Showing questions tagged: Show all questions
  • Archived

Allow Location Access completely freezes up Firefox 65.0.2

Firefox completely freezes up whenever I visit a page that uses geolocation services and I Allow Location Access. An example URL is: https://www.guitarcenter.com/Used/Fen… (read more)

Firefox completely freezes up whenever I visit a page that uses geolocation services and I Allow Location Access. An example URL is:

https://www.guitarcenter.com/Used/Fender/Vintage-Reissue-1959-Bassman-LTD-4x10-Tube-Guitar-Combo-Amp.gc

Another example is FedEx.com.

I've tried troubleshooting this by running Firefox in Safe Mode but that does not help. The only way I can get those pages to work again without freezing up Firefox is to clear out or disallow location permissions.

I noticed that version 65.0.2 supposedly fixed a bug related to geolocation services affecting Windows users. Well, for me at least, this bug fix has introduced a bug that I didn't have before.

How can I get this looked into and fixed?

Asked by ASongOfIceAndFire 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox will not close or respond, is grayed out and will not allow my computer to restart. I've tried uninstalling but Firefox is running so can't. Help!

Firefox was left open. Macbook Air went to sleep. When awakened Firefox was grayed out and not responsive. No dialog boxes or errors have appeared. I cannot quit, force q… (read more)

Firefox was left open. Macbook Air went to sleep. When awakened Firefox was grayed out and not responsive. No dialog boxes or errors have appeared. I cannot quit, force quite or uninstall Firefox. I cannot restart my computer because Firefox cancels it. What do I do???

Asked by TGimms 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Cannot connect to Hotmail

I just installed Firefix, ran CCleaner to clean browser files and Registry. Now when I go to outlook.live I get "Network Protocol Error An error occurred during a connec… (read more)

I just installed Firefix, ran CCleaner to clean browser files and Registry. Now when I go to outlook.live I get

"Network Protocol Error

An error occurred during a connection to outlook.live.com.

The page you are trying to view cannot be shown because an error in the network protocol was detected.

   Please contact the website owners to inform them of this problem."

Hotmail was working with Chrome immediately before I installed Chrome.

Asked by robmm76 1 year ago

Last reply by robmm76 1 year ago

  • Archived

Firefox suddenly keeps on crashing on all websites

suddenly all websites instantly crash on the latest version of firefox, including the addons.mozilla.org website crash id report: https://crash-stats.mozilla.com/report/i… (read more)

suddenly all websites instantly crash on the latest version of firefox, including the addons.mozilla.org website

crash id report: https://crash-stats.mozilla.com/report/index/5de05ab1-8001-4ddb-9a5e-001eb0190312

Asked by davisr64yt 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox hangs when moving a tab but only the first time I move once in a session.

Firefox always hangs for a few seconds after moving a tab or downloading something. This only happens once per session and it's an either/or situation. Meaning, if I move… (read more)

Firefox always hangs for a few seconds after moving a tab or downloading something.

This only happens once per session and it's an either/or situation. Meaning, if I move a tab first, it will hang, but my 1st download will be fine. If I download something before moving a tab it will hang but then moving tabs will be fine.

After doing either one once, all subsequent downloads or tab moves are fine.

I would suspect it has something to do with the drawing of the interface because in both cases something new is happening at the top of the browser. This is just my uneducated guess based on similarities between the two issues.

Asked by cbrugman 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

I use Bell Canada Web Mail - about every ten days it shuts down and I think the problem is with Firefox

My e-mail works fine for about 7 to 10 days, then I can't send e-mail although I can receive it. It seems to occur when I attempt to open Firefox and I see a box that say… (read more)

My e-mail works fine for about 7 to 10 days, then I can't send e-mail although I can receive it. It seems to occur when I attempt to open Firefox and I see a box that says It is necessary to close Firefox or cancel. No matter which one I chose, it doesn't help. If I shut my computer down for a day, it works works when I re-boot. I can receive e-mail as I mentioned but I can't sent it during this period. When I send an e-mail, the message I receive is as follows:

Error Wrong or missing login data to access mail transport server mtavip. Please check associated account's settings/credentials.

Asked by magie21 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

All of a sudden cannot run videos in Firefox but run in Edge

Just recently (late Feb 2019) all videos stopped running - they start for a second or two and then freeze - they appear to be in a run mode but there is no movement - app… (read more)

Just recently (late Feb 2019) all videos stopped running - they start for a second or two and then freeze - they appear to be in a run mode but there is no movement - applies to videos on MSN, Facebook, and other apps - just started happening - they did work right after 1809 update occurred - Edge has no problem - downloaded videos have no problem (usually MP4 format) - tried all offered solutions to no avail.

Asked by Techproblem 1 year ago

Answered by Techproblem 1 year ago

  • Archived

Single click text box input not working.

It takes 2, 3, sometimes 4 times to click in an input text box to type. Restarted to safe mode didn't work. I tried in normal mode with all extensions and add-ons disable… (read more)

It takes 2, 3, sometimes 4 times to click in an input text box to type. Restarted to safe mode didn't work. I tried in normal mode with all extensions and add-ons disabled or off. Changed theme to normal. Disabled hardware acceleration. Uninstalled/reinstalled FF. None were successful. It works in Chrome and IE. I look at my keyboard to type cos I'm retarded. So when I click once and the page animates like it wants to select but it doesn't, I usually have typed an invisible paragraph before I realize I have been duped. It is not a huge thing, just annoying.

