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After I updated Firefox 36 to 37.0.1 it uses a high percentage of CPU and it's slow and opens advertisement pages and pop-ups. I didn't install any add-ons.

Today I opened Firefox 36 and saw that there's and update. I updated it to version 37.0.1. After I restarted the browser, I realized that it works very slow and opens an … (read more)

Today I opened Firefox 36 and saw that there's and update. I updated it to version 37.0.1. After I restarted the browser, I realized that it works very slow and opens an Advertisement pop-up with this address: http://offers.bycontext.com/scjs/tb/ctxjs/index.php?kw2=www.softgozar.com&affid=1145&subaff_id=888888000000000000&intformat=roll&nextpage=http%3A%2F%2Fwww.softgozar.com%2FWebPage%2FSoftwareDescription.aspx%3FSoftwareId%3D21%26Title%3DMozilla-Firefox-3701-Farsi-Cyberfox-3701-x64-Waterfox-3604-x64&ch=6801&sbrand=name&folder=v6.5.1&typrd=ctx&cu=31661&country=WW&original_country= It's really annoying. I didn't install any untrusted add-ons and my Firefox always updates itself from Mozilla. Please help. I really need it. Thanks.

Asked by NimaLP 5 years ago

Answered by ideato 5 years ago

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If I have akamaihd.net enabled I get text pop-ups on yahoo that should not be appearing and do not appear on other web browsers.

If I disable this through noscript I can not use Firefox... I multiple antivirus/adware products that have cleaned my computer and chatted online with AVG and been told t… (read more)

If I disable this through noscript I can not use Firefox... I multiple antivirus/adware products that have cleaned my computer and chatted online with AVG and been told that it is not a virus but a problem with Firefox.

Asked by drillnfill9 5 years ago

Last reply by user1194064 5 years ago

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Firefox sync isn't syncing

Firefox sync isn't syncing my bookmarks (the only thing i'd like to have on both my computers) even though both pc have the latest version of firefox (i have followed the… (read more)

Firefox sync isn't syncing my bookmarks (the only thing i'd like to have on both my computers) even though both pc have the latest version of firefox (i have followed the guide). A message reading "the syncronization will start soon" pops up but then nothing happens.

Asked by MariaT 5 years ago

Last reply by guigs 5 years ago

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I updated to Yosemite on my Mac. Firefox then began to freeze. I uninstalled Firefox and then downloaded/installed it again. How do I recover bookmarks, etc?

I updated to Yosemite on my iMac. Firefox then began to freeze. I uninstalled Firefox and then downloaded/installed it again. It's possible I uninstalled everything Mo… (read more)

I updated to Yosemite on my iMac. Firefox then began to freeze. I uninstalled Firefox and then downloaded/installed it again. It's possible I uninstalled everything Mozilla related. I'm not sure. How do I recover bookmarks, passwords, etc? I don't believe I previously had a username & password for Mozilla. I do have my Mac backed up in Time machine and also a Carbon Copy Clone.

Also, I was able to migrate setting from Safari. Perhaps I don't want some of that stuff? Looking at the list of installed plugins, I have no clue if they're standard Apple/Mozilla stuff, or if they were selected by me/my family earlier in Safari? Are any of them a threat to my online security?

Any detailed instruction would be most appreciated. I'm not much of a tech guy.

Thanks.

Asked by G200 5 years ago

Last reply by cor-el 5 years ago

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Firefox prints only every other page on a bulk print run, why?

I use Firefox to bulk print Ebay invoices. It's been just fine for years. But 2 days ago it started printing just every other page in full. Intervening pages had only the… (read more)

I use Firefox to bulk print Ebay invoices. It's been just fine for years. But 2 days ago it started printing just every other page in full. Intervening pages had only the top 20% printed (headers and footers are set to blank), and it prints one extra blank sheet at the end of the print run. 'Fit to page width' is enabled. I print at A5 size. When I check print preview it shows the problem exactly. The preview confirms 80% of every second page is missing, and there is an extra blank page at the end. Anyone else have this problem?

