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I erred in clicking "ok, I got it" instead of "disable" when trying to watch a video; now I have no volume control!

as stated above, in attempting to watch a YouTube video sent in e-mail from a friend, I misunderstood the message I got from Firefox and clicked "ok, I got it" instead of… (read more)

as stated above, in attempting to watch a YouTube video sent in e-mail from a friend, I misunderstood the message I got from Firefox and clicked "ok, I got it" instead of "disable" and Firefox complete removed the sound from my computer so that now my volume control little icon has completely disappeared! how can I restore sound to my computer? I did not want this outcome!!

Asked by missp050 1 year ago

Answered by Shashank Shekhar 1 year ago

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Unable To Update Firefox 72.0.1

I am using Windows 7 Home and Firefox 72.0.1. When I try to update Firefox to a later version, it stops working on my computer, and plays dead. Is there a way to fix this… (read more)

I am using Windows 7 Home and Firefox 72.0.1. When I try to update Firefox to a later version, it stops working on my computer, and plays dead. Is there a way to fix this frustrating problem? Your assistance will be much appreciated.

Asked by Geoff Dunstan 1 year ago

Answered by FredMcD 1 year ago

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V72.0.2 32bit update broken

cant update to latest version, administrator has disabled auto updates. But no option to manually update and no option to turn on auto updates either. . So apparently fir… (read more)

cant update to latest version, administrator has disabled auto updates. But no option to manually update and no option to turn on auto updates either. . So apparently firefox isn't compatible with netflix anymore either due to no update options... It looks like chrome is my only option now.

Asked by JohnBob1674 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

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Firefox and IE can access most web pages, but both go "unable to connect" on mozilla.org

Hello, I'm trying to update Firefox on a relative's Windows 10 computer, but none of the installed browsers can reach the Mozilla main pages. We're stuck on version 72.0.… (read more)

Hello,

I'm trying to update Firefox on a relative's Windows 10 computer, but none of the installed browsers can reach the Mozilla main pages. We're stuck on version 72.0.2

Other webpages load fine. The only way I've gotten mozilla.org to load is by using a web proxy, but then the error appears when I try to download the latest version of firefox (it's always "download was interrupted" then). Going down the recommendations on this help page https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites , I verified that windows firewall allows Firefox. Then I checked the system time and the wireless connection. Flushing the DNS cache was similarly fruitless. Other computers using the same internet provider in the same house don't have this problem, so I don't think the ISP is at fault. I even went looking for the DNS number of the website and tried inputting that into my address bar. Still no luck. I made an HTTP log file of the error through about:networking, as described here https://developer.mozilla.org/en-US/docs/Mozilla/Debugging/HTTP_logging, and will attach it. I really hope you can help me troubleshoot this; it's been plaguing my relative for an excruciatingly long time.

... hm. Your attachments browser window doesn't see .moz_log files, so I've uploaded them to this ge.tt address: http://ge.tt/1ocAom83 .

Regards, Silvia

Asked by catfooted 1 year ago

Answered by cor-el 1 year ago

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I somehow lost Google as my home page and all my bookmark toolbar items. Does anyone know how I can restore? ?

Hi out there- I would greatly appreciate advice about how I can fix this problem with restoring my Google home page. I have no idea how I lost it since I made no chang… (read more)

Hi out there-

I would greatly  appreciate advice about how I can fix this problem with restoring my  Google home page. I have no idea how I lost it since I made no changes to it. It was simply there last night and gone this morning. I am a writer and I make a living from the Internet so time lost is money  lost. 

Thanks in advance for any help you can give me.

Befuddled in PA,

Marjorie

Asked by heelsdown 1 year ago

Answered by FredMcD 1 year ago

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Firefox won't play ANY videos at all

Firefox won't play any video, on any website at all. I get different error messages on different sites, such as: The video playback was aborted due to a corruption probl… (read more)

Firefox won't play any video, on any website at all. I get different error messages on different sites, such as: The video playback was aborted due to a corruption problem or because the video used features your browser did not support OR Sorry, we're having trouble with playing this video. I've tried following some of the advice in the forums here, so I cleared the cache and the cookies, I ensured DRM content is enabled, and I unchecked the 'Use hardware acceleration when possible' option under preferences. None of this has made any difference. I also restarted firefox and installed an adobe flash player add on. Still no success. Any advice?

