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  • Archived

Firefox is default, yet all links open in Chrome.

On my PC, whenever I click on any links in any external program, all links open in Chrome. Even though, I've checked that FF is my default program. Also checked that chro… (read more)

On my PC, whenever I click on any links in any external program, all links open in Chrome. Even though, I've checked that FF is my default program. Also checked that chrome is NOT my default program. Have also tried making chrome default and then back to Firefox as default. Have also tried setting FF as default in Windows>> Default Programs. But nothing is working. I've even tried making IE as default from Control Panel, yet Chrome opens. I've noted 1 thing that Chrome is not there in Control Panels> Programs & Features list.

Asked by Zopfan 1 year ago

Last reply by McCoy 1 year ago

  • Archived

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to www.google.com because this website requires a secure connection. What can you do about it? www.googl… (read more)

Firefox detected a potential security threat and did not continue to www.google.com because this website requires a secure connection.

What can you do about it?

www.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

Asked by nayeem.shaikh 1 year ago

Last reply by philipp 1 year ago

  • Archived

How do I permanently change order/organise bookmarks on the DROP DOWN list please? Your advice https://support.mozilla is not true to my experience.

Bookmarks simply refuse to do what you say and move into the order I want permanently. And yes I have tried every which way with your "Show all bookmarks" "Library" etc d… (read more)

Bookmarks simply refuse to do what you say and move into the order I want permanently. And yes I have tried every which way with your "Show all bookmarks" "Library" etc dialogue boxes.

Asked by interlex1 12 months ago

Last reply by Standard8 12 months ago

  • Archived

Firefox crashes

Ever since i update my Firefox my browser is constantly crashing and hanging up. I have done refresh at least 50 times and it doesn't resolve the problems I want my old v… (read more)

Ever since i update my Firefox my browser is constantly crashing and hanging up. I have done refresh at least 50 times and it doesn't resolve the problems I want my old version of FF back. Is anyone else having these problems?

edit: removed your mail address from public display, since the only thing it will attract are spam bots. you will be notified per mail once somebody replies to the thread. (philipp)

Asked by Codysdad1195 11 months ago

Last reply by philipp 11 months ago

  • Archived

upgrade broke my firefox no preferences

everytime I get a FIrefox update i lose many of my passwords and features This time none of my preference settings work, most are grayed, and I have no choices for search… (read more)

everytime I get a FIrefox update i lose many of my passwords and features This time none of my preference settings work, most are grayed, and I have no choices for search like google This is very frustrating To make it worse none of my firefox accounts work, nor my mozilla It usually takes a day or two for this to resolve itself but this time I have no preference setting ability and none of my user or Firefox passwords work This is very disturbing I can no longer use firefox like I am used to doing I do not want to default to Yahoo for search, I want to use Google. PLEASE FIX THIS and don't send me any more broken updates

Asked by bekglm1 12 months ago

Last reply by Wesley Branton 11 months ago

  • Archived

Significant delays beginning two days ago

I have an HP Probook laptop with a Core-I5 CPU, 8 GB of RAM and a WD Black NVMe SSD running Windows 10 version 1809. it's about 4 months old and has been running fantasti… (read more)

I have an HP Probook laptop with a Core-I5 CPU, 8 GB of RAM and a WD Black NVMe SSD running Windows 10 version 1809. it's about 4 months old and has been running fantastically. I use Firefox as my default browser and have had no problems with it until two days ago, when it suddenly developed a massive delay. it shows up in multiple ways. When opening a webpage, my CPU will jump to about 50% and I cannot scroll for a number of seconds, as many as 10 seconds. Also, highlighting/copying/pasting operations have as much as a 10-second delay before they appear on screen, and I sometimes cannot type in a search box for several seconds or text I do type doesn't appear in a search box for several seconds. I've tried refreshing Firefox and also starting it in safe mode with add-ons disabled, but the same symptoms happen then. I uninstalled and reinstalled and that had no effect. I performed a complete uninstall using Revo uninstaller, rebooted and reinstalled and even then it still has the same symptoms, even though I haven't added any add-ons or extensions. I've run malware scans and disk cleanup with no improvement. I can browse normally with IE or Chrome and they show none of these symptoms, but I prefer Firefox. Please help me determine what suddenly changed on July 20th or 21st, 2019. I've used Firefox for years and never had a problem like this, and no amount of refreshing/reinstalling/rebooting/disabling add-ons or extensions seems to have any effect. If it comes down to a complete format/reinstall of Windows, I'll likely just use a different browser but I'd really like to get Firefox working again.

Asked by Kevin 11 months ago

Last reply by philipp 11 months ago

  • Archived

Disable Ctrl-N Shortcut

I have a user that needs ctrl-n to be 'freed from Firefox. She needs to use that shortcut for a web-based application and every time she uses that shortcut a new tab open… (read more)

I have a user that needs ctrl-n to be 'freed from Firefox. She needs to use that shortcut for a web-based application and every time she uses that shortcut a new tab opens instead of applying the shortcut to the application. I have combed the shortcuts and the about:config page with no luck. Do you know of a way to unbind ctrl-n or disable it completely from Firefox?

Asked by jordan45453 11 months ago

Last reply by McCoy 11 months ago

  • Archived

I have FIVE Firefox's running in Task Manager and it freezes how do i stop this.

