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How to stop the disappearing Firefox shortcut icon

About every two days or so, my Firefox icon disappears from the desktop and my taskbar. I have to relocate the icon and repin it. Annoying. Is this something to do with b… (read more)

About every two days or so, my Firefox icon disappears from the desktop and my taskbar. I have to relocate the icon and repin it. Annoying. Is this something to do with being on the beta version? Or is anyone else having this repetitive problem, likely due to updates? Anyway to stop it from happening?

Asked by lindawonders 2 years ago

Last reply by cor-el 2 years ago

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What to do if Firefox is causing Windows 10 blue screens?

My issue is that Firefox 61.0b14 is causing many blue screens; the Kernel Security Check Failure stopcode is common. I went to do a Bugcheck on several minidump files, an… (read more)

My issue is that Firefox 61.0b14 is causing many blue screens; the Kernel Security Check Failure stopcode is common.

I went to do a Bugcheck on several minidump files, and they all keep pointing at Firefox; uploaded image is from my recent crash.

As a person who has to keep Firefox open, in order to stream to Facebook via OBS Studio, this is getting quite cumbersome.

Asked by Rob S. 2 years ago

Last reply by James 2 years ago

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Some websites keeps reloading. Mainly LinkedIn and Pinterest.

Some websites like LinkedIn and Pinterest keeps reloading. I can't scroll in LinkedIn without it reloading again and again. In Pinterest I can't pin any images, because i… (read more)

Some websites like LinkedIn and Pinterest keeps reloading. I can't scroll in LinkedIn without it reloading again and again. In Pinterest I can't pin any images, because it keeps reloading and then all of a sudden it doesn't show anything, so I can't pin an image. I tried the beta version, I tried changing the settings so that it doesn't reload automatically. I also tried reinstalling and deleted caches and cookies. Nothing works. Please help.

Asked by Vanulle 2 years ago

Last reply by cor-el 2 years ago

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What is the directory on my computer C:\Users\AppData\Local\Mozilla\Firefox\Profiles\wu2w4hwp.default?

When I clean my computer the cleaner gets held up cleaning the above file folder for ages. What are these files and why is Firefox putting them on my computer. I only ha… (read more)

When I clean my computer the cleaner gets held up cleaning the above file folder for ages. What are these files and why is Firefox putting them on my computer.

I only have to log on to the internet via Firefox for a moment and loads of files are put here, this doesn't happen with other web browsers I use and I find it very suspicious.

An example filename would be something like... C:\Users\AppData\Local\Mozilla\Firefox\Profiles\wu2w4hwp.default-1511100039413\cache2\entries\700CEBBC1B5D0BA66FF2BFB434D1FAC2F20E3AFA

Asked by markmawson 2 years ago

Last reply by James 2 years ago

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WhatsApp on web session expires

I have tried WhatsApp web both on firefox as well as Firefox beta. In Firefox it works like magic, remembers the login and works very well. Even if it crashes, it logs on… (read more)

I have tried WhatsApp web both on firefox as well as Firefox beta. In Firefox it works like magic, remembers the login and works very well. Even if it crashes, it logs on the next time without any problem.

However with Firefox beta, it does not work well. It is steady for sometime and then it crashes and then does not remember the login (although cookies are enabled) and reverts back to the QR code screen(I.e it forgets the login details) on web.whatsapp.com and again it has to be paired up with the phone. Why is this happening?

Asked by hsurya 2 years ago

Last reply by Seburo 2 years ago

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How can I have FF remember the zoom setting on all sites when clearing private data?

I see a ton of questions about this suggesting Addons that don't work like https://support.mozilla.org/en-US/questions/1187300 These don't work at all (levels are not re… (read more)

I see a ton of questions about this suggesting Addons that don't work like

https://support.mozilla.org/en-US/questions/1187300

These don't work at all (levels are not remembered correctly) and definitely don't work after clearing the data. FF remembers settings till private data is cleared. Will FF be providing functionality to remember these even after such data is cleared? This is basic functionality that should be part of the browser, not outsourced to incompetent addon developers. I've tried each one of the plugins suggested and none of them do what they claim. None remember the zoom settings. In the plugins that purportedly allow you to even set a default zoom level (this would be awesome too), none work whatsoever either. Will this problem be solved or should I just move back to chromium because the only way to solve this is by using garbage addons by shitty developers? Maybe the API is just garbage because not a single addon works ... I'm on the latest FF dev edition, but this affects all FF versions.

