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  • Archived

I download the most recent version of firefox, but the older version keeps coming up, not the newer version.

I have an iMac. I use firefox/google (downloaded 3.18.11). I was advised on the site that a new version of firefox was available, so I downloaded the newer version (9.8.… (read more)

I have an iMac. I use firefox/google (downloaded 3.18.11). I was advised on the site that a new version of firefox was available, so I downloaded the newer version (9.8.11) When I bring up firefox/google, a prompt tells me I have a newer version already, but I don't. The print on the google site says a newer version is available.

Asked by gcube 9 years ago

Last reply by the-edmeister 9 years ago

  • Archived

HOW DO I DELETE SITES I BOOKMARKED AND DO NOT LONGER WANT TGEN?

Actually, there are not more details than what I already said in my question. I want to delete from the kust sites I not longer use....how do I do that? I am a Mac user. … (read more)

Actually, there are not more details than what I already said in my question. I want to delete from the kust sites I not longer use....how do I do that? I am a Mac user.

Thank you very much!

Asked by MENECA 9 years ago

Last reply by cor-el 9 years ago

  • Archived

when trying to print,get errornotice plus everything wants to go to download

'When trying to print, it sends everything to documents and wants to know what to save it to,and other times is says there was error printing and does nothing...need help… (read more)

'When trying to print, it sends everything to documents and wants to know what to save it to,and other times is says there was error printing and does nothing...need help please.

Asked by ka5ruz 9 years ago

Last reply by the-edmeister 9 years ago

  • Archived

where do I find the "page back" button. Mine is "grayed out"

On many pages I can't use the page back button it is gray and won't allow me to use it. When this happens how can I get to page back other than closing Firefox and reopen… (read more)

On many pages I can't use the page back button it is gray and won't allow me to use it. When this happens how can I get to page back other than closing Firefox and reopening it. thank you

Asked by jay105 9 years ago

Last reply by cor-el 9 years ago

  • Archived

the more information on firefox 5.1 link does not work(gives you a 404 code error: page not found)

After clicking on help to check for updates, firefox showed that there was an update to version 5.1 At this time I clicked on the more information tab which after downlo… (read more)

After clicking on help to check for updates, firefox showed that there was an update to version 5.1 At this time I clicked on the more information tab which after downloading gave me a 404 error code saying the page was not found.

Asked by d.a.larsen 9 years ago

Last reply by Swarnava Sengupta 9 years ago

  • Archived

When I close firefox, an istance keeps running and prevents me from opening the browser unless I go into task manager and end the process. Please advise.

At one point the same thing was happening with IE. That is one of the reasons I switched to Firefox. It seems to have appeared around the time I updated Firefox to vers… (read more)

At one point the same thing was happening with IE. That is one of the reasons I switched to Firefox. It seems to have appeared around the time I updated Firefox to version 3.6.22 although I can't be sure. If you could give me a link to the previous version or instruct me how to restore to a previous version that would be great. Thanks...

Mike Tremante

Asked by Bluesmanmt 9 years ago

Last reply by the-edmeister 9 years ago

  • Archived

the addons window will not close, and comes up with firefox

I recently re-installed java, and when i opened firefox the add-ons window opened with it. the Add-ons window will not close without closing firefox, and turning the pc o… (read more)

I recently re-installed java, and when i opened firefox the add-ons window opened with it. the Add-ons window will not close without closing firefox, and turning the pc off, using ctr+alt+del wont work. any assistant will be greatly appreciated

Asked by DrCheezyCat 9 years ago

Last reply by cor-el 9 years ago

  • Archived

My website provider says firefox is interfering with accessing my e-mail

When my husband tries to access his e-mail he is unable to - the program stops just before the listing of the mail. We were told by Verizon that this may be a Firefox iss… (read more)

When my husband tries to access his e-mail he is unable to - the program stops just before the listing of the mail. We were told by Verizon that this may be a Firefox issue.

Asked by benchpress 9 years ago

Last reply by cor-el 9 years ago

  • Archived

my NEW MAIL and OLD MAIL emails get deleted at random

At least twice in the last week, all of my NEW MAIL and OLD MAIL files were deleted. Some of these are very important files. I cannot work with a system that deletes my f… (read more)

At least twice in the last week, all of my NEW MAIL and OLD MAIL files were deleted. Some of these are very important files. I cannot work with a system that deletes my files, so that needs to be fixed. Also, I'd like to have ny deleted files restored.

Asked by GFitchcmco 9 years ago

Last reply by the-edmeister 9 years ago

  • Archived

On the search results pages, the links don't direct me to the sites - I get some other page. When I try to go back, I get a "redirecting" tab. Have I inadvertently changed a setting?

It worked fine until a few days ago. All of a sudden, I am not being directed to the linked site from the search results page. I'm seeing a message next to some results a… (read more)

It worked fine until a few days ago. All of a sudden, I am not being directed to the linked site from the search results page. I'm seeing a message next to some results asking if I want to block all results from that site. I never noticed that before and don't know if it has anything to do with the problem. The only way I can access the site is to copy the address and paste in the address window.

Asked by dcnorman 9 years ago

Last reply by cor-el 9 years ago

  • Archived

When I open a new tab I would like it to open to either my home page or a search page, can this be done?

As of right now when I open a new tab it is a blank page. I would like a new tab to go right to my home page or open a search option. I could not find a way to make Firef… (read more)

As of right now when I open a new tab it is a blank page. I would like a new tab to go right to my home page or open a search option. I could not find a way to make Firefox do that. Is it an available option?

Asked by jen473 9 years ago

Last reply by ideato 9 years ago