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A green image has appeared on the top of the firefox window, full width, covering 3 lines of essential input fields. How do a remove it please?

It seemd to have happened when I accidentally alowed a site to download the image as decoration for Firefox. The image makes it difficult to see the input fields. (My upl… (read more)

It seemd to have happened when I accidentally alowed a site to download the image as decoration for Firefox. The image makes it difficult to see the input fields. (My uploading image of the greenimage failed to complete.)

Thanks, Steve Kirkby

Asked by nskirk 1 year ago

Last reply by McCoy 1 year ago

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How do I disconnect synced Firefox browsers remotely?

I accidentally left my account synced on computers that do not belong to me. I have been seeing account information from other people popping up in auto fill and I am pos… (read more)

I accidentally left my account synced on computers that do not belong to me. I have been seeing account information from other people popping up in auto fill and I am positive this is happening in the reverse.

I need a way to disconnect every device except for the one I am using at the moment.

Asked by eriklstrickland 2 years ago

Last reply by christ1 2 years ago

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DISABLE UPDATE & NAGGING

Just going to shit up your boards every now and then until the option is restored. -Don't care if I can do it with a policy file. -Don't care if this is the way *you* t… (read more)

Just going to shit up your boards every now and then until the option is restored. -Don't care if I can do it with a policy file. -Don't care if this is the way *you* think it should be So, if either of these is going to be the response, kindly suck down shot of shotgun mouthwash, you will not be missed.

There is absolutely no reason for this checkbox to be gone. There is absolutely no reason that I should have to edit some fucking json file with a "lol third party text editor" to prevent something that was formerly done with a checkbox. That's right, I cannot configure your software-- your giant, bloated, RAM and soul-sucking software from within the program. That's pathetic by any metric. Fire everybody responsible for suggesting and implementing this """""""""""BUG FIX."""""""""""""" Want to update Windows? Hurrr quit windows and edit windows.ini and then restart Windows duurrrrrr. It's like Back to the Future except we only went back to '93.

Restore the check box to disable updates. Stop obfuscating shit intentionally, and stop trying to look down your nose while telling people that it's somehow better because you did.

PS: As far as I can tell, all the original """bug""" report said was, "I'm too retarded to live, save me." Instead of doing the Spartan thing and simply saying, "No"-- we find ourselves here. With countless long-time users dropping your product so that one or two retards might continue using it.

I look forward to this complaint being thrown into the trash can, the account banned and the software remaining broken while at least $20 of Mozillabux spent on a safe space teddy bear to coddle the feelings of an incensed mouth-breather. Perhaps some sort of mandatory PTSD counseling for the staff... Anything but call the retard a retard and go back to making sane software defaults.

Asked by HONK HONK 1 year ago

Last reply by McCoy 1 year ago

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I downloaded som video download video software to copy video addons when i try to copy a video I get this One last step

I previously downloaded video download helpers and had no problems when copying videos onto hard drive. I deleted or removed all addons to make my computer run quicker. T… (read more)

I previously downloaded video download helpers and had no problems when copying videos onto hard drive. I deleted or removed all addons to make my computer run quicker. Today I re downloaded video download helpers or add ons. But when I tryp copy a video I am blocked from doing so with a message with a I downloaded som video download video software to copy video addons when i try to copy a video I get this " One last step and etc. I try to follow instructions but am unable to do so with external download manger crap.

Why do you complicate with this process with video download helpers. It was a simple 1,2,3 steps with no "one step external downlaod manager? Why did you do this in making it so difficult?

Asked by mozejest 2 years ago

Last reply by FredMcD 2 years ago

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Bug download image

I just blame the internet on my android then I want to try saving the image that I have searched for on the internet but the problem is that the download can't run automa… (read more)

I just blame the internet on my android then I want to try saving the image that I have searched for on the internet but the problem is that the download can't run automatically when the internet turns off and then it returns?

Asked by BimoSora 2 years ago

Last reply by Seburo 2 years ago

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Sync:HTML backup after Sync size is less to Latest backup before Sync.[UPDATE:3rdMARCH2019]

1. Synced my Firefox sync account 2. Disconnected my Firefox sync account 3. Reinstalled windows 4. Installed Firefox 56 (I was using 63 but i only had 56 installer) 5. U… (read more)

1. Synced my Firefox sync account

2. Disconnected my Firefox sync account

3. Reinstalled windows

4. Installed Firefox 56 (I was using 63 but i only had 56 installer)

5. Updated it to 65.0.1.

6. Connected my Firefox sync account


Problem -

1. All bookmarks didn't sync.

I created bookmark HTML backups and it were of 6mb and my latest backup is 171mb.

There are 2980 differences in 173mb backup and Backup taken after again connecting to FirefoxSync. I used WinMerge.

2. HTML backups also contain fav-icons [and Firefox Sync only syncs links not fav-icons.]

When browser is used fav-icons are loaded but after sync fav-icons are loaded as pages are loaded , so there are no fav-icons and html backup size is less than the last backup.