Asked by lucian303 2 years ago

Last reply by jscher2000 2 years ago

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  • Archived

Recover my old blog

How can I recover my old blogspot askanibaluch. blogspot. com However I have tired to trying post on tomy own blogspot Because after my long ocassion I cant post in to my… (read more)

How can I recover my old blogspot askanibaluch. blogspot. com

However I have tired to trying post on tomy own blogspot

Because after my long ocassion I cant post in to my blog

That 2 email i have recored that i remember but still i can,t post to it

Best regard

Asked by MirAskaniBaluch 2 years ago

Last reply by Wesley Branton 2 years ago

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Always get "Secure Connection Failed" error message on specific website which load fine on other browsers

Hi everyone, I've been having troubles accessing some websites since last week. They used to load perfectly but not anymore. I tried all tips listed here to no avail http… (read more)

Hi everyone,

I've been having troubles accessing some websites since last week. They used to load perfectly but not anymore.

I tried all tips listed here to no avail https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

Some of the websites URLs https://gamasutra.com https://osu.ppy.sh/home https://www.investigaction.net/fr/Boycott-liste-des-produits/ https://www.avito.ma https://www.yabiladi.com/

I also don't get a pop-up from these websites asking me anything.

Please help me I'm at a loss :/

Asked by TOOYA 2 years ago

Last reply by cor-el 2 years ago

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yahoo mail file attachments are not downloading in firefox quantum 61.0 (64-bit)

Dear Firefox, I am using firefox quantum 61.0 (64-bit). file attachments in yahoo mail are not downloading. Please provide a solution for my problem. Thanks & Regard… (read more)

Dear Firefox,

I am using firefox quantum 61.0 (64-bit). file attachments in yahoo mail are not downloading. Please provide a solution for my problem.

Thanks & Regards Ramakrishna Gone

Asked by rk.gone 2 years ago

Last reply by Shadow110 2 years ago

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Adobe flashplayer is "Never Activate" no matter if I Activated already

I am running a script in Selenium Webdriver with Java through Eclipse in Macbook and everytime it is displaying an "Adobe flashplayer" icon, I installed it already and I … (read more)

I am running a script in Selenium Webdriver with Java through Eclipse in Macbook and everytime it is displaying an "Adobe flashplayer" icon, I installed it already and I Activated in Plugins the Shockwave Flash but everytime this icon is being displayed and everytime the Shockwave is displayed as "Never Activate" Could you help me with this problem please?

Thank you

Arturo Martinez

Asked by artmy_mx 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

My website appears broken when viewing on Firefox only

To recreate this bug, you need to be using mobile (on your phone), Firefox app, and set the browser to "request desktop site". The website appears fine on chrome or othe… (read more)

To recreate this bug, you need to be using mobile (on your phone), Firefox app, and set the browser to "request desktop site". The website appears fine on chrome or other mobile browsers, or in regular mobile mode (not desktop mode).

The theme on my site seems to break.

Asked by LLens 2 years ago

Answered by jscher2000 2 years ago

  • Archived

How can I disable Offline Mode? Offline Mode keeps happening, even when internet is working great.

Is there a way to simply turn this feature "Offline mode" off? I will go to refresh a page and it will load an old version of the page instead and tell me that it is "Sh… (read more)

Is there a way to simply turn this feature "Offline mode" off? I will go to refresh a page and it will load an old version of the page instead and tell me that it is "Showing offline version". It does this incredibly often, but my internet is working great every time it does it. No other apps showing any evidence of net connection disruption. In many cases I'm listening to Pandora in the background when it does it (wouldn't there be a disruption in audio if I was "offline"?). If I switch over to a different browser, pages load fine, but I'd rather use Firefox.

I'm not sure why this feature seems broken for me, but even if it wasn't broken, there is pretty much no situation where loading an out-of-date version of a page would be useful for me. I'm usually loading weather info, or sports scores, or seeing if there are new posts in a forum thread, or checking tracking to see if a package is any closer, etc. All of which getting a cached version of a page is not only useless but frustrating. Even if there is REALLY a net connection issue, I'd still honestly rather just get a 404 error or whatever telling me it just couldn't load the page. So is there any way to simply disable this feature and solve this problem for me for good? Thank you for your time.

