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I cannot gain access to my computer downloads. Need to get into computer.

Mozilla page takes up all the space in the window. I can no longer get to my shutdown tab neither the program list. I don't think I did this. Don't know how it happened e… (read more)

Mozilla page takes up all the space in the window. I can no longer get to my shutdown tab neither the program list. I don't think I did this. Don't know how it happened either.

Asked by AntB 5 years ago

Answered by premm krishna shenoy 5 years ago

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CAN SOMEONE TELL ME WHAT THE FILE "623fe9f43c1d431626c7e1.EXE IS?

I get a dialog box asking me to install this binary file when I open Firefox. The source location is to long to give me the source server and I was wondering if this is … (read more)

I get a dialog box asking me to install this binary file when I open Firefox. The source location is to long to give me the source server and I was wondering if this is a file for Firefox or a virus file.

Asked by theloneranger63 5 years ago

Answered by the-edmeister 5 years ago

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why does firefox have to do it's updates at 3pm 9/8/15

I am absolutely fed up with the time firefox decides to do it's updates. Most of the time it ruins the games i am trying to play,but today it has cost me money £150 to be… (read more)

I am absolutely fed up with the time firefox decides to do it's updates. Most of the time it ruins the games i am trying to play,but today it has cost me money £150 to be exact. Spoiling the games is bad enough with the lag because of the updates but when it costs me money then frankly that is just unacceptable. Why on earth do updates at 3pm UK time on a Sunday afternoon.Surely these updates can be done in the early hours when most people are sleeping,i realise that people turn their computers off,but i'm not one of them and the reason i leave mine on is in the hope that the updates will be done whilst i am sleeping. Also i have ticked the box to stop sites following me yet for some reason they still do,what's that all about. Firefox seems to be the best browser for the games i play and the sites reccomend Firefox,so it's not as if i have a great deal of choice.I have tried other browsers and the games work but not aswell as Firefox

Asked by Riverdancer58 5 years ago

Answered by Scribe 5 years ago

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Can I have muliple instances of Firefox on the desktop -- like one icon for email, one for Tropicalglen, one for Amazon?

In the "old days" of OS2, you could create a Copy of a program and it would act independently of the original ("shortcuts" were also possible, but it acted just like its … (read more)

In the "old days" of OS2, you could create a Copy of a program and it would act independently of the original ("shortcuts" were also possible, but it acted just like its original). In Firefox, I would create a "copy" that when clicked would go to TropicalGlen.com for music. I could have another copy of Firefox that would, when double-clicked, go to my gmail,com account. I knew this process as "Object Oriented Programming." I'm running both Windows Vista Home and Windows 8.1.

Asked by Len42 5 years ago

Answered by the-edmeister 5 years ago

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Flash playback Issues since upgrade to Firefox 40

I asked this yesterday and received no responses, so I'm posting it again. Would very much like to hear some thoughts on what the issue is and how I might correct is, so… (read more)

I asked this yesterday and received no responses, so I'm posting it again. Would very much like to hear some thoughts on what the issue is and how I might correct is, so I can update to the latest edition of Firefox. Anybody? Thanks.

I was prompted to upgrade to Firefox 40 today, and as soon as I did that, I started having issues with video playback on YouTube and various other sites. The video was slow, the sound was all garbled. I have the latest version of Flash installed. Everything was working perfectly before the upgrade.

Just to see, I downgraded back to Firefox 39.0.3 and the playback issues were gone. So needless to say, I won't be upgrading anytime soon. Is this likely a Firefox issue, a Flash issue, an issue with my computer? I'm running Windows XP. Any help, thoughts would be appreciated.

Asked by DanNJ316 5 years ago

Answered by jscher2000 5 years ago

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How can I set the number of clickable options on the very base +New Tab that opens on Firefox?

Before the update, wheneve rI hit the + button to add a new tab, it would boot up with 10 of my most frequented sites labeled directly on the page. Now, only four appear.… (read more)

Before the update, wheneve rI hit the + button to add a new tab, it would boot up with 10 of my most frequented sites labeled directly on the page. Now, only four appear. I've been unable to figure out how to modify this so it's been sort of difficult and annoying. Every time Firefox updates - it changes something I like, and they don't really offer the choice to not change these things.

Asked by Eredin 5 years ago

Answered by Scribe 5 years ago

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Plug-In uupdate page has all plug ins listed as unknown and under ACTION it has "?research"; why has this changed?

When I checked today to see if any plug ins needed to be updated, all plug ins were listed as unknown and under the Action column it has "?research". This has never happ… (read more)

When I checked today to see if any plug ins needed to be updated, all plug ins were listed as unknown and under the Action column it has "?research". This has never happened before. Thanks for your help.

Asked by GrammyJoyce 5 years ago

Answered by FredMcD 5 years ago

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I am trying to drop Bing and make Mozilla my browzer, but I fogot my Mozilla password, help!