3. Could be related to https://support.mozilla.org/en-US/questions/1251781

4. There could be something wrong with Firefox's Exporting. Imported the same 173mb HTML to chrome and Firefox then exported HTML backups. Firefox Export was of 61.1Mb Chrome Export was of 12.9Mb

Asked by RexaFire 2 years ago

Last reply by RexaFire 2 years ago

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Access sharing

I apologize for grammar, syntax and punctuation. I'm not english speekinh person, I used Google Translate))) Hello, I am looking for information on organizing the sharing… (read more)

I apologize for grammar, syntax and punctuation. I'm not english speekinh person, I used Google Translate)))

Hello, I am looking for information on organizing the sharing of any resource. For example, there is a certain service access to which costs $ 1000 per month, my friends and I decided to throw off $ 100 thereby saving money. How can I organize access to 1 account for 10 people from 1 FirefoxPortable browser, from 10 computers so that the service does not calculate and ban us?

Asked by Canapsis 2 years ago

Last reply by James 2 years ago

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Unable to download multiple files from website after upgrading to the Firefox 65

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1250549. Please follow up there, thanks.] I have designed a website, which downloads two files. 1.… (read more)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1250549. Please follow up there, thanks.]


I have designed a website, which downloads two files.

1. test.txt 2. test.log

I was working good before i upgraded the Firefox to version 65.0.1

Now after upgrading, only the test.log file gets downloaded.

Asked by pratRockss 2 years ago

Last reply by WestEnd 2 years ago

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How do I change my password and get a master password?

I gave Fox News access to my firefox gmail account and have to change my password and get a master password. Sister also does not respect my privacy and does mean things … (read more)

I gave Fox News access to my firefox gmail account and have to change my password and get a master password. Sister also does not respect my privacy and does mean things like putting up close photo of me on facebook that was very unbecoming and insulting of me.

Asked by LegendaryShine 2 years ago

Last reply by philipp 2 years ago

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I feel like a hamster on a wheel trying to get to the answer that I might see on the forum

locking this thread as support is being rendered in the original thread - https://support.mozilla.org/en-US/questions/1249850 I've already asked the question and gave my… (read more)

locking this thread as support is being rendered in the original thread - https://support.mozilla.org/en-US/questions/1249850


I've already asked the question and gave my email address but now didn't see how to get to the forum. I started out having a problem hearing sound on facebook and youtube videos. Checked sound on pc - fine. Had a pc expert uninstall and reinstall firefox and the sound worked last night. This morning the sound on those videos is gone so I uninstalled and installed firefox again and now it says that facebook and youtube don't have safe connections!!!!! I didn't appreciate being offered the reimage app and then finding out it would cost me something after it went through my pc. I am being as nice as my frustration allows.


Your connection is not secure

The owner of www.facebook.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox may only connect to it securely. As a result, it is not possible to add an exception for this certificate.

Learn more…

Report errors like this to help Mozilla identify and block malicious sites

the same message comes up for firefox website and youtube.

Asked by Markalete 2 years ago

Last reply by Markalete 2 years ago

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Hi. Keep trying to select Restore Previous Session but Ffox won't allow. It's not even an option. What do I do to override and get Ffox to Restore? Thanks!

@ General Startup [Greyed Out - Not an option - Can not check/click on] Restore Previous Session what do I need to do to ENABLE THIS FEATURE. Thank You … (read more)

@ General Startup [Greyed Out - Not an option - Can not check/click on] Restore Previous Session

what do I need to do to ENABLE THIS FEATURE.

Thank You

Asked by GotMilk 1 year ago

Answered by McCoy 1 year ago

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Google Plus Shutdown

When I lose Google Plus in April, and with no working replacement... I'll have no use for Firefox. I suppose it had to happen. Google Chrome still doesn't work and IE ST… (read more)

When I lose Google Plus in April, and with no working replacement... I'll have no use for Firefox. I suppose it had to happen. Google Chrome still doesn't work and IE STILL has too many issues... Neither have Customer Service. Firefox has been experiencing Crashes as of late... With no other choices available... I'll have to close my Account when Google Plus goes Offline.

Asked by koa 2 years ago

Last reply by Chris Ilias 2 years ago

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How do I stop Firefox nagging for updates?

Recent versions of Firefox have eliminated being able to turn off Firefox nagging for updates. Further, Firefox does this constantly. I updated Firefox less than a week… (read more)

Recent versions of Firefox have eliminated being able to turn off Firefox nagging for updates. Further, Firefox does this constantly. I updated Firefox less than a week ago. Now it is nagging me again, with that little box that appears in the corner. This is not acceptable. Further, there are many users who do not want to update all the time, for good reasons. Mozilla should not be behaving like Microsoft, which is known for forcing updates on users, whether they want them or not.

There apparently is a way to disable update notices that might work, but involves changing a value in the advanced settings. I only found that by looking on the forum. You need to fix this. There should be an easily found choice under "updates" to turn off such notices. We who use Firefox want to have the way we use our computers, including what notices we see, under our control, not yours.

Asked by auldworks 2 years ago

Last reply by Cypherdude 2 years ago

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Version 65.0 moved the tabs back to the top of the window. Why isn't the placement optional?

I just updated my copy of Firefox to version 65.0. Immediately, I noticed that the tab bar has now been moved back to the top of the window, despite the hack I used to mo… (read more)

I just updated my copy of Firefox to version 65.0. Immediately, I noticed that the tab bar has now been moved back to the top of the window, despite the hack I used to move it down. I know that I'm certainly not unique in disliking this location for the tabs toolbar. It makes a lot more sense for that toolbar to be below the bookmarks toolbar. That way, it separates the website content from the program's interface. Does anybody know of a way to move the tabs back down below the bookmarks toolbar? TIA

Asked by JBVic 2 years ago

Last reply by jmazzeo 2 years ago