Showing questions tagged: Show all questions
  • Archived

Trying to do on-line chatting with a service provider and trying to view a bank item with question mark: flips to a new FVD window rather than allow chat.

I am trying to have an on-line chat with a service provider (such as my cell-phone provider). Rather than open a chat window, it opens a new window for the FVD Speed Dial… (read more)

I am trying to have an on-line chat with a service provider (such as my cell-phone provider). Rather than open a chat window, it opens a new window for the FVD Speed Dial (which I do love). Also, at my banking website, when I click on a "?" about an item, it also flips to a new window with the FVD speed dial. How do I get back to what Mozilla used to do (open a chat box for the provider or show the answer to the question behind the "?"?

Asked by donaldbj 5 years ago

Last reply by the-edmeister 5 years ago

  • Archived

Bookmark drop down menu shows folders but no clickable links

my bookmarks menu opens up and shows me a list of my folders. Each folder has a little black arrow at the right hand end. When you click the folder it is supposed to op… (read more)

my bookmarks menu opens up and shows me a list of my folders. Each folder has a little black arrow at the right hand end. When you click the folder it is supposed to open up and show the clickable URLs in that folder. Mine does not. I see the folders and that is it.

However, in the bookmarks drop down menu, when I click on "show all Bookmarks" a box opens up and all the bookmarked URLs and folders are in there and if I click them they will take me to the desired website.

The bookmarks are there, but something is wrong.

Also: I did a refresh and that did not fix the problem. Next I uninstalled and then re-installed Firefox and that did not fix it. In fact, the uninstall did not even remove my bookmarks. When I tried the drop down menu again all the old bookmarks were there and not working (except for the "show all bookmarks" all of those worked)

The re-install, however, did get rid of all my add-ons. So I do not think it is a conflict with an add-on.

This just started today and I have not installed any new software or done anything that I can think of that would mess with Firefox's bookmark menu.

Edit: I did add something. I added SEOBooks Rank Checker. It is gone now (from the re-install). Maybe that caused this. Anyway, I still don't know how to fix it.

Thanks for considering my question

Asked by marknoo 5 years ago

Last reply by marknoo 5 years ago

  • Archived

Microsoft Visual Studio 2010. Invalid licence data. Reinstall is required.

1) I cannot download (or access) any documents or forms from my health funds website using my default browser (Mozilla Firefox 43.0.4) . The following error message is re… (read more)

1) I cannot download (or access) any documents or forms from my health funds website using my default browser (Mozilla Firefox 43.0.4) . The following error message is received: "Microsoft Visual Studio 2010. Invalid licence data. Reinstall is required." 2) When I use IE browser I get no such problem.

Asked by martin.birch 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Flash player playback is black and crash frequently

Hello. I have been having two problems with the flash on my firefox (not sure if they are correlated) The first is: video playback appears black on a few websites, most n… (read more)

Hello. I have been having two problems with the flash on my firefox (not sure if they are correlated)

The first is: video playback appears black on a few websites, most notably on the NBA playback. I haven't been able to play videos there for a few weeks. The same issue happen on chrome, the videos just never play! A screenshot: http://i.imgur.com/xDHPHNH.png

The second: On website when the video does play, if I try to unfocus the window, or right click the video to go to settings or anything except from "take off your hand from mouse and just watch", the flash player just crashes and ask to reload the page (it even happened on flash help page). This, however, doesn't happen on chrome.

I got hardware acceleration disabled both from flash settings and FF settings. I got lastest version of both running on a windows 10 machine with lastest video card driver (AMD radeon 7730M). Tried uninstalling flash and installing again, nothing solved.

add-ons I have are: Adblock plus, greasemonkey, honey, image zoom, tab mix plus, tile tabs, adobe acrobat and kaspersky protection (those last 2 are disabled).

plug-ins I have: facebook vidoe calling, openH264 video codec, primetime content decryption module, shockwave flash, unity player, adobe acrobat, adobe AAMDetect, google talk stuff, intel identity protection, itunes app detector, java stuff, microfost lync, microsoft office, nero wkik media helper, silverlight

Anybody got an idea?

