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What do the account numbers in the new hacking advice mean?

I've just used the new "Have you been hacked" feature. The response tells me that I have been hacked including the accounts that have been affected. What are these acco… (read more)

I've just used the new "Have you been hacked" feature. The response tells me that I have been hacked including the accounts that have been affected. What are these account numbers? How do I relate them to my records?

Asked by EngineDriver 2 years ago

Answered by jscher2000 2 years ago

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I have to Windows 10 PCs using Firefox...one shows Norton Safe Search as a search engine...the other doesn't and I need it, what can I do to get it.

On one of the Windows 10 systems it only shows "BING" as the default search engine (which I do not want)...on the other Windows 10 system it shows "NORTON SAFE SEARCH" as… (read more)

On one of the Windows 10 systems it only shows "BING" as the default search engine (which I do not want)...on the other Windows 10 system it shows "NORTON SAFE SEARCH" as the default search engine, which when I enter any search criteria it defaults to an "ASK" result with a green check mark next the search identifying the search was safe. I want the NORTON SAFE SEARCH on both systems, but I've tried nearly everything to get it search engine back to no avail. Both systems FIREFOX configurations should be the same. Please advise.

Asked by Dandy_Don 2 years ago

Answered by jijiobli 2 years ago

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Mouse clicking in address bar (awesome bar) does not work now

After recent upgrade to macOS Mojave 10.14, I am finding that Firefox 62.0.3 (64-bit)—showing Firefox is up to date—no longer accepts mouse clicks in the address bar (awe… (read more)

After recent upgrade to macOS Mojave 10.14, I am finding that Firefox 62.0.3 (64-bit)—showing Firefox is up to date—no longer accepts mouse clicks in the address bar (awesome bar) therefore I am unable to select any or all of the text in the bar to quickly delete or edit what I need to.

Is this a bug or a new feature?

Thanks.

Asked by paulandjez 2 years ago

Answered by FredMcD 2 years ago

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Firefox crashes

Every page with a video on it (even Youtube and Instagram) will crash the tab! The crash happens in safe mode too! Crash Report #1 ID: 49f883f9-f9c2-4111-bee9-26bd7018100… (read more)

Every page with a video on it (even Youtube and Instagram) will crash the tab!

The crash happens in safe mode too!

Crash Report #1 ID: 49f883f9-f9c2-4111-bee9-26bd70181008

Crash Report #2 ID: 77d8ab6d-a54d-44a1-8537-50b520181008

Most Recent Crashes:

3821f8d4-b13e-468f-a1e6-f6ec50181008

ff1a61cc-2d95-4b44-8126-e172d0181006

d2e3d2d9-7555-47f7-b3c1-0afe60181001

0e10eede-554f-4c6c-8fdb-193020181001

80545949-1703-4e18-b5bb-78e5d0181001

Asked by DarkSuniuM 2 years ago

Answered by DarkSuniuM 2 years ago

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Firefox is completely unresponsive

I have just installed the latest version of Firefox. However, when I launch the program, the screen is blank and no welcome screen or search window shows up. The screen i… (read more)

I have just installed the latest version of Firefox. However, when I launch the program, the screen is blank and no welcome screen or search window shows up. The screen is just a blank white. If I try to go to a website or search for something, the browser does not do anything, it just sits at the blank screen. Whenever I try to open the options from the Firefox menu, I cannot select any of the options within that menu. Any time I click on something, there is no response. I also have a huge list of options within my right-click context menu, which is really strange. Overall, Firefox is completely unresponsive and does not allow me to do anything. I can't even close the windows, I have to force close them through task manager.

I have tried to reinstall the program by deleting all old directory files after the uninstall. I have tried running the program in safe mode, but I am still not able to select any menu options or search for any websites. Thank you for your time and consideration, I hope we can find a solution!

