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  • Archived

How to make the URL appear and how to copy the URL in version 61.0.2? No copy option appears and only the org name appears while the URL is hidden.

How to make the URL appear and how to copy the URL in version 61.0.2? No copy option appears when I click on the address bar box. Routinely, only the org name appears wh… (read more)

How to make the URL appear and how to copy the URL in version 61.0.2? No copy option appears when I click on the address bar box. Routinely, only the org name appears while the URL is hidden. (I'm using windows 10) Thanks, Hera

Asked by HeraCook 2 years ago

Last reply by the-edmeister 2 years ago

  • Archived

Since updating to 61.0.2, Firefox tells me every time I switch tabs that tabs are hidden by Panorama View; since I am aware of that, how can I make it stop?

Since updating to 61.0.2, Firefox tells me every time I switch to Panorama View or to a new tab that tabs are hidden by Panorama View. Since I am aware of that (it's _wh… (read more)

Since updating to 61.0.2, Firefox tells me every time I switch to Panorama View or to a new tab that tabs are hidden by Panorama View. Since I am aware of that (it's _why_ I'm using the extension), how can I make it stop? I don't need it repeated! It offers me the options of disabling the extension or keeping tabs hidden, and that's all. GRRRRRR!!!!!!!!!!!!!!

Asked by Bluebookwyrm 2 years ago

Last reply by FFus3r 2 years ago

  • Archived

How do I add permission for a website that I was able to use previously?

Dear Firefox Support, I was watching my series yesterday on my preferred websites (https://watch-series.ru and https://xx1.me/). I opened up Firefox today and it asked me… (read more)

Dear Firefox Support,

I was watching my series yesterday on my preferred websites (https://watch-series.ru and https://xx1.me/). I opened up Firefox today and it asked me if "I wanted to learn how to speed up my browser because it seems slow to start" so I said yes because it is somewhat annoying sometimes. Now it keeps asking me to "complete a CAPTCHA". When I tried to disable this feature by going to Firefox Add-on store to add the privacy pass. But I don't need another add-on plus when I do confirm that "I'm not a robot" the websites still don't work as they did previously. I went through every feasible option and permission in "Options" and "Privacy and Security" just to add these two websites to my exeption list and circumvent the security protocol but nothing seems to work. I like things to be nice and simple and enjoy watching my series with a nice cup of tea before I go to bed. Please help me resolve this situation ASAP. If I can keep my passwords and history (all the better) but if I have to I'm willing to reset to the default setting by any means necessary.

I'm looking forward to recieving a prompt response so that I can get on with my day and week.

Thank you and Best Regards,

Hythm

Asked by HythmShibl 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Program enters "closed loop" on Thousand Trails Campgrounds reservation page - can't make a reservation

When I open the page it asks for my login and password, when I enter it, program re-posts the same page and asks me to log in again. When I use Internet Explorer I don't … (read more)

When I open the page it asks for my login and password, when I enter it, program re-posts the same page and asks me to log in again.

When I use Internet Explorer I don't have this problem, so I suspect the Firefox program has the issue.

Thanks

Asked by tsnikwah 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox crashes

Report ID Date Crashed 5d393dc5-b6a8-476b-8ce6-a5a148fa704b 8/12/2018 12:20 PM c205baef-b850-4a41-9bbd-3626698a0e10 8/12/2018 12:20 PM d9bccb07-e0b6-4c3d-a63e-ba347674… (read more)

