Showing questions tagged: Show all questions
  • Solved
  • Archived

Can't print, can't log in and not receiving emails from you

I started off being unable to print anything. Firefox says it can't find my printer (I paraphase). When I try to find any settings to check, I can't find them. The option… (read more)

I started off being unable to print anything. Firefox says it can't find my printer (I paraphase). When I try to find any settings to check, I can't find them. The options that others have listed to resolve these things are options I can't find.

So, then I tried to log on th the Firefox site but can't, as I can't remember my password. hit the lost password option, key in my email address, it says email has been sent. Nothing received although other emails are arriving in my inbox. Check spam, waste bin and so on, but still no email to reset my password.

Wait an hour then go through the same process again. Still received no email after checking trash and spam as well as inbox. Don't have a separate folder for Firefox or Mozilla either.

Have had to create a second account to be able to post this message. I don't know where to turn or what to do next. Does anyone have an idea of what's going on please?

Asked by Sejourneur 5 years ago

Answered by guigs 5 years ago

  • Solved
  • Archived

I installed windows 7 from XP and needed to reinstall Firefox. However, I lost all the favorites list. Is there a way I can reclaim the previous 'favorites ' l

Installed Windows 7 professional customized as required form XP. All Favorites were lost in Firefox and had to reinstall Firefox. Explorers maintained the Favorite list … (read more)

Installed Windows 7 professional customized as required form XP. All Favorites were lost in Firefox and had to reinstall Firefox. Explorers maintained the Favorite list I had on explorer - entirely different than Firefox. Checked programs, created separately by 7 to include the XP file. The Favorites listing is not relevant to the list lost on the Firefox reinstall. Question: Is there any way I can recoup the original Favorites listing lost upon the 7 install, or is it 'gone with the wind'?

Asked by Firefart 5 years ago

Answered by jscher2000 5 years ago

  • Solved
  • Archived

After signing in to my banks web site the account page appears but then 10 to 15 seconds later the screen goes white and then reloads the page. Why?

I have reset the firefox browser, cleared all caches and cookies, and deleted and reestablished my on line bank account. No matter what I do the account page always seems… (read more)

I have reset the firefox browser, cleared all caches and cookies, and deleted and reestablished my on line bank account. No matter what I do the account page always seems to refresh itself at least twice before I can proceed. I have tried using other browsers and they all work fine with no hint of this problem. Any ideas please?

Asked by garymunger 5 years ago

Answered by FredMcD 5 years ago

  • Solved
  • Archived

New bookmark folder name is being assign to last bookmark in the list instead.

I open bookmarks sidebar menu (ctrl+B), create new folder through context menu, assign name to this folder but the name is being assign to last bookmark in the list inste… (read more)

I open bookmarks sidebar menu (ctrl+B), create new folder through context menu, assign name to this folder but the name is being assign to last bookmark in the list instead. So I have to rename folder manually. Tried safe mode — still have this problem.

Asked by BababooeyOfficial 5 years ago

Answered by cor-el 5 years ago

  • Solved
  • Archived

To get better Font I opened Firefox while hitting Shift KEY was that OK?

When i installed Norton it changed the font for the worst. Norton could not help so I tried the above solution and it seemed to help. I just want to make sure by doing th… (read more)

When i installed Norton it changed the font for the worst. Norton could not help so I tried the above solution and it seemed to help. I just want to make sure by doing this I did not open my computer up to virus. I am a little paranoid regarding this issue

Asked by jorgejorge 5 years ago

Answered by Scribe 5 years ago

  • Solved
  • Archived

Addon Compatibility?

Just a thought. I had a Complete Theme that I really liked called Silvermel. With the latest updates it is no longer compatible with Firefox. I went to Complete Themes in… (read more)

Just a thought. I had a Complete Theme that I really liked called Silvermel. With the latest updates it is no longer compatible with Firefox. I went to Complete Themes in Firefox Addons to see if I could find something else I liked and found that 95% of them are not compatible. It isn't as bad with my other addons as with Complete Themes but I still loose the use of 1 or 2 addons when Firefox is updated.

Firefox is always talking about how customizable they are and then their advances render it less so. Improving things to the point where you are dis-improving them it is counterproductive. Would you ask the Firefox developers not the change the things that addons need to be usable? If they can't do that then they shouldn't update it. Thank you!

Asked by br.louis 5 years ago

Answered by Mark Schmidt 5 years ago

  • Solved
  • Archived

Where can I send a report of what I believe to be an error in a support article?

I was reading an article on the mozilla support site and I believe there is an error in the article. The title of the article is: Awesome bar-search your firefox bookmark… (read more)

I was reading an article on the mozilla support site and I believe there is an error in the article. The title of the article is: Awesome bar-search your firefox bookmarks history tabs from the address bar." How do I report a suspected error in this article?

Asked by ffnewbie 5 years ago

Answered by philipp 5 years ago

  • Solved
  • Archived

Why aren't my addons preferences menu's working any more?

I noticed that since the last FF update that none of the preferences menu's for any of my addons work. Whussup with that? All the addons I have came from the FF website s… (read more)

I noticed that since the last FF update that none of the preferences menu's for any of my addons work. Whussup with that? All the addons I have came from the FF website so I really can't get a handle on what the problem is. Unless of course this is another way to prevent us from blocking ad content. I'm Extremely unhappy about it and would have NO PROBLEM switching from FF to Chrome.

