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  • Archived

My bookmarks toolbar disappeared and I can't get it back; the pull-down menu claims it is still turned on.

My bookmarks toolbar disappeared when I entered fullscreen mode and it never reappeared. I've checked and unchecked the option to make the toolbar visible under "view," t… (read more)

My bookmarks toolbar disappeared when I entered fullscreen mode and it never reappeared. I've checked and unchecked the option to make the toolbar visible under "view," to zero effect. What gives?

Asked by CorinaDross 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Keep getting more than weekly updates and this keeps crushing.. WTF?

Updates keep coming almost daily. However, I open 4 tabs with different info and the browser crashed and shuts down attempting to reopen and reload. This has been going o… (read more)

Updates keep coming almost daily. However, I open 4 tabs with different info and the browser crashed and shuts down attempting to reopen and reload. This has been going on for at least the last 4 updates. Wouldn't it be more efficient if they fixed and tested the update properly before rushing to a quick new release? They've been releasing patches over a worn out NEW outfit.

Asked by goesaroundthebush 4 years ago

Last reply by philipp 4 years ago

  • Archived

Can't access draft feature. Default says: is open in other tab or window

When I try to open a recent draft I am blocked in some way. I get a default message that says the draft can't be opened because it is open in another window or tab. I h… (read more)

When I try to open a recent draft I am blocked in some way. I get a default message that says the draft can't be opened because it is open in another window or tab. I have never had this happen and I don't know how to solve the problem.

Asked by weissolga 4 years ago

Last reply by cor-el 4 years ago

  • Archived

How do I remove from the bottom 1/4 of the page a blank space? I'm not sure why this started occuring but it happens on every page.

I've attached an image that highlights the area where this "blank space" appears. I've just uninstalled and reinstalled Firefox but the issue still appears. I've tried lo… (read more)

I've attached an image that highlights the area where this "blank space" appears. I've just uninstalled and reinstalled Firefox but the issue still appears. I've tried looking at all the settings to see if there is something amiss, but I can't detect anything.

Any suggestions on the fix would be extremely helpful.

Thanks

Asked by clraney74 4 years ago

Last reply by Scribe 4 years ago

  • Archived

when firefox updated to 40 the icon for simple pass disappeared preventing me from using it, how do i put it back i did a clean install an its still not there

when firefox updated this morning i noticed that the icon on the menu bar for simple pass is gone. i have did a clean install an it still is not there how do i get it bac… (read more)

when firefox updated this morning i noticed that the icon on the menu bar for simple pass is gone. i have did a clean install an it still is not there how do i get it back any suggestions

Asked by tessiss 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Adobe Flash Continually Crashes

I cannot figure out how to keep Adobe Flash from continually crashing. I submit crash reports, reload, have the current up to date version, and I still can't use it in Fo… (read more)

I cannot figure out how to keep Adobe Flash from continually crashing. I submit crash reports, reload, have the current up to date version, and I still can't use it in Foxfire. I have to go to Google Chrome and then it's fine. Why can't I get it to work with Foxfire?

Asked by Lingal 4 years ago

Last reply by Teagan 4 years ago

  • Archived

Firefox crashes

My firefox has been crashed several times, even in safe mode. It's a new computer and the firefox has been installed yesterday. Today when I start to use, it crashed from… (read more)

My firefox has been crashed several times, even in safe mode. It's a new computer and the firefox has been installed yesterday. Today when I start to use, it crashed from time to time. Even safe mode doesn't help.

report ID: bp-522fdc6f-13ff-4d0d-b05b-69fda2150821 bp-6c89f4f2-ad9f-477d-8a47-ccbc92150821 bp-54ca31ce-b746-46b3-a4e7-a26ba2150821

thanks a lot

Asked by huangjiong 4 years ago

Last reply by guigs 4 years ago

  • Archived

Local large html file (3MB) very slow to load and select in firefox, much faster in IE11

Hello, I like to be able to read fanfiction from web sites offline, so I either use a program to download the html or copy all chapters into a text file and then convert … (read more)

Hello, I like to be able to read fanfiction from web sites offline, so I either use a program to download the html or copy all chapters into a text file and then convert to html using jart word processor. Large html files, or really anything over 600KB is very slow to load or select. I don't know if it's because it's a large block of text or what, but in IE11 it's much faster. EG: 2.94MB, (500100 words) takes approximately 30 seconds to load in IE and maybe 2 minutes to load in firefox on a slow netbook (1GB RAM, 1.66GHZ Processor) 1:30 on my faster laptop (4GB RAM, 1.66GHZ Processor. it takes about that amount of time to select all, too, as I discovered when I wanted to select a whole file to edit it in notepad before reconverting it back to html. Any ideas why? I tried loading just the plain text file, which took maybe 10 seconds to load in firefox, and 5 in IE, Kinda strange considering that the plain text file was over 2MB without any of the html added. You may be wondering why I don't just load the text file if I'm so bothered, but I like the way my screen reader reads html and the little tweaks you can make with it like adding the title. the only things the html file has in it are the title plus title tags, line and paragraph breaks and a couple of fonts. there are no style sheets or css, images or anything large. I've been a faithful firefox user since 2012, when my friend told me that Internet explorer was rubbish, full of security threats and non custumisable. I really hope someone can come up with a solution, I don't want to have to use IE whenever I don't have Internet and want to read because I'm sick of waiting for it to load. Thank you. Regards: Melissa Cox.

Asked by mcox 4 years ago

Last reply by Banban 4 years ago

  • Archived

firefox does not upgrade to current revisions

I keep getting a message that firefox can not determine if it is the latest version. It has not updated in the past year. I have to go to your website and download the cu… (read more)

I keep getting a message that firefox can not determine if it is the latest version. It has not updated in the past year. I have to go to your website and download the current versions. I am set for auto but it is not working. I can not remove the super optimizer program that was attached to your download. How can I get rid of it? No matter what I do it is still on my computer.

Asked by BBRB 4 years ago

Last reply by James 4 years ago

  • Archived

Reader View cutting off part of article

I'm looking at a web page, http://www.linkedin.com/pulse/case-against-full-time-employees-dave-ashton, and when I click reader View, it goes to the second article.. I'd a… (read more)

I'm looking at a web page, http://www.linkedin.com/pulse/case-against-full-time-employees-dave-ashton, and when I click reader View, it goes to the second article..

I'd already started reading it and decided to click to Reader View, and lost all context of what I was reading.

Is there any way to fine tune it, to maybe give it focus of where one is on a page when it is clicked?

Asked by stanstr 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

connection untrusted error for youtube and google

i have windows 10 and i have mozilla firefox 40 and suddenly i was trying to go to youtube but i got that error message which says that connection is untrusted so i wish … (read more)

i have windows 10 and i have mozilla firefox 40 and suddenly i was trying to go to youtube but i got that error message which says that connection is untrusted so i wish someone can help cuz i tried whole bunch of solutions and none of them worked

Asked by mohamed.mo99 4 years ago

Last reply by philipp 4 years ago

  • Archived

Can't login

I recently downloaded the latest version of Firefox. I already had an account. I was able to login after the download for 1 day. Now when I try to log in it won't acce… (read more)

I recently downloaded the latest version of Firefox. I already had an account. I was able to login after the download for 1 day. Now when I try to log in it won't accept my username or password. I try to get it to email me a reset. It recognizes my email but I never receive the email.

Asked by bushhome 4 years ago

Last reply by tom01 4 years ago