Asked by fallenone008 2 years ago

Answered by FredMcD 2 years ago

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Firefox fails to connect using TLS to request for assets

When trying sites like monoprice, assets fail to load. For example https://images.monoprice.com/productmediumimages/149871.jpg works on curl and chromium but not in Firef… (read more)

When trying sites like monoprice, assets fail to load. For example https://images.monoprice.com/productmediumimages/149871.jpg works on curl and chromium but not in Firefox in any of my systems. Using safe mode and a clean profile doesn't help.

Asked by braiam 2 years ago

Answered by philipp 2 years ago

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When I try to open gmail, a page for a school district sign in comes up instead.

When I try to open my gmail account, a sign in page for a school district appears instead. I have not relationship to this school district. How do I get the correct ema… (read more)

When I try to open my gmail account, a sign in page for a school district appears instead. I have not relationship to this school district. How do I get the correct email page to show up again?

Asked by KaceeM 2 years ago

Answered by KaceeM 2 years ago

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Multiple Secure connection failed after windows update

A couple of days ago my computer (an HP laptop) ran a windows 10 update. Afterwards I have multiple sites telling me Secure Connection Failed, including Gmail and many ne… (read more)

A couple of days ago my computer (an HP laptop) ran a windows 10 update. Afterwards I have multiple sites telling me Secure Connection Failed, including Gmail and many news sites. I also have some sites not loading correctly (not sure how to describe it so I included a full screen shot of the page in uploaded images). Now the thing is I don't have the problems with Microsoft edge, on my phone or on my old computer's Firefox that hasn't had the Windows update, so I know the problem is related to that. I've already tried clearing the cache, refreshing Firefox and even uninstalled/reinstalled it. None of them worked.Hopefully someone can help me find a workaround or the next Firefox update will address/fix these issues.

Asked by Hiigara129 2 years ago

Answered by Hiigara129 2 years ago

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2 problems with the file drop-down menu

On the pull-down 'file' menu: 1) 'New Private Window' is an option, but it opens a New Window, not a private one (it also shows Ctrl+N as an alternative - which is for 'N… (read more)

On the pull-down 'file' menu:

1) 'New Private Window' is an option, but it opens a New Window, not a private one (it also shows Ctrl+N as an alternative - which is for 'New Window). How do I re-label it correctly as 'New Window'?

2) I would like both 'New Private Window' and 'New Window' as option on the File Menu. How do I add the missing option. I do not want it on the overflow menu on the other side of the page.

Asked by MikeUser 2 years ago

Answered by jscher2000 2 years ago

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How do I close the "show entire history" window on Firefox for MAC? Why is there no close button!? Can only close the whole browser to get rid of it...

When I click on show entire history an separate history window opens. Unless any other window there is no red close button or X to close it and every time I want to get r… (read more)

When I click on show entire history an separate history window opens. Unless any other window there is no red close button or X to close it and every time I want to get rid of the history window I have to close the whole program...

It is really anoying. How can I close it? I am so fed up of this that I consider to switch completely to chrome....

Asked by Dani1975 2 years ago

Answered by cor-el 2 years ago

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Firefox doesn't show Youtube as it is, but only a blankspace! HELP ME PlEASE.

Firefox can't show the youtube structure, and show only a blank space! It is really annoying. I have tried every thing; updated my flash, cleared all of my cash, cookies … (read more)

Firefox can't show the youtube structure, and show only a blank space! It is really annoying.

I have tried every thing; updated my flash, cleared all of my cash, cookies and history.

Nothing works! Other Web browsers show the youtube perfectly, I don't want to switch to another web browser, please help me!

Asked by thenegarian 2 years ago

Answered by McCoy 2 years ago

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Flash plugin only works in Windows safe mode

I know this might not be a Firefox issue but rather a Flash issue, but maybe it's a know problem or somebody recognises something which can lead to a solution. I have Fir… (read more)

I know this might not be a Firefox issue but rather a Flash issue, but maybe it's a know problem or somebody recognises something which can lead to a solution.

