All Products Support Forum

I cannot get my toolbars back and I don't have the option to choose "view". I clicked on each one to remove them to do a print screen and thought I should be able to restore them when done, but I'm not finding anything that will let me do that.

This happened

Not sure how often

== I removed the tool bars to print screen

There used to be a link in the "Firefox Updated" page that would take you to the page where the latest sub-versions changes were listed. Why can't I find it anymore?

== after 3.6

I accidently clicked on the wrong link in the notification email and closed my other topic. All the details can be found there, https://support.mozilla.com/en-US/forum/1/733503#threadId734327 In response to Morbos, disabling the theme and using the default doesn't help. Also, with the zoom, I really would like firefox itself to be bigger, like it normally is. I really don't know why this is the only program that this happens to :/

I am being hyjacked to this http://promo.videocop.com/ .frequently. Is there anyone experiencing the same and if so how to you get rid of it.

URL of affected sites

various

I have a lot of browser tabs currently and I will not have finished using them by the time I next reboot, shutting down Firefox. On the other hand there are too many to fit neatly in one FF window so I've opened a 2nd window and moved a bunch over. Now I want to know how I can make sure FF will remember all the tab URLs when I start it again - and how I can be sure it will load them up in separate windows as presently. Because I have a feeling it will just dump them all in the one window. But there's too many to make that useful! On Opera you can save a 'session' with a particular selection of tabbed URLs, under a particular name, and then reload that session later. You can even start up several past sessions as separate windows at the same time. In that way you can select which groups of previous tabs you want to recall when. I'd like that in Firefox but I can't see anything to create it. :) What will happen for instance when I close the two current windows before rebooting? I suspect I will lose the record of the URLs in the window that is closed first, and only those of the 2nd to be recalled will come back when re-starting it. Basically there needs to be a "Save Group of Tabs" option on the File menu near "Save Page As...". On the other hand maybe this facility already exists and I just don't know how to find it?

The website is done in mostly images and I can't change that. It renders in safari and explorer just fine. It is only in Firefox that I get a problem. Any suggestions are welcome. I get no errors from Dreamweaver.

Addons window does not open when Tools/Addons selected, unless New Tab (blank) selected first. Is there a fix, or is this a bug

This happened

Every time Firefox opened

== upgraded to 3.0

My home page is the default Google page but when i click on open new tab and it loads some other search engine's site instead. How do I change that back to Google? I've checked for any random add-ons but that doesnt seem to be the problem...

I keep having to download the latest version of firefox. Each time I bring up a screen it reads "You're not on the latest version of firefox, upgrade today to get the best of the web."

When FF starts, the file, edit, etc line is not displayed. What do I need to do to display this line?

Bill

This happened

Every time Firefox opened

== I upgraded to FF 3.6

Firefox keeps saying "Downloading the latest applications" right above the taps, but it doesn't download anything.

This happened

Every time Firefox opened

== I removed some firefox aps

The errors are: script busy: Programfiles/Mozillafirefox/components/nsExtensionmanager.js:623 or [JavaScript Error: "dir is null" {file: "file:///C:/Users/Owner/AppData/Roaming/Mozilla/Firefox/Profiles/v8lye5o2.default/extensions/%7B0538E3E3-7E9B-4d49-8831-A227C80A7AD3%7D/components/nsForecastfox.js" line: 323}]' when calling method: [ffIDiskService::get].

The only solution is uninstall firefox and reinstall. I have to do this every day as it only works until firefox hangs or closes.I'm running Vista. Never had this problem until I updated to 3.6.8 and then I kept getting java errors, so I downloaded the newest java. Now if firefox starts at all, the add ons don't work. If I uninstall and reinstall, they work temporarily until I have to close firefox.

on one computer last year I updated firefox and it gave me an icon on my bottom left side of the task bar to access the personas. it was a cute little fox. this computer I am using now hasn't ever shown an icon anywhere, or shortcut, to access the personas. I have to go to the firefox link to look at them. why? I like using them.

This happened

Not sure how often

== always

After installing Firefox, when I type, the letters go all over the screen, instead of where I try to type them. I used to type without looking at the screen. Now I have to watch... my cursor disappears, and the letters I'm typing go into something I've previously typed correctly.

== When I installed Firefox, and it happens constantly.

When I compose an email (hotmail), spelling mistakes are not displayed/underlined. Hotmail says it's the browser that does the checking. And yes I have checked the automatic spellchecking option in Options/Advanced.

Thanks

Firefox thinks I want to download something when I just want to open a web page.