I have FIVE Firefox's running in Task Manager some times six or seven eats up all memory and it freezes, when it freezes i have to go to Task Manager to shut them down. … (read more)

I have FIVE Firefox's running in Task Manager some times six or seven eats up all memory and it freezes, when it freezes i have to go to Task Manager to shut them down. now what. This happened two years ago and i found a fix on the net and it worked. i did the same thing and this time and it did not work. how do i stop this.

Asked by toride 12 months ago

Last reply by Bill H 11 months ago

  • Archived

How do I skip confirmation when I install addons?

I would like to be able to install an addon from addons.mozilla.org, without any further prompt after I click the Add to Firefox button. I don't like my browser second gu… (read more)

I would like to be able to install an addon from addons.mozilla.org, without any further prompt after I click the Add to Firefox button. I don't like my browser second guessing me.

Asked by Sterrence 11 months ago

Last reply by Ethan S. 11 months ago

  • Archived

Performing a TLS handsake to www.yahoo.com takes time why?

It is very painful when I click on Firefox browser's Icon it shows Performing a TLS handsake to www.yahoo.com and the home page which is Yahoo.com does not open sooner ra… (read more)

It is very painful when I click on Firefox browser's Icon it shows Performing a TLS handsake to www.yahoo.com and the home page which is Yahoo.com does not open sooner rather takes time. Is it a normal thing or do I need to do some settings? Thanks

PS. today when I wanted to ask a question I had to create a new account with Firefox.

Asked by Ari94 11 months ago

Last reply by RobertJ 11 months ago

  • Archived

Firefox autofills password field with incorrect password. How do I fix this?

OS: Zorin OS 15 Firefox Version 68.0.1 (64-bit) I have a website that I use and I have 2 accounts if that matters. When I select an account to log in with Firefox overwr… (read more)

OS: Zorin OS 15 Firefox Version 68.0.1 (64-bit)

I have a website that I use and I have 2 accounts if that matters.

When I select an account to log in with Firefox overwrites my saved password with I long string of letters and numbers for some reason.

What is going on?

How do I fix this?

Thanks!

Asked by Coffmn 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Google Drive running slowly-- words don't appear on document until several seconds after I've typed. Already checked pioneer issue.

Hi there-- I just switched over to Firefox and want to use it for all my work. Unfortunately often while I'm using Google Drive it runs very slowly, I'll be typing and wo… (read more)

Hi there-- I just switched over to Firefox and want to use it for all my work. Unfortunately often while I'm using Google Drive it runs very slowly, I'll be typing and words won't appear on screen for several seconds. I've taken to using Chrome just for Google Drive, but this is not a good long term solution. I've read another article about this suggesting that removing Pioneer will help with the issue, but I don't have that plugin installed. Would appreciate any help.

Asked by alicewilliamswilder 11 months ago

Last reply by Chris Ilias 11 months ago

  • Archived

Why are all the drop-down menus closing almost immediately?

Every time I try to use a drop-down menu to find a bookmark, or even to place a bookmark I'm adding, in a folder, the menu will just close!! Sometimes it's immediate, som… (read more)

Every time I try to use a drop-down menu to find a bookmark, or even to place a bookmark I'm adding, in a folder, the menu will just close!! Sometimes it's immediate, sometimes it take 5 or 10 seconds, but never enough time to find what I'm looking for...

Asked by StevenCee 10 months ago

Last reply by cor-el 10 months ago

  • Archived

I am too stupid to understand Firefox Sync - can I ask some dumb questions?

I keep getting messages to sign in or sync and when I follow the links it says open authenticator app and put in some code. I do not have an authenticator app on Windows … (read more)

I keep getting messages to sign in or sync and when I follow the links it says open authenticator app and put in some code.

I do not have an authenticator app on Windows 10 PC - what is this all about, please?

I must have been using Mozilla products for about 15 years but they are getting slicker and I am getting dumber - should I pack up and go back to Internet Explorer or even use Microsoft EDGE?

Asked by Andrew S Hatton 1 year ago

Last reply by cor-el 10 months ago

  • Archived

network.http.spdy.enabled always reset to false

Hello, I have Firefox 68.0.2 installed on W7. I discovered that since recently network.http.spdy.enabled always reset to false ... tried to solve by following different s… (read more)

Hello, I have Firefox 68.0.2 installed on W7. I discovered that since recently network.http.spdy.enabled always reset to false ... tried to solve by following different solutions described on mozilla website ... tried to solve by reinstalling completely firefox software ... tried to solve by deleting completely the Mozilla User Roaming profile ... C:\Users\XXX\AppData\Roaming\Mozilla\Firefox\Profiles\ ... ... but nothing change/fix ... network.http.spdy.enabled is always to false and network.http.spdy.enabled.http2 is always to true with the consequence that google, cloudflare, ... websites are no longer working with http/2. Is that a known issue ? Thank You in advance for your help Best Regards, Vincent

Asked by Vincent Blondel 10 months ago

Last reply by alex_mayorga 10 months ago

  • Archived

Will Firefox ESR (LTS) have DNS over HTTPS (DoH) enabled in the near future?

I work for a MSP. One of our clients uses a customized version of Firefox ESR for one of their applications. We do not want to have DoH enabled as it will bypass filterin… (read more)

I work for a MSP. One of our clients uses a customized version of Firefox ESR for one of their applications. We do not want to have DoH enabled as it will bypass filtering policies put in place by the client. Are there any plans to for Mozilla to roll this feature out to LTS versions of Firefox? What is the timeline for deploying this feature to LTS?

Asked by Colton Droge 9 months ago

Last reply by cor-el 9 months ago