Asked by ashura 5 years ago

Last reply by guigs 5 years ago

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Firefox update keeps popping up.

I have Firefox 35.0.1 and I've been trying to update it. I get the notification for the update, click on it, it prompts me to restart Firefox, so I click restart and afte… (read more)

I have Firefox 35.0.1 and I've been trying to update it. I get the notification for the update, click on it, it prompts me to restart Firefox, so I click restart and after it restarts, it prompts me to update again and in About, it still says I'm at 35.0.1.

TL;DR: I'm getting recursive update notifications that never update. Restart, update, restart, update, restart, update...

(Mac OSX 10.10.2)

Asked by 3OAM 5 years ago

Answered by ideato 5 years ago

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How do I remove webssearches engine?

I somehow managed to integrate the webssearches search engine with my Firefox browser.It is very irritating as i generally use Google. I tried various ways as explained i… (read more)

I somehow managed to integrate the webssearches search engine with my Firefox browser.It is very irritating as i generally use Google. I tried various ways as explained in tutorials in many websites but failed. I would like to completely remove this annoying engine. This does not show up in my Add or Remove Programs also

Asked by devilhimself999 5 years ago

Answered by Scribe 5 years ago

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Firefox crashes

Firefox keeps crashing at startup, only opens in safe mode. The video drivers are updated. This was happening not very often but when i was browsing but today it started … (read more)

Firefox keeps crashing at startup, only opens in safe mode. The video drivers are updated. This was happening not very often but when i was browsing but today it started happened this way.

bp-9e2e2151-6f43-432f-a48d-3943c2150406 bp-f8820054-3c4e-40a1-9452-ed6912150406 bp-b06af3cc-5036-410a-bc20-e99642150406 bp-5b3ab1ef-6144-47b0-90b6-660062150406 bp-5afe06f5-9c00-481b-bd51-764bd2150406 bp-3cc75524-40bc-45b1-98dd-e0a822150406

Asked by reisdiogo 5 years ago

Answered by ideato 5 years ago

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On more than one website there is a Invalid Referrer detected message.

On a couple of reliable websites I have received similar messages when clicking a link: LIKE THIS (http) Invalid Referrer detected - This means that your web browser is … (read more)

On a couple of reliable websites I have received similar messages when clicking a link:

LIKE THIS (http)

Invalid Referrer detected - This means that your web browser is not sending the "Referrer URL" which is required to proceed with the redirect. Verify your browser settings and add-ons, to check why your browser is not sending this referrer.

AND (https)

Cannot GET /gb/merchantsignup/applicationChecklist?signupType=CREATE_NEW_ACCOUNT&productIntentId=wp_standard

I updated Firefox to the latest version but the problem remains.

Asked by devonic 5 years ago

Last reply by cor-el 5 years ago

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Firefox 37.1 is still slow and freezes. Issue started with upgrade 37.0

Takes a very loooong time to load then after slowly loading a few pages including on this site it freezes. Everything. This is the second day of restart after restart wit… (read more)

Takes a very loooong time to load then after slowly loading a few pages including on this site it freezes. Everything. This is the second day of restart after restart with Firefox. OS is OpenMandriva. Had no problems before upgrade to 37.0

Asked by mcguffin 5 years ago

Last reply by FredMcD 5 years ago

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Yet another "Snyc encountered an error while syncing" error

I have had trouble with my Sync for a while. I finally reset it, and it was fine for about 72 hours. Now, I'm back to an error message about an unknown error. (Who ever f… (read more)

I have had trouble with my Sync for a while. I finally reset it, and it was fine for about 72 hours. Now, I'm back to an error message about an unknown error. (Who ever finds those useful?)

Can anyone help? I've done everything already suggested in the FAQs.

Thank you.

The last error log: https://pastebin.mozilla.org/8829167

Asked by stanfordag 5 years ago

Last reply by guigs 5 years ago

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Flash player crashing

I am using the latest version of flash player and the most updated firefox browser in the latest version of Mac OS X Yosemite, and the flash plugin continually crashes. … (read more)

I am using the latest version of flash player and the most updated firefox browser in the latest version of Mac OS X Yosemite, and the flash plugin continually crashes.

