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add-on changed new tab page

I Installed an add-on which changed my Home page and my New Tab page. I was able to reset my home page, but I can't figure out how to change my new tab page back to the d… (read more)

I Installed an add-on which changed my Home page and my New Tab page. I was able to reset my home page, but I can't figure out how to change my new tab page back to the default. Startup options include the option of resetting my home page but not my new tab page. How do I proceed? Thanks.

Asked by crogerblair1 3 years ago

Answered by the-edmeister 3 years ago

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Repeated Firefox updates fail with no error msg; auto-restart fails; manual start results in 2 instances running that must be ended via Task Mgr. leaves No .

I'm running 64-bit Windows 10 (Ver. 1607, build 14393-693) on a Toshiba Portege R835 (8-GB RAM). I've had no previous problems with any Firefox updates and have made no … (read more)

I'm running 64-bit Windows 10 (Ver. 1607, build 14393-693) on a Toshiba Portege R835 (8-GB RAM). I've had no previous problems with any Firefox updates and have made no hardware or software changes (adding, deleting, etc.) - outside of whatever automatic updates Microsoft has forced onto my system.

Beginning a week ago (+/-), the familiar "Update Firefox" dialog box has appeared four times. Except for the first occurrence (during which I was involved in a project), I selected 'Update' - each of the next three successive appearances of the same dialog box (all three of which were prompting the Ver. 51.0.1 upgrade). On each of those three occasions, I selected "Update, after which the progress bar completed its left-to-right fill normally and the usual "Restart Firefox" prompt appeared (with no error message or any other indication suggesting an unsuccessful update). Selecting "Restart," did eliminate the 'restart' prompt (ergo shutting down Firefox?), but Firefox did not restart as usual - there was, again, no error message or other indication of an unsuccessful update. Attempting a manual start at that point still did not open an active Firefox window, however, when Task Manager was opened, it showed two 'running' instances of Firefox within the list of active processes. After ending both active processes via Task Manager and starting Firefox manually (again), an active Firefox window did appear. Sometime later, however, the same 'Update Firefox' dialog box appeared (again prompting upgrading - to Ver. 51.0.1).

This has now occurred on three separate occasions - each one yielding the described results. The same 'Update Firefox' dialog box (to Ver 51.0.1 yet again) appeared once again (the fifth time thus far) a short time ago (~5:00p.m. est; 30 January 2017). I have searched your Web site - as well as the Web - for any reports of the same/similar problems, with neither source proving helpful - ergo I am submitting this question. Should you need/want additional information, please advise. Thanks.

Asked by FlyingD. 3 years ago

Answered by FredMcD 3 years ago

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I have used Firefox for 5 years without incident. Today, on logging in, I received a McAfee warning that the site showed some risky behaviours. sidecubes"

On logging on to firefox I received a McAfee security warning that tyhe site showed some risky behaviours. the wordes "sidecubes" appeared in the text box suggesting tha… (read more)

On logging on to firefox I received a McAfee security warning that tyhe site showed some risky behaviours. the wordes "sidecubes" appeared in the text box suggesting that I was connected to sidecubes. Comments?

Asked by dumbarton66 3 years ago

Answered by user633449 3 years ago

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Can't load member web page

After upgrading to 50.0.2 I can't access my member page on ancestry.com The ancestry web page loads normally, but when I sign in and press enter, I get the message that t… (read more)

After upgrading to 50.0.2 I can't access my member page on ancestry.com The ancestry web page loads normally, but when I sign in and press enter, I get the message that the requested URL could not be found, please make sure that you entered it correctly. It does load normally with microsoft edge, so it is something in the latest release of firefox that seems to be blocking it.

Asked by MarvynM 3 years ago

Answered by cor-el 3 years ago

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Tab refuses to close.

I have a tab which produced an MS error code (supposedly) in a separate box. The tab arrived from a link in FB. Tab refuses to close or allow me to switch to another tab.… (read more)

I have a tab which produced an MS error code (supposedly) in a separate box. The tab arrived from a link in FB. Tab refuses to close or allow me to switch to another tab. The box refuses to close when hitting cancel or X-ing out. I have rebooted and run my McAfee security scan which detected no issues.