OK, now my Username and password should be set. If I make Mozilla my primary browser it replaces Bing, right? Will all my emails still go to my Yahoo account? Is anythin… (read more)

OK, now my Username and password should be set. If I make Mozilla my primary browser it replaces Bing, right? Will all my emails still go to my Yahoo account? Is anything else going to change?

If Mozilla become my primary browser and My email account still works I will be happy.

How am I doing?

Asked by GlenSmith 5 years ago

Answered by FredMcD 5 years ago

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letturns turn into white color when scrolling

As soos as I scroll down on this page http://www.familiealberda.nl/descend.php?personID=I331&tree=albtree1, the letters turn into white and make them almost invisible… (read more)

As soos as I scroll down on this page http://www.familiealberda.nl/descend.php?personID=I331&tree=albtree1, the letters turn into white and make them almost invisible, whicht they should not (they have to stay blue). I had concact with the software builder but he did not experience that problem in Firefox. I use Firefox since I remember and I never had an issue like this. I switched off all addons and plugins but this did not solve the problem. However only starting in the safe mode solves it and leaves the letters in the original color. Renewing Firefox or reinstalling it (after removing all the leftovers in hidden folders Appdata an Program data and removing registry settings) does not solve it. Only restarting in the safe mode. I can't figure out how to solve me, which made me switch to another browser where I don't encounter this problem.. Anyone?

Asked by gertim 5 years ago

Answered by Scribe 5 years ago

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can't open FF, get search bar

I uninstalled FF. When I re-installed, all I get is the logo with a search bar. How do I open FF from there? The reason I uninstalled is because the page was too large, f… (read more)

I uninstalled FF. When I re-installed, all I get is the logo with a search bar. How do I open FF from there? The reason I uninstalled is because the page was too large, followed instructions to decrease size and everything went haywire from there.

Asked by Doppelganger 5 years ago

Answered by Doppelganger 5 years ago

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whats "please enter master PW for the soft ware security device"

now most of the time when I try to Google? off foxfire on home page (fill in the blank rectangular box on the center of the page) I get, "please enter master PW for the s… (read more)

now most of the time when I try to Google? off foxfire on home page (fill in the blank rectangular box on the center of the page) I get, "please enter master PW for the soft ware security device." So I have to X it out to get past it. This is annoying & a waste of time. How can I get rid of it ? I don't remember signing up for sync, as I have very good security devices as programs so don't see the need.

                      Mark Younggren

Asked by younggrenmark 5 years ago

Answered by cor-el 5 years ago

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Cannot remember the email address that I used with Persona

Dear Firefox Support, I appear to have inadvertantly created two separate accounts on Persona, which are linked with the following accounts on MDN: https://developer.mozi… (read more)

Dear Firefox Support,

I appear to have inadvertantly created two separate accounts on Persona, which are linked with the following accounts on MDN:

https://developer.mozilla.org/en-US/profiles/Timwi https://developer.mozilla.org/en-US/profiles/TimwiTerby

The first one is the one I would like to use. However, I do not remember what email address I used to create the Persona, so I cannot login. All I know is that it must end in @timwi.de. All emails addressed to that reach me.

Please check the database and let me know what the address is (for security, you may send it to that very email address itself and I will receive it). The address for the other account is mdn@timwi.de, and if it is possible to merge that account into the first one I would like you to do it.

I realize that this is not a Firefox issue and I am contacting Firefox Support, but frustratingly I have been unable to find any Persona support anywhere. Please forward this support request to anyone dealing with Persona who will be able to help me.

Many thanks. Timwi

Asked by Timwi 5 years ago

Answered by the-edmeister 5 years ago

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dont know my user name and password--didnot recieve your message

trying to get Mozilla Firefox as default browser. I don't know what user name and password that I have if any to use. I sent my e-mail address but I didn't receive your m… (read more)

trying to get Mozilla Firefox as default browser. I don't know what user name and password that I have if any to use. I sent my e-mail address but I didn't receive your message.

Asked by LomaKumpeMartin 2 years ago

Answered by jscher2000 2 years ago

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tab problems

I refreshed Firefox (biggest mistake) Right click on the mouse still won't open tab in a new tab or new window what to do? Right click on the mouse gives me way too many … (read more)

I refreshed Firefox (biggest mistake) Right click on the mouse still won't open tab in a new tab or new window what to do?

Right click on the mouse gives me way too many options - way more than the half dozen or so that I had before - how can I shorten the list?

Entering a search question and hitting enter does nothing. Entering a search question on top bar does not open

what to do?

Asked by peggyfromporcupine 5 years ago

Answered by philipp 5 years ago

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why does the allow box keep dropping down

Very annoying Allow box keeps dropping down on just about every site I go to. I then click on it & it constantly keeps dropping back down. I can click on it a dozen … (read more)

Very annoying Allow box keeps dropping down on just about every site I go to. I then click on it & it constantly keeps dropping back down. I can click on it a dozen times & it just re appears. Ready to dump Firefox, Even if I go to options & unclick the pop ups, it doesn't change anything.

Asked by elewkut 5 years ago

Answered by jscher2000 5 years ago