Asked by mtrico 5 years ago

Last reply by guigs 5 years ago

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Firefox opening a new window instead of a new tab when I click on html file

Hello Guys, Every time when I am opening html file with firefox it is opening in a new window instead of a new tab. Please please help me out. I have shared a video scre… (read more)

Hello Guys,

Every time when I am opening html file with firefox it is opening in a new window instead of a new tab. Please please help me out. I have shared a video screen shot of my problem. Here is the link https://www.dropbox.com/s/3ealwuopkgb0skm/20150408172457.mov?dl=0

Thanks & Regards, Bijoy Sen

Asked by bjoysen 5 years ago

Last reply by guigs 5 years ago

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I refreshed Firefox and most of my bookmarks have gone

downloaded the refresh programme. Started to use browser and noticed majority of bookmarks missing. Checked Old Firefox Data file on desktop but could not retrieve anythi… (read more)

downloaded the refresh programme. Started to use browser and noticed majority of bookmarks missing. Checked Old Firefox Data file on desktop but could not retrieve anything.

Asked by warb 5 years ago

Last reply by cor-el 5 years ago

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firefox stops responding when scroling down on youtube.

when i go to youtube and don't scroll down everthings find but if do there a 60% chance that it will stop responding and crash. and i have uninstalled and refreshed firef… (read more)

when i go to youtube and don't scroll down everthings find but if do there a 60% chance that it will stop responding and crash. and i have uninstalled and refreshed firefox and no changes am getting to the point of leaving firefox if i can't fix it

Asked by darkpersona100 5 years ago

Last reply by guigs 5 years ago

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Can not upload a file to office365 in SharePoint

We have an Operation site in SharePoint, created a Shared Document directory. When we drag any file into that folder it uploads it there for viewing/editing etc. (The sys… (read more)

We have an Operation site in SharePoint, created a Shared Document directory. When we drag any file into that folder it uploads it there for viewing/editing etc. (The system use to do this) Now with version 37 release it does not upload, it just says it is uploading but does not. (see pic) What settings have to change?

Note: on previous versions the top header bar (in black) would display icons (links) to outlook emails and my IM photo Attach a chome version with and a firefox version without....... I take it back the system will NOT upload images....

Asked by SMattson 5 years ago

Last reply by FredMcD 5 years ago

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SSL connection error since update of firefox

Since upgrading to firefox 37, navigating to URL www.jncb.com/internetbanking.php?RetailLogin results in the error below being displayed: Secure Connection Failed An erro… (read more)

Since upgrading to firefox 37, navigating to URL www.jncb.com/internetbanking.php?RetailLogin results in the error below being displayed:

Secure Connection Failed

An error occurred during a connection to retail.ncbelink.com. SSL received a record with an incorrect Message Authentication Code. (Error code: ssl_error_bad_mac_read)

I am a member of staff at the company that runs the website and seeking ant clues as to what is required to resolve the issue permanently for users.

Asked by iamsbee 5 years ago

Last reply by cor-el 5 years ago

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Firefox intermittently slow to load

Hardly worth a complaint, but sometimes frustrating. I'm running Firefox 37.0.1 under Windows Vista/64. It's not just this version, however, I have had the problem with… (read more)

Hardly worth a complaint, but sometimes frustrating. I'm running Firefox 37.0.1 under Windows Vista/64. It's not just this version, however, I have had the problem with previous ones as well.

When I click the Firefox icon in my tray, it often takes as long as 10 seconds for the browser (with a blank starting page) to appear on the screen. Now if an instance of Firefox is already running, it comes up instantly. This condition will continue until, for some unknown reason, I click on the icon and it appears very quickly, and continues to do so for as long as several days. Then it's back to 6-10 seconds. Nothing else changes, no updates or anything. Any ideas?

Asked by Electrojim 5 years ago

Last reply by Adriel 5 years ago