapping on the Firefox address bar or text fields in web pages should trigger on-screen keyboard to appear. Works in other browsers on the same device, but not Firefox 77.

Annoying workaround is: long-press to force context menu to appear, screen keyboard also appears, cancel context menu, start typing.

Asked by Tim Fisher 1 year ago

Last reply by Tim Fisher 1 year ago

  • Archived

Cannot scroll page for Telegraph site

When I browse link text and pick any article I cannot scroll the page - works finr in Chrome Browser is 77.0.1 (64 bit) - Mozilla firefox for Linux Mint - mint 1.0 I'm us… (read more)

When I browse link text and pick any article I cannot scroll the page - works finr in Chrome

Browser is 77.0.1 (64 bit) - Mozilla firefox for Linux Mint - mint 1.0

I'm using Mint 19.3

Linux 5.3.0-59-generic #53~18.04.1-Ubuntu SMP Thu Jun 4 14:58:26 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux

Can you advise please, is there a fix?

Asked by ic14 1 year ago

Last reply by ic14 1 year ago

  • Archived

Can Extension Files be Copy/Pasted from One Installation to Another?

My company allows me to update/install FF, but not to access the extensions site (recent change), including in-browser through the Options menu. Nor can I uninstall the … (read more)

My company allows me to update/install FF, but not to access the extensions site (recent change), including in-browser through the Options menu. Nor can I uninstall the latest version, which is useless to me without those extension. Is it possible to copy/paste the extension files from one installation of FF to another and have them still function correctly? If so, where do I find those files?

Asked by ShatteredCrest 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Mozilla is horrible with Reddit

Hi there, I really struggle with Reddit when using Firefox Mozilla. Like, if I didn't enjoy reddit so much I'd not bother going on the site altogether because the user ex… (read more)

Hi there, I really struggle with Reddit when using Firefox Mozilla. Like, if I didn't enjoy reddit so much I'd not bother going on the site altogether because the user experience is so bad when I use Mozilla with it. What am I doing wrong? My speed is fine and every other site works fine with Mozilla Firefox....except Reddit - it's horrible.

Thanks for your help! Best, Christian

Asked by christian.ortiz 1 year ago

Last reply by James 1 year ago

  • Archived

Logging in - everytime?

Maybe my request is very weird. But ever since the new firefox/mozilla revamp, I am told I have to log in each time I use firefox. I don't know why and what benefits. Its… (read more)

Maybe my request is very weird. But ever since the new firefox/mozilla revamp, I am told I have to log in each time I use firefox. I don't know why and what benefits. Its time consuming as after the log in, I need to get a code from my emails and so on. It is really annoying to do this. Or am i doing something wrong and have missed something? Anything will help before I start disusing firefox due to these extra steps. Thanks for tips. Peter

Asked by peterkakucska 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

i used copyed the fire fox datebase (passwords and bookmarks) into extra hard drive then i formated me primere drive and pest the files its not working !

im was on linux manjaro and fedora and i did some thing bad (idk ) to fedora and it doesn't want work (fedora) sooo i copy the files of the bookmarks from manjaro and fed… (read more)

im was on linux manjaro and fedora and i did some thing bad (idk ) to fedora and it doesn't want work (fedora) sooo i copy the files of the bookmarks from manjaro and fedora (https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data) into extra drive and formated the drive that fedora + manjaro was in and installed mint 20 and iv tryed to pest the files from the extra drive and returns me errors in firefox (the files didn't worked ) what should i do

Asked by radwanemad2006 1 year ago

Last reply by cor-el 1 year ago

  • Archived

sign in to firefox

i don't like icon single eye in password because i think is not user friendly to me ... cz like spying me ... why you don't say "show password..." and i will tell to eve… (read more)

i don't like icon single eye in password because i think is not user friendly to me ... cz like spying me ... why you don't say "show password..." and i will tell to everyone about that

thank's

Asked by syamsir.1g 1 year ago

Last reply by Wesley Branton 1 year ago

  • Solved
  • Archived

Web Page won't load

This website, https://ama.users.membersuite.com/home, is not able to load the "my profile" page for my account with this organization. Viewing the address bar the url kee… (read more)

This website, https://ama.users.membersuite.com/home, is not able to load the "my profile" page for my account with this organization. Viewing the address bar the url keeps changing back and forth in a loop and the page never loads. Works just fine in Microsoft Edge browser.

Asked by sparky1957 2 years ago

Answered by FredMcD 2 years ago

  • Solved
  • Archived

Interal error message when trying to log into Web mail.

I'm getting an "Internal Error" message when trying to log into Web mail,since 6/28 when using Firefox. Been using Firefox for web mail for decades now w/no problems. Saf… (read more)

I'm getting an "Internal Error" message when trying to log into Web mail,since 6/28 when using Firefox. Been using Firefox for web mail for decades now w/no problems. Safari & Chrome working fine.

Asked by Beardog11 1 year ago

Answered by FredMcD 1 year ago