Report ID Date Crashed 5d393dc5-b6a8-476b-8ce6-a5a148fa704b 8/12/2018 12:20 PM c205baef-b850-4a41-9bbd-3626698a0e10 8/12/2018 12:20 PM d9bccb07-e0b6-4c3d-a63e-ba3476742b67 8/12/2018 12:20 PM 672b2cc5-cc6c-40a1-8e1d-9871be78d6c0 8/12/2018 12:15 PM 29bbf157-0b56-4954-b1ae-d610cadda845 8/12/2018 12:15 PM ca4ffcef-7bc4-4d06-ad0b-2848644dec12 8/12/2018 12:15 PM 9968a2a4-28f8-4188-919d-922330b15fef 8/12/2018 11:59 AM f1921e9b-ff81-4e8f-bacf-1ad1c491311f 8/12/2018 11:54 AM d897fd68-8daf-49a9-aa32-2aec0ab0aed6 8/12/2018 11:54 AM ef347117-e3e8-408d-967a-7daca37ceede 8/12/2018 11:32 AM 152fb316-751d-4858-bfe6-c8e6b1fc985c 8/12/2018 11:29 AM c3e95429-c402-4b66-8d9d-169556ca97cf 8/12/2018 11:29 AM 85e4489c-68e6-48f2-806b-3f2d9abd16fc 8/12/2018 11:28 AM 6df02b31-4356-4d54-b592-efa0a4cac9e3 8/12/2018 11:28 AM 9ff42bab-ce6f-42b1-8df3-b848fe494974 8/12/2018 11:23 AM f3f03b95-1d56-4449-a111-fdbcf0ee8adc 8/12/2018 11:21 AM 9a03f090-da20-4e2a-bcb1-6f777fd4805b 8/12/2018 11:21 AM

I have done everything you suggested online. I even completely removed firefox, re-installed it, scanned for maleware, opened the firewall to firefox etc etc. Everything listed to do for crashes. This has been a problem for months. I am going to have to give up on firefox and I really don't want to. Please help

Asked by aquestion1 2 years ago

Last reply by aquestion1 2 years ago

  • Archived

I'm a new Firefox user and have Windows 10 on my laptop. How do I access my existing e-mail on Firefox?

I have an older HP Laptop and downloaded Firefox yesterday. I'm not the most computer literate person around and can't seem to access my att.net e-mail like I did with m… (read more)

I have an older HP Laptop and downloaded Firefox yesterday. I'm not the most computer literate person around and can't seem to access my att.net e-mail like I did with my previous browser.

Asked by Larry.123 2 years ago

Last reply by McCoy 2 years ago

  • Archived

Firefox crashes

I already tried all step ini the https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help#w_get-help-fixing-this-crash even in safe mode, m… (read more)

I already tried all step ini the https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help#w_get-help-fixing-this-crash

even in safe mode, mozilla still crashes

bp-aec1121c-3268-443c-b457-4f5521180821

Asked by chris91 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

http://www.searchitnow.info/?aid=24208&data=aWlkPTIwJnVpZD0xMzcwMDc2NQ== keeps popping up

Every time I open Firefox searchitnow.info pops up. I tried uninstalling and reinstalling, which did not work. I also checked the preferences and do not see it. … (read more)

Every time I open Firefox searchitnow.info pops up. I tried uninstalling and reinstalling, which did not work. I also checked the preferences and do not see it.

Asked by ProfessHer 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Copy Pasting adding spaces Undo (Ctrl +Z) problems

When I try to copy/paste text from a word doc to Firefox it appears fine but when I try to send it the text has extra spaces added and CTRL+Z doesn't work either for site… (read more)

When I try to copy/paste text from a word doc to Firefox it appears fine but when I try to send it the text has extra spaces added and CTRL+Z doesn't work either for sites like LinkedIn and when sending a gmail.

Asked by kakelly4 2 years ago

Last reply by cor-el 2 years ago

  • Archived

I printed out some documents using Firefox and several of my documents had a very weird message in them that I am trying to understand.

Hello, I printed out several documents using Firefox and was surprised to see the following message scattered throughout several of my documents: "Can you trust your perc… (read more)

Hello, I printed out several documents using Firefox and was surprised to see the following message scattered throughout several of my documents:

"Can you trust your perceptions? You chose this... a reminder of the forces at work in your world. If you no longer wish to peer through the looking glass, you can return to blissful ignorance."

I assume this may be part of the Firefox Looking Glass/Mr. Robot Add-On, but I want to make sure I am right and that this never happens again.

Asked by cdevine1 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Can't sign into gmail. Click next and nothing happens.