I have Firefox 62.0.3 64 bits on Windows 10 Pro 64-bits (v1803). With nPapi plugin version 29 everything worked fine. It looks like after installing the newest nPapi flash plugin (v31) thing got messy. However the cause could also be something else.

When starting Windows in safe mode. Everything works fine, flash and firefox. In safe mode I can also uninstall and install the Flash plugin.

I normal mode, the Flash plugin gives problems, loads very very slow and white screens appear, nothing works, no flash games and also not the flash test page on the Adobe site. Also, it's not possible to either uninstall or install the Flash player plugin. It does not matter if I use the seperate Flash uninstaller (as administrator) or the normal uninstall. And when installing it goed up to 90%, keeps there several minutes and then says that the installation failed. Seen no errors in the install log of Flash and as said, in windows safe mode 0 issues.

I disabled all security (Emsisoft Anto Malware and Windows Defender are running) in normal mode. Only things still running (in the taskbar) are MSI Live update and something else. Realtek Audio config, and several things of Acronis True Image, however active protection is not active. I also already scanned with ADWCleaner and Malware Bytes additionally but no malware was found. And as a last resort I uninstalled flash plugin (in safe mode) then back to normal, refreshed Firefox to factory settings, went back to windows safe mode to install flash again (worked fine, Adobe site and games too), restarted to normal mode and problem occurs again. Since Firefox works without problems when not using flash, I also installed my other addons again (ublock, empty cache and nimbus screenshot).

I also have IE, Edge and Chrome present on my system, they do not have this issue. But they don't use the npapi plugin so that doesn't wonder me a lot.

Does anybody know what could cause this behaviour.

Asked by Black Tiger 2 years ago

Answered by Black Tiger 2 years ago

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This is impossible. I refreshed FF, lost all my bookmarks, and can't get them back from the Old Firefox folder.

I had to refresh FF because it kept crashing. I lost all my bookmarks -- years of them! I have tried to get them back by importing from the Old Firefox folder, but nothin… (read more)

I had to refresh FF because it kept crashing. I lost all my bookmarks -- years of them! I have tried to get them back by importing from the Old Firefox folder, but nothing works. I get NO bookmarks. I have always touted FF as the best browser, but today I am incredibly sad to lose all of those because FF wouldn't stop crashing. It seems one needs more technical expertise than should be required.

Asked by kemscm 2 years ago

Answered by jscher2000 2 years ago

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recent firefox upgrade caused windows problems.

After recent Firefox upgrade only Firefox and Thunderbird operate correctly. All other Windows based programs/functions are EXTREMELY slow or inoperative, ie. Word, Excel… (read more)

After recent Firefox upgrade only Firefox and Thunderbird operate correctly. All other Windows based programs/functions are EXTREMELY slow or inoperative, ie. Word, Excel, Adobe reader (PDF files), Task Master, etc. Firefox 62.0.3 (64 bit) Windows 10 1803

Asked by Wil 2 years ago

Answered by Wil 2 years ago

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Why did my firefox stop playing videos at TUBITV.com the pages open I can pick a vid to watch but the vids will not buffer to play

I can play vids on all the sites I have tried, just Tubitv is the problem I would think it was all on them except if I use that other Ch........ Browser the vids on tubi… (read more)

I can play vids on all the sites I have tried, just Tubitv is the problem I would think it was all on them except if I use that other Ch........ Browser the vids on tubi work

Asked by Ron 2 years ago

Answered by FredMcD 2 years ago

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When I click a hyperlink to a website in an email in Microsoft Outlook, a pop up window the following error message: “This operation has been cancelled due...

I uninstalled FF then downloaded and installed FF 62.0.3. When I click a hyperlink to a website in an email in Microsoft Outlook, a pop up window displays the following e… (read more)

I uninstalled FF then downloaded and installed FF 62.0.3. When I click a hyperlink to a website in an email in Microsoft Outlook, a pop up window displays the following error message: “This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.”

How do I resolve this issue?

Asked by BobDanielson 2 years ago

Answered by jscher2000 2 years ago