My Phone/Device Info: Samsung Galaxy S8+

Asked by GotNoRice 2 years ago

Last reply by Seburo 2 years ago

  • Archived

i cnt go to any websites

BEGIN CERTIFICATE----- MIIJIDCCCAigAwIBAgIQEoDoG4CHRkWi05/vOm6UOjANBgkqhkiG9w0BAQsFADCB gTE6MDgGA1UECwwxZ2VuZXJhdGVkIGJ5IEF2YXN0IEFudGl2aXJ1cyBmb3IgU1NM L1RMUyBzY2FubmluZ… (read more)


BEGIN CERTIFICATE----- MIIJIDCCCAigAwIBAgIQEoDoG4CHRkWi05/vOm6UOjANBgkqhkiG9w0BAQsFADCB gTE6MDgGA1UECwwxZ2VuZXJhdGVkIGJ5IEF2YXN0IEFudGl2aXJ1cyBmb3IgU1NM L1RMUyBzY2FubmluZzEeMBwGA1UECgwVQXZhc3QgV2ViL01haWwgU2hpZWxkMSMw IQYDVQQDDBpBdmFzdCBXZWIvTWFpbCBTaGllbGQgUm9vdDAeFw0xODA2MjUwMDAw MDBaFw0xOTAxMDEyMzU5NTlaMGwxITAfBgNVBAsTGERvbWFpbiBDb250cm9sIFZh bGlkYXRlZDEhMB8GA1UECxMYUG9zaXRpdmVTU0wgTXVsdGktRG9tYWluMSQwIgYD VQQDExtzbmkxODg4MDMuY2xvdWRmbGFyZXNzbC5jb20wWTATBgcqhkjOPQIBBggq hkjOPQMBBwNCAAR0ocarcZ1+cfCbyoQW3SFqGBlIp6D+qOYmAvuczPjxE0n5VbN2 X8aP5irEjdQcT0nCGE9B3JBxaucfV5XSQy/1o4IGcTCCBm0wHwYDVR0jBBgwFoAU 6CsgU6a2jVW1DUdDQzvfFqt3jkowHQYDVR0OBBYEFHMZ+VjKWvAW2h+DoGVnIgea IICGMA4GA1UdDwEB/wQEAwIHgDAMBgNVHRMBAf8EAjAAMB0GA1UdJQQWMBQGCCsG AQUFBwMBBggrBgEFBQcDAjCCBewGA1UdEQSCBeMwggXfghtzbmkxODg4MDMuY2xv dWRmbGFyZXNzbC5jb22CGCouYXBhcnRtYW55ZHVuYWpvdmljZS5jeoINKi5hdXNp Y3NzYS5jZoINKi5iMnB0YXhpLmNvbYIRKi5iYWdpZGVhc2hvcC5jb22CFCouYmFn b3JnYW5pemVya3UuY29tgiQqLmJyYXppbGlhbmJ1dHRsaWZ0d29ya291dGR2ZC5p bi5uZXSCESouY2VudHJhbGxpb24uY29tgiEqLmNocmlzdGlhbmxvdWJvdXRpbnNo b3BtYWRyaWQuZXOCEiouY29uZ29va2FwaXR2LmNvbYIRKi5jb29sd2hvcmUuZmFp dGiCDyouZGV2ZW5zaG9wLmNvbYIYKi5kb3VibGVkaWdpdGFsaW1hZ2UuY29tghoq LmRvdm9sZW5rYS12LWJ1bGhhcnNrdS5za4IRKi5pY2FzZS1zdG9yZS5jb22CDyou aW5mb3B1c3N5LndpboIbKi5qZWFuLXBhdWwtYmVsbW9uZG8ucmV2aWV3gh4qLmpp bW15Y2hvb3Nob2Vzb3V0bGV0cy5pbi5uZXSCEyouam50c2VtYXJhbmcuY28uaWSC Dioua2dsaWJyYXJ5LmdxghgqLmxpYnJhcnlyb29tYm9va2luZy5jb22CESoubG5h bmN5cmV2aWV3LmNmgg4qLm1hc3RlcmFuaS5tZYIMKi5tb3Rib29rLm1sgg0qLm1v dmlla2VlLmNmgg0qLm15cmFkaWsuY29tgg0qLm5hdGFrYWkuY29tgg0qLm5iZW5i b29rLmdxgg0qLnBlbnJlYWRlLmNmgg4qLnNlYmlzaG9wLmNvbYISKi5zaG9yYXNo bWVkaWEuY29tghgqLnNtYXJ0YmFnc2FuZGJlYXV0eS5jb22CFSoudGhlY3JlYXRp dmViYWdzLmNvbYIWKi50aGV3aWNrZWRhd2Vzb21lLmNvbYIRKi50cnVlcWxvYWQ3 em0uY2aCDioudmFpcnlsYWIueHl6gg8qLnZpcGJsb2cuc3RvcmWCDioudmlwbmV3 LnN0b3Jlgg0qLnd3d2ZpbG1zLmdxghZhcGFydG1hbnlkdW5ham92aWNlLmN6ggth dXNpY3NzYS5jZoILYjJwdGF4aS5jb22CD2JhZ2lkZWFzaG9wLmNvbYISYmFnb3Jn YW5pemVya3UuY29tgiJicmF6aWxpYW5idXR0bGlmdHdvcmtvdXRkdmQuaW4ubmV0 gg9jZW50cmFsbGlvbi5jb22CH2NocmlzdGlhbmxvdWJvdXRpbnNob3BtYWRyaWQu ZXOCEGNvbmdvb2thcGl0di5jb22CD2Nvb2x3aG9yZS5mYWl0aIINZGV2ZW5zaG9w