Asked by mayaharish 1 year ago

Answered by mayaharish 1 year ago

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How to sort all bookmarks in all folders at once

I want to sort all of my bookmarks in all folders and their sub-folders by name on one click automatically. I don't want to sort my bookmarks folder by folder since I hav… (read more)

I want to sort all of my bookmarks in all folders and their sub-folders by name on one click automatically.

I don't want to sort my bookmarks folder by folder since I have tons of bookmarks organized in tons of folders. I looked up the help article "Sort your bookmarks to quickly find the ones you want", but it only shows how to sort individual folders automatically. So I tried to sort them all by multi-selecting all of my folders (no individual bookmark selected) and right-click to sort by name. And the option is unavailable (see image).

Could you include an one-click automatic sorting option in the future updates?

Asked by Wei 1 year ago

Answered by FredMcD 1 year ago

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After update to 72.0.1 Tabs are overwriting my Bookmark Toolbar

Hi I attached this to an already solved question and I'm afraid I won't get a response. After update to 72.0.1 Tabs merged with Bookmarks Toolbar. The solved solution … (read more)

Hi I attached this to an already solved question and I'm afraid I won't get a response. After update to 72.0.1 Tabs merged with Bookmarks Toolbar. The solved solution of new text for the userChrome.css file doesn't work. The userChrome.css text jdevlin supplied does not work on my Firefox. I had to create a new chrome folder as this update seems to have deleted it. I pasted the text into the userChrome.css but there was no change. What am I doing wrong?

Really need help on this, Firefox is practically unusable like this.

Thanks!

Asked by JussAskin 2 years ago

Answered by scottish2 2 years ago

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Synchronizing bookmarks

I have a new computer and am having trouble completing synchronizing the bookmarks from my other devices. I have made all the entries required, I am signed in other devi… (read more)

I have a new computer and am having trouble completing synchronizing the bookmarks from my other devices. I have made all the entries required, I am signed in other devices but the bookmarks are not coming through

Asked by bascodegama 1 year ago

Answered by jonzn4SUSE 1 year ago

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How can I remove the "Fill login" context menu entry?

Firefox offers the option to "Fill login" through the context menu (see attached image) when ever in a login or password field. However I am using Bitwarden instead of th… (read more)

Firefox offers the option to "Fill login" through the context menu (see attached image) when ever in a login or password field. However I am using Bitwarden instead of the Firefox password manager and disabled saving passwords in Firefox. Is there a way to remove this "Fill login" action as it always just shows that no logins are saved?

Thanks, Mattias

Asked by Mattias 2 years ago

Answered by mattmcoomber 2 years ago

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cant rename new folder, just keep getting 'new folder'

I book mark a page....bookmarks open in default to either 'NEW FOLDER' or MOBILE ...I then change path to 'OTHER BOOKMARKS ' where all my bookmarks are. bookmarks then ch… (read more)

I book mark a page....bookmarks open in default to either 'NEW FOLDER' or MOBILE ...I then change path to 'OTHER BOOKMARKS ' where all my bookmarks are. bookmarks then change by itself and goes to 'new folder' I then try and change the name but all i get is a NEW FOLDER Look at the snap shot guys Help please...my bookmarks are in a mess

Asked by jeffersbourne 2 years ago

Answered by cor-el 2 years ago

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Cannot log into Twitter on Firefox anymore

At first I was getting the something not wrong but don't fret we'll give it another shot message so I looked online and added Twitter to a block list and cleared all my c… (read more)

At first I was getting the something not wrong but don't fret we'll give it another shot message so I looked online and added Twitter to a block list and cleared all my cookies. This got rid of that message and I was able to get to the login page but when I go to login it still won't let me. I know the password is right (it also doesn't say anything like incorrect username/password). Someone in another forum had mentioned going into configs and flicking something from true to false or vice versa and that also didn't work. Most places I look just say the same old thing about cookies. It works perfectly fine on the mobile app and Chrome still but I prefer Firefox. I'm out of ideas.