Asked by imsophie1 3 years ago

Answered by jscher2000 3 years ago

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I know I have a Sync account because I have a printout of my Sync Key, but when logging in, it says that my email account is unknown.

I know I have a Sync account because I have a printout of my Sync Key, but when logging in, it says that my email account is unknown. Not sure what else need be said... … (read more)

I know I have a Sync account because I have a printout of my Sync Key, but when logging in, it says that my email account is unknown.

Not sure what else need be said...

Asked by dlfeldman 3 years ago

Answered by the-edmeister 3 years ago

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No signing of digital certificates?

Today i received personal message from my Bank with information, that FireFox (v.50+) no longer support signing of digital certificates and if i want to make transfers/pa… (read more)

Today i received personal message from my Bank with information, that FireFox (v.50+) no longer support signing of digital certificates and if i want to make transfers/payments i need to switch to other browser or downgrade FireFox.

Now tell me this: Did you seriously do this? Why you force users to switch browser?!

Asked by soadfanbg 3 years ago

Answered by philipp 3 years ago

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Firefox will not allow me to sign in. It reads "working" and continues to loop even if left for several hours. How do I fix this?

Firefox discontinued syncing for some time and I eventually got around to trying to re-sync everything. When I did so, I forgot my password and changed it. Now, when I tr… (read more)

Firefox discontinued syncing for some time and I eventually got around to trying to re-sync everything. When I did so, I forgot my password and changed it. Now, when I try to sign in so that Firefox will sync, it reads "Working..." and continues to do so even if left for several hours. I would like to have my bookmarks, etc. back. Please help!

Asked by MisterZombie 3 years ago

Answered by the-edmeister 3 years ago

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Mozilla is hanging up with unresponsive even though I have refreshed several times.

I play Pogo games and starting today Mozilla Firefox has been hanging up and also saying unresponsive for several seconds or more. I have been through the Mozilla help sc… (read more)

I play Pogo games and starting today Mozilla Firefox has been hanging up and also saying unresponsive for several seconds or more. I have been through the Mozilla help screens and have refreshed several times but it is not fixing the problem.

Asked by DereldP1 3 years ago

Answered by FredMcD 3 years ago

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ingiuvillages.com keeps telling me Firefox needs updtaed, really?

I seem to keep getting erroneous pages and notifications within Firefox. Last week it was supposedly from Microsoft and my Windows 7 needed updated. For that one, I refre… (read more)

I seem to keep getting erroneous pages and notifications within Firefox. Last week it was supposedly from Microsoft and my Windows 7 needed updated. For that one, I refreshed Firefox and all seemed fine. Now I keep getting a hijack page telling me Firefox needs updated. The URL starts with ingiuvillagescines.com and then long lists of numbers. Is this a legitimate update notification, and if not , how do I get rid of it and make it stay gone?

Asked by Viacount21 3 years ago

Answered by Seburo 3 years ago

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How do I mark an email as junk and send it to the junk folder?

I'm looking for an easier way to deal with junk emails, without trying to unsubscribe from the sender (which doesn't always work anyway). The later is time-consuming, and… (read more)

I'm looking for an easier way to deal with junk emails, without trying to unsubscribe from the sender (which doesn't always work anyway). The later is time-consuming, and a pain in the...

Asked by ricoworks 3 years ago

Answered by philipp 3 years ago

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i allowed an update that appeared which I have done before and now none of my bookmark accounts can be accessed.I have done this before and have not had a probl

i get not secure site. I need to go back to the oklder version where i had no problem or figure out why i cant access any of my sites. They include my banking acccount an… (read more)

i get not secure site. I need to go back to the oklder version where i had no problem or figure out why i cant access any of my sites. They include my banking acccount and e-mail which are important. Also I pay bills on my computer and these accounts can't be accessed either.

Asked by lcwatson55 3 years ago

Answered by the-edmeister 3 years ago