LmNvbYIWZG91YmxlZGlnaXRhbGltYWdlLmNvbYIYZG92b2xlbmthLXYtYnVsaGFy c2t1LnNrgg9pY2FzZS1zdG9yZS5jb22CDWluZm9wdXNzeS53aW6CGWplYW4tcGF1 bC1iZWxtb25kby5yZXZpZXeCHGppbW15Y2hvb3Nob2Vzb3V0bGV0cy5pbi5uZXSC EWpudHNlbWFyYW5nLmNvLmlkggxrZ2xpYnJhcnkuZ3GCFmxpYnJhcnlyb29tYm9v a2luZy5jb22CD2xuYW5jeXJldmlldy5jZoIMbWFzdGVyYW5pLm1lggptb3Rib29r Lm1sggttb3ZpZWtlZS5jZoILbXlyYWRpay5jb22CC25hdGFrYWkuY29tggtuYmVu Ym9vay5ncYILcGVucmVhZGUuY2aCDHNlYmlzaG9wLmNvbYIQc2hvcmFzaG1lZGlh LmNvbYIWc21hcnRiYWdzYW5kYmVhdXR5LmNvbYITdGhlY3JlYXRpdmViYWdzLmNv bYIUdGhld2lja2VkYXdlc29tZS5jb22CD3RydWVxbG9hZDd6bS5jZoIMdmFpcnls YWIueHl6gg12aXBibG9nLnN0b3Jlggx2aXBuZXcuc3RvcmWCC3d3d2ZpbG1zLmdx MA0GCSqGSIb3DQEBCwUAA4IBAQAEhR9teQqvCMobj2CJbWl7ahLt4Nw4gJdVM4S8 BYJGUtjEuORga2z+yGKYMpHD3Az95Gd44qR7GJNOfOMx09YLS+N1/f5iQ0/vkfQv gG63hYzhlAcxYedMvNJEBw9BWG2HZEsUA09otlO4dDL63mNTa4twJO1yzjjZN4Af TLfcO4d8EixsBv3m1qYMoadru5caXUALzW3zmXNMud20B4IeX4iCpEkn1W7qU0Pz /yEy500TVRTfKRMPSEhKABX9U3cxXfVA9pekQyTceXYXai0Cb//nz9WfJbcrnLtG tMOxvRtJd032sYecOYoNILSdayEkh+4dH/l2A8xwBG5giFEn -----END CERTIFICATE----- -----BEGIN CERTIFICATE----- MIIEAzCCAuugAwIBAgIQUEO3PS26bEW2vJU6xrStszANBgkqhkiG9w0BAQsFADCB gTE6MDgGA1UECwwxZ2VuZXJhdGVkIGJ5IEF2YXN0IEFudGl2aXJ1cyBmb3IgU1NM L1RMUyBzY2FubmluZzEeMBwGA1UECgwVQXZhc3QgV2ViL01haWwgU2hpZWxkMSMw IQYDVQQDDBpBdmFzdCBXZWIvTWFpbCBTaGllbGQgUm9vdDAeFw0xMDAxMDExMjAw MDBaFw00MDAxMDExMjAwMDBaMIGBMTowOAYDVQQLDDFnZW5lcmF0ZWQgYnkgQXZh c3QgQW50aXZpcnVzIGZvciBTU0wvVExTIHNjYW5uaW5nMR4wHAYDVQQKDBVBdmFz dCBXZWIvTWFpbCBTaGllbGQxIzAhBgNVBAMMGkF2YXN0IFdlYi9NYWlsIFNoaWVs ZCBSb290MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEA28uvQ9Abnmhu 90m6ESdLX5XPD5/NgabVJaOA6JcEypwjee+RKtCPWww7s6Bc0KIZ7ROcnWGmmuNT bKTH6PkIEb2TtdRXsOLJiQ19o2vK8HteT2BgBHsbw/znAk9omvoYvMark6DE4n6R CyWYqAW3lO2/vV6tka85ElHPJqcVaSAtUZuIkv4i/Ybbo0l7LcsrELc5brT0r7kR f0zgcM17iYV8BU5OLCGBbXD4g0Fzgn053iAgg5GFjOCdmhmgVqHDyc31N1sVWrfS PasF5wCEQTDIegKV64NPl5CkNWTciPblgAH6ClY8kN9CnJkGTYvscM2GYXC7zC0f LTsJPB2iCQIDAQABo3UwczAPBgNVHRMECDAGAQH/AgEAMAsGA1UdDwQEAwICBDAT BgNVHSUEDDAKBggrBgEFBQcDATAdBgNVHQ4EFgQU6CsgU6a2jVW1DUdDQzvfFqt3 jkowHwYDVR0jBBgwFoAU6CsgU6a2jVW1DUdDQzvfFqt3jkowDQYJKoZIhvcNAQEL BQADggEBAEbLWNjjrktq2MSPsePK7GynI6mZGB0a4bL4l+XQN1i2sZsEATcb1jLy CtUKMHej/MMJlrUxv6324QcQZhXyY50cgXTpWgPhLx+7/wdRcX4LKQfGoci9b652 t25OZ/U6b+wcIuQCW96+4LX/YJrTy22R3CH0nAOd0BR1H6Vam4cqnWxF0EHHt7hu ORTzdMqLJgIpaplOHJ4W/kA+nAvX+XwK4osed89NuNJTKP2c+M0XD7k7IpMxD96/ IZoxlZMBKjqn9CmDJX8+v0r+xNC73TNMWxn8snT8/9irTnTMITg9g0greYoRrdBP iF4bO996KboIIyq37nyxbGlzKpII8lo= -----END CERTIFICATE-----