Asked by Gabuds 5 years ago

Last reply by Gabuds 5 years ago

  • Archived

Pages don't load (Blank Page) *HELP!*

Hey, so yesterday when I browsed it suddenly happened for the first time, while I was in youtube I suddenly got a blank screen and I was like what the hell, so I refreshe… (read more)

Hey, so yesterday when I browsed it suddenly happened for the first time, while I was in youtube I suddenly got a blank screen and I was like what the hell, so I refreshed the page about 10-20 times and it worked fine for a few other vids, then it happened again and again, the same happened on google when I tried to search, what's wrong with firefox, am I the only one having this issue? Please help!

Asked by kakaruz 5 years ago

Last reply by kakaruz 5 years ago

  • Archived

I cannot get rid of a home page that automatically pops up no matter what I attempt to do. How can I remove this webpage from my Firefox sign on?

The following website automatically opens when I access Firefox. This is not a homepage I want and it just showed up. IU cannot get rid of it and have attempted to change… (read more)

The following website automatically opens when I access Firefox. This is not a homepage I want and it just showed up. IU cannot get rid of it and have attempted to changed the home page numerous times but when I restart Firefox bang this site appears and I want it gone, please help me get rid of this website forever, thank you! http://www.undefined.com/?uid=undefined&uc=undefined&ap=undefined&source=undefined&page=homepage&implementation_id=email_0.0.12

Asked by vapdstor 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

How do I update the content of sync information. e.g I make changes in the bookmark toolbar but when I sync the previous content replaces the latest...

Hi there! I would like to ask this: How to update the content of my Mozilla Sync? When I make changes to my bookmark list for example, if I sync the old content comes on … (read more)

Hi there! I would like to ask this: How to update the content of my Mozilla Sync? When I make changes to my bookmark list for example, if I sync the old content comes on top the new... Do I get something wrong ? Thanx

Asked by Lalas 5 years ago

Last reply by the-edmeister 5 years ago

  • Archived

html5 affecting all pages I opened

Playing any html5 videos on any website usually choppy and now it starts to affect pages I opened, whole page get black and videos shuttering I think its all about html5,… (read more)

Playing any html5 videos on any website usually choppy and now it starts to affect pages I opened, whole page get black and videos shuttering I think its all about html5, I tried other browsers with same extensions none of them has same problems

Asked by LuciusDante 5 years ago

Last reply by LuciusDante 5 years ago

  • Archived

Firefox turns black while browsing facebook with hardware acceleration enabled

Hi guys, I'm having problems with Firefox since yesterday, it was working fine before, nothing has changed (Same OS, same hardware). My problem is the following: while I … (read more)

Hi guys, I'm having problems with Firefox since yesterday, it was working fine before, nothing has changed (Same OS, same hardware). My problem is the following: while I have hardware acceleration enabled, if I scroll a facebook page up and down the screen will turn black except for videos, but after minimized it looks "normal" again but with the videos blinking either with an image from the video itself and with an image of my facebook page (Yes, INSIDE the video, like Inception), I was able to take a screen of this too.

What I tried: 1) checked my video drivers and they are up to date; 2) Browsing Facebook with Chrome (With hardware acceleration enabled there too) but it works fine; 3) Disabled hardware acceleration; <-- this fixes it 4) Unchecked hardware acceleration for flash videos.

Asked by fabry93 5 years ago

Last reply by cor-el 5 years ago

  • Solved
  • Archived

Youtube audio playing but plain text and big black squares everywhere?

This is what youtube looks like, I recently downloaded drivers for my graphics card but that was yesterday and last night youtube was working just fine, today it looks li… (read more)

This is what youtube looks like, I recently downloaded drivers for my graphics card but that was yesterday and last night youtube was working just fine, today it looks like what you can see in the image, what on earth is going on?

Asked by Kilbykins 5 years ago

Answered by Kilbykins 5 years ago

  • Solved
  • Archived

my contacts don't come up automatically as before when typing in first few letters

email addresses don't come up automatically, have to go to address book to get emails. And, when I send something to someone, I get a blank screen after I send instead of… (read more)

email addresses don't come up automatically, have to go to address book to get emails. And, when I send something to someone, I get a blank screen after I send instead of the item coming back up.

Asked by Kathifl 5 years ago

Answered by FredMcD 5 years ago

  • Archived

Add-ons that wont remove and have by default found their way in my firefox.