Hi, I've seen the other post on this and have cleared cookies, cache, etc. This is a brand new install. First time using firefox on this computer and installed the lat… (read more)

Hi,

I've seen the other post on this and have cleared cookies, cache, etc. This is a brand new install. First time using firefox on this computer and installed the latest version as of 8/30/18. I go to any google sign in page (calendar, mail, etc.) and when I click next nothing happens. Any advice on fixing this issue? BTW, I have no problems logging in with chrome or safari.

Kind regards,

Mike

Asked by wmupchurch 2 years ago

Last reply by wmupchurch 2 years ago

  • Archived

I tried to download latest vs. Problems. NOT techie person. HELP!

My previous Firefox vs. had to be re-named. (I don't remember why.) The replacement name was "Firefox 2." So when I followed your instructions to update Firefox the previ… (read more)

My previous Firefox vs. had to be re-named. (I don't remember why.) The replacement name was "Firefox 2." So when I followed your instructions to update Firefox the previous vs. of my browser (Firefox 2) was not was not replaced. Now I have Firefox2 and the just-downloaded/new Firefox BOTH as my browsers.

It seems this is already causing problems. I canNOT take a screenshot. How do I overcome whatever issues result?

In case my double browser situation crashes (or otherwise misbehaves) I can go to the public library (open Wed. thru Sat) to get your response, but there is NO protection/privacy there...

Asked by WHAT-user-name 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Why does Firefox keep crashing?

bp-fd215e36-66aa-4a74-a482-182200180902 bp-3f8196c9-73c5-4c3c-b9bd-4c71a1180731 bp-41d8211c-4ff8-41f4-a367-b16d61180731 bp-19702420-ccee-4eca-b6b5-23632118073 bp-71… (read more)

bp-fd215e36-66aa-4a74-a482-182200180902 bp-3f8196c9-73c5-4c3c-b9bd-4c71a1180731 bp-41d8211c-4ff8-41f4-a367-b16d61180731 bp-19702420-ccee-4eca-b6b5-23632118073 bp-71c142d5-c426-4a1a-9db6-e37181180731 bp-791444c7-2834-4e80-aaee-e581e118073 bp-5c5fa6d4-6dce-401b-b962-a44dc1180731

Many thanks for your help :)

Asked by joanieleaves 2 years ago

Last reply by philipp 2 years ago

  • Archived

Getting script error when i play a game and it won't go away or cannot fix how do I get rid of this

It keeps popping up script error in middle of game and when it asks do you want to continue script yes or no it does not respond and I have to back out of game and restar… (read more)

It keeps popping up script error in middle of game and when it asks do you want to continue script yes or no it does not respond and I have to back out of game and restart and it takes me way back in the game how do I stop this from happening?

Asked by thetoad556 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Allow geo location for all sites

When I click the link in the answer to this question I get the error that says PAGE NOT FOUND. How I can set my location for all sites? Or can I just choose to set it sit… (read more)

When I click the link in the answer to this question I get the error that says PAGE NOT FOUND. How I can set my location for all sites? Or can I just choose to set it site-by-site?

Asked by fergus0n 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

How do I stop getting directed to an unknown website without my permission. It happens when I right click on a link I am interested and choose open in a new tab

When this happens I get a bar under everythin. On the right of this bar I get two options: 1. Allow, 2. is an "X" which does the same thing. A new webpage comes up selli… (read more)

When this happens I get a bar under everythin. On the right of this bar I get two options: 1. Allow, 2. is an "X" which does the same thing. A new webpage comes up selling me something. Please tell me how to eliminate all this junk. Thank you very much. Samuel Kaymen

Asked by Usufruct 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Can't Open Doc with Microsoft Office

When I try to Download a Word Document and select "Open with" and scroll down to Applications, none of the Microsoft Office applications are shown so when I go to downloa… (read more)

When I try to Download a Word Document and select "Open with" and scroll down to Applications, none of the Microsoft Office applications are shown so when I go to download a file that's an Office app, I can't download it as a Microsoft Office file. I just purchased a new computer, downloaded the Office applications and activated them

Asked by nation1 2 years ago

Last reply by Shadow110 2 years ago