URL of affected sites

http://forex-foryou.com/Introduces/Xtreme-Pip-Poacher

Issue

I have another kind of problem with Firefox

Description

My browser was automatically updated to version 3.6.7. After this update, I am unable to switch between tabs by clicking on them. I can close whichever tab I wish, but this is a major inconvenience to have to close a tab I wish to continue browsing.

This happened

Every time Firefox opened

updated to version 3.6.7

Troubleshooting information

  Application Basics
        Name         Firefox
        Version         3.6.7
        Profile Directory
          Open Containing Folder
        Installed Plugins
          about:plugins
        Build Configuration
          about:buildconfig

  Extensions
        Name
        Version
        Enabled
        ID
        Java Console         6.0.07         true          
        Java Console         6.0.18         true          
        Skype extension for Firefox         4.2.0.5198         true          
        InvisibleHand         2.4         true         canitbecheaper@trafficbroker.co.uk
        DownloadHelper         4.7.4         true          
        Glue         4.5.21         false          
        Java Console         6.0.20         true          
        HP Smart Web Printing         4.51         true         smartwebprinting@hp.com
        FacePAD: Facebook Photo Album Downloader         0.7.4         true         facepad@lazyrussian.com
        TinEye Reverse Image Search         1.0         true         tineye@ideeinc.com
        Minimap Addon         0.3.13         true         {398e77b8-2304-11dc-8314-0800200c9a66}
        FoxTab         1.3         true          
        Element Properties         6         true         properties@darktrojan.net
        Yahoo! Toolbar         2.1.1.20091029021655         true         {635abd67-4fe9-1b23-4f01-e679fa7484c1}

  Modified Preferences
      Name
      Value
        accessibility.typeaheadfind.flashBar         0
        browser.places.importBookmarksHTML         false
        browser.places.smartBookmarksVersion         2
        browser.startup.homepage         http://www.google.com/ig
        browser.startup.homepage_override.mstone         rv:1.9.2.7
        dom.max_script_run_time         1800
        extensions.lastAppVersion         3.6.7
        network.cookie.prefsMigrated         true
        places.last_vacuum         1279464609
        print.print_printer         Lexmark 3500-4500 Series
        print.printer_Lexmark_3500-4500_Series.print_bgcolor         false
        print.printer_Lexmark_3500-4500_Series.print_bgimages         false
        print.printer_Lexmark_3500-4500_Series.print_command
        print.printer_Lexmark_3500-4500_Series.print_downloadfonts         false
        print.printer_Lexmark_3500-4500_Series.print_edge_bottom         0
        print.printer_Lexmark_3500-4500_Series.print_edge_left         0
        print.printer_Lexmark_3500-4500_Series.print_edge_right         0
        print.printer_Lexmark_3500-4500_Series.print_edge_top         0
        print.printer_Lexmark_3500-4500_Series.print_evenpages         true
        print.printer_Lexmark_3500-4500_Series.print_footercenter
        print.printer_Lexmark_3500-4500_Series.print_footerleft         &PT
        print.printer_Lexmark_3500-4500_Series.print_footerright         &D
        print.printer_Lexmark_3500-4500_Series.print_headercenter
        print.printer_Lexmark_3500-4500_Series.print_headerleft         &T
        print.printer_Lexmark_3500-4500_Series.print_headerright         &U
        print.printer_Lexmark_3500-4500_Series.print_in_color         true
        print.printer_Lexmark_3500-4500_Series.print_margin_bottom         0.5
        print.printer_Lexmark_3500-4500_Series.print_margin_left         0.5
        print.printer_Lexmark_3500-4500_Series.print_margin_right         0.5
        print.printer_Lexmark_3500-4500_Series.print_margin_top         0.5
        print.printer_Lexmark_3500-4500_Series.print_oddpages         true
        print.printer_Lexmark_3500-4500_Series.print_orientation         0
        print.printer_Lexmark_3500-4500_Series.print_pagedelay         500
        print.printer_Lexmark_3500-4500_Series.print_paper_data         1
        print.printer_Lexmark_3500-4500_Series.print_paper_height         11.00
        print.printer_Lexmark_3500-4500_Series.print_paper_size_type         0
        print.printer_Lexmark_3500-4500_Series.print_paper_size_unit         0
        print.printer_Lexmark_3500-4500_Series.print_paper_width         8.50
        print.printer_Lexmark_3500-4500_Series.print_reversed         false
        print.printer_Lexmark_3500-4500_Series.print_scaling         1.00
        print.printer_Lexmark_3500-4500_Series.print_shrink_to_fit         true
        print.printer_Lexmark_3500-4500_Series.print_to_file         false
        print.printer_Lexmark_3500-4500_Series.print_unwriteable_margin_bottom         0
        print.printer_Lexmark_3500-4500_Series.print_unwriteable_margin_left         0
        print.printer_Lexmark_3500-4500_Series.print_unwriteable_margin_right         0
        print.printer_Lexmark_3500-4500_Series.print_unwriteable_margin_top         0
        privacy.cpd.siteSettings         true
        privacy.sanitize.migrateFx3Prefs         true
        privacy.sanitize.timeSpan         0
        security.warn_viewing_mixed         false