Asked by BumbleBeeTuna 1 year ago

Last reply by jimparker1 9 months ago

  • Archived

How can I delete my Sync account if I lost my recovery keys and cannot disable two-factor-authentication?

Hello, I am looking for help deleting my Sync account. I remember my password but have lost my recovery keys and therefore cannot regain access to my account to disable t… (read more)

Hello, I am looking for help deleting my Sync account. I remember my password but have lost my recovery keys and therefore cannot regain access to my account to disable two-factor-authentication. I have tried resetting my password several times but have not been able to bypass 2FA. What I want to do is completely delete my current Sync account associated with my primary email address, then create a new Sync account using the same email address. Is this possible? I was able to copy my saved logins and bookmarks so I am okay with everything getting erased and starting over, I'd just like to use my primary email address. Thank you!

Asked by SeanEarnest 1 year ago

Last reply by SeanEarnest 1 year ago

  • Archived

browser refreshes on loading

Why does my browser refresh automatically when it loads. I start to type text in the URL and Search box then the browser refreshes and my typed entry disappears and I hav… (read more)

Why does my browser refresh automatically when it loads. I start to type text in the URL and Search box then the browser refreshes and my typed entry disappears and I have to start typing aging

Asked by morgleman 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

I am stuck using v 64.0.2, Firefox 65 is unuseable.

FireFox ver 64 works flawlessly, but v 65 will not run on my machine no matter what I have tried! Symptoms with v65: Intermittently does not start, hit icon again then lo… (read more)

FireFox ver 64 works flawlessly, but v 65 will not run on my machine no matter what I have tried!

Symptoms with v65:

Intermittently does not start, hit icon again then loads but doesn't connect. Very slow when it loads. firefox.exe does not unload from memory, has to be shut in task manager

What I have tried so far;

FireFox refresh. unstall / reinstall uninstall uBlock Origin sfc /scannowall uninstall Avast uninstall VPN Delete all firefox files on system disk + delete all registry entries then reinstall. Install from full version .exe Removed VPN (Private Internet Access) Updated Windows and any and all drivers.

What am I missing ?

TIA, George...


Windows 7 Pro MB: Asus P8Z77-V LK - Z77, Intel Ivy Bridge Intel i7-3770K @ 4.3Ghz Corsair Hydro Series High Performance Liquid CPU Cooler H60 32GB (DDR3-1600 DDR3 SDRAM) NVIDIA GeForce GTX 980 Ti 6GB

Asked by George 1 year ago

Answered by George 1 year ago

  • Archived

Firefox mac 65.0.2 profile hiding folder

I been having problems with Firefox ever since I refreshed 65.0.1 losing 6 years of bookmarks, addons and passwords, after 7 hours and I managed to get old files back and… (read more)

I been having problems with Firefox ever since I refreshed 65.0.1 losing 6 years of bookmarks, addons and passwords, after 7 hours and I managed to get old files back and had to redo addons and passwords. It became unreliable with copying/paste not working, slowness etc and when I found that it was not updating to latest 65.0.2 I scrapped it and downloaded latest. But cannot get old version of profile back. Instead I have no files showing up in local directory, though root directory is showing *see screenshot. So I have to restart everything from scratch with important passwords and bookmarks etc. It still will not show but closing down firefox it does save and keep customised setup and session etc. Is this normal to vanish on this version?

have mac MojaveOS 10.14.3

Asked by Myk3y 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Firefox often opening links or tabs as blanks

Firefox will sometimes load up as blank as well. Hitting home key or refresh doesn't help. It's been frustrating, when clicking on a link or hitting + tab it will open bu… (read more)

Firefox will sometimes load up as blank as well. Hitting home key or refresh doesn't help. It's been frustrating, when clicking on a link or hitting + tab it will open but be blank and not usable. What I mean is if I copy and paste link address into that blank tab it is unresponsive. When it opens a blank link it will show the full and correct link in header but no load.

I did read at least one other person had a similar problem. A reset worked for them. I first tried going into safe mode to see if any extensions etc might be the culprit. Problem happened in safe mode. So then I did try the reset. Unfortunately, the problem still happens. One other idea given was to turn off hardware acceleration, which I've done. Didn't help though.

The problem is only with firefox. Chrome works and handles links/tabs fine. Even so I ran antivirus and antimalware softwares just in case. Dead end.

I'm using 64 bit version of Windows 7.

Asked by tbradygoat 1 year ago

Answered by tbradygoat 1 year ago

  • Solved
  • Archived

youtube not loading in firefox 65

Hi All other borowsers load youtube but not firefox it hangs on loading youtube on red like above at quarter fill and the buffering ring keeps en-circling like a shark. … (read more)

Hi

All other borowsers load youtube but not firefox it hangs on loading youtube on red like above at quarter fill and the buffering ring keeps en-circling like a shark. It has occured since update to Firefox version 65.0.2 on 64bit. Please fix this and kindly get back to me. I checked my router, dns, ethernet adapter etc. and all my pc's have this issue since this version of firefox came out. I am throughly fed up. Please get back to me asap. I am not a noob and have exhausted all possible troubleshooting steps. Refreshed firefox, reinstalled it after removing it with proper scrubbing software, checked the about:config everything I can possibly think of and even scoured the forums. I just spent 4 hours of my life trying to fix this and even did a previous windows backup restore to no avail.

Asked by sortmyit 1 year ago

Answered by sortmyit 1 year ago