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  • Archived

Firefox crashes

It seems that Firefox likes to crash unexpectedly and it always seems to be when Facebook is open although that may be a website that just happens to be open when Firefox… (read more)

It seems that Firefox likes to crash unexpectedly and it always seems to be when Facebook is open although that may be a website that just happens to be open when Firefox unexpectedly crashes. It is one of the most annoying things about Firefox and as a result of reading threads wherein Firefox provides what appear to be workarounds that their clients must perform and apparently do not work instead of correcting the problems I am seriously considering returning to Internet Explorer. The only way I have found is to pull up the task manager and stop Firefox and then restart the program. The last crash report returned the following report ID: bp-7e1e9426-de33-4044-961b-f89a12150819 8/19/2015 12:37 PM As I said if the problem is not resolved I will return to Internet Explorer ISP and delete all components of Monzilla Firefox so it does not interfere with browsing the internet! Please contact me via email as soon as possible and thank you!

Asked by richardtownsend90 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox crashes

Hello having issues with firefox crashing. I had firefox working on my computer and then did a clean reformat with windows 7. I installed firefox and as soon as you ope… (read more)

Hello having issues with firefox crashing. I had firefox working on my computer and then did a clean reformat with windows 7. I installed firefox and as soon as you open it, it crashes. This is the crash ID that I have. Crash ID: bp-ed7b0f66-cadd-4ff9-82ed-a90b42150819 and Crash ID: bp-d695aaaf-48a2-478e-811d-61ca4215081. I have done reboots and have also done a complete uninstall of Firefox.

Any help appreciated.

Asked by Equinox55 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Can't play anything from netflix. Screen remains black, yet I have silverlight loaded.

I loaded firefox because Netflix claims I need to update my browser. Chrome won't let me use netflix and firefox just goes black. Firefox also won't let me access my e-m… (read more)

I loaded firefox because Netflix claims I need to update my browser. Chrome won't let me use netflix and firefox just goes black. Firefox also won't let me access my e-mail. I need to go back to chrome to do that. Not happy

Asked by SMOKEY16 4 years ago

Last reply by guigs 4 years ago

  • Archived

Firefox will not play video from Detroitlions.com... Will play in safe mode... Hardware Accel, disable all add-ons, ext, themes

Video will not play from Detroitlions .com...I have not noticed this issue with any other site I have the same problem on two different machines one Laptop running Win10 … (read more)

Video will not play from Detroitlions .com...I have not noticed this issue with any other site

I have the same problem on two different machines one Laptop running Win10 and McAfee and a desktop running Win 7 Pro and Norton..

Video plays on Explorer without issue... Video Plays in Firefox while in Safe mode only... I have gone through troubleshooting and dissabled all Add-ons and extensions, no Hardware Acceleration, Default theme

Asked by Chickada 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

can not open yahoo mail in latest firefox version

I have version 40.0.2 firefox and I can not open my yahoo mail I get this message Secure Connection Failed I have cleared cache and cookies and have uninstalled and reins… (read more)

I have version 40.0.2 firefox and I can not open my yahoo mail I get this message Secure Connection Failed I have cleared cache and cookies and have uninstalled and reinstalled firefox. I can open yahoo mail in all other browsers. What can i do to fix this?

Asked by smkatz7454 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

when entering contests - I use 3 diff emails @aol.com, @sbcglobal.com & @reedrubber.com and error message says must use a valid email address. ?

Why does this happen - clearly all 3 emails are valid- but I always get error messages when entering contests or subscribing to newsletters stating enter a valid email… (read more)

Why does this happen - clearly all 3 emails are valid- but I always get error messages when entering contests or subscribing to

newsletters  stating enter a valid email  or sometimes says: use a proper email format ...
what is wrong here ?

Asked by vscrump59 4 years ago

Last reply by user633449 4 years ago

  • Archived

Been trouble shooting Firefox for several days, nothing works, it will not connect to internet

I've tried renaming all Mozilla folders with the extension ".old", and reinstalling. I've tried deleting the current profile and creating and new profile. I've tried refr… (read more)

I've tried renaming all Mozilla folders with the extension ".old", and reinstalling. I've tried deleting the current profile and creating and new profile. I've tried refreshing firefox, I've updated to the latest version. I can connect to the internet by other browsers. Firefox will not connect.

Asked by randynicholls 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox is running slow after update

After updating to Firefox 40.0.2 and restarting my computer for the update, Firefox is unbearably slow. Unusable. It takes 20-30 seconds to load a page and I can no longe… (read more)

After updating to Firefox 40.0.2 and restarting my computer for the update, Firefox is unbearably slow. Unusable. It takes 20-30 seconds to load a page and I can no longer stream videos, such as using YouTube without waiting for them to load like back in the old dial up days and HD is most definitely out of the question. It is NOT my internet connection because I can use wifi on my smart phone and things load just fine. This has happened before, but a simple refresh fixed that issue. That has not fixed my issue. I am currently running Windows XP (I know, outdated, but I cannot afford a new computer or OS right now).

Asked by TrueNorthPeppers 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

When I try to download a cinema4d/blender rig, why does it not respond?

When I try to download a cinema4d rig or a blender rig, It will say firefox is not responding and not downloading. It still does not work, even if I use another browser. … (read more)

When I try to download a cinema4d rig or a blender rig, It will say firefox is not responding and not downloading. It still does not work, even if I use another browser.