Firefox version

3.6.7

Operating system

Windows 7

User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.7) Gecko/20100713 Firefox/3.6.7

Plugins installed

• -nphpclipbook
• Office Plugin for Netscape Navigator
• np-mswmp
• Adobe PDF Plug-In For Firefox and Netscape
• The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
• NPRuntime Script Plug-in Library for Java(TM) Deploy
• Default Plug-in
• Provides additional functionality on Facebook. See our web site for details.
• The Hulu Desktop Plugin allows Hulu.com to integrate with the Hulu Desktop application.
• Google Update
• Shockwave Flash 10.1 r53
• Adobe Shockwave for Director Netscape plug-in, version 11.5
• iTunes Detector Plug-in
• Yahoo Application State Plugin version 1.0.0.7
• 3.0.40624.0
• NPWLPG
• Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Issue

I have another kind of problem with Firefox

Description

When I view a particular website some the content (the telephone number in this case) appears briefly and then disappears. But when viewing the same website in safe mode its ok the content is visible

This happened

Every time Firefox opened

3 days ago

Troubleshooting information

  Application Basics
        Name         Firefox
        Version         3.6.7
        Profile Directory
          Open Containing Folder
        Installed Plugins
          about:plugins
        Build Configuration
          about:buildconfig

  Extensions
        Name
        Version
        Enabled
        ID
        Microsoft .NET Framework Assistant         1.1         true         {20a82645-c095-46ed-80e3-08825760534b}
        Skype extension for Firefox         3.3.0.3971         true          
        Xmarks         3.6.7         true         foxmarks@kei.com