Asked by TeslaWhitestaff 5 years ago

Answered by Seburo 5 years ago

  • Solved
  • Archived

got a bug keeps opening pages and my current malware and anti virus dont find it

Ive been chasing something that makes pages pop up to different ad sites and such and its really annoying and Im sure its slowing FF down. I have Malwarebytes, Spybot and… (read more)

Ive been chasing something that makes pages pop up to different ad sites and such and its really annoying and Im sure its slowing FF down. I have Malwarebytes, Spybot and AVG all working and they find nothing. Between this annoyance and the constant flash issues and crashes, Im ready to use something else if I cant find solutions. Im using win 8.1 fully updated. No other issues on this notebook either.

Asked by Rowdee 5 years ago

Answered by Rowdee 5 years ago

  • Solved
  • Archived

Firefox 41 (and maybe a couple older versions) totally lock up Windows Vista 32 bit computer.

Our home computer frequently locks up when using Firefox. It is currently running the latest Firefox and is a Windows Vista 32 bit Home Edition desktop computer by Dell.… (read more)

Our home computer frequently locks up when using Firefox. It is currently running the latest Firefox and is a Windows Vista 32 bit Home Edition desktop computer by Dell. This has been occurring for a while now (since July?) I have tried to fix it by doing the following:

- Reset Firefox using the reset tool.  There are no add-ons or extensions currently installed.
- Did a RAM test on the computer. (Passed)
- Updated drivers, including display drivers.
- Installed a graphics card.
- Cleaned out all the dust out of the case.

None of these has fixed the problem. The specific problem is while using Firefox the computer totally and permanently freezes. No keyboard or mouse input is recognized. No blue screen of death comes up. The only resolution is to press and hold the power button till it shuts down. I don't think it has ever occurred using any other program. It has occurred on many different websites, but Facebook is one that consistently seems to crash it within a couple minutes of being on it. I have not reverted yet to an older Firefox to try and fix it.

I am writing this from a different computer right now so I cannot "Share Data".

Asked by a_wolfie 5 years ago

Answered by a_wolfie 5 years ago

  • Solved
  • Archived

New update today. Now my firefox crashes every time I use it. Help!

My firefox updated today and now it crashes within minutes each time I try to use it. Been using Chrome today and it is working fine, but all my bookmarks are on firefox,… (read more)

My firefox updated today and now it crashes within minutes each time I try to use it. Been using Chrome today and it is working fine, but all my bookmarks are on firefox, so I would like it to work again. Help please!

Asked by joanne3059 5 years ago

Answered by jscher2000 5 years ago

  • Solved
  • Archived

how to make tabs easy to get to?

Hi! Earlier this morning, I removed some old bookmarks that were automatically on Mozilla when I installed it a few months ago. But maybe that is what caused the probl… (read more)

Hi! Earlier this morning, I removed some old bookmarks that were automatically on Mozilla when I installed it a few months ago. But maybe that is what caused the problem - I don't know. But I do know that it is not as easy to switch from page to page as it used to be now. At first, it was extremely hard to find an "x" to exit at top right corner. I finally fixed that somewhat by changing some of my options in Mozilla, etc. But I still don't like how the page is filled up right up to the top of the laptop desktop. I don't like how I have to feel around to switch to another page. I don't like how other tabs sometimes can't be seen, until I click up in upper right corner. Maybe what I should do is to uninstall Mozilla and then reinstall it. Then I won't have to bother how to figure out how to manually get it back to the condition it was at first. I think I'll do that later today.

Asked by DebbyJune 5 years ago

Answered by jscher2000 5 years ago

  • Solved
  • Archived

I keep getting an additional Outlook tab whenever I click the home icon from the internet.

Yesterday I checked Firefox for speed, and since then, whenever I go to an internet site, when I click the "home" button on the toolbar to go back to my default page, an … (read more)

Yesterday I checked Firefox for speed, and since then, whenever I go to an internet site, when I click the "home" button on the toolbar to go back to my default page, an additional tab of Outlook opens. If I go to 3 different websites and click home each time, I'll get 3 additional Outlook tabs. How do I fix this?

Asked by stuygirl14 5 years ago

Answered by stuygirl14 5 years ago

  • Solved
  • Archived

my firefox keeps on crashing

my firefox keeps on crashing ive updated it updated drivers updated adobe flash 06d173c0-ea81-46ed-b10f-d4cc7e797b5a 10/16/2015 3:22 PM 91c2a5cd-7768-4dc4-b0e2-2b4fcfc… (read more)

my firefox keeps on crashing ive updated it updated drivers updated adobe flash 06d173c0-ea81-46ed-b10f-d4cc7e797b5a 10/16/2015 3:22 PM 91c2a5cd-7768-4dc4-b0e2-2b4fcfc5f652 8/14/2015 12:03 AM 058eec39-1f9b-4a69-a82b-4fcd19f329f6 8/13/2015 11:34 PM 28012cb5-d2d0-43fa-96ce-7336d19fc1f5 8/13/2015 10:26 PM 25b88251-4fa1-411e-9de9-cb249faa28f8

Asked by Mikzila 5 years ago

Answered by alan_r 5 years ago