Asked by MyLord 4 years ago

Last reply by guigs 4 years ago

  • Archived

Why does Roboform password manager no longer work w Mozilla v40.0.2

Roboform had its own toolbar which appeared below the web address line. Since updating, it no longer shows up there. However, if I do create a new password on a site, a… (read more)

Roboform had its own toolbar which appeared below the web address line. Since updating, it no longer shows up there. However, if I do create a new password on a site, a Roboform window pops up and asks if I want to save it. What's going on? My Firefox indicates I am using v40.0.2, not 40.0 as indicated below

Asked by JC32 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

Why isn't my Weather Channel homepage refreshing each time?

During the past few days, my The Weather Channel homepage on Firefox hasn't been refreshing. Instead of displaying the current weather, it may list what the weather was h… (read more)

During the past few days, my The Weather Channel homepage on Firefox hasn't been refreshing. Instead of displaying the current weather, it may list what the weather was hours or days ago. And the forecasts, similarly, may begin with today and beyond, or they may start from a random point several days ago. I've never had trouble like this before and thought it was a problem with The Weather Channel site. But I've learned that, if I delete all my Firefox browsing history, the homepage loads correctly. Could this be a clash between Firefox and Windows 10?

Asked by JRBrad84 4 years ago

Last reply by cor-el 4 years ago

  • Archived

How do I set computer to go to Firefox/Yahoo when sending emails from web page links?

Currently when I click someones email from a web site, my computer automatically select my obsolete LotusNotes email account. I want it to select my Yahoo email (xxxxx@ya… (read more)

Currently when I click someones email from a web site, my computer automatically select my obsolete LotusNotes email account. I want it to select my Yahoo email (xxxxx@yahoo.com). How do I make this happen? Also, should I upgrade to Windows 10?

Asked by romanten 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Firefox hs become unusable due to the "shopping assistant" that keeps popping up. Every click, it pops up again. Changed preferences but didn't help.

Firefox has become unusable due to the "shopping assistant" that keeps popping up (ads by rightcoupon). Every time I click to navigate through Amazon and other websites,… (read more)

Firefox has become unusable due to the "shopping assistant" that keeps popping up (ads by rightcoupon). Every time I click to navigate through Amazon and other websites, it pops up again and again and again...... I clicked on the tool icon where it gives the option to disable it but that didn't work. I tried the option to get rid of it for a week but that didn't work either. I have had to start using Internet Explore. I have been a faithful Firefox user so I though you might want to know how terrible this pop up is.

Asked by flyride37 4 years ago

Last reply by Scribe 4 years ago

  • Archived

Firefox crashes

It closes every time, normally at Facebook, but it also happens in other pages. Here are some errors: bp-14b5b201-fa30-42fc-919a-2fe432150821 42bf743f-afdc-4c90-b670-b539… (read more)

It closes every time, normally at Facebook, but it also happens in other pages. Here are some errors:

bp-14b5b201-fa30-42fc-919a-2fe432150821 42bf743f-afdc-4c90-b670-b539fa40fc76 bp-df56ef73-ac13-49be-9eae-6c1742150821 bp-47673e42-e54a-48fc-9ce6-975572150820 bp-95d3f643-94ee-4107-92f8-d4bcc2150820 bp-6b461ee9-1cc5-4d15-ae80-e11b92150820 bp-6635a8d9-3efe-4369-8f27-b2c102150820 bp-baefef6e-101a-4dc0-9e6c-49a9e2150819

I would like to keep uising Firefox, but it is absolutely impossible if it crashes 20 times every single day.

Asked by Ikechukwu87 4 years ago

Last reply by Scribe 4 years ago

  • Archived

While opening new tab, it takes more than 2 min & hang all other preopened tabs.

Whenever I try to open new tab in Mozila Firefox by default below link open, but page remain blank. "resource://jid1-g80ec8llebk5fq-at-jetpack/newtab/data/newtab.html" It… (read more)

Whenever I try to open new tab in Mozila Firefox by default below link open, but page remain blank. "resource://jid1-g80ec8llebk5fq-at-jetpack/newtab/data/newtab.html" It took more than two min to open new tab & hang all other opened tabs.

it making me angry everytime, I hate when it takes to much of my time

for any urgency i have to move to other browsers.

Asked by naimm 4 years ago

Last reply by Scribe 4 years ago

  • Archived

How do I get firefox to open more then 1 tab at a time?

using roboform to enter contests, I used to be able to click on the main folder, such as sunday contests, and all 5 would pop up each with its own tab. Now I only get 1 t… (read more)

using roboform to enter contests, I used to be able to click on the main folder, such as sunday contests, and all 5 would pop up each with its own tab. Now I only get 1 tab, than I have to go back to find the sunday file and start a tab for the next contest. This is taking TOO long. How do I get it to do it the way it did?

Asked by pawood1 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Java plug in is not getting detected

Hello, We have an oracle forms application for which we need client to use java and mozilla. But when we run the application on mozilla we keep on getting this message th… (read more)

Hello,

We have an oracle forms application for which we need client to use java and mozilla. But when we run the application on mozilla we keep on getting this message that Plugin is required to display this content.

I have googled a lot and following is what I have already tried on my machine.

a. I have uninstalled java 5 to 6 times. I am using java 8 update 60. b. In adons I see the java 8 is already selected as always activate. attached is a scren shot. c. In adons, JDK also shows up. I tried to remove that also, but still get this error. d. One thing that I found is in registry, when I go under mozilla plugins I don't see any entry for java plugin. I saw one article on this. But I am not sure how to add those entry.

can you provide some support to resolve this issue? it is very annoying as all other browsers except mozilla are able to detect java very easily. Attached are screen shots.

Thanks, bmp

Asked by bhavin2002patel 4 years ago

Last reply by FredMcD 4 years ago