  Modified Preferences
      Name
      Value
        accessibility.typeaheadfind.flashBar         0
        browser.history_expire_days.mirror         180
        browser.history_expire_days_min         3
        browser.places.importBookmarksHTML         false
        browser.places.importDefaults         false
        browser.places.leftPaneFolderId         -1
        browser.places.migratePostDataAnnotations         false
        browser.places.smartBookmarksVersion         2
        browser.places.updateRecentTagsUri         false
        browser.startup.homepage         http://www.google.co.uk
        browser.startup.homepage_override.mstone         rv:1.9.2.7
        dom.max_script_run_time         1800
        extensions.lastAppVersion         3.6.7
        general.useragent.extra.microsoftdotnet         (.NET CLR 3.5.30729)
        network.cookie.lifetimePolicy         2
        network.cookie.prefsMigrated         true
        places.last_vacuum         1279193068
        print.print_printer         Samsung ML-2010 Series
        print.printer_CutePDF_Writer.print_bgcolor         false
        print.printer_CutePDF_Writer.print_bgimages         false
        print.printer_CutePDF_Writer.print_command
        print.printer_CutePDF_Writer.print_downloadfonts         false
        print.printer_CutePDF_Writer.print_edge_bottom         0
        print.printer_CutePDF_Writer.print_edge_left         0
        print.printer_CutePDF_Writer.print_edge_right         0
        print.printer_CutePDF_Writer.print_edge_top         0
        print.printer_CutePDF_Writer.print_evenpages         true
        print.printer_CutePDF_Writer.print_footercenter
        print.printer_CutePDF_Writer.print_footerleft         &PT
        print.printer_CutePDF_Writer.print_footerright         &D
        print.printer_CutePDF_Writer.print_headercenter
        print.printer_CutePDF_Writer.print_headerleft         &T
        print.printer_CutePDF_Writer.print_headerright         &U
        print.printer_CutePDF_Writer.print_in_color         true
        print.printer_CutePDF_Writer.print_margin_bottom         0.5
        print.printer_CutePDF_Writer.print_margin_left         0.5
        print.printer_CutePDF_Writer.print_margin_right         0.5
        print.printer_CutePDF_Writer.print_margin_top         0.5
        print.printer_CutePDF_Writer.print_oddpages         true
        print.printer_CutePDF_Writer.print_orientation         0
        print.printer_CutePDF_Writer.print_pagedelay         500
        print.printer_CutePDF_Writer.print_paper_data         9
        print.printer_CutePDF_Writer.print_paper_height         297.00
        print.printer_CutePDF_Writer.print_paper_size_type         1
        print.printer_CutePDF_Writer.print_paper_size_unit         1
        print.printer_CutePDF_Writer.print_paper_width         210.00
        print.printer_CutePDF_Writer.print_reversed         false
        print.printer_CutePDF_Writer.print_scaling         0.70
        print.printer_CutePDF_Writer.print_shrink_to_fit         true
        print.printer_CutePDF_Writer.print_to_file         false
        print.printer_CutePDF_Writer.print_unwriteable_margin_bottom         0
        print.printer_CutePDF_Writer.print_unwriteable_margin_left         0
        print.printer_CutePDF_Writer.print_unwriteable_margin_right         0
        print.printer_CutePDF_Writer.print_unwriteable_margin_top         0
        print.printer_Samsung_ML-2010_Series.print_bgcolor         false
        print.printer_Samsung_ML-2010_Series.print_bgimages         false
        print.printer_Samsung_ML-2010_Series.print_command
        print.printer_Samsung_ML-2010_Series.print_downloadfonts         false
        print.printer_Samsung_ML-2010_Series.print_edge_bottom         0
        print.printer_Samsung_ML-2010_Series.print_edge_left         0
        print.printer_Samsung_ML-2010_Series.print_edge_right         0
        print.printer_Samsung_ML-2010_Series.print_edge_top         0
        print.printer_Samsung_ML-2010_Series.print_evenpages         true
        print.printer_Samsung_ML-2010_Series.print_footercenter
        print.printer_Samsung_ML-2010_Series.print_footerleft         &PT
        print.printer_Samsung_ML-2010_Series.print_footerright         &D
        print.printer_Samsung_ML-2010_Series.print_headercenter
        print.printer_Samsung_ML-2010_Series.print_headerleft         &T
        print.printer_Samsung_ML-2010_Series.print_headerright         &U
        print.printer_Samsung_ML-2010_Series.print_in_color         true
        print.printer_Samsung_ML-2010_Series.print_margin_bottom         0.5
        print.printer_Samsung_ML-2010_Series.print_margin_left         0.5
        print.printer_Samsung_ML-2010_Series.print_margin_right         0.5
        print.printer_Samsung_ML-2010_Series.print_margin_top         0.5
        print.printer_Samsung_ML-2010_Series.print_oddpages         true
        print.printer_Samsung_ML-2010_Series.print_orientation         0
        print.printer_Samsung_ML-2010_Series.print_pagedelay         500
        print.printer_Samsung_ML-2010_Series.print_paper_data         9
        print.printer_Samsung_ML-2010_Series.print_paper_height         11.00
        print.printer_Samsung_ML-2010_Series.print_paper_size_type         0
        print.printer_Samsung_ML-2010_Series.print_paper_size_unit         1
        print.printer_Samsung_ML-2010_Series.print_paper_width         8.50
        print.printer_Samsung_ML-2010_Series.print_reversed         false
        print.printer_Samsung_ML-2010_Series.print_scaling         0.70
        print.printer_Samsung_ML-2010_Series.print_shrink_to_fit         true
        print.printer_Samsung_ML-2010_Series.print_to_file         false
        print.printer_Samsung_ML-2010_Series.print_unwriteable_margin_bottom         0
        print.printer_Samsung_ML-2010_Series.print_unwriteable_margin_left         0
        print.printer_Samsung_ML-2010_Series.print_unwriteable_margin_right         0
        print.printer_Samsung_ML-2010_Series.print_unwriteable_margin_top         0
        privacy.clearOnShutdown.downloads         false
        privacy.clearOnShutdown.formdata         false
        privacy.clearOnShutdown.history         false
        privacy.clearOnShutdown.sessions         false
        privacy.cpd.siteSettings         true
        privacy.item.cookies         true
        privacy.sanitize.migrateFx3Prefs         true
        privacy.sanitize.sanitizeOnShutdown         true
        privacy.sanitize.timeSpan         0
        security.warn_viewing_mixed         false

Firefox version

3.6.7

Operating system

Windows XP

User Agent

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.2.7) Gecko/20100713 Firefox/3.6.7 (.NET CLR 3.5.30729)

Plugins installed

• -Version 1.2.0.0
• NapsterLink
• 6.0.12.1675
• RealPlayer(tm) LiveConnect-Enabled Plug-In
• RealJukebox Netscape Plugin
• Adobe PDF Plug-In For Firefox and Netscape
• The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
• Default Plug-in
• Google Update
• Shockwave Flash 10.0 r42
• Adobe Shockwave for Director Netscape plug-in, version 11.5
• Picasa plugin
• Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
• Npdsplay dll
• DRM Store Netscape Plugin
• DRM Netscape Network Object