Asked by sazar 2 years ago

Last reply by jscher2000 2 years ago

  • Solved
  • Archived

what do I need to do to be able to see Captcha images? FF 61

what do I need to do to be able to see Captcha images? I am using Noscript with Firefox beta channel currently on 61.0 for some time I have been unable to see Captcha ima… (read more)

what do I need to do to be able to see Captcha images?

I am using Noscript with Firefox beta channel currently on 61.0

for some time I have been unable to see Captcha images after I tick "I am not a robot" Captcha seems to be presented by a growing number of sites to protect logins and comments

I have set "Trusted" with Noscript as many of the sites as I dare that No script is presenting to me but usually have to switch to another browser (Chrome) without Noscript to proceed

I have disabled Noscript and Captcha still does not display images?

Is this a Firefox issue or ???????

Asked by davidb98 2 years ago

Answered by FredMcD 2 years ago

  • Solved
  • Archived

Cannot search ANY words on Google when will this be fixed?

When typing a word for example "diatribe" to do a Google search for the definition and pronunciation I receive the following error: Secure Connection Failed An error occ… (read more)

When typing a word for example "diatribe" to do a Google search for the definition and pronunciation I receive the following error: Secure Connection Failed

An error occurred during a connection to www.google.com. SSL received a record that exceeded the maximum permissible length. Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Report errors like this to help Mozilla identify and block malicious sites

This only occurred AFTER Firefox did an update. When will this be fixed? I detest Chrome, however, it is becoming my only option when I cannot work because Firefox does updates that hinder me.

Asked by Tres4498 2 years ago

Answered by philipp 2 years ago

  • Archived

add-on manager will not open

The addon manager will not open at all. Not from the drop down tools not from the the menu drop down on the browser top right corner not from entering about:addons in … (read more)

The addon manager will not open at all. Not from the drop down tools not from the the menu drop down on the browser top right corner not from entering about:addons in the address bar. I notice that it seems to TRY and open but something re-directs it and I end up looking at the Google search page. I am up to date. is set to auto update and it is now FF61.0. Soooo..... anybody.... ??

Asked by Foolzmoon 2 years ago

Last reply by Wesley Branton 2 years ago

  • Solved
  • Archived

videos will not load

https://www.yahoo.com/entertainment/rose-leslie-married-kit-harington-194155767.html Above is an example of videos not loading in Firefox. Happens all the time on many m… (read more)

https://www.yahoo.com/entertainment/rose-leslie-married-kit-harington-194155767.html

Above is an example of videos not loading in Firefox. Happens all the time on many many web sites. Just spins in a loop and never loads. Site work perfect in Safari so it is a Firefox issue.

I have used Firefox for years, but may have to trash it off my computers. It has become unpredictable, and buggy.

Did all the stuff suggested makes no difference. You never know what to expect with this browser.

Asked by rlmrlm 2 years ago

Answered by FredMcD 2 years ago