Asked by merriska_carrier 1 year ago

Answered by cor-el 1 year ago

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How to print out my passwords in Firefox? I need to migrate user names and passwords for various web sites to a new computer

https://support.mozilla.org/en-US/questions/1253828 does not seem to work because the caret (») is not visible in Firefox 72.0.2 (64-bit) that is on my machine. This is m… (read more)

https://support.mozilla.org/en-US/questions/1253828 does not seem to work because the caret (») is not visible in Firefox 72.0.2 (64-bit) that is on my machine. This is most annoying. Firefox and T'Bird are the most difficult software to migrate to new computers.

I need the export as a CVS. The other approaches either don't allow copy and paste or they are JSON and I have no clue how rto use that.

The other angle: logins.json (passwords) and key4.db (58+) for Passwords saved in the Password Manager I don't see a way to get that into a spreadsheet.

It is particularly annoying because there is an import function but no export function. I have over 300 web site user names and passwords. Hours and hours of work to just copy one at a time.

Asked by SFSecurity 2 years ago

Answered by cor-el 2 years ago

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cannot create account because of age, although I am over 18

To make a long story short, I created This Firefox account to get support creating another Firefox account... After trying to set up "sync" on my laptop (where I normally… (read more)

To make a long story short, I created This Firefox account to get support creating another Firefox account... After trying to set up "sync" on my laptop (where I normally browse using Firefox – I am writing this from the desktop that I wanted to get synced) I got an error message with the heading: "Cannot create account", followed by the text: "You must meet certain age requirements to create a Firefox Account." This is strange, since I am 19 years old (I suspect that I entered the wrong nubmer). I really want to get my laptop and its profiles synced, since much work has been put into browser-personalization. How do I fix this problem?

Best whishes, Renen

Asked by renen2 2 years ago

Answered by Eve 2 years ago

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Blocked by Content Security Policy

Hi Everyone, I run Windows 7 Ultimate SP1 and Firefox version 72.0.2, with DuckDuckGo Privacy Essentials and search engine, and New Tab version 1 by Leigh Brenecki. All w… (read more)

Hi Everyone,

I run Windows 7 Ultimate SP1 and Firefox version 72.0.2, with DuckDuckGo Privacy Essentials and search engine, and New Tab version 1 by Leigh Brenecki.

All works well, other than, having opened Firefox with the first "Tab" available, when I click the "+" sign for a New Tab, the error message "Blocked by Content Security Policy" and "An error occurred during a connection to duckduckgo.com" is displayed.

However, if I click on the Firefox Home Page "House" icon, or select any of my Bookmarks Toolbar icons, the message goes away and all works well again -- at least until I try opening another New Tab when the cycle starts again.

I realise this might be a "New Tab" or "DuckDuckGo" problem, and will seek their support accordingly - I just wondered if anyone on here had experienced the same?

Thank you,

Ian

Asked by Ian 1 year ago

Answered by Ian 9 months ago

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How do you bring up the Context menu in FireFox? (I'm using an Apple MacBook Pro)

I use a MacBook Pro with MacOS 10.11 and the latest version of FireFox (72.0.2) and I'm unable to figure out how to bring up the Context menu. With previous versions of F… (read more)

I use a MacBook Pro with MacOS 10.11 and the latest version of FireFox (72.0.2) and I'm unable to figure out how to bring up the Context menu. With previous versions of FireFox. I could hold down the Control key and click a tab and that would bring up the Context menu. But with the latest versions of FireFox, that option is no longer available.

I suppose if I bought a two-button mouse, I could bring up the Context menu with the right button, but you should be able to bring up the Context menu with the trackpad that come with Apple's MacBook Pro.

So how do you bring up the Context menu on an Apple MacBook Pro?

Thank you so much.

Asked by Marina43182 2 years ago

Answered by Marina43182 2 years ago

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Profile migration won't work

I've tried for 3 hours now simply to migrate my win7 profile to win10. Using the mozilla guide i get to a point where i open firefox and all is great. Bookmarks etc all s… (read more)

I've tried for 3 hours now simply to migrate my win7 profile to win10. Using the mozilla guide i get to a point where i open firefox and all is great. Bookmarks etc all successfully show. But then if i close fiefox and open it again, in the top left-hand corner in red i just get

Please tell me what i'm doing wrong!

Asked by autolycus 2 years ago

Answered by autolycus 2 years ago