After downloading a virus- Rather. A Failure of malware, I Got Webpage add ons. Things i Never agreed to. These being... "Get Results The Hub" Which is obvious Ad-ware my… (read more)

After downloading a virus- Rather. A Failure of malware, I Got Webpage add ons. Things i Never agreed to. These being... "Get Results The Hub" Which is obvious Ad-ware my firefox refuses to let go. (I have reinstalled firefox completely over 3 times user data and all) And its also making things such as Yahoo my Default Search Browser. I have searched any possible way to get this removed, But firefox does no such thing. "Get Results The Hub" Is not an add-on according to firefox its default. Thought it isnt. Yahoo was always everyones favorite search browser. Though its garbage and attracts more ad ware.

How do I just.... Get rid of all this garbage. I've removed the "Get Results The Hub" from my program (x86) files, I removed any other file from the day that this happened, And its STILL there...

Asked by Username_Default 5 years ago

Last reply by Username_Default 5 years ago

  • Archived

Why won't Firefox allow me to cut and paste into an email?

When I attempt to copy and then paste into an email I can not paste what I have copied. Usually I am doing this from another piece of software such as Swift Publisher or … (read more)

When I attempt to copy and then paste into an email I can not paste what I have copied. Usually I am doing this from another piece of software such as Swift Publisher or Word.

Asked by MaCon 5 years ago

Last reply by MaCon 5 years ago

  • Solved
  • Archived

Firefox giving error for all websites.

Hello I am getting error for all websites i visit , except firefox website. Even google website is showing as not trusted. http://prntscr.com/9rxu97 For most of te other … (read more)

Hello I am getting error for all websites i visit , except firefox website. Even google website is showing as not trusted. http://prntscr.com/9rxu97 For most of te other sites, i can get the "i undersand the rsik " option. But its too frustrating to add the exception for all the websites i visit. Was using firefox in my laptop until sunday without any problems, this new installtion is the one facing problems.


I have checked old threads, only thing mentioned is to check for adwares, virus etc. This is a fresh instalaltions of my system, New PC, genuine windows 8.1 , with kaspersky internet security 2016 (Liscensed) . Did a full system scan, didnt find any error. Windows is updated with no new updates possible. Chrome and opera are working fine without any problems. Addons are disabled .

Asked by anilkumar247 5 years ago

Answered by cor-el 5 years ago

  • Solved
  • Archived

Firefox crashes regularly but most often when using anything associated with Google

https://crash-stats.mozilla.com/report/index/bp-61f16a42-dda3-4e7b-903c-04b6d2160119 I have refreshed Firefox. I have used safe mode and the problem was not apparent. I h… (read more)

https://crash-stats.mozilla.com/report/index/bp-61f16a42-dda3-4e7b-903c-04b6d2160119

I have refreshed Firefox. I have used safe mode and the problem was not apparent. I have updated Java and NVIDIA (but NVIDIA issue already suggested for others is not applicable to this computer XP SP3) I have reset the modem. I have removed some add-ins. Internet security (Trend Micro is up to date and running), Virus scan revealed no issues. I have emptied Cache and removed all cookies several times. I have refreshed Firefox twice.

I am reluctant to move to another Browser. I am having a very long love affair with Firefox

Asked by himderfella1 5 years ago

Answered by philipp 5 years ago

  • Archived

Firefox Will Not Remove Cookies

My Firefox 43.0.4 will not completely remove cookies. I have my browser set to automatically remove cookies, clear cache, active logins, browsing and download history and… (read more)

My Firefox 43.0.4 will not completely remove cookies. I have my browser set to automatically remove cookies, clear cache, active logins, browsing and download history and form and search history when I close Firefox. Everything is cleared except for the cookies. When I go to CCleaner I am finding that there is anywhere from 20 to 30 cookies still there in Firefox. This did not start happening until Firefox went to 43.0.4. How can I get Firefox to clean the cookies out when I close it like it use to do.


Thanks

Asked by new_aged2perfection 5 years ago

Last reply by new_aged2perfection 5 years ago

  • Archived

Why is font and everything else suddenly large in Firefox?

At some point recently the font/graphics started displaying too large in firefox. Comparing a tab from Chrome and Firefox shows a huge difference in size. I'm aware I can… (read more)

At some point recently the font/graphics started displaying too large in firefox. Comparing a tab from Chrome and Firefox shows a huge difference in size. I'm aware I can use "Ctrl + -" or edit settings in about:config. I'm not looking to address the symptoms, I'd like to know what the root cause is if possible. I'm using Firefox 43.0.4 on a laptop with Windows 7

Asked by sumofchemicals 5 years ago

Last reply by the-edmeister 5 years ago