All Products Support Forum

I cannot figure out where to go to upgrade to the next level when the desktop is saying that the level I am on will expire soon. Can I upgrade before it expires, to the next level NOT the newest one and how do I do it?

I click download, but no icon shows up on screen to be dragged into the applications folder. An icon does appear in downloads but not the Orange Firefox icon, just the metal one. What's my problem?

Up at the top where you put in the web site you're looking for it stores them. I double click on the yellow star and it gives me an option to delete that site. However I must not be doing something right because it isn't deleting it.

I am using Firefox 3.6.25 (osx 10.4.11) on an old computer and would like to export / sync my settings (bookmarks, passwords) to a new computer running Firefox 9.0.1 (osx 10.7.2) any ideas?

I use the search feature in the library under "organize bookmarks" to help identify duplicate bookmarks. This would be a lot simpler if a column displaying the folder were also shown for each bookmark.

My C:\ drive is getting overloaded. Can I move my Firefox 3.6 default Profile to another drive and directory? If yes, I assume the Managing Profiles and Backing Up Your Info articles apply.

Thanks for downloading Firefox, but this version is out of date. Unfortunately your computer's operating system isn't compatible with the most current Firefox learn more, but you are encouraged to download the most recent version that is compatible instead. I have Firefox 3.6.25 and it was saying something about Firefox 4 yet it was just a update for Firefox 3.

Today, 2011 Dec 25, I lost internet access. "Server cannot be found". I tried reset procedures with the help of ISP (TWC ) technician. We isolated the loss to my Firefox Browser version 3.6.25 operating on my 2002 iMac with OS 10.4.11. This platform cannot accept the new versions of Firefox. Do you still support this combination? If so, can you help me get internet thru my iMac?

This message is being sent from a MacBook Pro with OS 10.7.2. We do not have a Firefox Browser on this computer.

Sincerely, Fred Gray

I cannot update my version, 3.6.25, of Firefox to Firefox 4. The System Requirements exclude my computer. It has OS X 10.4.11 and a PowerPC G4 processor, ancient indee.

Does this mean I should find a non-Firefox browser? I'm not ready to buy a new computer.

Plugin-container.exe causes me massive problems with hangs, crashes, cpu usage in the 90-100% range and it seems to force the cooling fan to run at maximum constantly. It makes the computer useless as anything other than an extremely noisy paperweight and trying to solve the problem has not worked. Therefore i want to downgrade to a version which does not have this awful thing.

Does the oldest supported version (3.6.0 from what i can see) have plugin container.exe?

i am quite happy with 3.6.25 and haven't updated because when I last tried, perhaps v7 or v8, it told me a number of my plugs in would not work, especially my Citicard virtual card number plug in. It seems like you would want to make sure all plugs ins would work with newer versions.

Also, a comment about the new version numbering. I find it confusing and misleading. It made much more sense to change the leading digit with MAJOR updates and then to use the following digits after the decimals to indicate minor changes. I don't like the new system.